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11 Retail Resume Examples - Here's What Works In 2024

Now that we’ve seen how essential the retail industry is, retail workers have never been so in demand. if you’re new to retail or looking for your next position, this guide has you covered with everything you need to know to write an effective resume, including sample templates for you to use..

Retail is a demanding and fast-paced industry. If you’re starting out in retail — or looking to move up the chain — you’ll need communication skills, great customer service, and the ability to solve problems on the fly. For those serious about the business, employers are also looking for people with business acumen, cultural awareness, and strong numeracy skills. While many retail jobs are part-time, there’s also an ongoing need for professional, full-time retail workers. You don’t need a specific background or experience to work in retail — soft skills, a good work ethic, and a professional, can-do attitude will get you a long way, especially in entry-level positions. In 2023 and beyond, look out for a growing shift toward online retail and eCommerce as well as emerging trends like machine learning, personalized shopping experiences, and influencer marketing. Technical skills, sales, marketing, and social media savvy will all land you ahead of the curve when it comes to retail positions in the near future.

Retail Resume Templates

Jump to a template:

• Retail Associate
• Retail Manager
• Retail Salesperson / Retail Salesman
• Retail Sales Manager
• Retail Pharmacist
• Store Manager

Jump to a resource:

• Keywords for Retail Resumes

Retail Resume Tips

• Action Verbs to Use
• Related Sales Resumes

Get advice on each section of your resume:

Template 1 of 11: Retail Associate Resume Example

Retail associates work in a variety of industries and environments. Typically, they are responsible for the management, sales, and day-to-day operations of a retail store. The retail associate has many tasks they will be responsible for on the average day, including interacting with customers, processing sales, organizing and cataloging inventory, cash and transaction management, upselling, store KPI monitoring and reporting, and more. A retail associate is a great entry-level opportunity for someone with the right skills. To be considered for this role, typically a high school diploma is required, but an associates degree can help you land this role with more ease. Hiring managers will look for someone with previous customer-facing experience, such as prior roles held as a clerk, store officer, or customer support representative. Ideal candidates for this role have superb customer service skills, strong organizational skills, and no issue multi-tasking.

We're just getting the template ready for you, just a second left.

Tips to help you write your Retail Associate resume in 2024

   highlight your ability to connect with customers.

The retail associate is the face of the store and brand. For this reason, it’s important to show what a positive impact you can make on the store’s image. Your resume should highlight any experience you have creating a valuable customer experience, or any customer satisfaction ratings you personally helped improve at prior jobs.

   Showcase your experience using POS software and systems

Most retail stores use point of sale (POS) systems to complete sales and track revenue. It’s important that you understand how to operate a POS system to land this job. Any specific retail software or POS system(s) you are proficient in should be clearly outlined on your resume in the skills section.

Skills you can include on your Retail Associate resume

Template 2 of 11: retail associate resume example.

Retail associates are front-line sales assistants and the face of any retail store. As a retail associate, you’ll be working with customers as well as processing payments, cleaning, and handling stock. In many stores, you may be responsible for upselling and meeting sales goals, so make sure your resume highlights your soft skills as well as any previous sales or customer service experience.

   Title of resume contains retail keywords

Using the exact title of the job you’re applying for is an easy way to tailor your resume and get past ATS — particularly if you don’t have a lot of experience in a similar role. You can often find similar roles listed under different titles, like Retail Associate, Sales Associate, and Cashier, so make sure to include those keywords somewhere on your resume.

   Other projects and qualifications

Listing volunteer work, projects, and short courses is a great way to bulk up your resume — as long as they’re relevant! This is especially true for students and recent graduates, who might not otherwise have a lot of traditional work experience. But don’t just stuff your resume — stick to particularly prestigious awards and qualifications you’re likely to need on the job.

Template 3 of 11: Retail Manager Resume Example

As a retail manager, you’ll be responsible for the day-to-day running of a store — think balancing a budget, scheduling shifts, setting sales targets, and motivating a team. There are multiple routes to becoming a retail manager, including working your way up the ladder as a sales associate, transitioning from a management role in a different sector, or pursuing a degree in business or another field relevant to your industry.

Tips to help you write your Retail Manager resume in 2024

   shows growth in promotions through retail positions.

When hiring for a management position, recruiters want to see leadership and ambition, which often means steady career progression. If you’ve been promoted to a higher position, simply list both titles under the same company heading. Even without a title bump, you can show growth by listing increased responsibilities in your bullet point achievements.

   Bullet points feature strong action verbs which stress leadership skills

Leadership is a soft skill, which means you can’t simply list it in your skills section and move on. Instead, demonstrate it by leading with strong action verbs like “managed,” “directed,” and “oversaw.” Including clear metrics, like the size of the team you led, makes your achievements easy for a hiring manager to understand at a glance.

Skills you can include on your Retail Manager resume

Template 4 of 11: retail salesperson / retail salesman resume example.

Retail salespeople need a big dose of people skills alongside an awareness of sales and marketing strategies, business trends, and basic software and point of sale (POS) hardware. Retail salespeople need to demonstrate their ability to make a sale and may even work on commission, so make sure to emphasize the times you exceeded sales goals or provided excellent customer service.

Tips to help you write your Retail Salesperson / Retail Salesman resume in 2024

   numbers and metrics relevant to the retail job title.

When it comes to sales, numbers are key. In other words, quantify your achievements! “Exceeded sales goals” sounds okay, but “exceeded commission goals each week by at least 15%” makes the scope of your accomplishment much clearer. If you have numbers for the amount of revenue you generated, sales you processed, or promotions you upsold — use them.

   Good use of skills section to stress retail and client-facing skills

A longer list of skills isn’t always more impressive. Keep your skills section easy for hiring managers to digest by listing only the most relevant hard skills you possess. For retail sales, this means things like POS and operating systems and data entry software. Soft skills, like communication and customer service, should go in your bullet points where you can quantify them.

Skills you can include on your Retail Salesperson / Retail Salesman resume

Template 5 of 11: retail sales manager resume example.

A retail sales manager is someone who oversees the sales processes and operations for a retail store. Depending on the company, the retail sales manager may oversee just one location or several stores within a region. As a retail sales manager, you will be responsible for overseeing sales within the store, conducting loss prevention strategies, tracking key KPIs, training retail sales associates, and more. To become a retail sales manager, you’ll need a combination of relevant experience and skills. Typically, hiring managers will look for someone with a minimum of an associate’s degree, although adequate experience may substitute for a college education in some cases. It’s extremely important that candidates for this role have considerable client-facing, customer service, and sales experience. Prior roles held as a customer care representative or inside sales representative are preferable.

Tips to help you write your Retail Sales Manager resume in 2024

   showcase your prior experience training and managing junior employees.

To become a retail sales manager, it’s important to show hiring managers that you have leadership skills. The retail sales manager will be primarily responsible for leading employee training, development, and conflict resolution. As such, it’s important to highlight times where you have successfully managed or trained employees in the past.

   Highlight any experience you have interpreting sales data

Often, retail sales managers will be asked to track and interpret data about their store’s sales and customer activity. Highlight skills such as sales management, sales forecasting, and data entry on your resume will help you stand out for this role.

Skills you can include on your Retail Sales Manager resume

Template 6 of 11: retail sales manager resume example.

If you have experience in sales and customer service, and great organizational abilities, a role as a retail sales manager might be right for you. The retail sales manager oversees the daily operations of a retail store’s sales department. They typically manage the sales staff, set sales goals, monitor revenue, develop and maintain store budgets, track inventory levels, and train new sales staff. There are many ways to become a retail sales manager. A combination of education and relevant knowledge is ideal. A bachelor's degree in business is preferable for this role, though some organizations may overlook lacking education if the candidate has significant retail sales experience. It’s important that candidates for the role have previous sales experiences, such as prior roles held as retail sales specialists or business development representative. It’s also important that candidates demonstrate the desired skills, such as sales planning, budget planning, inventory management, and people management skills.

   Detail any prior experience improving a sales team’s productivity or morale

Retail sales jobs are often transient because they are popular roles among young people. Managing young salespeople is no easy task. The retail sales manager must be knowledgeable in creative techniques to engage and retain their staff - as such, it’s important to highlight the experience you have improving staff morale on your resume.

   Demonstrate your ability to implement sales strategies and incentives

As a retail sales manager, you will be tasked with implementing new strategies to boost sales and revenue. As such, it’s important to detail any experience you have creating and effectively executing new sales strategies or incentives on your resume.

Template 7 of 11: Retail Sales Manager Resume Example

Retail sales managers are on the front lines of sales, meaning they will be having more customer interactions than sales managers in other positions. This applicant shows that they have the ability to work with both customers and employees in a way that supports business sustainability.

   Emphasis on customer relationships

Businesses that are looking for retail sales managers are primarily looking for competent, friendly faces that will be able to handle any situation that arises for customers on the sales floor (or off of it). This applicant does that by referencing their focus on fostering “a positive customer experience”, attaining over 96 percent customer satisfaction with their team, and expanding the customer account base by 35 percent, to highlight a few instances. To demonstrate that you have an affinity for building and maintaining constructive customer relationships, you should aim to emphasize customer- or client-centered accomplishments at your past positions.

   Interpersonal skills are indicated through achievements

While all sales managers can be expected to have a degree of interpersonal skills, retail sales managers generally need to have the ability to keep both their customers and their employees happy. In this resume, the applicant includes several accomplishments that give the impression that they have a solid ability to work with others. As examples, they list how they were among the few who received a teaching fellowship at their university, as well as their work to develop a project that led to 85 percent employee retention. If you want to show hiring managers that you care for others in a way that elevates their performance, provide data points that support it.

Template 8 of 11: Retail Sales Manager Resume Example

Template 9 of 11: Retail Pharmacist Resume Example

A retail pharmacist is someone who approves, fills, and manages prescriptions. They may work at a privately owned pharmacy or for a corporate chain pharmacy. These professionals are responsible for receiving incoming scripts, filling them, ensuring medication is up to code, educating patients on their medication, and more. To land this role, you will need a relevant educational background. A degree in pharmacology or biology is most desirable. Moreover, you will need adequate internship experience and/or certifications to become a retail pharmacist. Apart from looking for the right education and technical skills, hiring managers will also be looking for someone who has customer-facing experience and strong organizational skills.

Tips to help you write your Retail Pharmacist resume in 2024

   research the qualifications needed to become a retail pharmacist in your region.

Different states will have differing requirements to become a retail pharmacist. Some states may require a high education degree or particular licensing. It’s important to research your state's educational requirements to become a retail pharmacist and ensure you meet the necessary qualifications.

   Highlight your knowledge of drug safety

Retail pharmacists have the important responsibility of informing the public about the drugs they are prescribed. On your resume, you should highlight your ability to identify drugs with potential for abuse or misuse and highlight any experience you have effectively explaining complex pharmaceutical topics to an array of audiences.

Skills you can include on your Retail Pharmacist resume

Template 10 of 11: retail pharmacist resume example.

Retail pharmacists work in a retail environment, rather than in a hospital or healthcare setting. As a retail pharmacist, you’ll be responsible for dispensing prescriptions, counselling patients and providing advice on health and medication, and managing your store. This might include managing other staff, monitoring inventory, and ensuring compliance with safety regulations, which means your resume needs to emphasize both hard and soft skills.

   Focused on retail pharmacy

When applying for a specialized position like pharmacy, it’s best to include only your most relevant experience on your resume. If you don’t have a long work history, it’s okay to include more general retail experience, but ideally, you should focus on your experience as a pharmacist or pharmacy technician. If your degree is more relevant than your experience, list your education first.

   Use a resume summary if appropriate

A resume summary isn’t just helpful for career changers — it can quickly contextualize your experience and highlight your top achievements. In your resume summary, include one or two of your most impressive accomplishments as well as a quick overview of the size of any teams you’ve led or the environments in which you’ve previously worked.

Template 11 of 11: Store Manager Resume Example

As a Store Manager, you're the backbone of a retail outlet - the linchpin holding everything together. From managing inventory to mentoring employees, your role is cross-functional and dynamic. Recently, companies are seeking store managers who are not just operations-savvy but also familiar with digital tools for inventory management and sales analytics. So, when you're crafting your resume, it's crucial that you not only highlight your past achievements but also illustrate your adaptability and potential for growth. More than just experience, your ability to lead and motivate a team towards meeting sales targets is highly valued. Include specifics about your leadership approach and the results it has yielded. Consider this a narrative of your professional journey; it's about your adaptability, leadership, and your command over retail fundamentals.

Tips to help you write your Store Manager resume in 2024

   showcase digital literacy.

In the modern retail space, digital tools are increasingly important. Add a section about your familiarity with inventory management software, POS systems, and other retail-specific digital tools. Show your willingness to learn and adapt to technological advances.

   Emphasize on leadership and team management

As a Store Manager, you're responsible for the team’s performance. Highlight instances where you've successfully managed a team, resolved conflicts, or improved staff performance. Metrics showing improved team performance under your leadership can make your resume stand out.

Skills you can include on your Store Manager resume

As a hiring manager who has worked with top retail companies like Walmart, Target, and Macy's, I've reviewed countless resumes for retail positions. The following tips will help you create a strong resume that stands out to recruiters and hiring managers in the retail industry.

   Highlight your customer service skills

Retail jobs heavily rely on excellent customer service skills. Make sure to emphasize your ability to interact with customers and provide top-notch service.

Instead of simply listing 'customer service' as a skill, provide specific examples of how you've demonstrated this skill in your previous roles:

• Assisted an average of 50 customers per day, addressing their concerns and providing solutions
• Maintained a customer satisfaction rating of 95% based on feedback surveys
• Resolved customer complaints efficiently, resulting in a 20% increase in repeat customers

   Showcase your sales achievements

Retail employers value candidates who can drive sales and contribute to the company's bottom line. If you have sales experience, make sure to highlight your accomplishments using specific numbers and metrics.

• Consistently exceeded monthly sales targets by 15% on average
• Generated $50,000 in additional revenue through upselling and cross-selling techniques
• Ranked as the top sales associate for three consecutive quarters

Quantifying your achievements helps recruiters understand the impact you've made in your previous roles and how you can contribute to their organization.

   Include relevant retail skills

When listing your skills, focus on those that are most relevant to the retail industry. Some examples include:

• Point of Sale (POS) system proficiency
• Inventory management
• Visual merchandising
• Loss prevention
• Product knowledge

Avoid listing generic skills that don't specifically relate to retail, such as 'Microsoft Office' or 'teamwork'. Instead, prioritize skills that demonstrate your ability to succeed in a retail environment.

   Tailor your resume to the specific role

Retail positions can vary greatly, from sales associates to store managers. Make sure to tailor your resume to the specific role you're applying for.

For example, if you're applying for a visual merchandiser position, emphasize your experience in creating attractive displays and arranging products. On the other hand, if you're applying for a store manager role, focus on your leadership skills and ability to manage a team.

By customizing your resume for each role, you demonstrate to the hiring manager that you understand the specific requirements of the position and have the relevant skills and experience to excel in it.

   Demonstrate career progression

Hiring managers appreciate candidates who have shown growth and progression in their careers. If you've held multiple positions within the retail industry, highlight how you've taken on increasing levels of responsibility over time.

Sales Associate, ABC Retail (2018-2020) - Consistently met and exceeded sales targets - Provided excellent customer service, resulting in high customer satisfaction ratings Assistant Store Manager, ABC Retail (2020-Present) - Managed a team of 15 sales associates - Implemented new inventory management system, reducing stockouts by 30%

By showcasing your career progression, you demonstrate your ability to adapt, learn, and take on new challenges within the retail industry.

   Highlight relevant certifications and training

If you have completed any certifications or training programs relevant to the retail industry, make sure to include them on your resume. This can include:

• Customer service training
• Loss prevention certification
• Product knowledge training
• Sales techniques workshops

Including these certifications and training programs demonstrates your commitment to professional development and your dedication to excelling in your retail career.

Remember, only include certifications and training that are directly relevant to the retail industry and the specific role you're applying for. Avoid listing irrelevant or outdated certifications that don't add value to your application.

Writing Your Retail Resume: Section By Section

  header, 1. include your full name and contact details.

Your header should include your full name, phone number, and email address. Make sure your email address is professional - avoid using nicknames or numbers. You can also include a link to your LinkedIn profile if you have one.

Here's an example of a well-formatted header:

• 555-123-4567 | [email protected] | linkedin.com/in/johnsmith

Avoid cluttering your header with unnecessary details like:

• 123 Main St, Anytown USA 12345
• 555-123-4567 | [email protected] | johnsmith.com | @johnsmith | linkedin.com/in/johnsmith | facebook.com/johnsmith

2. Skip the full address

In the past, including your full mailing address was standard on resumes. However, in today's digital age, it's no longer necessary and takes up valuable space. Instead, just include your city and state if you're applying for local retail jobs.

For example:

John Smith Seattle, WA 555-123-4567 | [email protected]

Avoid including your full street address like this:

John Smith 123 Main St Seattle, WA 98101 555-123-4567 | [email protected]

3. Highlight your retail specialization

If you specialize in a particular area of retail, consider including it as a subtitle under your name. This quickly communicates your expertise to hiring managers. Some examples:

• John Smith Retail Manager | Fashion & Apparel
• Jane Doe Sales Associate | Consumer Electronics

However, avoid getting too specific or wordy with retail job titles, like:

• John Smith Retail Sales Supervisor and Visual Merchandising Coordinator
• Jane Doe Customer Service Representative specializing in Troubleshooting Technical Issues for eCommerce Retailers

  Summary

A resume summary is an optional section that highlights your most relevant qualifications for the job you're applying for. While it's not a must-have on your resume, it can be beneficial if you're changing careers, have extensive experience, or want to provide additional context not covered elsewhere in your resume. However, avoid using an objective statement, as it's outdated and focuses on what you want rather than what you can offer the employer.

When crafting your retail resume summary, focus on showcasing your skills, experience, and achievements that align with the job requirements. Use metrics and specific examples to illustrate your impact and value. Keep it concise and objective, avoiding buzzwords and soft skills.

To learn how to write an effective resume summary for your Retail resume, or figure out if you need one, please read Retail Resume Summary Examples , or Retail Resume Objective Examples .

1. Highlight your retail expertise

Emphasize your retail background and the specific areas where you excel. Consider including:

• Years of experience in the retail industry
• Types of stores or products you've worked with
• Key responsibilities and skills (e.g., customer service, sales, merchandising)

Example of a strong retail resume summary:

Accomplished retail professional with over 5 years of experience in high-end fashion boutiques. Skilled in delivering exceptional customer service, driving sales, and creating visually appealing product displays. Consistently exceeded sales targets by 20% and received multiple Employee of the Month awards.

2. Tailor your summary to the job

Customize your resume summary to the specific retail position you're applying for. Review the job description and identify the key requirements and skills the employer is looking for. Then, incorporate those elements into your summary.

For example, if you're applying for a retail management position, your summary might look like this:

Dynamic retail leader with 8+ years of experience managing high-volume stores. Proven track record of building and motivating teams, implementing effective sales strategies, and optimizing store operations. Increased annual revenue by 15% and improved customer satisfaction scores by 25%.

In contrast, a generic summary that fails to target the specific role might read:

Experienced retail professional seeking a challenging position in a fast-paced environment. Strong communication and organizational skills. Committed to delivering excellent customer service.

3. Showcase your unique value proposition

Use your resume summary to highlight what sets you apart from other candidates. Focus on your most impressive achievements, skills, or experiences that are relevant to the retail position.

For instance, if you have a track record of successfully training and mentoring new hires, you could mention:

• Trained and mentored 15+ new sales associates, resulting in a 95% retention rate and improved team performance

Or, if you have experience with visual merchandising and store displays, you might include:

• Created engaging product displays that increased foot traffic and sales by 10%

Avoid using generic or overused phrases that don't offer any unique value, such as:

• Team player with strong communication skills
• Detail-oriented and organized

  Experience

Your work experience section is the heart of your resume. It's where you show hiring managers how you've applied your skills to make an impact for your previous employers. In this section, we'll break down all the components that go into writing a strong work experience section for a retail resume, including how to select the right experiences to showcase, and how to write about them effectively.

1. Focus on your most relevant and recent retail experiences

When selecting which experiences to include on your retail resume, prioritize positions that are most relevant to the job you're applying for, and are within the last 10 years. If you're applying for a sales associate role, focus on previous retail sales positions.

Avoid listing every job you've ever had. Instead, curate your list intentionally:

• Sales Associate, ABC Clothing Retailer, 2019-2022
• Cashier, XYZ Department Store, 2018-2019

Older or less relevant positions, like a high school summer job or a non-retail position, can be left off. Keep your work experience focused on what matters most for the role at hand.

2. Use strong action verbs to describe your retail accomplishments

When writing about your retail experiences, start each bullet point with a strong action verb that showcases the skills you deployed. Instead of writing passive descriptions like:

• Responsible for assisting customers on the sales floor

Use powerful action verbs to make your contributions clear:

• Greeted customers and provided friendly, knowledgeable assistance in selecting products
• Managed cash register and processed up to $10K in transactions per shift

Other great verbs for retail: sold, merchandised, stocked, resolved (customer issues), operated (POS system). Show what you did, not just what you were responsible for.

3. Quantify your retail accomplishments with metrics

Numbers speak louder than words on a resume. Whenever possible, quantify your retail achievements to give hiring managers a concrete sense of your capabilities:

• Exceeded sales goals by 20% for 6 consecutive months
• Cross-sold an average of $50 in additional products per customer
• Managed up to 5 associates per shift in assistant manager role

Not every bullet needs a number, but aim to include at least 1-2 per position. If you don't have access to exact metrics, estimates are okay too. Even general numbers like "Assisted 50+ customers per day with product selection and recommendations" are impactful.

4. Highlight your career progression and promotions

Showing advancement and increasing responsibilities in your retail career is a great way to catch a hiring manager's eye. If you've been promoted, make that clear:

Sales Associate, ABC Retailer, 2018-2022 Promoted to Senior Sales Associate in 2020 Trained and mentored 5 new sales team members Served as point person for escalated customer service issues

If your job title didn't change but your role grew, you can still show that progression:

Cashier, XYZ Store, 2019-2022 Began as cashier and was cross-trained to assist in merchandising, inventory, and customer service Stepped up to open and close the store as needed

Showing you've earned additional responsibilities and skills tells potential employers you'll be an engaged, growth-oriented team member.

  Education

The education section of your resume is an important component, especially if you are a recent graduate or have limited work experience. When applying for retail jobs, it's essential to highlight your relevant educational background and any coursework or training that may be applicable to the role. Here are some tips to help you craft an effective education section for your retail resume.

1. List your education in reverse chronological order

Start with your most recent degree or educational program and work backwards. This format allows hiring managers to quickly identify your highest level of education and any recent accomplishments.

Here's an example of how to list your education in reverse chronological order:

• Bachelor of Science in Business Administration, ABC University, Graduated: May 2023
• Associate of Arts in Marketing, XYZ Community College, Graduated: May 2021

2. Include relevant coursework and projects

If you are a recent graduate or have completed courses that are directly applicable to the retail industry, consider including them in your education section. This can help demonstrate your knowledge and skills to potential employers.

However, avoid listing every course you've taken. Instead, focus on those that are most relevant to the retail job you're applying for, such as:

• Retail Management
• Consumer Behavior
• Sales Techniques
• Visual Merchandising

3. Highlight relevant certifications and training

In addition to formal education, include any relevant certifications or training you have completed that may be valuable in a retail setting. This can include:

• Customer Service Certification
• Point of Sale (POS) System Training
• Loss Prevention Training
• Product Knowledge Workshops

These certifications and training programs demonstrate your commitment to professional development and can set you apart from other candidates.

4. Keep it concise for senior-level positions

If you are a senior-level professional with extensive work experience in the retail industry, your education section should be brief and to the point. Hiring managers will be more interested in your professional accomplishments and skills.

Here's an example of what not to do:

Bachelor of Arts in English Literature, XYZ University, Graduated: 1995 Relevant Coursework: Creative Writing, British Literature, American Literature, Poetry

Instead, keep it concise and focus on your degree and the institution:

Bachelor of Arts in English Literature, XYZ University

Action Verbs For Retail Resumes

Every retail position is public-facing to some degree, which means you should emphasize your ability to communicate, influence, and work as part of a team. If you want to highlight your business finesse, choose action verbs like Influenced, Promoted, and Recommended. If you’re aiming for a leadership position, action verbs like Motivated and Trained are ideal. For more ideas, check out our comprehensive list of resume action verbs . Leading with action verbs means your resume is focused on accomplishments, not duties — hiring managers are far more interested in knowing how many customers you successfully upsold than what areas of the store you cleaned. Remember that, at its core, retail is sales-oriented, which means that numbers are your friend. The more detailed you can be when listing your achievements, the more likely it is that your resume will wind up on the “yes” pile.

• Recommended

For more related action verbs, visit Sales Action Verbs .

For a full list of effective resume action verbs, visit Resume Action Verbs .

Action Verbs for Retail Resumes

Skills for retail resumes.

The skills you’ll want to list on your resume will depend on what type of retail you’re applying for — an experienced retail manager, for example, will need a very different skill set from an entry-level retail associate. In general, though, most retail jobs will call for a lot of soft skills — things like communication, problem solving, and customer service — that don’t belong on a skills list. Instead, highlight these skills through your bullet points, including metrics where you can to make the achievement more objective. You can list hard skills in the same way, or in a separate skills section. When it comes to hard skills, you’ll want to figure out which ones hiring managers are likely to be scanning for. Our list of top resume skills and keywords has analyzed over one million job descriptions to pull out the most relevant keywords recruiters and ATS are looking for.

• Store Management
• Merchandising
• Sales Management
• Retail Sales
• Marketing Strategy

Customer Service

• Inventory Management
• Business Planning
• Trend Analysis
• Business Development
• Customer Relationship Management (CRM)
• Business Strategy
• Sales Operations

How To Write Your Skills Section On a Retail Resumes

You can include the above skills in a dedicated Skills section on your resume, or weave them in your experience. Here's how you might create your dedicated skills section:

Skills Word Cloud For Retail Resumes

This word cloud highlights the important keywords that appear on Retail job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more 'important' it is.

How to use these skills?

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• VP Sales Resume Guide
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• Retail Associate Resume Example
• Retail Manager Resume Example
• Retail Salesperson / Retail Salesman Resume Example
• Retail Sales Manager Resume Example
• Retail Pharmacist Resume Example
• Store Manager Resume Example
• Tips for Retail Resumes
• Skills and Keywords to Add
• All Resume Examples
• Retail CV Examples
• Retail Cover Letter
• Retail Interview Guide
• Explore Alternative and Similar Careers

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• Resume and Cover Letter
• Retail Sales Associate Job...

Retail Sales Associate Job Description (Examples)

3 min read · Updated on August 25, 2021

​​In order to ensure your professional resume will support your goals, use this sample retail sales associate job description to inform what you should highlight on your resume.

By reviewing job description examples, job seekers will be able to identify what technical and soft skills , credentials, and work experience matter most to an employer in your target field.

Retail sales associate job description

A Retail Sales Associate is responsible for all sales activities and sales associate job duties, from greeting customers, answering questions, offering assistance, suggesting items, lending opinions, and providing product information. Individual responsibilities as a Retail Sales Associate may include demonstrating outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, addressing customer complaints, assisting in the display of merchandise, or organizing the selling floor and stock areas.

A Retail Sale Associate must process payments by totaling purchases; operating cash registers and financial transactions, processing checks, cash, and store or other credit cards. Must also be able to deal with customer refunds courteously and professionally. The retail sales assistant maintains a professional attitude with sincerity and enthusiasm reflecting the store's commitment to our customers. Develops product knowledge by reading current vendor tags and pamphlets and attending training classes in order to communicate it to the customer. Sales associates must stay current with promotional events and sales.

Retail sales associate requirements:

Basic understanding of sales principles and customer service practices

Proficient in verbal and written English language

Knowledge of customer and market dynamics and requirements

Solid communication and interpersonal skills

Ability to read, write, and effectively communicate with customers, peers, and management

Telephone etiquette

Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business

Ability to work as part of a team and take initiative independent of direct supervision

Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. 

Must be able to work in a fast-paced environment

Customer service focus

Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service

Available to work a variety of hours, which may include early mornings, evenings, weekends, and overnight shifts

Previous retail experience or similar experience on the sales floor a plus

High school diploma or equivalent; college degree preferred

BS degree in Marketing or related field would be a plus

Retail Sales Associate skills & proficiencies:

Excellent Customer Service

Organization

Merchandising

Product Knowledge

Dependability

Attention to Detail

Time Management

Team Player

Written and Verbal Communication

Interpersonal Skills

Problem Solving

Information Technology

Visual merchandising

Product Rotation

Product Sourcing

Trend Awareness

Multi-tasking

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• Retail Associate Resume Example

Resume Examples

• Common Tasks & Responsibilities
• Top Hard & Soft Skills
• Action Verbs & Keywords
• Resume FAQs
• Similar Resumes

Common Responsibilities Listed on Retail Associate Resumes:

• Greet customers and provide excellent customer service
• Assist customers in finding items and answering questions
• Stock shelves and organize merchandise
• Process customer payments and handle cash transactions
• Assist with inventory management and restocking
• Assist with store displays and visual merchandising
• Maintain a clean and organized store environment
• Monitor customer activity and provide security
• Assist with promotional events and marketing initiatives
• Handle customer complaints and provide resolutions
• Follow store policies and procedures

Speed up your resume creation process with the AI-Powered Resume Builder . Generate tailored achievements in seconds for every role you apply to.

Retail Associate Resume Example:

• Implemented a new customer service training program, resulting in a 25% increase in customer satisfaction scores and a 10% decrease in customer complaints.
• Collaborated with the visual merchandising team to redesign store layout and displays, resulting in a 15% increase in sales within the first month of implementation.
• Managed inventory levels and restocking processes, reducing out-of-stock items by 20% and increasing overall sales by 5%.
• Developed and executed a successful social media marketing campaign, resulting in a 30% increase in online sales and a 20% increase in foot traffic to the store.
• Managed cash handling and payment processing, maintaining 100% accuracy and reducing transaction times by 10%.
• Collaborated with the store manager to implement new store policies and procedures, resulting in a 15% increase in employee productivity and a 5% decrease in employee turnover.
• Implemented a new customer loyalty program, resulting in a 20% increase in repeat customers and a 10% increase in overall sales.
• Collaborated with the store manager to reduce shrinkage by 15%, implementing new security measures and training programs for employees.
• Managed store displays and visual merchandising, resulting in a 10% increase in sales of featured products and a 5% increase in overall sales.
• Customer service excellence
• Visual merchandising
• Inventory management
• Sales and marketing
• Social media marketing
• Cash handling and payment processing
• Store policy implementation
• Customer loyalty program development
• Loss prevention and shrinkage reduction
• Employee training and development
• Collaboration and teamwork
• Time management and productivity
• Adaptability and flexibility
• Problem-solving and decision-making
• Communication and interpersonal skills

Top Skills & Keywords for Retail Associate Resumes:

Hard skills.

• Cash Handling and Management
• Point of Sale (POS) Systems
• Inventory Management
• Customer Service
• Sales Techniques
• Product Knowledge
• Visual Merchandising
• Loss Prevention
• Order Fulfillment
• Retail Math
• Product Returns and Exchanges

Soft Skills

• Customer Service and Satisfaction
• Sales and Upselling
• Attention to Detail and Accuracy
• Time Management and Prioritization
• Communication and Interpersonal Skills
• Problem Solving and Critical Thinking
• Adaptability and Flexibility
• Teamwork and Collaboration
• Empathy and Customer-Centric Mindset
• Active Listening and Feedback Incorporation
• Conflict Resolution and Negotiation
• Multitasking and Efficiency

Resume Action Verbs for Retail Associates:

• Demonstrated
• Collaborated
• Recommended

Generate Your Resume Summary

Resume FAQs for Retail Associates:

How long should i make my retail associate resume, what is the best way to format a retail associate resume, which keywords are important to highlight in a retail associate resume, how should i write my resume if i have no experience as a retail associate, compare your retail associate resume to a job description:.

• Identify opportunities to further tailor your resume to the Retail Associate job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Complete the steps below to generate your free resume analysis.

Related Resumes for Retail Associates:

Retail cashier, retail customer service, retail supervisor, customer service associate, customer service representative, customer service specialist, customer support specialist, customer service relations.

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5 Retail Customer Service Resume Examples for 2024

Retail Customer Service Resume

• Retail Customer Service 2
• Retail Customer Service 3
• Retail Customer Service 4
• Retail Customer Service 5
• Retail Customer Service Resume Writing 101

You greet every customer with a smile, readily offering up product information and directions on where to find sections in your store. Customer questions about merchandise are no problem—and you restock shelves and refresh displays with ease.

But what about your resume or writing a cover letter for a job ? How do you show you can do all the usual retail customer service tasks and more?

You don’t need to worry because we’ve been helping retail employees nab their dream jobs for years! Check out our three proven retail customer service employee resume examples and resume tips to get going.

or download as PDF

Retail Customer Service 2 Resume

Retail Customer Service 3 Resume

Retail Customer Service 4 Resume

Retail Customer Service 5 Resume

Related resume examples

• Customer Success Manager
• Bilingual Customer Support
• Custom Service Consultant
• Customer Service Agent
• Customer Service

What Matters Most: Your Skills & Work Background

Skills are the most easily-skimmable way for recruiters to get an idea of what you’re capable of. They won’t spend long reading while they’re narrowing down the resume pile, so make it clear that you can arrange a display and restock at top speed.

Tailor each skill to your profession. In retail customer service, you probably utilize a lot of soft skills like de-escalation and active listening, so be strategic about what you list instead of flattening your abilities into generic terms like “people skills” or “hard-working.”

Ask yourself questions like “ What do I help customers with?” and “ How do I work on bettering my employer’s reputation?” And add a few hard skills , too—just to show how well-rounded you are.

9 most popular retail customer service skills

• Problem-Solving
• Conflict Resolution
• Detail-Oriented
• Data Analysis
• Display Planning
• Google Sheets

Sample retail customer service work experience bullet points

As important as your skills are, your work experience can make you stand out even more. After all, many retail customer service duties share a pretty universal foundation, making your individual experiences and accomplishments key selling points.

Take a look at your skills list and think of the most versatile and impressive situations when you put them to use. What did you do to help defuse a customer conflict? How did your prowess with seasonal displays improve store ratings?

Oh, and those ratings are examples of metrics, or quantifiable ways that you can measure the impact you’ve had. Since your goal is to show your abilities in action, you’ll need to measure the difference you made for your store and its customers.

Here are a few quantified examples of what recruiters like to see:

• Exceeded sales targets by 14% by maintaining a robust knowledge of inventory and customer needs
• Re-stocked inventory and updated back-end inventory systems using MS Excel to reduce error instances by 11%
• Assisted an average of 124+ customers per shift, ensuring customer satisfaction and surpassing targets by 23%
• Managed customer returns and surpassed previous customer service satisfaction rate of 92%
• Leveraged compassion and empathy to resolve 97% of customer issues or questions

Top 5 Tips for Your Retail Customer Service Resume

• Again: Since many different customer service roles call upon the same skills, make sure you highlight the ones that make you stand out, like inventory error reduction or exceeding store-wide sales goals. Think of ways you applied your skills creatively in various situations.
• Recruiters only spend an average of a few seconds skimming your resume, so you want to cut right to the chase with your experience points. There’s no room to ramble, so slam out those customer assistance stories and satisfaction or budget metrics immediately.
• Another way to keep recruiters happy is to ensure that your resume template’s layout is super easy to skim. Don’t over-crowd things, and let your biggest selling points take the spotlight—like that time you completely revamped the inventory system to reduce budget waste!
• If you find yourself struggling to spruce up your fourth customer satisfaction percentage, use context to add interest! Carry your experience further with ratings or dollar amounts from as many different sales strategy projects and customer resolution scenarios as possible.
• This should go without saying, but make sure you maintain a positive tone in your experience section, even when referring to stressful situations. Instead of focusing on a problem like customer conflict, mention it briefly for context and then enthusiastically emphasize your customer solutions.

For sure! But it’s not as daunting as it sounds: The job description is your friend here. Go back, re-read it, and look for specific objectives like customer retention or profit margin improvements. Just reflect those and switch them out for each new role, and you’re good!

You can use creative wording in your experience section, as long as it’s appropriate for retail customer service and matches the vibe of the job ad you’re responding to. Don’t go too off the wall, though—and don’t use distracting colors or fonts, either. Readability comes first!

Actually, yes. It’s best to avoid metrics involving random numbers that don’t really measure your impact. Examples include free-floating headcounts of team members or customers that you assisted. Go a step further: What did you accomplish in a team setting? What percentages or sales profits did you bolster with exemplary customer service?

How to Write Resume Job Description [+ Examples]

• April 18, 2024
• In Resumes & Cover Letters

A well-written resume job description goes far beyond a dull list of jobs and duties. In fact, a strong presentation of your knowledge and achievements can increase your chances of landing the job. Primarily, your resume job description should offer insight into your value as an employee. With these 7 tips, you will learn how to write compelling job descriptions that grab the recruiter’s attention and open doors to new career opportunities.

Why is a job description important to an employer

A resume job description is incredibly important for several reasons:

• Establishing Credibility : A well-written job description in your resume establishes your credibility with prospective employers. It showcases what you bring to the table and why you are the perfect match for the job.
• Demonstrating Readiness for the Role : A strong job description shows recruiters and prospective employers that you can immediately start contributing without much hand-holding or training. It conveys that you have the necessary skills and experience to hit the ground running.
• Optimizing for Applicant Tracking Systems (ATS) : Tailoring your resume job description to the specific job you are applying for is crucial. Many companies use ATS to scan and rank resumes based on keywords and skills. By optimizing your job description with specific skills and keywords, you increase your chances of getting noticed by the system and advancing in the hiring process.
• Standing Out from Other Candidates : A well-crafted job description that aligns with the requirements of the position can help you stand out from other candidates. By highlighting your achievements and showcasing how your skills match the job description, you can make a strong impression on hiring managers.

In summary, a resume job description is essential for establishing credibility, showcasing your abilities, demonstrating readiness for the role, optimizing for ATS, and standing out from other candidates. By tailoring your job description to the specific job you are applying for and highlighting your achievements, you increase your chances of securing an interview and landing the job.

How to write an effective resume job description

Writing effective job descriptions in your resume is crucial for showcasing your skills, experiences, and accomplishments to potential employers. Here are some tips on how to write a resume job description:

Step 1: Include relevant information

Start the job description section at the top half of the first page of your resume. Include the job title, company name, location, dates of employment, and a brief overview of your responsibilities and achievements.

Step 2: Highlight accomplishments

 Instead of simply listing your job duties, focus on your measurable accomplishments and the impact you made in each role. Use specific examples and quantify your achievements whenever possible. This helps employers understand the value you can bring to their organization.

Step 3: Use concise language

 Craft impactful statements by using strong action verbs and removing unnecessary pronouns and articles. Begin phrases or sentences with verbs to make your descriptions more engaging and dynamic. Choose words that demonstrate your skills and show that you have made a positive impact in your previous roles.

Step 4: Tailor descriptions to the job

 Customize your job descriptions to align with the requirements and responsibilities of the position you are applying for. Highlight relevant skills and experiences that directly relate to the job you are seeking.

Step 5: Follow a reverse chronological order

Start with your most recent or current job and work backward in time. This format is commonly used and helps employers easily understand your career progression.

Step 6: Always use bullet points

Use bullet points to showcase the responsibilities and achievements for each previous job. Bullet points should be concise and to the point. They do not require long sentences or punctuation.

Including relevant keywords in resume job descriptions

Including relevant keywords in resume job descriptions is crucial for catching the attention of hiring managers and applicant tracking systems (ATS) that scan resumes.

• Review the job posting : Carefully analyze the job posting or job description of the position you are applying for. Identify keywords and phrases that are frequently mentioned and align with the requirements of the role.
• Identify core skills and qualifications : Identify the core skills, qualifications, and experience necessary for the job. These could include technical skills, industry-specific knowledge, certifications, or soft skills. Incorporate these keywords naturally into your job descriptions.
• Quantify achievements : Whenever possible, quantify your achievements and provide specific results or metrics. This not only makes your resume more impactful but also helps incorporate keywords. 
• Avoid keyword stuffing : While it’s important to include keywords, avoid overloading your resume with them. Use keywords naturally and in context, ensuring that your descriptions flow smoothly and remain focused on your accomplishments and responsibilities.

By including the right keywords, you increase the chances of your resume standing out and passing through ATS screenings.

Resume job description examples

Resume job descriptions are an essential part of your resume, as they provide specific details about your previous jobs and experiences. Including accurate and well-written job descriptions can help highlight your skills, achievements, and qualifications to potential employers. Here are some examples of resume job descriptions:

#1. Customer Service Job Description Example

Customer Service Associate, Timmy’s Retail, Columbus, Ohio January 2011 – March 2016

• Emphasized customer satisfaction by resolving circa 170 customer queries every week.
• Spearheaded weekly strategy meetings and suggested a new ticketing system that decreased response time by 23%.
• Named employee of the month 24 times for proactive attitude and high customer satisfaction.

#2. Executive Assistant Job Description Sample

Executive Assistant, BrightWay Inc., Boston, Massachusetts September 2017 – November 2020

• Developed and implemented a new filing system that increased productivity and saved up to 1 hour’s work daily.
• Realized $2800 in monthly savings by reducing unneeded expenses and finding better deals for office supplies.

#3. Front Office Job Description Sample

Front Office Receptionist, Lilly & Co, New York , New York May 2018 – November 2023

• Implemented a new appointment scheduling system, resulting in a 23% increase in efficiency and a cost savings of $7,500 per year.
• Providing support with various administrative tasks, which may include organizing files, entering data, and preparing documents.
• Providing general information to visitors and clients.
• Assisting with event planning and coordination.

#4. Project Manager Job Description Sample

Project Manager, Nordisk, Columbus, Ohio Jun 2019 – November 2023

• Designed an accelerated program roadmap, saving 25% on expenditures and delivering completed implementation three months ahead of schedule
• Directed a $2M corporate headquarters relocation project, delivering target outcomes on time and under budget
• Coordinating internal resources and third-party vendors to ensure the seamless completion of projects.

#5. Sales Manager  Job Description Sample

Sales Manager, Blue Hill Holdings, New York, New York July 2015 – December 2020

• Trained and onboarded 13 sales agents, 11 of whom are still a part of the company
• Increased annual sales revenue by 18% through the usage of a new sales system
• Utilized strong negotiation and communication skills to sign new clients, exceeding monthly sales goals by 34%

#6.  Supervisor Job Description Sample

Supervisor, Honeywell Gropup, New York , New York September 2017 – November 2023

• Led a team that successfully completed a project three weeks ahead of schedule, resulting in cost savings of $87,000.
• Successfully completed specialized projects, such as implementing a new customer service system that resulted in a 27% increase in customer satisfaction ratings.
• Coach, resolve issues, and provide guidance and support for individual development needs.

#7. Teacher Job Description Example

Teacher, Manhattan Upper School September 2017 – November 2020

• Developed and implemented lesson plans based on curriculum guidelines.
• Delivered engaging and interactive lessons to students.
• Assessed student performance and provided feedback and grades.
• Communicated with parents/guardians regarding student progress and behavior.

A strong resume job description aims to demonstrate the value and expertise that make you the perfect fit for the job. By following the tips above, you will create an impactful job description that will impress the recruiter and help you stand out.

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How to Tailor Your Resume to a Job

By Katie Duncan Posted on May 10, 2024

If you’ve ever sought any resume advice, you’ve probably been told to tailor your resume to the job you’re applying to. 

But what exactly does this mean, why is it important, and how do you do it? 

Crafting a tailored resume is more than just listing your qualifications and experiences. It’s about strategically showing how your skills align with what an employer is looking for. A customized resume can make all the difference in a competitive job market and help you land the job you want.

Tailoring your resume to a job

Tailoring your resume = customizing it for each job you apply for. 

Of course, this doesn’t necessarily mean starting from scratch every time you apply to a job. But it does mean taking the time to understand each role and how you fulfill what they are looking for. Even small changes to your resume can help you prioritize your most impactful experiences. 

Step 1: Read the job description.

Before you refine your resume, it’s important to review the details of the job description. Think of it as your roadmap—it outlines precisely what you need to have in order to get the job.

Pay close attention to the skills, qualifications, and required experiences. Look for recurring keywords and phrases, as these provide valuable insight into the employer’s priorities.

Remember, even positions with the same job titles can vary. So, what worked for one application may not necessarily apply to another. Approach each job description with fresh eyes.

Step 2: Identify your matching skills and experiences. 

Now that you’re familiar with the job description, it’s time to assess how your own skills and experiences stack up against the requirements. 

Start by listing  all  your relevant skills, qualifications, and experiences. Think about your previous roles, projects you’ve worked on, and any accomplishments you’ve achieved. Consider both  hard skills and soft skills .

As you compile your list, compare it to the key requirements and qualifications specified in the job description. Highlight the experiences and skills that match or closely align with the employer’s needs. You’ll want to emphasize these aspects of your background on your tailored resume.

It’s okay if you don’t have a perfect match for every requirement in the job description. Focus on your strongest qualifications and experiences that demonstrate your ability to succeed in the role.

Step 3: Make adjustments to your resume. 

Now that you’ve identified your matching skills and experiences, it’s time to tweak your resume to showcase them. 

Work experience

Review your work experience section and swap out  responsibility and accomplishment bullet points  to demonstrate your proficiency in key areas outlined in the job description. Quantify your achievements whenever possible and provide concrete evidence of your impact in previous roles. 

Include relevant educational qualifications, certifications, and training programs that support your candidacy for the position. If you have limited work experience, emphasize academic achievements, projects, or extracurricular activities that demonstrate relevant skills and competencies.

Look at the required skills in the job description. Go through them one by one to make sure that they are showcased in a dedicated skills section or integrated throughout the resume where applicable. 

Tips for customizing your resume

Here are some things to keep in mind as you work on tailoring your resume.

Use your resume buzzwords wisely

Strategically incorporating  keywords from the job description  into your resume can significantly boost its effectiveness and catch the attention of applicant tracking systems (ATS) and human recruiters alike. 

Scan the job description for prominently mentioned key terms, phrases, and skills and ensure that they are seamlessly integrated throughout your resume. 

Pro tip : Be careful not to overstuff your resume with keywords. This can make it appear unnatural and may raise red flags for recruiters. Instead, focus on using keywords within the context of your relevant skills, experiences, and accomplishments.

Keep it honest

We’ll keep this section short: Don’t lie on your resume! If you don’t have the skills or experience, don’t include it.

Customize your resume to get the job you want

Tailoring your resume to a job description is a strategic approach that can help you land an interview and, ultimately, your desired position. 

By understanding the job description, identifying your matching skills and experiences, and customizing your resume accordingly, you demonstrate to employers that you’re a qualified candidate who understands the role and company.

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4 Resume Mistakes to Avoid When You Don’t Have Much Experience

• Irina Cozma

A good resume can set you apart and help you land that interview.

Understanding the common mistakes job candidates make on resumes, and how to overcome them, can set you apart from your competitors. The first mistake is including irrelevant work experience. Instead, only add roles that are relevant to the position you’re applying for. The second is customizing your resume. While it’s in your benefit to adjust your resume to better match the job description, over-tuning your resume for every application can be a waste of time — and end up slowing down your search. This is especially true if you’re focused on securing a particular position that has a standard job title like “marketing coordinator” or “sales associate.” The third is overdesigning your resume. Recruiters only spend a few seconds scanning it, so keep the format simple and straightforward. The fourth is coming off as a novice. For example, don’t use an ancient email address — update it to something that sounds more professional, and give your resume a specific name so it’s easier to identify.

Resumes. Love them or hate them, you will probably need one when you apply for a job. The resume has a specific tactical role to play in your search — to get you the interview. You need to make sure it checks a few boxes to do that work because, even if you take advantage of your network, sooner or later, you will need to share your resume with the hiring manager.

• Irina Cozma , Ph.D., is a career and executive coach who supports professionals to have better career adventures. She coached hundreds of Fortune 500 executives from global organizations like Salesforce, Hitachi, and Abbott. Irina also coaches startups and the Physicians MBA at the University of Tennessee. Download her free career guide to help you prepare for your next career adventure.

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Retail salesperson

CUSTOM KART INC. based in 1381 REGENT STREET, Fredericton, NB E3C 1A2 is inviting applications from suitable candidates for the position of Retail salesperson who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The shift timings include Day, Weekend, Shift, Overtime, Early Morning and Morning. The position of Retail salesperson has been approved by the LMIA (Labour Market Impact Assessment).

Employer Name : CUSTOM KART INC. Position : Retail salesperson No. of vacancies : 1 Salary : $15.30 hourly / 35 hours per week Employment type : Permanent employment, Full time Location : 1381 REGENT STREET, Fredericton, NB E3C 1A2

Job Description

• The candidate must be able to operate a cash register.
• The candidate must be able to use computerised inventory record keeping and re-ordering systems.
• The candidate must provide advice about merchandise.
• The candidate must assist in the display of merchandise.
• The candidate must conduct sales transactions via Internet-based electronic commerce.
• The candidate must estimate or quote prices, credit or contract terms, warranties, and delivery dates.
• The candidate must greet customers and discuss the type, quality, and quantity of merchandise or services desired for purchase, rental, or lease.
• The candidate must maintain sales records for inventory control.
• The candidate must prepare merchandise for purchase, rental, or lease.

Job Requirements

• The candidate should be fluent in English language.
• The candidate must have a certificate of Secondary (high) school graduation.
• The ideal candidate will have at least 1 to 2 years of experience in a related industry.
• The candidate must be efficient.
• The candidate must be outgoing.
• The candidate should be dependable.
• The candidate should have effective interpersonal skills.
• The candidate should be organised and flexible in nature.
• The candidate should be reliable.
• The candidate should be a good team player.
• The candidate must have excellent oral communication skills.

Additional information

Work conditions and physical capabilities.

• The candidate should be able to work in fast-paced busy environment.
• The candidate should be willing to work overtime if necessary.
• The candidate should be prepared to perform physically demanding tasks as part of their daily work.
• The candidate should be required to perform repetitive tasks on frequent basis.

How to Apply

If you are interested in applying, apply through the given options.

[email protected]

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