building a better mis trap case study

The myth of a better mousetrap: A case study in bad innovation

One of the most famous quotes about innovation goes as follows:

Build a better mousetrap, and the world will beat a path to your door

Unfortunately, this is not how innovation works.

It was apparently attributed to Ralph Waldo Emerson (although it turns out this was a misquotation) and tells people that if you create a better product, it will be successful.

And yet, people seem to take this advice literally.

In the short video above, Tim Kastelle takes us through this fascinating example of bad innovation.

Apparently there have been over 4,000 patents for new designs of mousetraps developed over the years, including several hundred applied for each year still now.

And yet, there has only been one version which made any money, patented in 1894:

You can build a better mousetrap, but that doesn’t mean that people will want it

In reality, innovations only succeed if they add value from the customer’s perspective .

And almost all of these new, “better” designs don’t actually add much value over the simple, cheap, reliable design from 1894. So they don’t end up getting traction from the customers.

So the next time you’re thinking about building a product which is “better”, you need to ask yourself what the customers think would be better, not what you think.

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Building A Better Mis Trap

• Harvard Case Studies

Harvard Business Case Studies Solutions – Assignment Help

In most courses studied at Harvard Business schools, students are provided with a case study. Major HBR cases concerns on a whole industry, a whole organization or some part of organization; profitable or non-profitable organizations. Student’s role is to analyze the case and diagnose the situation, identify the problem and then give appropriate recommendations and steps to be taken.

To make a detailed case analysis, student should follow these steps:

STEP 1: Reading Up Harvard Case Study Method Guide:

Case study method guide is provided to students which determine the aspects of problem needed to be considered while analyzing a case study. It is very important to have a thorough reading and understanding of guidelines provided. However, poor guide reading will lead to misunderstanding of case and failure of analyses. It is recommended to read guidelines before and after reading the case to understand what is asked and how the questions are to be answered. Therefore, in-depth understanding f case guidelines is very important.

STEP 2: Reading The Building A Better Mis Trap Harvard Case Study:

To have a complete understanding of the case, one should focus on case reading. It is said that case should be read two times. Initially, fast reading without taking notes and underlines should be done. Initial reading is to get a rough idea of what information is provided for the analyses. Then, a very careful reading should be done at second time reading of the case. This time, highlighting the important point and mark the necessary information provided in the case. In addition, the quantitative data in case, and its relations with other quantitative or qualitative variables should be given more importance. Also, manipulating different data and combining with other information available will give a new insight. However, all of the information provided is not reliable and relevant.

When having a fast reading, following points should be noted:

• Nature of organization
• Nature if industry in which organization operates.
• External environment that is effecting organization
• Problems being faced by management
• Identification of communication strategies.
• Any relevant strategy that can be added.
• Control and out-of-control situations.

When reading the case for second time, following points should be considered:

• Decisions needed to be made and the responsible Person to make decision.
• Objectives of the organization and key players in this case.
• The compatibility of objectives. if not, their reconciliations and necessary redefinition.
• Sources and constraints of organization from meeting its objectives.

After reading the case and guidelines thoroughly, reader should go forward and start the analyses of the case.

STEP 3: Doing The Case Analysis Of Building A Better Mis Trap:

To make an appropriate case analyses, firstly, reader should mark the important problems that are happening in the organization. There may be multiple problems that can be faced by any organization. Secondly, after identifying problems in the company, identify the most concerned and important problem that needed to be focused.

Firstly, the introduction is written. After having a clear idea of what is defined in the case, we deliver it to the reader. It is better to start the introduction from any historical or social context. The challenging diagnosis for Building A Better Mis Trap and the management of information is needed to be provided. However, introduction should not be longer than 6-7 lines in a paragraph. As the most important objective is to convey the most important message for to the reader.

After introduction, problem statement is defined. In the problem statement, the company’s most important problem and constraints to solve these problems should be define clearly. However, the problem should be concisely define in no more than a paragraph. After defining the problems and constraints, analysis of the case study is begin.

STEP 4: SWOT Analysis of the Building A Better Mis Trap HBR Case Solution:

SWOT analysis helps the business to identify its strengths and weaknesses, as well as understanding of opportunity that can be availed and the threat that the company is facing. SWOT for Building A Better Mis Trap is a powerful tool of analysis as it provide a thought to uncover and exploit the opportunities that can be used to increase and enhance company’s operations. In addition, it also identifies the weaknesses of the organization that will help to be eliminated and manage the threats that would catch the attention of the management.

This strategy helps the company to make any strategy that would differentiate the company from competitors, so that the organization can compete successfully in the industry. The strengths and weaknesses are obtained from internal organization. Whereas, the opportunities and threats are generally related from external environment of organization. Moreover, it is also called Internal-External Analysis.

In the strengths, management should identify the following points exists in the organization:

• Advantages of the organization
• Activities of the company better than competitors.
• Unique resources and low cost resources company have.
• Activities and resources market sees as the company’s strength.
• Unique selling proposition of the company.

WEAKNESSES:

• Improvement that could be done.
• Activities that can be avoided for Building A Better Mis Trap.
• Activities that can be determined as your weakness in the market.
• Factors that can reduce the sales.
• Competitor’s activities that can be seen as your weakness.

OPPORTUNITIES:

• Good opportunities that can be spotted.
• Interesting trends of industry.
• Change in technology and market strategies
• Government policy changes that is related to the company’s field
• Changes in social patterns and lifestyles.
• Local events.

Following points can be identified as a threat to company:

• Company’s facing obstacles.
• Activities of competitors.
• Product and services quality standards
• Threat from changing technologies
• Financial/cash flow problems
• Weakness that threaten the business.

Following points should be considered when applying SWOT to the analysis:

• Precise and verifiable phrases should be sued.
• Prioritize the points under each head, so that management can identify which step has to be taken first.
• Apply the analyses at proposed level. Clear yourself first that on what basis you have to apply SWOT matrix.
• Make sure that points identified should carry itself with strategy formulation process.
• Use particular terms (like USP, Core Competencies Analyses etc.) to get a comprehensive picture of analyses.

STEP 5: PESTEL/ PEST Analysis of Building A Better Mis Trap Case Solution:

Pest analyses is a widely used tool to analyze the Political, Economic, Socio-cultural, Technological, Environmental and legal situations which can provide great and new opportunities to the company as well as these factors can also threat the company, to be dangerous in future.

Pest analysis is very important and informative.  It is used for the purpose of identifying business opportunities and advance threat warning. Moreover, it also helps to the extent to which change is useful for the company and also guide the direction for the change. In addition, it also helps to avoid activities and actions that will be harmful for the company in future, including projects and strategies.

To analyze the business objective and its opportunities and threats, following steps should be followed:

• Brainstorm and assumption the changes that should be made to organization. Answer the necessary questions that are related to specific needs of organization
• Analyze the opportunities that would be happen due to the change.
• Analyze the threats and issues that would be caused due to change.
• Perform cost benefit analyses and take the appropriate action.

Pest analysis

PEST FACTORS:

• Next political elections and changes that will happen in the country due to these elections
• Strong and powerful political person, his point of view on business policies and their effect on the organization.
• Strength of property rights and law rules. And its ratio with corruption and organized crimes. Changes in these situation and its effects.
• Change in Legislation and taxation effects on the company
• Trend of regulations and deregulations. Effects of change in business regulations
• Timescale of legislative change.
• Other political factors likely to change for Building A Better Mis Trap.

ECONOMICAL:

• Position and current economy trend i.e. growing, stagnant or declining.
• Exchange rates fluctuations and its relation with company.
• Change in Level of customer’s disposable income and its effect.
• Fluctuation in unemployment rate and its effect on hiring of skilled employees
• Access to credit and loans. And its effects on company
• Effect of globalization on economic environment
• Considerations on other economic factors

SOCIO-CULTURAL:

• Change in population growth rate and age factors, and its impacts on organization.
• Effect on organization due to Change in attitudes and generational shifts.
• Standards of health, education and social mobility levels. Its changes and effects on company.
• Employment patterns, job market trend and attitude towards work according to different age groups.

• Social attitudes and social trends, change in socio culture an dits effects.
• Religious believers and life styles and its effects on organization
• Other socio culture factors and its impacts.

TECHNOLOGICAL:

• Any new technology that company is using
• Any new technology in market that could affect the work, organization or industry
• Access of competitors to the new technologies and its impact on their product development/better services.
• Research areas of government and education institutes in which the company can make any efforts
• Changes in infra-structure and its effects on work flow
• Existing technology that can facilitate the company
• Other technological factors and their impacts on company and industry

These headings and analyses would help the company to consider these factors and make a “big picture” of company’s characteristics. This will help the manager to take the decision and drawing conclusion about the forces that would create a big impact on company and its resources.

STEP 6: Porter’s Five Forces/ Strategic Analysis Of The Building A Better Mis Trap Case Study:

To analyze the structure of a company and its corporate strategy, Porter’s five forces model is used. In this model, five forces have been identified which play an important part in shaping the market and industry. These forces are used to measure competition intensity and profitability of an industry and market.

porter’s five forces model

These forces refers to micro environment and the company ability to serve its customers and make a profit. These five forces includes three forces from horizontal competition and two forces from vertical competition. The five forces are discussed below:

• THREAT OF NEW ENTRANTS:
• as the industry have high profits, many new entrants will try to enter into the market. However, the new entrants will eventually cause decrease in overall industry profits. Therefore, it is necessary to block the new entrants in the industry. following factors is describing the level of threat to new entrants:
• Barriers to entry that includes copy rights and patents.
• High capital requirement
• Government restricted policies
• Switching cost
• Access to suppliers and distributions
• Customer loyalty to established brands.
• THREAT OF SUBSTITUTES:
• this describes the threat to company. If the goods and services are not up to the standard, consumers can use substitutes and alternatives that do not need any extra effort and do not make a major difference. For example, using Aquafina in substitution of tap water, Pepsi in alternative of Coca Cola. The potential factors that made customer shift to substitutes are as follows:
• Price performance of substitute
• Switching costs of buyer
• Products substitute available in the market
• Reduction of quality
• Close substitution are available
• DEGREE OF INDUSTRY RIVALRY:
• the lesser money and resources are required to enter into any industry, the higher there will be new competitors and be an effective competitor. It will also weaken the company’s position. Following are the potential factors that will influence the company’s competition:
• Competitive advantage
• Continuous innovation
• Sustainable position in competitive advantage
• Level of advertising
• Competitive strategy
• BARGAINING POWER OF BUYERS:
• it deals with the ability of customers to take down the prices. It mainly consists the importance of a customer and the level of cost if a customer will switch from one product to another. The buyer power is high if there are too many alternatives available. And the buyer power is low if there are lesser options of alternatives and switching. Following factors will influence the buying power of customers:
• Bargaining leverage
• Switching cost of a buyer
• Buyer price sensitivity
• Competitive advantage of company’s product
• BARGAINING POWER OF SUPPLIERS:
• this refers to the supplier’s ability of increasing and decreasing prices. If there are few alternatives o supplier available, this will threat the company and it would have to purchase its raw material in supplier’s terms. However, if there are many suppliers alternative, suppliers have low bargaining power and company do not have to face high switching cost. The potential factors that effects bargaining power of suppliers are the following:
• Input differentiation
• Impact of cost on differentiation
• Strength of distribution centers
• Input substitute’s availability.

STEP 7: VRIO Analysis of Building A Better Mis Trap:

Vrio analysis for Building A Better Mis Trap case study identified the four main attributes which helps the organization to gain a competitive advantages. The author of this theory suggests that firm must be valuable, rare, imperfectly imitable and perfectly non sustainable. Therefore there must be some resources and capabilities in an organization that can facilitate the competitive advantage to company. The four components of VRIO analysis are described below: VALUABLE: the company must have some resources or strategies that can exploit opportunities and defend the company from major threats. If the company holds some value then answer is yes. Resources are also valuable if they provide customer satisfaction and increase customer value. This value may create by increasing differentiation in existing product or decrease its price. Is these conditions are not met, company may lead to competitive disadvantage. Therefore, it is necessary to continually review the Building A Better Mis Trap company’s activities and resources values. RARE: the resources of the Building A Better Mis Trap company that are not used by any other company are known as rare. Rare and valuable resources grant much competitive advantages to the firm. However, when more than one few companies uses the same resources and provide competitive parity are also known as rare resources. Even, the competitive parity is not desired position, but the company should not lose its valuable resources, even they are common. COSTLY TO IMITATE: the resources are costly to imitate, if other organizations cannot imitate it. However, imitation is done in two ways. One is duplicating that is direct imitation and the other one is substituting that is indirect imitation. Any firm who has valuable and rare resources, and these resources are costly to imitate, have achieved their competitive advantage. However, resources should also be perfectly non sustainable. The reasons that resource imitation is costly are historical conditions, casual ambiguity and social complexity. ORGANIZED TO CAPTURE VALUE: resources, itself, cannot provide advantages to organization until it is organized and exploit to do so. A firm (like Building A Better Mis Trap)  must organize its management systems, processes, policies and strategies to fully utilize the resource’s potential to be valuable, rare and costly to imitate.

STEP 8: Generating Alternatives For Building A Better Mis Trap Case Solution:

After completing the analyses of the company, its opportunities and threats, it is important to generate a solution of the problem and the alternatives a company can apply in order to solve its problems. To generate the alternative of problem, following things must to be kept in mind:

• Realistic solution should be identified that can be operated in the company, with all its constraints and opportunities.
• as the problem and its solution cannot occur at the same time, it should be described as mutually exclusive
• it is not possible for a company to not to take any action, therefore, the alternative of doing nothing is not viable.
• Student should provide more than one decent solution. Providing two undesirable alternatives to make the other one attractive is not acceptable.

Once the alternatives have been generated, student should evaluate the options and select the appropriate and viable solution for the company.

STEP 9: Selection Of Alternatives For Building A Better Mis Trap Case Solution:

It is very important to select the alternatives and then evaluate the best one as the company have limited choices and constraints. Therefore to select the best alternative, there are many factors that is needed to be kept in mind. The criteria’s on which business decisions are to be selected areas under:

• Improve profitability
• Increase sales, market shares, return on investments
• Customer satisfaction
• Brand image
• Corporate mission, vision and strategy
• Resources and capabilities

Alternatives should be measures that which alternative will perform better than other one and the valid reasons. In addition, alternatives should be related to the problem statements and issues described in the case study.

STEP 10: Evaluation Of Alternatives For Building A Better Mis Trap Case Solution:

If the selected alternative is fulfilling the above criteria, the decision should be taken straightforwardly. Best alternative should be selected must be the best when evaluating it on the decision criteria. Another method used to evaluate the alternatives are the list of pros and cons of each alternative and one who has more pros than cons and can be workable under organizational constraints.

STEP 11: Recommendations For Building A Better Mis Trap Case Study (Solution):

There should be only one recommendation to enhance the company’s operations and its growth or solving its problems. The decision that is being taken should be justified and viable for solving the problems.

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CHP450 Case study 4: Building A Better MIS-Trap

User Generated

Onolfdhveery

Health Medical

Old Dominion University

Description

Instructions:

a.Provide solutions for the case in roughly two to three pages.

b.Marks will be awarded for a logical approach as well as accurate content.

c.All typed work should be in Times New Roman [font size 12]. All work should be double-spaced.

d.Please use correct APA 7.

e.A minimum of 5 references are required.

f.References should be less than 7 years old and at least 5 peer-reviewed journal articles or reputable websites. Sources like Newspapers, Wikipedia are unacceptable for use as a reference.

g. DO NOT USE QUOTES

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Explanation & Answer

Attached. 1 CHP450 Case Study 4 Student’s Name Course Institution Course 2 What law is being violated by the employees at this health services organization? The employees at this healthcare establishment violate the Health Insurance Portability and Accountability Act (HIPAA), a crucial statute implemented to protect the confidentiality and safety of patients' protected health information (PHI) (Buchbinder et al., 2019). HIPAA ensures that individuals' medicinal records and personal health information are managed with utmost confidentiality and are only accessible to authorized individuals. HIPAA comprises various regulations, such as the Privacy Rule, which governs the use and disclosure of PHI, and the Security Rule, which focuses on safeguarding electronic PHI (ePHI). The observed violations, like leaving passwords exposed and sharing them, directly jeopardize the privacy and safety of patient information, which is an evident violation of HIPAA regulations. These activities not only jeopardize patients' sensitive data but also weaken the trust and integrity of the healthcare system as a whole. Why was this law enacted? HIPAA was implemented to address increasing concerns about the privacy and security of individuals' health information within the healthcare industry. Its overarching objective is to ensure that patients' sensitive medical data remains confidential and is only accessible to authorized entities. Before HIPAA, there were disparities in how healthcare providers managed patient informat...

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Case Analysis: BUILDING A BETTER MIS TRAP

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Recently, my Health services organization was involved in a confidentiality issue in that the names of 4000 HIV patients were leaked. This leak can only be explained by a breach in the management of the information system of the organization. Maintaining the privacy of our patient’s information has been paramount for us, the IT department if majorly responsible for ensuring the data is well protected (Surján, Engelbrecht, & McNair, 2002). The security concerns of data stem from the availability of information stored in electronic form; this is because it’s exposed to be accessed by a variety of people the security of the data is prone to be compromised. After an undercover investigation, there were security threats that were discovered to be some of the cause of the leak.

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In this case, I will call for the creation of a set of policies and procedures which will be used in access and exchange of information in the facility (Surján, Engelbrecht, & McNair, 2002). Also, for all staff, especially the latest employees they should be trained on the measures and their responsibilities towards protecting the patient’s information. The access of unauthorized persons to the data should be protected to ensure the security of the information systems in the organization (Robichau, 2014). Access should be granted to few people.

CASE STUDY WRITE UP

My Health Services Organization in Florida has always had a good reputation when it comes to the quality of treatment of HIV in America. HSO has always been on the frontline for providing proper care for people in a caring and cost-effective manner. However, we were featured in almost all media outlets as someone got access to our information system and downloaded 4000 HIV patients’ names and sent them to the media. As the CEO of the organization all fingers were pointing back at me, especially the board of trustee. Therefore I had to take a step back and investigate the leading causes of this leak of information and how I would fix the situation or else I would lose my job. To accomplish this, I hired a computer security personnel to investigate the case on the ground.

Our major problem is the data breach that took place, where someone accessed our health system and used the data for malicious agendas. According to the research, the leading cause of the leak is the employees since they are weakest links in healthcare. Data breach in a healthcare facility could lead to severe and dangerous repercussions on the organization. Ensuring the privacy of the patient’s data and complying with regulations such as HIPPA, PSQIA and other is not only mandatory but also could cost the health organization hefty fines and fees for compromising the confidentiality of the patient’s information. This could also harm the reputation of the organization, having the reputation of breaching the information of the patients is not good as the confidentiality of the patient should be essential when attending to patients in any facility. When patients visit health centres, they need the assurance of privacy for them to be open about their problems. Having this reputation, no one would want to visit the facility which does not care about the confidentiality of their information.

As the CEO of the organization it’s my responsibility to determine the cause of the data breach and the ways which I can use to fix the situation at hand to protect the organization from further damage. Hiring a computer security consultant helped me determine the various causal of the breach in the management of the information system. It’s crucial that in this crisis, we identify the strengths and weakness of our organizations to know what areas we need to work on. One of the significant flaws we have the most employees have access to a lot of information, even the vital information of the patients. As we understand the more access, the more the data is prone to be breached.

To fix this situation, I will recommend the following changes within the facility. First, I would require that employees are regularly trained on data security; this will help mend the weakest link to information in the healthcare (Institute of Medicine, 2000). Still, on the staff, I will recommend that the access number to be limited especially access to vital information with this it will be easier to track the information sharing. On the issue regarding the passwords, it should be emphasized to the employees for them to create strong passwords and regularly change them to prevent someone else from accessing the information. Finally, policies should be designed to guide the organization towards information access, authorization and sharing. To evaluate the efficiency of the management of the information system, we will be regularly conducting tests on the system to ensure its working ideally. Also, I will ensure that a follow up on the employees is done to ensure that they are sharing information according to the set policies.

Institute of Medicine. (2000). Protecting Data Privacy in Health Services Research. Washington: National Academy of Sciences.

Robichau, B. P. (2014). Healthcare Information Privacy and Security: Regulatory Compliance and Data Security. New York: Apress.

Surján, G., Engelbrecht, R., & McNair, P. (2002). Health Data in the Information Society: Proceedings of MIE2002. Amsterdam: IOS Press.

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