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How To Implement Your Business Plan Objectives

Breaking down your business goals into actionable steps is key for success

What Is a Business Plan Objective?

Be specific and define clear objectives, break down objectives into tasks.

• Assign Responsibilities/Allocate Resources

Be Mindful of Risks and Create Contingencies

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A business plan is an important tool to help business owners map their path to success. In addition, business plans may be used when applying for loans or seeking outside investment. But a business plan isn’t worth it if you leave it gathering dust. To make a business plan effective, you have to implement your business plan objectives.

Whether you’re a new business owner or a veteran returning for a refresher, here’s a closer look at common strategies to implement on your business plan objectives.

Key Takeaways

• A business plan objective is a specific goal for your business.
• Making achievable and specific tasks is helpful for successful implementations.
• Track your results and stay prepared to update your business plan if necessary.

A business plan objective is a specific goal you hope to reach with your business. This may be a number of customers, revenue, or profit goal, among others. There are no right or wrong business objectives, in theory, but it’s important to take the time to pick the best goals for your unique business if you’re going through the work to create business plan objectives.

The SMART framework is a popular way to frame goals, and it can be helpful for creating objectives, too. To qualify, an objective must meet these criteria:

• Specific : A general goal like “add more customers” could leave you floundering. Pick a specific number of customers. Every objective should have a clear finish line.
• Measurable : Identify objectives you can measure. For example, you can’t necessarily measure something like “customer loyalty,” but you can measure repeat customers, sales and revenue per customer, and other data points related to loyalty.
• Attainable : You might dream of turning your startup into a $1-million-per-year business. However, that may not be attainable in your first few years. What’s attainable varies widely by the business but in general, you’ll want to find the middle ground between unrealistic and underachieving.
• Relevant : Perhaps part of your business growth strategy involves social media. While it may be fun to see your accounts grow, that may not necessarily be relevant to your revenue and profits. Keep goals focused on what’s most important to achieve, which may not include vanity numbers that are more about ego than results.
• Time-bound : Each objective should have a deadline. If you give yourself unlimited time to get something done, you may never get around to it. With a set due date, you’re giving yourself a little pressure and motivation to hit that goal as planned.

SMART goals are just one method of choosing business plan objectives. You can work to create any objectives you’d like that make the most sense for what you’re trying to achieve.

Even if you don’t follow the SMART goals framework, it’s still wise to be specific and clear when choosing your goals and objectives. Vague and loosely defined goals often set business owners up for failure. Specific and clear business objectives give you and your team, if you have one, a common mission to work toward.

Breaking each objective into smaller tasks can prevent teams from getting overwhelmed and even help you get a clearer picture of what you need to do to prevail. Smaller goals also help you see faster and more frequent successes, which is a good way to stay motivated. An added benefit is an opportunity to foresee any needed resources or roadblocks, such as a need for an outside consultant or a government-issued permit.

Assign Responsibilities and Allocate Resources

Entrepreneurs with “superhero syndrome” think they can do everything themselves and often get burned out in pursuing business goals. Rather than do it all yourself, even if you have the capability, it’s often wise to delegate to others . Employees, freelancers, contractors, and business partners are part of the team. When you can count on others and best utilize their time and skills, you take a wise step to reach your objectives.

Create Milestones and Monitor Progress

Just as it’s a good idea to set smaller goals along the way, it’s also wise to create key milestone moments and monitor progress. You may learn along the way that a certain process can be improved. When a process works well, try to capture and double down on that success. When you stumble or discover inefficiencies, you could have an opportunity.

Monitoring progress helps you know what’s working and what isn’t, so you can adjust goals or methods if necessary.

Not all things go according to plan. If you miss the mark, you could join one of the millions of failed business owners. Stay mindful of risks and if it may be time to pull the plug rather than sink in more money.

Also, you may find successes outside of what you expected. Even the biggest companies pivot to a related product or service when their first idea fizzles. Remember that there’s a lot you can’t control in the business world, so not all business failures should be considered personal failures. Instead, look at them as learning opportunities to draw on in the future.

The Bottom Line

A business plan without clear objectives is at risk of being ineffective. Identify what your objectives are, break them down into small steps, delegate responsibilities, and be comfortable with pivoting when needed and dealing with risk. Taking the proper steps to create realistic objectives isn’t a guarantee that you’ll meet your goals, but it provides the framework to set you up for success.

Frequently Asked Questions (FAQs)

What goes in the objectives section of a business plan.

There is no set template you must follow for a business plan. Business plans can range from a one-page summary to a lengthy, detailed document. If a business plan includes an objectives section, it should include clear and specific goals that help define success for the business.

What is the difference between a goal and an objective in a business plan?

The terms “goal'' and “objective” can be used interchangeably in a business plan. Some businesses may consider objectives as smaller tasks that help reach goals. Regardless of the terminology, goals and objectives are both good for your business’s long-term success.

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Substance Abuse and Mental Health Services Administration. “ Setting Goals and Developing Specific, Measurable, Achievable, Relevant, and Time-Bound Objectives ,” Pages 1-2.

Chris Drucker. “ Virtual Freedom Companion Workbook ,” Page 3.

Chamber of Commerce. “ 10 Hugely Successful Companies That Reinvented Their Business .”

Small Business Administration. “ Write Your Business Plan .”

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6 Tips for Transitioning from Strategy Formulation to Implementation

• 17 Nov 2022

Strategy formulation is key to a successful business, but it's only effective when implemented correctly. Some professionals are experienced in developing comprehensive business plans, while others are well-versed in execution —more commonly known as "thinkers" versus "doers."

A balanced combination of both is an invaluable asset to any business. If you're struggling to bring your business strategy across the finish line, here are tips for transitioning from strategy formulation to implementation and a deeper understanding of why it's essential to your company's long-term success.

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Formulating a Successful Strategy

Developing an effective strategy requires in-depth knowledge, critical thinking, and careful planning. While several frameworks can help set the foundation, Harvard Business School Online's Business Strategy course uses the value stick.

The value stick is a visual representation of value-based strategy and can help you formulate a business model that factors in pricing, product positioning, and vendor management. Value-based strategy relies on customers' perceived value of the products or services being sold and determines the organization's prices, costs, and supplier strategy.

Some key terms for formulating a value-based strategy include:

• Willingness to pay (WTP): The price customers are willing to pay for a product or service. The margin between a customer's WTP and the actual price is deemed "customer delight," or customers' perceived received value.
• Price: The price the product is sold for. The margin between the price and cost is the firm margin, or the money the business makes.
• Cost: The cost of manufacturing the product.
• Willingness to sell (WTS): The lowest price a supplier is willing to accept for its services. The margin between WTS and cost is called "supplier surplus" or "supplier delight"—the value suppliers believe they're receiving.

This is just one framework for formulating a successful strategy. You can use similar tools, but the best option will always depend on your company's strategic planning needs . To ensure you're on the right path to an effective business strategy, here are six tips for formulating and implementing successfully.

6 Tips For Transitioning from Formulation to Implementation

After formulating a well-developed business strategy, it's time to execute, which is easier said than done. Strategy execution often poses several challenges that can be hard to overcome.

According to the HBS Online course Business Strategy , there are three characteristics of strategy implementation that make the process difficult for many companies:

• Boring: Strategy tends to be exciting; implementation, by comparison, can be rather mundane
• Time-consuming: The best strategies typically require years to implement effectively
• Detail-oriented: Good strategy implementation requires an attention to detail many managers don't have

To prevent these obstacles and ensure a smooth transition from formulation to successful implementation, here's an overview of what you can do to set your business strategy up for success .

1. Set Clear Goals

A simple and effective way to transition from formulation to execution is to set clear strategic goals . Strategic goals are measurable, actionable objectives that align with an organization's purpose and long-term vision. These goals ensure that individuals implementing the strategy have clear guidelines on how to define successful execution.

“When we set goals, we like to imagine a bright future with our business succeeding,” says HBS Professor Robert Simons in Strategy Execution . “But to identify your critical performance variables, you need to engage in an uncomfortable exercise and consider what can cause your strategy to fail.”

Planning in advance and identifying possible weaknesses in your strategy can help you achieve these business goals and objectives without additional roadblocks.

2. Create a Value Map

A value map is a visual tool that helps organizations determine the needs, pain points, or desires its products or services can solve or fulfill for potential customers. It's a tool that illustrates a business's potential value drivers, the factors that influence customers' willingness to pay for a product or service. Identifying and mapping value drivers can be used to formulate an organization's value proposition and key differentiators.

According to HBS Online's Business Strategy course, there are five steps to creating an effective value map:

• Identify value drivers: Determine 10 purchasing criteria customers use when choosing between your product and competing products.
• Rank value drivers: Rank those 10 criteria from most to least important.
• Rate your company's performance: For each value driver, rate how your company is performing from a score of one (poor) to five (excellent).
• Rate your competitors' performance: Repeat this process for two or three of your main competitors.
• Review your value map: Ask yourself if your findings accurately reflect the market's competitive situation, your company's strengths and weaknesses, and if there are actionable next steps to mend any competitive gaps.

By creating a value map, you can review your business's performance and discover new opportunities to improve your position in the market. A value map can also rank how well your company is attracting and maintaining talent compared to competitors.

3. Strengthen Important Value Drivers

Once you've identified your key value drivers, the next step of execution is to strengthen them. Yet, it's important to focus on strengthening the most important ones rather than all of them.

"If you strive to be exceptional everywhere and spread resources evenly across all your value drivers, you end up being mediocre throughout," says Harvard Business School Professor Felix Oberholzer-Gee, who teaches Business Strategy .

Once you've identified the most important value drivers, strengthening them requires generating creative ideas . Since enhancing value drivers can be a relatively vague task, creativity provides ideas and direction. Don't be afraid to think outside the box, take risks, or even fail. Through experimentation and testing, new ideas can strengthen your value drivers and propel your business forward.

4. Create a Plan For Evolving Your Value Proposition

A value proposition is a short statement explaining the value your company provides and how your product or services differ from competitors. As the business landscape and market shift, so must your value proposition.

Competitors often become imitators or substitutes, which can cannibalize your revenue. To stay on top, your strategy—including your value drivers and value proposition—will have to evolve continually.

5. Delegate Work Effectively

Successful strategy implementation can be an overwhelming, multi-step process. It's important for managers to delegate effectively . By assigning tasks to other team members, leadership can spend more time focusing on bigger picture elements and:

• Engage other team members
• Share core business values
• Encourage strategy buy-in
• Win together and boost team morale

6. Continue to Review Performance

While these tools can be helpful for any strategy implementation, they don’t guarantee success without constant review and oversight. A successful strategic plan that drives value for a business and its customers requires continuous performance reviews and improvements.

One factor of strategy implementation to review is your employees. According to Strategy Execution , it can be beneficial in some cases to use ranking systems when reviewing employee performance to ensure your strategic initiatives receive the support needed to succeed long term.

“Ranking systems have really good features that managers can use to stimulate performance,” says HBS Professor Susanna Gallani in Strategy Execution . For example, employees who are highly motivated by personal achievement often thrive as a result of ranking systems.

It’s also important to continuously review your strategy, even after implementation. To ensure you get the most out of this review process, consider setting up a standardized operating procedure (SOP) for a designated task owner to run regularly to analyze and determine if an update is necessary. This can help you avoid common pitfalls of business strategy failures.

Why Business Strategy Formulation and Execution Are Important

Business strategy is an essential component of long-term growth and success. It offers value to customers, encouragement to key stakeholders, purpose for your company initiatives, and direction to your team. Yet, formulation only gets you so far.

Don't lose momentum during the implementation phase—ensure all your hard work pays off. With the right framework, you can create value for your customers and implement a frictionless strategy to achieve outstanding financial results.

Are you interested in learning about strategy implementation? Explore Business Strategy and Strategy Execution , two of our online strategy courses , to develop your strategic planning and implementation skills. To determine which strategy course is right for you, download our free flowchart .

This post was updated on November 3, 2023. It was originally published on November 17, 2022.

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Implementing Your Business Plan: A Marathon AND a Sprint

As a runner, I know the feeling of lacing up my shoes, stepping out the door, and hitting the pavement. It's not always easy. Some days, I'm full of energy and ready to take on the world. Other days, it's a struggle just to get out the door. But no matter how I feel, I know that consistency is key. I can't just run on the days I feel like it; I have to stick with it, day in and day out.

Implementing a business plan is a lot like my running routine. Like training and preparing for race day, you've done the hard work of business planning, secured the funding, and now you're ready to put that plan into action. (If you're still in the process of finding potential investors, check out our post on how to build an investor funnel .)

Just as I have to pace myself during my runs, manage my energy reserves, and adjust my strategy based on the weather or how I'm feeling that day, a startup must also manage its resources, and adapt its strategy based on real-world conditions.

In the next sections, we'll delve into the challenges of implementing a business plan and provide actionable steps to help you navigate the race. So, lace up your metaphorical shoes and let's get started.

The Challenge of Implementation

Implementing a business plan is a unique challenge. It's not just about taking an idea and turning it into a business. It's about taking a document—a business plan, often aimed at securing funding—and applying it into a living, breathing organization that evolves and grows over time.

A business plan isn't a set of turn-by-turn directions. It won't tell you exactly what to do every day. Instead, it's a roadmap, showing you the general path towards your destination. But the journey along that path? That's up to you.

This is where strategic planning comes into play. When you were creating your business plan, you weren't just thinking about securing funding. You were also thinking about how you would implement that plan. You were considering your resources, your timeline, your team. You were thinking about the market conditions, the potential challenges, the opportunities for growth.

But even with all that planning, the implementation phase can still feel daunting. It's like standing at the starting line of a marathon. You've trained, you've prepared, but now you have to actually run the race. And just like a marathon, implementing a business plan requires endurance, strategy, and the ability to adapt when conditions change.

Knowing When It's Time To Sprint

So, how do you run this marathon? How do you take this comprehensive, detailed business plan and put it into action? The key is to break it down into manageable chunks.

Think about it in terms of my running routine. If I focused on the entire distance I had to run each time I laced up my shoes, I'd likely feel overwhelmed. But instead, I focus on one mile at a time, one step at a time. This approach makes the task feel less daunting and more achievable.

The same concept applies to implementing your business plan. Instead of trying to tackle everything at once, break it down into smaller, more manageable tasks.

But here's the twist: Implementing a business plan is not just a marathon—it's also a sprint. It's a series of focused, intense efforts to achieve specific goals in a short amount of time. This is where the sprint methodology from Jake Knapp's book Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days comes into play.

In a sprint, you set an aggressive, focused goal for a short period. During this time, you concentrate your efforts on achieving this goal, minimizing distractions and other tasks.

But a sprint isn't about brainstorming or planning—it's about doing. It's about making to-do lists, categorizing everything that needs to be done before you open the doors, and checking those boxes off. It's about taking concrete, tangible steps towards your goal.

Here are some key elements of a sprint:

• Block off your schedule : All of your energy needs to be on your sprint goal (in our case, launching your business). This means minimizing distractions and other tasks as much as possible.
• Get things on paper : Write down your tasks, objectives, and progress. Use whiteboards, sticky notes, or whatever tools work best for you.
• Make decisions and execute : Don't get stuck in endless debates. It's time to act.
• Test as you go with target customers : Get feedback early and often. This will help you make adjustments as needed.
• Reframe problems as opportunities : Challenges will arise. Instead of seeing them as roadblocks, view them as opportunities to learn and grow.
• Accept that you can't know everything : You'll learn as you go. Be open to new insights and be ready to adjust accordingly.

In the book, it's a 5-day sprint with a strict project team and timeline. But for my marketing plan, I've been doing a 30-day sprint, blocking off time each day to focus on my project implementation plan. The key is to maintain momentum and make significant progress in a short amount of time.

Action Steps for Business Plan Implementation

Step 1: hire the right people.

The first step in implementing your business plan is building your team. Your business plan should have already outlined the key roles and skills needed for your startup. Now, it's time to bring that team to life.

Start by reviewing the roles that your business plan identified as critical to your operations. For each of these roles, you'll need to create a detailed job description. If you need help with this, there are many resources available online, such as this guide from Indeed .

Next, start the recruitment process. This could involve posting job ads, reaching out to your network, or working with a recruitment agency. Keep in mind that hiring is not just about finding someone who can do the job—it's about finding someone who fits your company culture and contributes to the achievement of your organizational goals and objectives.

The right team will not only bring the necessary skills and experience to your business but also serve as a valuable resource for your project team, bringing fresh ideas, perspectives, and energy to the table.

Once you've hired your team, it's time to delegate. You've hired these individuals because they have the skills and expertise that your business needs. Trust them to take on some of the implementation tasks. This will not only lighten your load but also empower your team and give them a sense of ownership and investment in the success of the business.

Step 2: Develop Your Marketing Plan

Your business plan should have provided a high-level overview of your marketing strategy, including your target audience, key messaging, and marketing channels. Now, it's time to take that strategy and turn it into a detailed, actionable marketing plan.

Start by reviewing the marketing information in your business plan. This should include your customer personas, marketing channels, and any promotions or campaigns you plan to run. Use this information as the foundation for your marketing plan.

In the early stages of your business, it's crucial to prioritize the marketing efforts that are most likely to generate revenue. This might mean focusing on the channels where your target customers are most active, or the tactics that have the shortest sales cycles. Generating revenue as quickly as possible will not only help fund your ongoing operations but also provide valuable feedback on your marketing strategy.

For more detailed advice on implementing your marketing plan, especially in the early stages of your business, check out our post on early stage marketing . Additionally, HubSpot's Marketing Plan Template Generator can be a useful tool for outlining your marketing strategy and identifying top initiatives.

Step 3: Get Compliant

Ensuring legal and regulatory compliance is key to your successful implementation process. Start by reviewing the legal and regulatory requirements outlined in your business plan. This could include business licenses and permits, insurance requirements, employment laws, privacy regulations, etc.

Next, take steps to meet these requirements. This might involve filing paperwork, purchasing insurance, developing privacy policies, or consulting a lawyer or compliance expert to help navigate the complexities.

Non-compliance can result in fines, penalties, and damage to your business's reputation. It's worth investing the time and resources to ensure you're fully compliant from the start. The U.S. Small Business Administration (SBA) provides a comprehensive guide on how to apply for licenses and permits , covering both federal and state requirements.

Step 4: Establish Efficient Systems and Processes

As you start to implement your business plan, it's vital to establish clear systems and processes. These will serve as the backbone of your operations, helping your business run smoothly and efficiently.

Start by dividing your business into key areas, or "frames". These frames align with sections of a standard business plan and include Executive, Legal, Products & Services, Business Intelligence, Sales & Marketing, Management & HR, and Finance. For each of these frames, outline the main tasks and processes involved, and assign a member of the team to oversee its progress.

Incorporating the right tools is an integral part of establishing your systems and processes. For example, a good Customer Relationship Management (CRM) system like HubSpot can help you manage your customer interactions more effectively. Similarly, a project management system like Basecamp can be a great way to organize tasks and keep your projects on track. 

One important document to establish early on is an employee handbook. This should outline your company's policies, procedures, and expectations. It's a key tool for onboarding new hires and ensuring everyone is on the same page. The Employee Handbook Guide from Indeed, which includes a free downloadable template, is a good starting point. 

Remember, your systems and processes should be designed to support your strategic objectives and make your life as a business owner easier, not more complicated. They should be flexible and adaptable, able to evolve as your business grows and changes.

Setting and Measuring Performance Goals

The objectives outlined in your business plan are your big-picture goals, such as revenue targets or customer acquisition numbers. The challenge now is to translate these into actionable tasks that you and your team can work on daily.

This is where SMART goals come into play. SMART is an acronym that stands for:

• Specific : Your goals should be clear and specific, rather than vague and general. Instead of saying "increase revenue," specify a target revenue figure you aim to reach.
• Measurable : You should be able to track your progress towards your objective. This means setting goals that are quantifiable.
• Attainable : While it's good to be ambitious, your goals should also be realistic. Set targets that are high, but within reach given your resources and constraints.
• Relevant : Your goals should align with your overall business plan and contribute to its success.
• Time-bound : Your goals should have a clear timeline. Setting a deadline creates a sense of urgency and gives you a timeframe for measuring progress.

Once you've set your SMART goals, the next step is to break them down into smaller tasks. For instance, if your goal is to acquire a certain number of new customers by the end of the quarter, you might break this down to: "reach out to 50 potential leads per week," "write and publish a weekly blog post," and "launch a customer referral program by the end of the month."

Peak Performance: The Payoff of Proper Training

In a marathon, your performance is a direct reflection of the training effort you've put in. Similarly, the success of your business is a mirror image of the strategic planning process and the work invested in your business plan. It's important to remember that a good business plan goes beyond securing funding—it's about preparing to execute your business model. A business plan without a clear path to implementation is akin to a training plan that leaves you unprepared for race day.

I'll leave you with this last thought: In his book 'Sprint', Jack Knapp advises us to “Start at the End”. This means that your strategic planning should be done with a clear vision of its execution. Picture what success looks like for your business, then work backwards to identify the steps needed to get there.

And with that, you're off to the races!

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Implementation plan template

Taking your business goals from “not started” to “accomplished” can feel overwhelming. Luckily, an implementation plan template can break down your goal into manageable, achievable steps. Learn how to create one.

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Let’s say you want to renovate your bathroom. How would you go about it? You probably wouldn’t jump right in without a plan in place—that’s a recipe for flooded floors and an expensive repair. Instead, you’d likely think through all the actions you need to take to turn your old bathroom into an updated one before getting started.

Business goals are a lot like that. To achieve them, you need a detailed understanding of the steps that will take you from start to finish. Depending on your goal, planning out all the steps can feel like a big task. That’s where implementation plan templates come in.

What is an implementation plan?

You should create your project implementation plan during the planning phase , before kicking off your initiative (aka the project or plan of action designed to achieve your specific goal). To learn more about how to build out an implementation plan, read our article on creating an implementation plan .

What is an implementation plan template?

An implementation plan template is a reusable resource you can use as a starting point to identify what steps you need to take to accomplish your goals. Digital implementation plan templates help you view and track every step you need to take to achieve your goal—and because they’re reusable, you can use them to map out a process for accomplishing similar goals down the line. And that means less work about work —always a win in our book.

How to use an implementation plan template

Once you’ve created your baseline implementation plan template, using it is easy. You can simply duplicate the template at the start of every initiative and then fill out the information needed to achieve that specific goal.

To get you started, let’s take a look at what to include in your basic implementation plan template.

What to include in an implementation plan template

Your baseline implementation plan template will serve as a roadmap for all your similar goals going forward. That reusability is key—so think about how to build out your baseline template in a way that will easily duplicate across initiatives. Typically, this means including repeatable steps or phases in your baseline template that can scale across initiatives. 

The easiest way to do this is by separating the template into phases (such as research, planning, and execution). Once you’ve identified the project phases, you can add in more detail that you’ll use to track progress across your specific goals. 

Here’s some basic information you can include in your implementation plan template:

The owner for each task or action item

The action’s start date and deadline

The duration of the action

Action status

Action priority

Action progress 

Then, once you’ve kicked off a specific initiative, you can duplicate the template and add in goal-specific information. Plus, you can add dependencies to any tasks that depend on each other for completion and set milestones to mark specific points along the goal’s timeline (such as when you complete a goal phase). With an implementation plan template, you’ll achieve your goals in no time. 

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Custom fields . Custom fields are the best way to tag, sort, and filter work. Create unique custom fields for any information you need to track—from priority and status to email or phone number. Use custom fields to sort and schedule your to-dos so you know what to work on first. Plus, share custom fields across tasks and projects to ensure consistency across your organization. 

Timeline View . Timeline View is a Gantt-style project view that displays all of your tasks in a horizontal bar chart. Not only can you see each task’s start and end date, but you can also see dependencies between tasks. With Timeline View, you can easily track how the pieces of your plan fit together. Plus, when you can see all of your work in one place, it’s easy to identify and address dependency conflicts before they start, so you can hit all of your goals on schedule. 

Milestones . Milestones represent important project checkpoints. By setting milestones throughout your project, you can let your team members and project stakeholders know how you’re pacing towards your goal. Use milestones as a chance to celebrate the little wins on the path towards the big project goal. 

Dependencies . Mark a task as waiting on another task with task dependencies. Know when your work is blocking someone else’s work, so you can prioritize accordingly. Teams with collaborative workflows can easily see what tasks they’re waiting on from others, and know when to get started on their portion of work. When the first task is completed, the assignee will be notified that they can get started on their dependent task. Or, if the task your work is dependent on is rescheduled, Asana will notify you—letting you know if you need to adjust your dependent due date as well. 

Dropbox . Attach files directly to tasks in Asana with the Dropbox file chooser, which is built into the Asana task pane.

Google Workplace . Attach files directly to tasks in Asana with the Google Workplace file chooser, which is built into the Asana task pane. Easily attach any My Drive file with just a few clicks.

Zoom . Asana and Zoom are partnering up to help teams have more purposeful and focused meetings. The Zoom + Asana integration makes it easy to prepare for meetings, hold actionable conversations, and access information once the call is over. Meetings begin in Asana, where shared meeting agendas provide visibility and context about what will be discussed. During the meeting, team members can quickly create tasks within Zoom, so details and action items don’t get lost. And once the meeting is over, the Zoom + Asana integration pulls meeting transcripts and recordings into Asana, so all collaborators and stakeholders can review the meeting as needed.

Miro . Connect Miro and Asana to streamline workflows and see the full picture of every project, all in one place. Embed Miro boards into Asana project briefs, allowing team members to interact, view, comment, or edit directly from within Asana. Or, attach an existing or new Miro board to any Asana task, automatically inviting task collaborators to view, comment, or edit the board. 

Benefits of a digital implementation plan template 

Static implementation plan templates—like those created in Excel—are a helpful way to see your timeline and tasks at a high level, but they lack the functionality needed to really hit your goals. In contrast, digital implementation plan templates created in a project management tool let you track and manage everything—from communication to goal progress and any potential roadblocks—all in one place. 

Here are a few other benefits of using a digital implementation plan template: 

Increase goal success by breaking down your high-level goal into actionable, achievable steps at the start of the initiative. 

Track goal progress in different views, including Kanban boards and Gantt charts .

Easily monitor and manage every phase of your project.

See which team members are responsible for what and buy when. 

Quickly view any upcoming or overdue milestones, so you can adjust timelines and work accordingly. 

Monitor the progress and status of each action item or deliverable .

Easily collaborate and communicate with your project team as well as internal and external stakeholders. 

Why should you use an implementation plan template? .css-i4fobf{-webkit-transition:-webkit-transform 200ms ease-in-out;transition:transform 200ms ease-in-out;-webkit-transform:rotateZ(0);-moz-transform:rotateZ(0);-ms-transform:rotateZ(0);transform:rotateZ(0);}

An implementation plan template can help you achieve your business goals by outlining every step you need to take to accomplish a given initiative. When created in a project management tool , a digital template also serves as a reusable baseline for similar initiatives, saving you time and helping you create a streamlined process for achieving goals. 

What should you include in your implementation plan template?

Since your template will serve as a guide for future goals, the baseline template should include any information you’ll want to duplicate and include for similar undertakings. This will likely include information such as goal phases; the status, duration, and priority of action items; and the progress and stage for each action item.

When should you create an implementation plan for your goal?

You should create an implementation plan at the beginning of your goal process, when you’re still defining your business goals, conducting your risk assessment , and assigning responsibilities. To learn more about how to create an implementation plan for a specific goal, check out our article on building an implementation plan from scratch.

What’s the difference between an implementation plan and a strategic plan?

Strategic plans and implementation plans go hand-in-hand. A strategic plan outlines at a high level what strategies you’re going to take to achieve a business goal. An implementation plan, on the other hand, is a step-by-step action plan that includes the exact actions you’ll take to accomplish the goal. Think of it this way: A strategic plan includes what you’re going to do and why (typically outlined by your company’s vision and mission statements). An implementation plan outlines how you’re going to accomplish those goals, as well as when you’re planning to move forward with the necessary steps and who will help you achieve them. 

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The Ultimate Guide to Implementation Plans

May 4, 2022 - 10 min read

Implementation plans provide step-by-step instructions for everything from digital marketing campaigns to ending hunger in rural communities . They’re used to transform abstract concepts within strategy plans into real-world action. The only downside is that implementation plans can be challenging to pull off. Some industries see as much as a 75% failure rate in plan execution. 

The good news is you can succeed where others have failed by creating a successful implementation plan with the tips and strategies outlined in this guide. 

Keep reading to discover must-have components for implementation plans, a thorough step-by-step planning method, and advice on how to avoid common pitfalls. 

What is an implementation plan?

A project implementation plan (also called a strategic plan) is a combination of strategy, process, and action. It outlines the steps a team will use to achieve a shared objective. An implementation plan covers all aspects of a project , including the budget, timeline, and personnel.

The perfect project plan includes: 

• Objectives, requirements
• Scope assessment
• An outline of deliverables
• Task due dates
• Risk assessment
• Stakeholder, team, and process management plans
• Team member roles and responsibilities
• Resource management
• Communication tools

Roadmap planning breaks down big-picture goals into measurable project phases, tasks, and subtasks. Each category is clearly defined with its own deadlines and resource allocations. Tasks and subtasks are assigned to team members who will complete and approve each one. 

In other words, if the goal is the "what," the implementation plan is the "how."  

An implementation plan is often presented as a written document or planned in a project management solution . The latter is a better fit for this particular roadmap because, as you can probably tell, implementation plans are complex and comprehensive. Implementation plans should all contain solutions for:

• Tasks and subtasks
• Timelines 
• Collaborators
• Any additional resources

It’s also important to note that having a flexible implementation plan is key for dealing with changes that come up once the project is live. 

What are the benefits of implementation planning?

The benefits of implementation planning range from organizational to relationship-building to increased profitability. A solid implementation plan: 

• Creates an actionable roadmap from project inception to completion
• Makes communication simple and crystal clear
• Improves employee retention in the long-term
• Organizes all resources in one manageable place
• Helps businesses be proactive instead of reactive
• Offers transparency to clients and collaborators
• Builds trust among stakeholders
• Holds everyone accountable
• Outlines a daily and weekly workflow the whole team can follow
• Improves the likelihood of buy-in
• Makes collaboration more fluid and synergistic
• Helps businesses commit to long-term goals
• Gets everyone’s thoughts out of their heads and into one accessible place

When do you begin implementation planning?

Because it’s so involved, it’s important that you don’t begin implementation planning too early or too late. 

Why? The process of creating an implementation plan is time-consuming. Most of the tasks involved require you to wait on communication or approvals from multiple stakeholders. The process also requires lots of research, goal-setting, gathering or defining resources, and getting team availability together. 

Avoid planning too early by waiting until the project is officially greenlit. The definition of greenlit means something different to every agency. However, most would agree that a signed contract and successful deposit payment are good markers. 

After those client onboarding tasks are complete, you can begin implementation planning. Remember, the project can’t begin without these plans, so have a system in place to kick off and support implementation planning ahead of time. 

What is an implementation timeline? 

An implementation timeline is a visual representation of all project-related due dates. That includes:

• The final project due date
• Dates your team needs to complete each phase by 
• Due dates for individual tasks and subtasks 

These dates aren’t set in stone yet. However, accurately forecasting effort and mini-milestones now will make the implementation phase that much easier. 

Implementation timelines are often represented by visual Gantt charts . A Gantt chart uses bars to track the progress of each phase, task, and subtask all at once. Wrike users can add task dependencies, which trigger automatic chart updates and notifications to team members in charge of the next steps. 

Gantt charts also help project managers identify possible roadblocks. With every single step laid out, it’s easy to see where resources are stretched too thin and whether or not milestones are realistic. 

How do you make an implementation plan?

Follow these steps to create a successful implementation plan: 

• Choose an implementation planning tool Project management solutions like Wrike can help teams share information, start and complete approvals, and set up timelines with ease. 
• Holidays or upcoming PTO
• Delivery time for goods and materials
• Additional training or onboarding of outside team members
• Review the strategic plan Ask yourself, where do the implementation plan and strategic plan align so far? Where does it conflict? When in doubt, always edit your implementation plan to support your strategic plan. 
• What the project is
• Why it’s important
• Who is involved 
• What is each person’s role in the project 
• What all parties hope to achieve
• The obstacles you foresee and how your team will overcome them
• Which ROIs you’ll use to measure success
• Is available for the project as a whole 
• Should be allocated to each key phase
• Will be monitored, and who will oversee it
• Will be broken down into trackable categories
• Collect related materials Gather the documents you need to plan and execute the project all in one place. Include data from past projects that may help you accurately forecast this one. 
• Define how progress will be measured and monitored Choose KPIs that align with your project goals, then chart progress within your project management solution. Come up with a plan for who is in charge and how often they’ll check in. 
• Outline management buy-in criteria Get crystal clear on what managers are looking for, what information they need to approve or reject, and any other information that will decrease resistance. 
• Do a stakeholder analysis Create a chart that defines each stakeholder’s level of impact, influence, and attitude. Explain the evaluations further and create an action plan for each person or group. 
• Clarify day-to-day operations Include a work plan that goes over which processes will be used, which will be changed, and how future changes will be dealt with down the road. Choose who is responsible for approving, managing, and finalizing adjustments as they come up. 
• Everyone’s preferred mode of communication
• What type of updates are expected when 
• And how information will be shared  Also, designate communication channels and leaders who will oversee them.  Don’t forget to loop in both your implementation leader and strategy director. Stakeholders do not need to sign off on this section. However, you may choose to share it with them so they can see how you plan to keep everyone on track. 
• Identify key project phases, tasks, and subtasks Break the project goal down into actionable steps. Give each phase a name, deadline, and set of related tasks. Use project status updates in Wrike to communicate task and subtask due date expectations with everyone involved. Updates are formatted as dropdown menu options which make it easy for individuals to quickly update the entire team when they’ve moved on to the next step.  After, assign team members to complete and approve each task. Set up task dependencies within Wrike, so status notifications are automatically sent to those who were waiting to move on to the next step. 
• Go over security needs If your project deals with sensitive data, outline what you’ll need to keep the entire project and team compliant throughout. List all digital and physical information sources that require privacy (think sensitive company financial data, home addresses, credit or bank account information, etc.). 
• Provide a glossary Include industry terms that clients, stakeholders, and teams will need to know throughout the course of the project. Add project-related abbreviations, slang, or resource nicknames you expect will come up in communications. 

What are the components of an implementation plan?

There are 13 components every implementation plan needs to have:

• Selected tools
• Preliminary research
• Strategic plan alignment
• Project summary
• Resource and materials list
• Goal monitoring and measurement
• Buy-in criteria
• Stakeholder management
• Operations plan
• Management plan
• Key phases and tasks
• Glossary of terms

A simple implementation plan template

Your own project implementation plan will have lots of information included, but a simple table including the steps needed to launch the project is always a good place to start.

In this example, a small business is preparing to launch an online store to sell its products. Let's take a look at how this looks on a simple table. 

What are implementation planning best practices?

• Always be as specific as possible 
• Don’t shy away from consulting experts and conducting additional research as needed 
• Pull data from similar past projects (successful and unsuccessful), then apply what you learned 
• Remember that 100% alignment between all stakeholders and personnel across the board is unrealistic 
• Use a project management solution to quickly update plans when changes come up 
• Centralize communication to save time and keep everyone on the same page 

What information do you put in an implementation schedule?

Include an outline of the project timeline, goals, and tasks to keep teams on the same page. Combine that with key updates on:

• The progress of major phases
• Adjustments made to budgets, timelines, or personnel
• Upcoming challenges and planned solutions

Implementation schedules are also meant for stakeholders, so the information you put in one needs to be tailored toward their needs. Identify each stakeholder’s level of involvement and what information they want to receive. 

What is the implementation process?

The implementation process is the step-by-step plan a team follows to achieve a shared objective. Each step is concrete and actionable. These instructions should be easily understood by anyone who reads them. 

What is a good implementation plan example? 

One good implementation plan example comes from Outdoor Equipment Manufacturer MTD . The brand uses Wrike to optimize its complex product development process. 

Their projects involve having multiple active tasks open across a variety of teams at the same time. As a result, their implementation plan relies on custom workflows, visual progress updates, and a bird’s eye view of what’s going on across the entire organization. 

Who creates implementation plans?

Project managers create implementation plans. They may choose to collaborate with team leads, subject experts, suppliers, and stakeholders to add important details. However, project managers are responsible for drafting, revising, and monitoring implementation plans the whole way through. 

What are the challenges of an implementation plan?

• Foggy vision Implementation plans are only as good as the strategy they’re based on. Connect back to your original goals and strategy plan frequently when drafting the implementation process. 
• Bad communication Instant messenger notes and email updates tend to get lost over the course of a project. Centralize all communication in your project management platform. In Wrike, use @ mentions to loop in stakeholders and collaborators. 
• Lack of training Hire outside specialists or plan time for proper employee training on new projects, especially if those skill sets come with a learning curve. 

How to use Wrike as implementation planning software

Create a foolproof project plan using Wrike’s visual Gantt charts, detailed task options, and robust templates . Each of these features helps project managers easily make and monitor progress. Use our two-week free trial to save time with customizable implementation plan templates you can use over and over again.

Maria Waida

Maria is a freelance content writer who specializes in blogging and other marketing materials for enterprise software businesses.

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Defining Strategy, Implementation, and Execution

The three are different, though their boundaries are hard to draw.

It is striking how much confusion there is between strategy, implementation, and execution . Is “strategy” a matter of making choices about where we want to go, where we play and how we win, of setting goals and actions, about how we create and capture economic value over time? Does it include creating solutions to unforeseen problems and running with unexpected opportunities? Is “getting things done” what we mean by implementation or execution? Do you “execute” or “implement” a strategy?  And can you separate these from strategy formation ?

• KF Ken Favaro is a former CEO of Marakon Associates, the chief strategy officer of BERA Brand Management, and a guest instructor at Stanford University’s Graduate School of Business.

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How to create an effective implementation plan

An implementation plan is a formal document outlining step-by-step instructions and specific tasks required of team members to successfully achieve project goals or objectives. It’s a crucial component of project management , serving as a helpful roadmap for completing projects that support larger strategic initiatives. 

Once organizational strategies have been determined, the individual actions and step-by-step process of achieving these strategic objectives necessitate introducing an implementation plan.  

According to KBV Research, the global Project Management Software Market is anticipated to reach $17.75 billion by 2030 . However, additional research shows that up to 80% of IT projects fail to meet their objectives and experience considerable delays or exceed planned costs.

This article explores the vital role of an implementation plan in project management, covering its definition, benefits, challenges, and essential components. It also guides readers in creating their own plans, offering key advice for successful project outcomes.

What is an implementation plan?

An implementation plan is a formal document detailing the individual steps and tangible actions project teams must take when pursuing a shared goal or objective.

The plan is a process in project management and supports an organization’s wider strategic busi n ess priorities , setting out the specific requirements and responsibilities for orchestrating successful project execution.

The plan provides project teams with a holistic view, giving them insights into a range of factors, i.e., the project’s value proposition, budgetary requirements, timeframes, potential risks, and time-to-completion. 

It should encompass the end-to-end project lifecycle, enabling teams to determine the scope (the extent of what the project covers) and scale (the size or proportion of the project) while ensuring all actions are aligned with overarching strategic prerogatives.

11 Essential components of an implementation plan

Implementation plans will undoubtedly differ depending on the project’s scale, scope, perceived time-to-value driving organizational objectives, etc. 

The foundation of any effective implementation plan, however, includes meeting some essential criteria, which include :

1. Outline project objectives

Before the project launch, an implementation plan should identify the project’s end goal to create a consensus on project parameters. Project leaders can refer to SMART criteria to define specific, measurable, achievable, relevant, and time-bound objectives to make up key project milestones. 

Defining the project’s ultimate aim better enables teams to ensure project activities align with the organization’s wider strategic direction. To keep things on track, create a checklist that monitors the completion rate of key project goals, milestones, and other strategy-dependent factors.

2. Create a scope statement

A scope statement outlines the project’s actions and deliverables, identifies the project boundaries, and sets standards for meeting acceptance criteria. 

An implementation plan should produce a structured document for stakeholder alignment. This will give them a critical reference throughout the project timeline and clearly communicate what is within and outside the project trajectory to clarify its parameters. 

Scope statements help provide a clear understanding of what is expected–helping to prevent misunderstandings and ensure alignment between teams and stakeholders.

3. Launch a thorough risk analysis

Identifying potential risks and uncertainties raises awareness of any unforeseen challenges that may affect the project’s success. 

Implement risk mitigation strategies such as a SWOT analysis that gives teams a robust framework for honing in on any Strengths, Weaknesses, Opportunities, and Threats that may arise throughout project execution. 

Implementation plans should aim to include contingency plans that provide project teams with solutions for combatting project obstacles, i.e., missed deadlines or budget limitations, and regularly revisit and update risk management efforts as the project progresses.

4. Success criteria

Success criteria outline ideal project outcomes, identifying the milestones shaping what success means for your project. 

Start by connecting these criteria to your project’s goals that turn abstract objectives into tangible accomplishments. Involve stakeholders in determining viewpoints, giving teams a well-rounded understanding of what exactly project success looks like. 

Collaboratively refine these criteria, incorporating different data points to establish a comprehensive evaluation framework. Regularly reassessing and adapting the requirements as your project unfolds allows your team to navigate changing dynamics and enables a more targeted path to project success.

5. Outline of project deliverables

Project deliverables are the tangible outcomes that define project success. For example, in an implementation plan for an IT project, teams establish project deliverables through key steps. The team first figures out exactly what they want the system to do and writes it down in a detailed plan (Functional Specifications Document). 

Then, they start building the system by writing the code and creating a guide on how to test it (Test Case Documentation). After testing to make sure everything works and tracking any issues, they release the final product (Live System) along with guides for users (User Manuals). 

Each of these steps outlines concrete project deliverables, making it clear and organized for everyone involved.

6. Team roles and responsibilities

In crafting an implementation plan, defining team roles and responsibilities is pivotal. Start by envisioning the project landscape, identifying the key players and their distinct contributions. 

Foster open communication channels to ensure a shared understanding of each team member’s role, promoting collaboration. Use clear communication tools and regular check-ins to reinforce accountability and streamline workflow. 

This approach to team roles and responsibilities ensures a cohesive and efficient working environment, where each member contributes strategically to the project’s success.

7. Project resource plan

Develop a resource plan outlining the required personnel, equipment, and materials. Address resource constraints and explore alternatives. Regularly monitor and adjust the resource plan to accommodate changing project needs. 

8. Implementation timeline

Create a detailed timeline outlining key milestones and activities. Use project management software to visualize dependencies and critical paths. Regularly update and communicate the timeline to keep all stakeholders informed.

9. Implementation plan milestones

Establish significant milestones to mark key achievements throughout the implementation process. Celebrate these milestones to boost team morale and maintain momentum. Ensure milestones are well-defined and aligned with project objectives.

10. Implementation plan metrics

Identify and establish key metrics to measure the success of the implementation plan. Regularly track and analyze these metrics to gauge progress and identify areas for improvement. Adjust the plan as needed based on metric insights.

What are the benefits of an implementation plan?

Implementing a robust implementation plan in project management can be a game-changer, offering a range of benefits. A clear roadmap for streamlined processes and enhanced resource efficiency brings plentiful advantages.

Let’s explore further: 

Clarity of purpose

Implementation plans provide a clear roadmap, offering a tangible structure for project teams to follow. This clarity of purpose aligns everyone involved with the project’s overarching goals and objectives.

Efficient resource allocation

A well-crafted implementation plan helps efficiently allocate resources, be it human, financial, or technological. This optimization ensures that resources are utilized judiciously, preventing unnecessary bottlenecks.

Risk mitigation

One of the primary advantages of an implementation plan is its ability to identify potential risks and challenges early. This foresight enables teams to develop effective risk mitigation strategies, minimizing the impact of unforeseen obstacles.

Enhanced communication

Implementation plans establish a foundation for effective communication. Team members, stakeholders, and management are kept informed about project milestones, progress, and potential hurdles, fostering a collaborative work environment.

Measurable progress

Breaking down the project into milestones with defined deadlines allows for measuring progress. This keeps the project on track and provides stakeholders with a tangible sense of achievement.

What are the challenges of an implementation plan?

While the plan provides structure and guidance, adaptability and responsiveness to evolving circumstances are equally critical for navigating the dynamic landscape of project execution.

Finding balance in the implementation process is important for realizing the full potential of a well-crafted plan. This will mean identifying and understanding several challenges that may arise during project implementation. 

Resistance to change

Team members often resist implementing a new plan because they have become accustomed to existing processes. Overcoming this resistance requires effective change management strategies and clear communication about the benefits of the new plan.

Resource constraints

Despite meticulous planning, resource constraints may arise, leading to potential delays. This challenge requires ongoing monitoring and flexibility to adjust the plan as needed.

Balancing detail and flexibility

Striking the right balance between a detailed plan and the flexibility to adapt is challenging. Too much rigidity can stifle creativity and problem-solving, while excessive flexibility may lead to a lack of accountability.

Communication overload

While effective communication is a benefit, an overload of information can lead to confusion. Finding the right cadence and channels for communication is essential to prevent information fatigue.

How to create an implementation plan

The implementation plan drives a project forward in project management, fusing strategic blueprints and plans into concrete results. 

Project leaders must follow a structured approach encompassing several key steps to navigate this crucial stage successfully.

Define project goals

A clear articulation of project goals is at the heart of any successful implementation plan. Often aligned with broader organizational objectives, these goals act as the guiding lights that inform subsequent decisions and actions. Defining these goals with precision not only provides a sense of direction, but also facilitates the establishment of measurable success criteria.

Conduct research

A thorough understanding of the project’s landscape is essential for effective implementation. Research involves delving into industry best practices, analyzing market trends, and evaluating similar projects. This information enriches decision-making and enables teams to expect challenges and devise adaptive strategies.

Define project outcomes and deliverables

Building on the foundation of project goals, the next step involves clearly defining the outcomes and deliverables expected from the implementation. These tangible markers serve as benchmarks for success and guide the team’s efforts toward producing measurable and impactful results.

Identify potential risks and challenges

In any project, uncertainties and obstacles are inevitable. Identifying potential risks and challenges allows project managers to develop risk mitigation strategies. This proactive approach empowers teams to navigate unforeseen hurdles with agility, ensuring the project stays on course.

Set project milestones and deadlines

Breaking down the implementation process into manageable milestones is essential for tracking progress and maintaining momentum. Establishing deadlines for each milestone creates a sense of urgency and accountability, fostering a structured and time-bound approach to project execution.

Assign team roles and responsibilities

Successful implementation hinges on the collaboration and coordination of a well-structured team. Assigning clear roles and responsibilities ensures that each team member understands their contribution to the project. This clarity minimizes confusion, optimizes workflow, and enhances overall efficiency.

Determine resources needed

Resource allocation is a critical aspect of implementation planning. This step involves identifying and securing the human, financial, and technological resources required for successful project execution. Adequate resource planning prevents bottlenecks and delays, ensuring a smoother implementation process.

Acquire management and stakeholder buy-In

Securing the support and buy-in of key stakeholders and upper management is fundamental to the success of any project. Communicating the value proposition, addressing concerns, and aligning expectations fosters a collaborative environment that enhances the likelihood of success.

Ensuring swift project management in the digital transformation era

Implementation plans are indispensable roadmaps in project management, gaining heightened significance in our technology-driven era. 

Beyond basic guidance, they are pivotal in optimizing resource usage, addressing risks, and facilitating seamless communication. Their importance lies in their ability to provide a detailed and well-coordinated approach, guiding businesses through the intricacies of digital transformation with precision. 

Implementation plans emerge as essential tools, ensuring projects align with objectives and successfully navigate the challenges posed by technological advancements. 

As organizations strive to stay ahead in this dynamic environment, the strategic nature of these plans becomes increasingly evident, offering a structured path for effective project execution amidst the complexities of technological evolution.

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What Is an Implementation Plan? (Template & Example Included)

What Is Project Implementation?

Project implementation, or project execution, is the process of completing tasks to deliver a project successfully. These tasks are initially described in the project plan, a comprehensive document that covers all areas of project management. However, a secondary action plan, known as an implementation plan, should be created to help team members and project managers better execute and track the project .

What Is an Implementation Plan?

An implementation plan is a document that describes the necessary steps for the execution of a project. Implementation plans break down the project implementation process by defining the timeline, the teams and the resources that’ll be needed.

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Implementation Plan Template

Use this free Implementation Plan Template for Excel to manage your projects better.

Implementation Plan vs. Project Plan

A project plan is a comprehensive project management document that should describe everything about your project including the project schedule, project budget, scope management plan, risk management plan, stakeholder management plan and other important components. An implementation plan, on the other hand, is a simplified version of your project plan that includes only the information that’s needed by the team members who will actually participate in the project execution phase, such as their roles, responsibilities, daily tasks and deadlines.

Project management software like ProjectManager greatly simplifies the implementation planning process. Schedule and execute your implementation plan with our robust online Gantt charts. Assign work, link dependencies and track progress in real time with one chart. Plus, if your team wants to work with something other than a Gantt chart, our software offers four other project views for managing work: task lists, kanban boards, calendars and sheets. Try it for free today.

Key Steps In Project Implementation

Here are some of the key steps that you must oversee as a project manager during the project execution phase . Your project implementation plan should have the necessary components to help you achieve these steps.

1. Communicate Goals and Objectives

Once you’ve outlined the project goals and objectives, the next step is to ensure that the team understands them. For the project to succeed, there must be buy-in from the project team. A meeting is a good way to communicate this, though having project documents that they can refer to is also viable.

2. Define Team Roles and Responsibilities

The project manager will define the roles and responsibilities and communicate them to the project team . They should understand what they’re expected to do and who they can reach out to with questions about their work, all of which leads to a smooth-running project.

3. Establish the Success Criteria for Deliverables

The project deliverables need to meet quality standards, and to do this there must be a success criteria for handing off these deliverables. You want to have something in place to determine if the deliverable is what it’s supposed to be. The measurement is called a success criteria and it applies to any deliverable, whether it’s tangible or intangible.

4. Schedule Work on a Project Timeline

All projects require a schedule , which at its most basic is a start date and an end date for your project. In between those two points, you’ll have phases and tasks, which also have start and finish dates. To manage these deadlines, use a project timeline to visually map everything in one place.

5. Monitor Cost, Time and Performance

To make sure that you’re keeping to your schedule and budget, you need to keep a close eye on the project during the execution phase. Some of the things you should monitor are your costs, time and performance. Costs refer to your budget , time refers to your schedule and performance impacts both as well as quality. By keeping track of these metrics, you can make adjustments to stay on schedule and on budget.

6. Report to Project Stakeholders

While the project manager is monitoring the project, the stakeholders, who have a vested interest in the project, are also going to want to stay informed. To manage their expectations and show them that the project is hitting all its milestones, you’ll want to have project reports , such as project status reports. These can then be presented to the stakeholders regularly to keep them updated.

Free Implementation Plan Template

Many of the key components listed above are included in our implementation plan template . Use this Excel file to define your strategy, scope, resource plan, timeline and more. It’s the ideal way to begin your implementation process. Download your template today.

What Are the Key Components of an Implementation Plan?

There’s no standard one-size-fits-all solution when it comes to creating your implementation plan. However, we’ve created an implementation plan outline for your projects. Here are its components.

• Project goals & objectives: The project goal is the ultimate goal of your project, while the objectives are the key milestones or achievements that must be completed to reach it.
• Success criteria: The project manager must reach an agreement with stakeholders to define the project success criteria.
• Project deliverables: Project deliverables are tangible or intangible outputs from project tasks.
• Scope statement: The scope statement briefly describes your project scope, which can be simply defined as the project work to be performed.
• Resource plan: Create a simple resource plan that outlines the human resources, equipment and materials needed for your project.
• Risk analysis: Use a risk assessment tool like a SWOT analysis or risk register. There are different tools with different levels of detail for your risk analysis.
• Implementation timeline: Any implementation plan needs a clear project timeline to be executed properly. You should use an advanced tool such as a Gantt chart to create one.
• Implementation plan milestones: You need to identify key milestones of your implementation plan so that you can easily keep track of its progress.
• Team roles & responsibilities: The implementation plan won’t execute itself. You’ll need to assign roles and responsibilities to your team members.
• Implementation plan metrics: You’ll need KPIs, OKRs or any other performance metrics you can use to control the progress of your implementation plan.

How to Write an Implementation Plan

Follow these steps to create an implementation plan for your project or business. You can also consider using project management software like ProjectManager to help you with the implementation process.

1. Review Your Project Plan

Start by identifying what you’ll need for the execution of your implementation plan:

• What teams need to be involved to achieve the strategic goals?
• How long will it take to make the strategic goals happen?
• What resources should be allocated ?

By interviewing stakeholders, key partners, customers and team members, you can determine the most crucial assignments needed and prioritize them accordingly. It’s also at this stage that you should list out all the goals you’re looking to achieve to cross-embed the strategic plan with the implementation plan. Everything must tie back to that strategic plan in order for your implementation plan to work.

2. Map Out Assumptions and Risks

This acts as an extension to the research and discovery phase, but it’s also important to point out assumptions and risks in your implementation plan. This can include anything that might affect the execution of the implementation plan, such as paid time off or holidays you didn’t factor into your timeline , budget constraints, losing personnel, market instability or even tools that require repair before your implementation can commence.

3. Identify Task Owners

Each activity in your implementation plan must include a primary task owner or champion to be the owner of it. For tasks to be properly assigned, this champion will need to do the delegating. This means that they ensure that all systems are working as per usual, keep track of their teams’ productivity and more. Project planning software is practically essential for this aspect.

4. Define Project Tasks

Next, you need to finalize all the little activities to round out your plan. Start by asking yourself the following questions:

• What are the steps or milestones that make up the plan?
• What are the activities needed to complete each step?
• Who needs to be involved in the plan?
• What are the stakeholder requirements?
• What resources should be allocated?
• Are there any milestones we need to list?
• What are the risks involved based on the assumptions we notated?
• Are there any dependencies for any of the tasks?

Once all activities are outlined, all resources are listed and all stakeholders have approved (but no actions have been taken just yet), you can consider your implementation plan complete and ready for execution.

Implementation Plan Example

Implementation plans are used by companies across industries on a daily basis. Here’s a simple project implementation plan example we’ve created using ProjectManager to help you better understand how implementation plans work. Let’s imagine a software development team is creating a new app.

• Project goal: Create a new app
• Project objectives: All the project deliverables that must be achieved to reach that ultimate goal.
• Success criteria: The development team needs to communicate with the project stakeholders and agree upon success criteria.
• Scope statement: Here’s where the development team will document all the work needed to develop the app. That work is broken down into tasks, which are known as user stories in product and software development. Here, the team must also note all the exceptions, which means everything that won’t be done.
• Resource plan: In this case, the resources are all the professionals involved in the software development process, as well as any equipment needed by the team.
• Risk analysis: Using a risk register, the product manager can list all the potential risks that might affect the app development process.
• Timeline, milestones and metrics: Here’s an image of an implementation plan timeline we created using ProjectManager’s Gantt chart view. The diamond symbols represent the implementation plan milestones.
• Team roles & responsibilities: Similarly, we used a kanban board to assign implementation plan tasks to team members according to their roles and responsibilities.

Benefits of an Implementation Plan for the Project Implementation Process

The implementation plan plays a large role in the success of your overall strategic plan. But more than that, communicating both your strategic plan and the implementation of it therein to your team members helps them feel as if they have a sense of ownership within the company’s long-term direction.

Increased Cooperation

An implementation plan that’s well communicated also helps to increase cooperation across all teams through all the steps of the implementation process. It’s easy to work in a silo—you know exactly what your daily process is and how to execute it. But reaching across the aisle and making sure your team is aligned on the project goals that you’re also trying to meet? That’s another story entirely. With an implementation plan in place, it helps to bridge the divide just a little easier.

Additionally, with an implementation plan that’s thoroughly researched and well-defined, you can ensure buy-in from stakeholders and key partners involved in the project. And no matter which milestone you’re at, you can continue to get that buy-in time and time again with proper documentation.

At the end of the day, the biggest benefit of an implementation plan is that it makes it that much easier for the company to meet its long-term goals. When everyone across all teams knows exactly what you want to accomplish and how to do it, it’s easy to make it happen.

Implementation Plan FAQ

There’s more to know about implementation plans. It’s a big subject and we’ve tried to be thorough as possible, but if you have any further questions, hopefully we’ve answered them below.

What Is the Difference Between an Action Plan and an Implementation Plan?

The main difference between an action plan and an implementation plan is that an action plan focuses exclusively on describing work packages and tasks, while the implementation plan is more holistic and addresses other variables that affect the implementation process such as risks, resources and team roles & responsibilities.

What Is an Implementation Plan in Business?

A business implementation plan is the set of steps that a company follows to execute its strategic plan and achieve all the business goals that are described there.

What Is an Implementation Plan in Project Management?

Implementation plans have many uses in project management. They’re a planning tool that allows project managers to control smaller projects within their project plan. For example, they might need an implementation plan to execute risk mitigation actions, change requests or produce specific deliverables.

How to Make an Implementation Plan With ProjectManager

Creating and managing an implementation plan is a huge responsibility and one that requires diligence, patience and great organizational skills.

When it comes to a project implementation plan, there are many ways to make one that’s best suited for your team. With ProjectManager , you get access to both agile and waterfall planning so you can plan in sprints for large or small projects, track issues and collaborate easily. Try kanban boards for managing backlogs or for making workflows in departments.

Switching up the activities after a milestone meeting with stakeholders? You can easily update your implementation plan with our software features. Add new tasks, set due dates, and track how far along your team is on their current activities.

Implementation plans are the backbone of an organization’s strategic overall plan. With ProjectManager, give your organization the project management software they need to gain insight into all resources needed, view activities on their lists and collaborate with ease. Sign up for our free 30-day trial today.

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Business Plan: What It Is, What's Included, and How to Write One

Adam Hayes, Ph.D., CFA, is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and behavioral finance. Adam received his master's in economics from The New School for Social Research and his Ph.D. from the University of Wisconsin-Madison in sociology. He is a CFA charterholder as well as holding FINRA Series 7, 55 & 63 licenses. He currently researches and teaches economic sociology and the social studies of finance at the Hebrew University in Jerusalem.

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What Is a Business Plan?

A business plan is a document that details a company's goals and how it intends to achieve them. Business plans can be of benefit to both startups and well-established companies. For startups, a business plan can be essential for winning over potential lenders and investors. Established businesses can find one useful for staying on track and not losing sight of their goals. This article explains what an effective business plan needs to include and how to write one.

Key Takeaways

• A business plan is a document describing a company's business activities and how it plans to achieve its goals.
• Startup companies use business plans to get off the ground and attract outside investors.
• For established companies, a business plan can help keep the executive team focused on and working toward the company's short- and long-term objectives.
• There is no single format that a business plan must follow, but there are certain key elements that most companies will want to include.

Investopedia / Ryan Oakley

Understanding Business Plans

Any new business should have a business plan in place prior to beginning operations. In fact, banks and venture capital firms often want to see a business plan before they'll consider making a loan or providing capital to new businesses.

Even if a business isn't looking to raise additional money, a business plan can help it focus on its goals. A 2017 Harvard Business Review article reported that, "Entrepreneurs who write formal plans are 16% more likely to achieve viability than the otherwise identical nonplanning entrepreneurs."

Ideally, a business plan should be reviewed and updated periodically to reflect any goals that have been achieved or that may have changed. An established business that has decided to move in a new direction might create an entirely new business plan for itself.

There are numerous benefits to creating (and sticking to) a well-conceived business plan. These include being able to think through ideas before investing too much money in them and highlighting any potential obstacles to success. A company might also share its business plan with trusted outsiders to get their objective feedback. In addition, a business plan can help keep a company's executive team on the same page about strategic action items and priorities.

Business plans, even among competitors in the same industry, are rarely identical. However, they often have some of the same basic elements, as we describe below.

While it's a good idea to provide as much detail as necessary, it's also important that a business plan be concise enough to hold a reader's attention to the end.

How to Write a Business Plan

While there are any number of templates that you can use to write a business plan, it's best to try to avoid producing a generic-looking one. Let your plan reflect the unique personality of your business.

Many business plans use some combination of the sections below, with varying levels of detail, depending on the company.

Common Elements of a Business Plan

The length of a business plan can vary greatly from business to business. Regardless, it's best to fit the basic information into a 15- to 25-page document. Other crucial elements that take up a lot of space—such as applications for patents—can be referenced in the main document and attached as appendices.

These are some of the most common elements in many business plans:

• Executive summary: This section introduces the company and includes its mission statement along with relevant information about the company's leadership, employees, operations, and locations.
• Products and services: Here, the company should describe the products and services it offers or plans to introduce. That might include details on pricing, product lifespan, and unique benefits to the consumer. Other factors that could go into this section include production and manufacturing processes, any relevant patents the company may have, as well as proprietary technology . Information about research and development (R&D) can also be included here.
• Market analysis: A company needs to have a good handle on the current state of its industry and the existing competition. This section should explain where the company fits in, what types of customers it plans to target, and how easy or difficult it may be to take market share from incumbents.
• Marketing strategy: This section can describe how the company plans to attract and keep customers, including any anticipated advertising and marketing campaigns. It should also describe the distribution channel or channels it will use to get its products or services to consumers.
• Financial plans and projections: Established businesses can include financial statements, balance sheets, and other relevant financial information. New businesses can provide financial targets and estimates for the first few years. Your plan might also include any funding requests you're making.

The best business plans aren't generic ones created from easily accessed templates. A company should aim to entice readers with a plan that demonstrates its uniqueness and potential for success.

2 Types of Business Plans

Business plans can take many forms, but they are sometimes divided into two basic categories: traditional and lean startup. According to the U.S. Small Business Administration (SBA) , the traditional business plan is the more common of the two.

• Traditional business plans : These plans tend to be much longer than lean startup plans and contain considerably more detail. As a result they require more work on the part of the business, but they can also be more persuasive (and reassuring) to potential investors.
• Lean startup business plans : These use an abbreviated structure that highlights key elements. These business plans are short—as short as one page—and provide only the most basic detail. If a company wants to use this kind of plan, it should be prepared to provide more detail if an investor or a lender requests it.

Why Do Business Plans Fail?

A business plan is not a surefire recipe for success. The plan may have been unrealistic in its assumptions and projections to begin with. Markets and the overall economy might change in ways that couldn't have been foreseen. A competitor might introduce a revolutionary new product or service. All of this calls for building some flexibility into your plan, so you can pivot to a new course if needed.

How Often Should a Business Plan Be Updated?

How frequently a business plan needs to be revised will depend on the nature of the business. A well-established business might want to review its plan once a year and make changes if necessary. A new or fast-growing business in a fiercely competitive market might want to revise it more often, such as quarterly.

What Does a Lean Startup Business Plan Include?

The lean startup business plan is an option when a company prefers to give a quick explanation of its business. For example, a brand-new company may feel that it doesn't have a lot of information to provide yet.

Sections can include: a value proposition ; the company's major activities and advantages; resources such as staff, intellectual property, and capital; a list of partnerships; customer segments; and revenue sources.

The Bottom Line

A business plan can be useful to companies of all kinds. But as a company grows and the world around it changes, so too should its business plan. So don't think of your business plan as carved in granite but as a living document designed to evolve with your business.

Harvard Business Review. " Research: Writing a Business Plan Makes Your Startup More Likely to Succeed ."

U.S. Small Business Administration. " Write Your Business Plan ."

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Free Implementation Plan Templates

By Kate Eby | January 16, 2024

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We gathered seven free implementation plan templates, complete with customizable sample copy. These templates serve as invaluable tools for professionals, ensuring that each step of the implementation process is thoughtfully planned and executed.

Included on this page, you’ll find a  project implementation plan template , a  software implementation plan template that includes a Gantt chart, a  business strategy implementation plan template , and an  implementation plan presentation template for presenting to stakeholders, among others. You’ll also find details on the  elements of an effective implementation plan and helpful instructions for  how to create an implementation plan template .

Excel Simple Implementation Plan Template

Download the Sample Simple Implementation Plan Template for Excel 

Download the Blank Simple Implementation Plan Template for Excel  

Use this simple implementation plan template available with or without sample copy to streamline your implementation-execution process. Easily organize tasks into distinct phases, ensuring clarity and focus. By assigning responsibilities, setting priorities, and monitoring task status with start and end dates, teams can achieve enhanced accountability. By completing this basic template, you can mitigate potential oversights and keep your implementation plan on course. 

For insights on aligning your project steps with overarching goals, view this  collection of free project timeline templates .

Project Implementation Plan Template for Excel

Download the Sample Project Implementation Plan Template for Excel  

Download the Blank Project Implementation Plan Template for Excel  

This project implementation plan has more features than the simple template. It serves as a comprehensive tool for meticulously planning and visualizing the trajectory of your implementation project. Download a blank version or one with sample data to help you complete the template for your project. By segmenting tasks into phases ( Initiation and Development, etc. ), it provides methodical progression structure. The Gantt chart offers an intuitive visual snapshot of the entire project-implementation timeline. Adopting this template will not only enhance organizational efficiency but also provide a clear roadmap for the project's successful execution.

Software Implementation Plan Template

Download a Sample Software Implementation Plan Template for

Excel | Google Sheets

Download a Blank Software Implementation Plan Template for 

Excel | Google Sheets  

Steer your software deployment with precision using our comprehensive software implementation plan template, complete with an illustrative Gantt chart timeline. This module-by-module template — available with or without sample text — facilitates meticulous planning. Complete the  Work Breakdown Structure  (WBS) column for task-specific numeric identification. Use the  Responsibility Column to allocate individual tasks to specific team members and how long each might take in the  Estimated Duration in Hours column. Add when you expect the task to be complete in the  Target Completion Date  column. A distinct  Burndown  vertical bar chart showcases the volume of tasks accomplished and those pending for each module, providing a clear visual indicator to assess if the team is on track to meet the implementation milestones on schedule.

For more implementation plan resources and solutions, see this  article on how to create a successful implementation plan .

Microsoft Word Business Strategy Implementation Plan Template

Download the Sample Business Strategy Implementation Plan Template for Microsoft Word  

Download the Blank Business Strategy Implementation Plan Template for Microsoft Word    

Harness the power of this business strategy implementation plan template to streamline your project's path from vision to execution. This template — available with or without example text — methodically breaks down your initiative into vital sections. You’ll find an introductory overview, task delineation, and schedule outline to security considerations and performance metrics. With built-in sections for documentation, references, and management approvals, it ensures a comprehensive yet concise representation of your strategy.

Excel New Process Implementation Plan Template

Download the New Process Implementation Plan Template for Excel

Elevate your process rollout with this new process implementation plan template. This all-encompassing template provides an interactive platform, wherein task progression automatically refreshes the Gantt chart as you make updates. It also provides intuitive widgets that spotlight task progression, financial tracking, and upcoming deliverables. Together these features furnish stakeholders and teams with a consolidated view of critical performance indicators.

PowerPoint Implementation Plan Presentation Template

Download the Implementation Plan Presentation Template for PowerPoint  

Use this template to easily present your implementation plan to team members and key stakeholders. This engaging visual tool lets you delineate tasks within an adjustable bar chart, catering to the timeframes essential to your plan. Incorporate pivotal milestone markers for critical accomplishments, and utilize the integrated  Progress Overview section to swiftly evaluate how well your implementation strategy is working.

Check out this article on free implementation plan templates in PowerPoint format for more resources.

Elements of an Effective Implementation Plan

The elements of an effective implementation plan include clear objectives, outlined steps with timelines, and task assignments. It also has continuous monitoring and feedback mechanisms.   

Here's a list of the elements for an effective implementation plan and what they include:   

• Objectives:  Clearly defined goals and outcomes the plan seeks to achieve. This section gives direction to the entire process. 
• Tasks/Actions: Specific steps or tasks required to achieve the objectives. Each action should be clearly articulated and avoid ambiguity. 
• Responsibilities:  Assignments for each task to a person or team to provide accountability and clarity on who does what. 
• Timelines:  Specific deadlines or milestones for each task or action.. 
• Resources:  Identification and allocation of resources (such as finances, manpower, or materials) needed for each task. Completing this section ensures the project doesn't stall due to lack of necessary inputs. 
• Stakeholders: List of individuals or groups who have an interest in the implementation. Keeping stakeholders informed can aid in garnering support and addressing concerns. 
• Risk Management: Identification of potential risks or challenges, along with strategies to mitigate them. Learn more about  risk management planning .
• Communication Plan:  A strategy for how information will be disseminated among team members and stakeholders. This  guide to creating a communication plan can help you get started.  
• Monitoring and Feedback Mechanisms:  Methods to regularly track progress and gather feedback, so you can make necessary adjustments and improvements in real time. 
• Contingency Plan:  Backup strategies or actions to take if primary tasks do not proceed as planned. These details help ensure the plan remains flexible and adaptable. 
• Evaluation Metrics:  Criteria to measure the success or performance of the implementation. Use this data to determine if the plan is meeting the objectives. 
• Documentation:  Maintain records of all actions, decisions, and changes. These documents aid in transparency and future reference, and they ensure that all involved parties are on the same page.

How to Create an Implementation Plan

When creating an implementation plan, first define the objective. Then list all tasks, set dates, assign roles, and track progress. You’ll also need to identify milestones and review and make adjustments as necessary. 

Here are the steps to create an implementation plan:    

• Define the Objective Clearly state what you hope to achieve with this implementation. This could be the launch of a new product, such as the rollout of a new electronic vehicle (EV) charging stations. 
• Perform Stakeholder Analysis Identify all parties involved in the implementation. This includes the project team, end-users, management, and any external stakeholders. 
• Execute a Feasibility Study Thoroughly evaluate the project's potential by analyzing its economic, technical, and operational aspects. This activity involves identifying potential challenges, resource requirements, and risks to ensure that the project is well-founded and worth pursuing. 
• Design and Develop Your Plan Translate your project concept into a detailed plan. This plan will encompass a comprehensive project outline, including specific tasks, responsibilities, timelines, and resource allocation. 
• Establish Timeline and Milestones Estimate how long each task will take and set up a timeline for the entire project. Highlight key milestones on the timeline, so it’s easy to see when the project reaches a notable achievement. 

Use a Plan Template to Create the Implementation Plan Now that you have all the details necessary, use a simple implementation plan template to document it. Using a template can streamline and guide the process of executing your projects, ensuring organized and efficient project management.  

Enter Task Details For each  Action  in the simple implementation plan template’s seven phases, provide a description, and add the  Party Responsible, Priority, Status, Start Date, End Date , and any relevant  Notes to the corresponding fields.   

• Establish a Communication Plan Decide how you will keep everyone informed about the project's progress, changes, or updates. Options could include scheduling regular meetings, sending email updates, or using project management software.
• Deploy Pilot Testing Launch a scaled-down version of your project to a limited audience or in a controlled environment. You'll gather valuable feedback from pilot users, which will inform your adjustments and refinements. 
• Execute Full-Scale Rollout Execute your project on a broader scale, following the finalized project plan and incorporating insights gained from the pilot test.
• Review Performance and Optimize Continuously monitor project performance against established metrics and objectives, and make changes as necessary. 
• Create Documentation Plan Document all aspects of the implementation plan, ensuring you establish a reference point and a record of decisions, justifications, and changes. 
• Review and Evaluate Once the implementation is completed, review the entire process. What went well? What could be improved? This retrospective analysis can inform future implementation plans.

Easily Create and Monitor an Implementation Plan in Real Time with Smartsheet

From simple task management and project planning to complex resource and portfolio management, Smartsheet helps you improve collaboration and increase work velocity -- empowering you to get more done. 

The Smartsheet platform makes it easy to plan, capture, manage, and report on work from anywhere, helping your team be more effective and get more done. Report on key metrics and get real-time visibility into work as it happens with roll-up reports, dashboards, and automated workflows built to keep your team connected and informed.

When teams have clarity into the work getting done, there’s no telling how much more they can accomplish in the same amount of time. Try Smartsheet for free, today.

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Implementing the Plan

You’ve spent the last few months creating your 2022 business plan, and you’re breathing a sigh of relief. Pat yourself on the back for a moment but understand that your job is not done.

You may be able to cross creating your business plan off your to-do list, but don’t shove your hard work into a drawer and forget about it.

If you are at a loss of what to do next, here comes the fun part: implementing it. Follow these five simple steps:

Step 1: Assemble your team

Schedule time with your team to go over the details of your business plan. Talk about the who , what, where, when and how so everyone is “in the know.” Then decide what metrics need to be a priority—such as sales numbers, people numbers, or website traffic—and establish a timeline for accomplishing those goals.

Step 2: Break it down into manageable chunks

Big goals can seem overwhelming until you turn them into manageable objectives. Then create an action plan for the first 90 days to identify how you will get them done.

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Step 3: Delegate responsibilities

You don’t have to do everything yourself. Utilize your team's strengths, especially for those tasks you are not the best at or don’t enjoy doing. Delegating parts of your business plan to others is a great way to get everyone involved, make them feel empowered, and achieve your results faster.

Step 4: Measure results

Numbers are powerful. Put systems in place that will measure your goals’ progress. These numbers will help you determine if your goals are on track, how you can do more of what is working well, and what you need to change that is not working.

Credit to photo source.  Add the outside lInk. 

Step 5: Schedule regular business plan reviews

Identify a date on your calendar each week to review the progress of your business plan. During this meeting, everyone will report their metrics, brainstorm ideas, and decide on next steps.

"Good Business Planning is 9 parts execution for every 1 part strategy."

Understand that it is a working document

The only guarantee in business is that there are no guarantees. Just because you crafted a beautiful roadmap doesn’t mean everything will go according to plan. The best part about an actionable business plan is that it is not set in stone. It’s a working document that you can change or modify as situations arise throughout the year.

New Ideas will emerge

New ideas will inevitably present themselves as you work through your goals. But what happens if those ideas conflict with your business plan? Next month’s blog will discuss how to handle these unplanned but good ideas and how to NOT let them derail your business plan.

Tired of Feeling Lost in the Details?

If you’re ready to stop spinning your wheels and start implementing your plan, contact Healthy Business Manager today. We can help you get the year off to a strong, productive start!

Experienced online entrepreneurs are often stressed and exhausted because they are juggling everything in the business.  I partner with owners to get results by managing operations. 

Bottlenecks are busted so they have the energy to focus on growth. 

Additional Helpful Tips

3 Key Questions to Focus on the Right Growth Activities for Your Business

Know Your Business Why

6 Top Digital Marketing Tools to Scale Your Online Business

5 Top Client Delivery Tools Every Online Business Needs

6 Top Tools Every Online Business Needs to Scale

Use Data to Power Your Company Forward

5 Ways an Online Business Manager Can Increase Your Business Profit

4 Powerful Ways to Really Boost Virtual Team Morale

Getting the Knack of Delegation Spikes Business Success

Best Practices for Hiring a Remote Team of Superstars

Grow your business. take back your life., certified online business manager for experienced entrepreneurs who want a strong business. this could also be where you add your one-liner..

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11.4 The Business Plan

Learning objectives.

By the end of this section, you will be able to:

• Describe the different purposes of a business plan
• Describe and develop the components of a brief business plan
• Describe and develop the components of a full business plan

Unlike the brief or lean formats introduced so far, the business plan is a formal document used for the long-range planning of a company’s operation. It typically includes background information, financial information, and a summary of the business. Investors nearly always request a formal business plan because it is an integral part of their evaluation of whether to invest in a company. Although nothing in business is permanent, a business plan typically has components that are more “set in stone” than a business model canvas , which is more commonly used as a first step in the planning process and throughout the early stages of a nascent business. A business plan is likely to describe the business and industry, market strategies, sales potential, and competitive analysis, as well as the company’s long-term goals and objectives. An in-depth formal business plan would follow at later stages after various iterations to business model canvases. The business plan usually projects financial data over a three-year period and is typically required by banks or other investors to secure funding. The business plan is a roadmap for the company to follow over multiple years.

Some entrepreneurs prefer to use the canvas process instead of the business plan, whereas others use a shorter version of the business plan, submitting it to investors after several iterations. There are also entrepreneurs who use the business plan earlier in the entrepreneurial process, either preceding or concurrently with a canvas. For instance, Chris Guillebeau has a one-page business plan template in his book The $100 Startup . 48 His version is basically an extension of a napkin sketch without the detail of a full business plan. As you progress, you can also consider a brief business plan (about two pages)—if you want to support a rapid business launch—and/or a standard business plan.

As with many aspects of entrepreneurship, there are no clear hard and fast rules to achieving entrepreneurial success. You may encounter different people who want different things (canvas, summary, full business plan), and you also have flexibility in following whatever tool works best for you. Like the canvas, the various versions of the business plan are tools that will aid you in your entrepreneurial endeavor.

Business Plan Overview

Most business plans have several distinct sections ( Figure 11.16 ). The business plan can range from a few pages to twenty-five pages or more, depending on the purpose and the intended audience. For our discussion, we’ll describe a brief business plan and a standard business plan. If you are able to successfully design a business model canvas, then you will have the structure for developing a clear business plan that you can submit for financial consideration.

Both types of business plans aim at providing a picture and roadmap to follow from conception to creation. If you opt for the brief business plan, you will focus primarily on articulating a big-picture overview of your business concept.

The full business plan is aimed at executing the vision concept, dealing with the proverbial devil in the details. Developing a full business plan will assist those of you who need a more detailed and structured roadmap, or those of you with little to no background in business. The business planning process includes the business model, a feasibility analysis, and a full business plan, which we will discuss later in this section. Next, we explore how a business plan can meet several different needs.

Purposes of a Business Plan

A business plan can serve many different purposes—some internal, others external. As we discussed previously, you can use a business plan as an internal early planning device, an extension of a napkin sketch, and as a follow-up to one of the canvas tools. A business plan can be an organizational roadmap , that is, an internal planning tool and working plan that you can apply to your business in order to reach your desired goals over the course of several years. The business plan should be written by the owners of the venture, since it forces a firsthand examination of the business operations and allows them to focus on areas that need improvement.

Refer to the business venture throughout the document. Generally speaking, a business plan should not be written in the first person.

A major external purpose for the business plan is as an investment tool that outlines financial projections, becoming a document designed to attract investors. In many instances, a business plan can complement a formal investor’s pitch. In this context, the business plan is a presentation plan, intended for an outside audience that may or may not be familiar with your industry, your business, and your competitors.

You can also use your business plan as a contingency plan by outlining some “what-if” scenarios and exploring how you might respond if these scenarios unfold. Pretty Young Professional launched in November 2010 as an online resource to guide an emerging generation of female leaders. The site focused on recent female college graduates and current students searching for professional roles and those in their first professional roles. It was founded by four friends who were coworkers at the global consultancy firm McKinsey. But after positions and equity were decided among them, fundamental differences of opinion about the direction of the business emerged between two factions, according to the cofounder and former CEO Kathryn Minshew . “I think, naively, we assumed that if we kicked the can down the road on some of those things, we’d be able to sort them out,” Minshew said. Minshew went on to found a different professional site, The Muse , and took much of the editorial team of Pretty Young Professional with her. 49 Whereas greater planning potentially could have prevented the early demise of Pretty Young Professional, a change in planning led to overnight success for Joshua Esnard and The Cut Buddy team. Esnard invented and patented the plastic hair template that he was selling online out of his Fort Lauderdale garage while working a full-time job at Broward College and running a side business. Esnard had hundreds of boxes of Cut Buddies sitting in his home when he changed his marketing plan to enlist companies specializing in making videos go viral. It worked so well that a promotional video for the product garnered 8 million views in hours. The Cut Buddy sold over 4,000 products in a few hours when Esnard only had hundreds remaining. Demand greatly exceeded his supply, so Esnard had to scramble to increase manufacturing and offered customers two-for-one deals to make up for delays. This led to selling 55,000 units, generating $700,000 in sales in 2017. 50 After appearing on Shark Tank and landing a deal with Daymond John that gave the “shark” a 20-percent equity stake in return for $300,000, The Cut Buddy has added new distribution channels to include retail sales along with online commerce. Changing one aspect of a business plan—the marketing plan—yielded success for The Cut Buddy.

Link to Learning

Watch this video of Cut Buddy’s founder, Joshua Esnard, telling his company’s story to learn more.

If you opt for the brief business plan, you will focus primarily on articulating a big-picture overview of your business concept. This version is used to interest potential investors, employees, and other stakeholders, and will include a financial summary “box,” but it must have a disclaimer, and the founder/entrepreneur may need to have the people who receive it sign a nondisclosure agreement (NDA) . The full business plan is aimed at executing the vision concept, providing supporting details, and would be required by financial institutions and others as they formally become stakeholders in the venture. Both are aimed at providing a picture and roadmap to go from conception to creation.

Types of Business Plans

The brief business plan is similar to an extended executive summary from the full business plan. This concise document provides a broad overview of your entrepreneurial concept, your team members, how and why you will execute on your plans, and why you are the ones to do so. You can think of a brief business plan as a scene setter or—since we began this chapter with a film reference—as a trailer to the full movie. The brief business plan is the commercial equivalent to a trailer for Field of Dreams , whereas the full plan is the full-length movie equivalent.

Brief Business Plan or Executive Summary

As the name implies, the brief business plan or executive summary summarizes key elements of the entire business plan, such as the business concept, financial features, and current business position. The executive summary version of the business plan is your opportunity to broadly articulate the overall concept and vision of the company for yourself, for prospective investors, and for current and future employees.

A typical executive summary is generally no longer than a page, but because the brief business plan is essentially an extended executive summary, the executive summary section is vital. This is the “ask” to an investor. You should begin by clearly stating what you are asking for in the summary.

In the business concept phase, you’ll describe the business, its product, and its markets. Describe the customer segment it serves and why your company will hold a competitive advantage. This section may align roughly with the customer segments and value-proposition segments of a canvas.

Next, highlight the important financial features, including sales, profits, cash flows, and return on investment. Like the financial portion of a feasibility analysis, the financial analysis component of a business plan may typically include items like a twelve-month profit and loss projection, a three- or four-year profit and loss projection, a cash-flow projection, a projected balance sheet, and a breakeven calculation. You can explore a feasibility study and financial projections in more depth in the formal business plan. Here, you want to focus on the big picture of your numbers and what they mean.

The current business position section can furnish relevant information about you and your team members and the company at large. This is your opportunity to tell the story of how you formed the company, to describe its legal status (form of operation), and to list the principal players. In one part of the extended executive summary, you can cover your reasons for starting the business: Here is an opportunity to clearly define the needs you think you can meet and perhaps get into the pains and gains of customers. You also can provide a summary of the overall strategic direction in which you intend to take the company. Describe the company’s mission, vision, goals and objectives, overall business model, and value proposition.

Rice University’s Student Business Plan Competition, one of the largest and overall best-regarded graduate school business-plan competitions (see Telling Your Entrepreneurial Story and Pitching the Idea ), requires an executive summary of up to five pages to apply. 51 , 52 Its suggested sections are shown in Table 11.2 .

Are You Ready?

Create a brief business plan.

Fill out a canvas of your choosing for a well-known startup: Uber, Netflix, Dropbox, Etsy, Airbnb, Bird/Lime, Warby Parker, or any of the companies featured throughout this chapter or one of your choice. Then create a brief business plan for that business. See if you can find a version of the company’s actual executive summary, business plan, or canvas. Compare and contrast your vision with what the company has articulated.

• These companies are well established but is there a component of what you charted that you would advise the company to change to ensure future viability?
• Map out a contingency plan for a “what-if” scenario if one key aspect of the company or the environment it operates in were drastically is altered?

Full Business Plan

Even full business plans can vary in length, scale, and scope. Rice University sets a ten-page cap on business plans submitted for the full competition. The IndUS Entrepreneurs , one of the largest global networks of entrepreneurs, also holds business plan competitions for students through its Tie Young Entrepreneurs program. In contrast, business plans submitted for that competition can usually be up to twenty-five pages. These are just two examples. Some components may differ slightly; common elements are typically found in a formal business plan outline. The next section will provide sample components of a full business plan for a fictional business.

Executive Summary

The executive summary should provide an overview of your business with key points and issues. Because the summary is intended to summarize the entire document, it is most helpful to write this section last, even though it comes first in sequence. The writing in this section should be especially concise. Readers should be able to understand your needs and capabilities at first glance. The section should tell the reader what you want and your “ask” should be explicitly stated in the summary.

Describe your business, its product or service, and the intended customers. Explain what will be sold, who it will be sold to, and what competitive advantages the business has. Table 11.3 shows a sample executive summary for the fictional company La Vida Lola.

Business Description

This section describes the industry, your product, and the business and success factors. It should provide a current outlook as well as future trends and developments. You also should address your company’s mission, vision, goals, and objectives. Summarize your overall strategic direction, your reasons for starting the business, a description of your products and services, your business model, and your company’s value proposition. Consider including the Standard Industrial Classification/North American Industry Classification System (SIC/NAICS) code to specify the industry and insure correct identification. The industry extends beyond where the business is located and operates, and should include national and global dynamics. Table 11.4 shows a sample business description for La Vida Lola.

Industry Analysis and Market Strategies

Here you should define your market in terms of size, structure, growth prospects, trends, and sales potential. You’ll want to include your TAM and forecast the SAM . (Both these terms are discussed in Conducting a Feasibility Analysis .) This is a place to address market segmentation strategies by geography, customer attributes, or product orientation. Describe your positioning relative to your competitors’ in terms of pricing, distribution, promotion plan, and sales potential. Table 11.5 shows an example industry analysis and market strategy for La Vida Lola.

Competitive Analysis

The competitive analysis is a statement of the business strategy as it relates to the competition. You want to be able to identify who are your major competitors and assess what are their market shares, markets served, strategies employed, and expected response to entry? You likely want to conduct a classic SWOT analysis (Strengths Weaknesses Opportunities Threats) and complete a competitive-strength grid or competitive matrix. Outline your company’s competitive strengths relative to those of the competition in regard to product, distribution, pricing, promotion, and advertising. What are your company’s competitive advantages and their likely impacts on its success? The key is to construct it properly for the relevant features/benefits (by weight, according to customers) and how the startup compares to incumbents. The competitive matrix should show clearly how and why the startup has a clear (if not currently measurable) competitive advantage. Some common features in the example include price, benefits, quality, type of features, locations, and distribution/sales. Sample templates are shown in Figure 11.17 and Figure 11.18 . A competitive analysis helps you create a marketing strategy that will identify assets or skills that your competitors are lacking so you can plan to fill those gaps, giving you a distinct competitive advantage. When creating a competitor analysis, it is important to focus on the key features and elements that matter to customers, rather than focusing too heavily on the entrepreneur’s idea and desires.

Operations and Management Plan

In this section, outline how you will manage your company. Describe its organizational structure. Here you can address the form of ownership and, if warranted, include an organizational chart/structure. Highlight the backgrounds, experiences, qualifications, areas of expertise, and roles of members of the management team. This is also the place to mention any other stakeholders, such as a board of directors or advisory board(s), and their relevant relationship to the founder, experience and value to help make the venture successful, and professional service firms providing management support, such as accounting services and legal counsel.

Table 11.6 shows a sample operations and management plan for La Vida Lola.

Marketing Plan

Here you should outline and describe an effective overall marketing strategy for your venture, providing details regarding pricing, promotion, advertising, distribution, media usage, public relations, and a digital presence. Fully describe your sales management plan and the composition of your sales force, along with a comprehensive and detailed budget for the marketing plan. Table 11.7 shows a sample marketing plan for La Vida Lola.

Financial Plan

A financial plan seeks to forecast revenue and expenses; project a financial narrative; and estimate project costs, valuations, and cash flow projections. This section should present an accurate, realistic, and achievable financial plan for your venture (see Entrepreneurial Finance and Accounting for detailed discussions about conducting these projections). Include sales forecasts and income projections, pro forma financial statements ( Building the Entrepreneurial Dream Team , a breakeven analysis, and a capital budget. Identify your possible sources of financing (discussed in Conducting a Feasibility Analysis ). Figure 11.19 shows a template of cash-flow needs for La Vida Lola.

Entrepreneur In Action

Laughing man coffee.

Hugh Jackman ( Figure 11.20 ) may best be known for portraying a comic-book superhero who used his mutant abilities to protect the world from villains. But the Wolverine actor is also working to make the planet a better place for real, not through adamantium claws but through social entrepreneurship.

A love of java jolted Jackman into action in 2009, when he traveled to Ethiopia with a Christian humanitarian group to shoot a documentary about the impact of fair-trade certification on coffee growers there. He decided to launch a business and follow in the footsteps of the late Paul Newman, another famous actor turned philanthropist via food ventures.

Jackman launched Laughing Man Coffee two years later; he sold the line to Keurig in 2015. One Laughing Man Coffee café in New York continues to operate independently, investing its proceeds into charitable programs that support better housing, health, and educational initiatives within fair-trade farming communities. 55 Although the New York location is the only café, the coffee brand is still distributed, with Keurig donating an undisclosed portion of Laughing Man proceeds to those causes (whereas Jackman donates all his profits). The company initially donated its profits to World Vision, the Christian humanitarian group Jackman accompanied in 2009. In 2017, it created the Laughing Man Foundation to be more active with its money management and distribution.

• You be the entrepreneur. If you were Jackman, would you have sold the company to Keurig? Why or why not?
• Would you have started the Laughing Man Foundation?
• What else can Jackman do to aid fair-trade practices for coffee growers?

What Can You Do?

Textbooks for change.

Founded in 2014, Textbooks for Change uses a cross-compensation model, in which one customer segment pays for a product or service, and the profit from that revenue is used to provide the same product or service to another, underserved segment. Textbooks for Change partners with student organizations to collect used college textbooks, some of which are re-sold while others are donated to students in need at underserved universities across the globe. The organization has reused or recycled 250,000 textbooks, providing 220,000 students with access through seven campus partners in East Africa. This B-corp social enterprise tackles a problem and offers a solution that is directly relevant to college students like yourself. Have you observed a problem on your college campus or other campuses that is not being served properly? Could it result in a social enterprise?

Work It Out

Franchisee set out.

A franchisee of East Coast Wings, a chain with dozens of restaurants in the United States, has decided to part ways with the chain. The new store will feature the same basic sports-bar-and-restaurant concept and serve the same basic foods: chicken wings, burgers, sandwiches, and the like. The new restaurant can’t rely on the same distributors and suppliers. A new business plan is needed.

• What steps should the new restaurant take to create a new business plan?
• Should it attempt to serve the same customers? Why or why not?

This New York Times video, “An Unlikely Business Plan,” describes entrepreneurial resurgence in Detroit, Michigan.

• 48 Chris Guillebeau. The $100 Startup: Reinvent the Way You Make a Living, Do What You Love, and Create a New Future . New York: Crown Business/Random House, 2012.
• 49 Jonathan Chan. “What These 4 Startup Case Studies Can Teach You about Failure.” Foundr.com . July 12, 2015. https://foundr.com/4-startup-case-studies-failure/
• 50 Amy Feldman. “Inventor of the Cut Buddy Paid YouTubers to Spark Sales. He Wasn’t Ready for a Video to Go Viral.” Forbes. February 15, 2017. https://www.forbes.com/sites/forbestreptalks/2017/02/15/inventor-of-the-cut-buddy-paid-youtubers-to-spark-sales-he-wasnt-ready-for-a-video-to-go-viral/#3eb540ce798a
• 51 Jennifer Post. “National Business Plan Competitions for Entrepreneurs.” Business News Daily . August 30, 2018. https://www.businessnewsdaily.com/6902-business-plan-competitions-entrepreneurs.html
• 52 “Rice Business Plan Competition, Eligibility Criteria and How to Apply.” Rice Business Plan Competition . March 2020. https://rbpc.rice.edu/sites/g/files/bxs806/f/2020%20RBPC%20Eligibility%20Criteria%20and%20How%20to%20Apply_23Oct19.pdf
• 53 “Rice Business Plan Competition, Eligibility Criteria and How to Apply.” Rice Business Plan Competition. March 2020. https://rbpc.rice.edu/sites/g/files/bxs806/f/2020%20RBPC%20Eligibility%20Criteria%20and%20How%20to%20Apply_23Oct19.pdf; Based on 2019 RBPC Competition Rules and Format April 4–6, 2019. https://rbpc.rice.edu/sites/g/files/bxs806/f/2019-RBPC-Competition-Rules%20-Format.pdf
• 54 Foodstart. http://foodstart.com
• 55 “Hugh Jackman Journey to Starting a Social Enterprise Coffee Company.” Giving Compass. April 8, 2018. https://givingcompass.org/article/hugh-jackman-journey-to-starting-a-social-enterprise-coffee-company/

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10 Free Business Plan Templates in Word, Excel, & ClickUp

Praburam Srinivasan

Growth Marketing Manager

February 13, 2024

Turning your vision into a clear and coherent business plan can be confusing and tough. 

Hours of brainstorming and facing an intimidating blank page can raise more questions than answers. Are you covering everything? What should go where? How do you keep each section thorough but brief?

If these questions have kept you up at night and slowed your progress, know you’re not alone. That’s why we’ve put together the top 10 business plan templates in Word, Excel, and ClickUp—to provide answers, clarity, and a structured framework to work with. This way, you’re sure to capture all the relevant information without wasting time. 

And the best part? Business planning becomes a little less “ugh!” and a lot more “aha!” 🤩

What is a Business Plan Template?

What makes a good business plan template, 1. clickup business plan template, 2. clickup sales plan template, 3. clickup business development action plan template, 4. clickup business roadmap template, 5. clickup business continuity plan template, 6. clickup lean business plan template, 7. clickup small business action plan template, 8. clickup strategic business roadmap template , 9. microsoft word business plan template by microsoft, 10. excel business plan template by vertex42.

A business plan template is a structured framework for entrepreneurs and business executives who want to create business plans. It comes with pre-arranged sections and headings that cover key elements like the executive summary , business overview, target customers, unique value proposition, marketing plans, and financial statements.  

A good business plan template helps with thorough planning, clear documentation, and practical implementation. Here’s what to look for:

• Comprehensive structure: A good template comes with all the relevant sections to outline a business strategy, such as executive summary, market research and analysis, and financial projections 
• Clarity and guidance: A good template is easy to follow. It has brief instructions or prompts for each section, guiding you to think deeply about your business and ensuring you don’t skip important details
• Clean design: Aesthetics matter. Choose a template that’s not just functional but also professionally designed. This ensures your plan is presentable to stakeholders, partners, and potential investors
• Flexibility : Your template should easily accommodate changes without hassle, like adding or removing sections, changing content and style, and rearranging parts 🛠️ 

While a template provides the structure, it’s the information you feed it that brings it to life. These pointers will help you pick a template that aligns with your business needs and clearly showcases your vision.

10 Business Plan Templates to Use in 2024

Preparing for business success in 2024 (and beyond) requires a comprehensive and organized business plan. We’ve handpicked the best templates to help you guide your team, attract investors, and secure funding. Let’s check them out.

If you’re looking to replace a traditional business plan document, then ClickUp’s Business Plan Template is for you!

This one-page business plan template, designed in ClickUp Docs , is neatly broken down into the following sections:

• Company description : Overview, mission, vision, and team
• Market analysis : Problem, solution, target market, competition, and competitive advantage
• Sales and marketing strategy : Products/services and marketing channels
• Operational plan : Location and facilities, equipment and tools, manpower, and financial forecasts
• Milestones and metrics: Targets and KPIs

Customize the template with your company logo and contact details, and easily navigate to different sections using the collapsible table of contents. The mini prompts under each section guide you on what to include—with suggestions on how to present the data (e.g., bullet lists, pictures, charts, and tables). 

You can share the document with anyone via URL and collaborate in real time. And when the business plan is ready, you have the option to print it or export it to PDF, HTML, or Markdown.

But that’s not all. This template is equipped with basic and enterprise project management features to streamline the business plan creation process . The Topics List view has a list of all the different sections and subsections of the template and allows you to assign it to a team member, set a due date, and attach relevant documents and references.

Switch from List to Board view to track and update task statuses according to the following: To Do, In Progress, Needs Revision, and Complete. 

This template is a comprehensive toolkit for documenting the different sections of your business plan and streamlining the creation process to ensure it’s completed on time. 🗓️

If you’re looking for a tool to kickstart or update your sales plan, ClickUp’s Sales Plan Template has got you covered. This sales plan template features a project summary list with tasks to help you craft a comprehensive and effective sales strategy. Some of these tasks include:

• Determine sales objectives and goals
• Draft positioning statement
• Perform competitive analysis
• Draft ideal customer persona
• Create a lead generation strategy

Assign each task to a specific individual or team, set priority levels , and add due dates. Specify what section of the sales plan each task belongs to (e.g., executive summary, revenue goals, team structure, etc.), deliverable type (such as document, task, or meeting), and approval state (like pending, needs revisions, and approved).

And in ClickUp style, you can switch to multiple views: List for a list of all tasks, Board for visual task management, Timeline for an overview of task durations, and Gantt to get a view of task dependencies. 

This simple business plan template is perfect for any type of business looking to create a winning sales strategy while clarifying team roles and keeping tasks organized. ✨

Thinking about scaling your business’s reach and operations but unsure where or how to start? It can be overwhelming, no doubt—you need a clear vision, measurable goals, and an actionable plan that every member of your team can rally behind. 

Thankfully, ClickUp’s Business Development Action Plan Template is designed to use automations to simplify this process so every step toward your business growth is clear, trackable, and actionable.

Start by assessing your current situation and deciding on your main growth goal. Are you aiming to increase revenue, tap into new markets, or introduce new products or services? With ClickUp Whiteboards or Docs, brainstorm and collaborate with your team on this decision.

Set and track your short- and long-term growth goals with ClickUp’s Goals , break them down into smaller targets, and assign these targets to team members, complete with due dates. Add these targets to a new ClickUp Dashboard to track real-time progress and celebrate small wins. 🎉

Whether you’re a startup or small business owner looking to hit your next major milestone or an established business exploring new avenues, this template keeps your team aligned, engaged, and informed every step of the way.

ClickUp’s Business Roadmap Template is your go-to for mapping out major strategies and initiatives in areas like revenue growth, brand awareness, community engagement, and customer satisfaction. 

Use the List view to populate tasks under each initiative. With Custom Fields, you can capture which business category (e.g., Product, Operations, Sales & Marketing, etc.) tasks fall under and which quarter they’re slated for. You can also link to relevant documents and resources and evaluate tasks by effort and impact to ensure the most critical tasks get the attention they deserve. 👀

Depending on your focus, this template provides different views to show just what you need. For example, the All Initiatives per Quarter view lets you focus on what’s ahead by seeing tasks that need completion within a specific quarter. This ensures timely execution and helps in aligning resources effectively for the short term.

This template is ideal for business executives and management teams who need to coordinate multiple short- and long-term initiatives and business strategies.

In business, unexpected threats to operations can arise at any moment. Whether it’s economic turbulence, a global health crisis, or supply chain interruptions, every company needs to be ready. ClickUp’s Business Continuity Plan Template lets you prepare proactively for these unforeseen challenges.

The template organizes tasks into three main categories:

• Priorities: Tasks that need immediate attention
• Continuity coverage: Tasks that must continue despite challenges
• Guiding principles: Resources and protocols to ensure smooth operations

The Board view makes it easy to visualize all the tasks under each of these categories. And the Priorities List sorts tasks by those that are overdue, the upcoming ones, and then the ones due later.

In times of uncertainty, being prepared is your best strategy. This template helps your business not just survive but thrive in challenging situations, keeping your customers, employees, and investors satisfied. 🤝

Looking to execute your business plan the “lean” way? Use ClickUp’s Lean Business Plan Template . It’s designed to help you optimize resource usage and cut unnecessary steps—giving you better results with less effort.

In the Plan Summary List view, list all the tasks that need to get done. Add specific details like who’s doing each task, when it’s due, and which part of the Business Model Canvas (BMC) it falls under. The By Priority view sorts this list based on priorities like Urgent, High, Normal, and Low. This makes it easy to spot the most important tasks and tackle them first.

Additionally, the Board view gives you an overview of task progression from start to finish. And the BMC view rearranges these tasks based on the various BMC components. 

Each task can further be broken down into subtasks and multiple checklists to ensure all related action items are executed. ✔️

This template is an invaluable resource for startups and large enterprises looking to maximize process efficiencies and results in a streamlined and cost-effective way.

The Small Business Action Plan Template by ClickUp is tailor-made for small businesses looking to transform their business ideas and goals into actionable steps and, eventually, into reality. 

It provides a simple and organized framework for creating, assigning, prioritizing, and tracking tasks. And in effect, it ensures that goals are not just set but achieved. Through the native dashboard and goal-setting features, you can monitor task progress and how they move you closer to achieving your goals.

Thanks to ClickUp’s robust communication features like chat, comments, and @mentions, it’s easy to get every team member on the same page and quickly address questions or concerns.

Use this action plan template to hit your business goals by streamlining your internal processes and aligning team efforts.

For larger businesses and scaling enterprises, getting different departments to work together toward a big goal can be challenging. The ClickUp Strategic Business Roadmap Template makes it easier by giving you a clear plan to follow.

This template is packaged in a folder and split into different lists for each department in your business, like Sales, Product, Marketing, and Enablement. This way, every team can focus on their tasks while collectively contributing to the bigger goal.

There are multiple viewing options available for team members. These include:

• Progress Board: Visualize tasks that are on track, those at risk, and those behind
• Gantt view: Get an overview of project timelines and dependencies
• Team view: See what each team member is working on so you can balance workloads for maximum productivity

While this template may feel overwhelming at first, the getting started guide offers a step-by-step breakdown to help you navigate it with ease. And like all ClickUp templates, you can easily customize it to suit your business needs and preferences.

Microsoft’s 20-page traditional business plan template simplifies the process of drafting comprehensive business plans. It’s made up of different sections, including:

• Executive summary : Highlights, objectives, mission statement, and keys to success
• Description of business: Company ownership and legal structure, hours of operation, products and services, suppliers, financial plans, etc.
• Marketing: Market analysis, market segmentation, competition, and pricing
• Appendix: Start-up expenses, cash flow statements, income statements, sales forecast, milestones, break-even analysis, etc.

The table of contents makes it easy to move to different sections of the document. And the text placeholders under each section provide clarity on the specific details required—making the process easier for users who may not be familiar with certain business terminology.

No business template roundup is complete without an Excel template. This business plan template lets you work on your business financials in Excel. It comes with customizable tables, formulas, and charts to help you look at the following areas:

• Highlight charts
• Market analysis
• Start-up assets and expenses
• Sales forecasts
• Profit and loss
• Balance sheet
• Cash flow projections
• Break-even analysis

This Excel template is especially useful when you want to create a clear and visual financial section for your business plan document—an essential element for attracting investors and lenders. However, there might be a steep learning curve to using this template if you’re not familiar with business financial planning and using Excel.

Try a Free Business Plan Template in ClickUp

Launching and running a successful business requires a well-thought-out and carefully crafted business plan. However, the business planning process doesn’t have to be complicated, boring, or take up too much time. Use any of the above 10 free business plan formats to simplify and speed up the process.

ClickUp templates go beyond offering a solid foundation to build your business plans. They come with extensive project management features to turn your vision into reality. And that’s not all— ClickUp’s template library offers over 1,000 additional templates to help manage various aspects of your business, from decision-making to product development to resource management .

Sign up for ClickUp’s Free Forever Plan today to fast-track your business’s growth! 🏆

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Information Technology Business Plan

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Information Management Hawaii

Executive summary executive summary is a brief introduction to your business plan. it describes your business, the problem that it solves, your target market, and financial highlights.">.

By focusing on its strengths, its key customers, and the underlying values they need, Information Management Hawai’i, Inc. (IMH) will increase sales steadily in its first three years, while also maintaining the gross margin on sales, with a focus on cash management and working capital.

This business plan leads the way. It renews our vision and strategic focus: adding value to our target market segments, and reinforcing our ties with businesses in our local markets. It also provides the step-by-step plan for improving our sales, gross margin, and profitability.

This plan includes this summary, chapters on the company, products and services, market focus, action plans and forecasts, management team, and the financial plan.

1.1 Objectives

1. Achieve healthy earnings (EBIT) in the first year of operation.

2. Maintain a midrange gross margin throughout the entire operation.

3. Maintain just-in-time (JIT) inventory levels, or 11 turns per year.

4. Increase sales modestly but steadily in the second and third years.

1.2 Mission

To provide the Hawai’i business community with quality brand-name Information Technology business information solutions, reliable and professional Technical Support, and unparalleled Customer Service through the application of the principles of Kina`ole and heartfelt aloha, and to earn a fair profit for our employee-owners and stakeholders by embracing sound, ethical business practices.

1.3 Keys to Success

The keys to our success are:

• Customer Satisfaction Goals vs. Results

Company Summary company overview ) is an overview of the most important points about your company—your history, management team, location, mission statement and legal structure.">

Information Management Hawai’i, Inc., will sell and service digital office information systems for Hawai’i’s businesses, with a focus on the Neighbor Island business community. IMH will be formed as the result of the acquisition of three existing businesses: Maui Office Machines, Inc.; Electronics Hawai’i, Inc.; and, Kauai Office Equipment, Inc.

2.1 Company Ownership

IMH will be privately-held [C corporation] owned in majority by the IMH Employee Stock Ownership Trust. There are currently 15 employees, and all will own equal shares in the ESOT. New employees will be given the opportunity to become vested in the Employee Stock Ownership Plan (ESOP) after a suitable probationary period.

2.2 Start-up Summary

Our start-up costs will be $1M, which includes $450,000 for the acquisition of the Maui and Hilo operations of Servco Integrated Office Technology.

The remainder of the funds will be used for:

• Legal, Insurance, Rent & Misc: $125,000

The start-up funding will be financed by loans arranged through the Small Business Development Center, and by the Hawai’i Community Loan Fund, and the Small Business Administration as a guarantor. Start-up assumptions are shown in the following table and chart.

2.3 Company Locations and Facilities

We have two locations, one in Kahului, Maui and the other in Hilo, Hawai’i. The two offices are presently being leased by Servco Pacific, Inc., and we will rent from them on a month-to-month basis until we are able to relocate to more suitable facilities. On Kauai, we have a sub-contractor agreement with Kauai Office Equipment to handle installations and service.

Products and Services

IMH will acquire an existing operation whose primary business has been the sale and service of business appliances (copiers, facsimiles, printers, etc.) and has operated as a part of the office equipment industry. We will build from this base to transform the business into a value-added provider of the emerging services and technologies of the new Information Industry. Following the lead of Canon, USA and other manufacturers which we represent, we will approach the marketplace from a total systems solutions viewpoint.

This new paradigm will begin with an analysis of the client’s existing and planned business processes, and will provide total workflow solutions utilizing multifunctional imaging platforms and information distribution systems. These systems will be backed by professional and reliable technical service and proactive customer service. By forming strategic alliances with local Information Industry Value-Added Resellers, we will be able to offer turnkey Local Area Network (LAN) systems and the ability to retrofit existing LAN and peer-to-peer systems.

3.1 Sales Literature

Copies of our product and sales literature are attached as appendices. Of course, one of our first tasks will be to change the message of our literature to make sure we are selling the company, rather than the product.

3.2 Product and Service Description

IMH will market and sell brand name business information distribution systems and hardware, technical service and support for these products, and the consumable supplies used by these systems. We will be a single-source provider for business information and imaging products and services.

After researching our various manufacturer’s offerings and evaluating our core competencies, we will focus our marketing and sales efforts around the digital products offered by Canon USA and eCopy, Inc. We will supplement this product line with Lexmark and Hewlett Packard printer products. As we continue to transition the company into the digital marketplace, we will form alliances with additional IT manufacturers and suppliers who can round out our product and services line.

Hardware product offerings will include:

• Hewlett Packard Printer products (laser)

Software offerings will include:

• Canon Image Platform (document distribution)

Service Products include:

• Sale of consumable products for all brand names (Canon, Ricoh, Xerox, HP, Lexmark)

Professional Services include:

• Network design and installation (sub-contracted)

3.3 Competitive Comparison

The only way we can hope to differentiate well is to define the vision of the company to be an information technology ally to our clients. We will not be able to compete in any effective way with the large mainland-based office equipment companies by selling boxes or products as appliances. We need to offer a real alliance to our local customers.

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Unfortunately, we cannot sell the products at a higher price just because we offer services; the market has shown that it will not support that concept. We have to also sell the service and consumable supplies and charge for them separately. This monthly recurring revenue is the foundation of our financial stability.

3.4 Technology

New technology has changed almost everything about the traditional office equipment (copier) industry, and for all practical purposes it no longer exists. The new Information Industry has emerged because of the technology of convergence. The primary driver of convergence of different forms of information is technological change, specifically the rapid diffusion of digital technology into an ever-wider array of information businesses. Beyond digitization, dramatic changes in computing and telecommunications industries (mainly in faster microprocessors and increasing bandwidth) are also driving convergence.

IMH will make convergence the theme of its vision, planning, and marketing strategies. We will move into the new Information Industry’s technology with the aim of bringing the most efficient workflow solutions to our clients while providing value-added customer support and service, and earning a reasonable profit in the process.

3.5 Service and Support

Our strategy hinges on providing unparalleled service and support, which is critical to setting us apart from the competition. We need to differentiate on service and support in order to become true partners with our clients. Our service offers will include:

• Upgrade analysis : we will periodically assess our client’s business processes and requirements, and offer cost-effective upgrade solutions to meet changing needs.

3.6 Future Products and Services

Beginning at start up, we will explore and research new information technologies for inclusion in our product offerings. The products which we choose will be in line with our vision to transition the company from being an appliance seller, to being a provider of total information management solutions. These convergent information products will include:

• Media transport and reproduction (distribute and print)

3.7 Fulfillment

We have an established relationship with our manufacturers and suppliers, and will be able to take advantage of all discounts and promotions in order to keep our margins at roughly 49% throughout the operation. We will also implement and employ “just-in-time” inventory strategies for hardware, supplies, and service parts orders to further strengthen our margins.

As we continue to grow the business, we will evaluate other IT industry manufacturers and product lines to strengthen our offerings with a view primarily to quality and margin advantages.

Market Analysis Summary how to do a market analysis for your business plan.">

IMH will focus on local markets, including small offices and home offices (1-9 employees), medium to large businesses (10-99 employees), corporate Hawai’i (multiple locations or 100+ employees), and local government offices.

4.1 Market Segmentation

Our market segmentation scheme is fairly straightforward, and focuses on all Neighbor Island businesses. The information contained in our customer analysis table is taken directly from the 2000 US Census and government directories, and clearly shows that our largest market potential is the small office and home office (SOHO) segment. This segment is largely overlooked by most of our competitors because of its “low end” buying habits, and a reluctance to compete with the major retail chain box movers. We will target the SOHO market segment with value-added and affordable business solutions customized to its unique needs, and offer the same quality of service and support as are afforded the larger businesses.

The next largest market segment is medium to large businesses, and is the arena where we now focus most of our sales efforts. We will continue to target this segment, but with a different approach than our predecessors. The strategy used by former management has been to bring in selected products, and then attempt to find a buyer. This resulted in inventory overstock, and obsolescence. We will work with the medium to large businesses to determine their needs, and design customized solutions before ordering the required systems (JIT inventory strategy). This segment will remain an extremely important part of our marketing mix, and contains a large portion of our current clients. A majority of our systems upgrade opportunities and repeat business will come from this market segment initially.

Although the Corporate Hawai’i market segment is the smallest in numbers, it has the potential to provide a significant share of our revenues and growth (the 80/20 rule). We have a scattering of current clients in the Corporate Hawai’i segment, but we need to do a better job of penetrating this lucrative end of the market. We will accomplish this by offering professional services to include workflow and network design, MIS support, and other value-added support benefits such as “uptime guarantees.” We will develop long-term relationships within this segment, and earn their business.

The local government market segment is unique in that we act primarily as a “middle man” for our manufacturers due to GSA price schedules and other national government-only programs. This segment is fiercely competitive, very price-focused, and buying decisions are often influenced by “who you know,” as well as price. We are fortunate in that we have long-established relationships within the County and State government agencies, and have many loyal clients in this segment. We will increase our share of this market segment by offering the same value-added service and support benefits that we bring to our commercial clients.

4.2 Target Market Segment Strategy

Developing a market strategy is a departure from the way the company has been managed in the past. We will change the paradigm of being a product- and price-focused sales organization, to that of becoming a customer- and market-focused organization, with all departments sharing responsibility for customer satisfaction. We will accomplish this paradigm shift through the implementation of a balanced scorecard philosophy of management, with special attention to employee learning and growth.

As mentioned previously our market segmentation strategy is straightforward, and addresses all components of the Neighbor Island business community. Planning and implementing specific strategies for each of the four identified segments will be an on-going process, and we will consult with marketing specialists, and our manufacturers, to further refine these efforts as we develop our marketing plan.

4.2.1 Market Trends

That is the primary reason that IMH has chosen Canon USA as its preferred manufacturer. Canon has led the way in the industry with it’s digital technology innovations, and its ability to bring both the product and the concept to the marketplace. We will follow Canon’s lead and bring this efficient, productivity-enhancing technology to Neighbor Island businesses.

4.2.2 Market Growth

As computer prices continue to fall, unit sales increase. The published market research on sales of personal computers is astounding, as the United States market alone is absorbing more than 30 million units per year, and sales are growing at more than 20 percent per year. We could quote Dataquest, Infocorp, IDC, or others; it doesn’t matter, they all agree on high growth of CPU sales.

This rapid growth rate holds true for productivity systems which connect to the computers being sold. The stand-alone analog systems and appliances which abound in the business marketplace today, will be replaced by connected digital convergence systems in the coming months and years. IMH will position itself to be a value-added provider of this rapidly emerging technology for new businesses, while continuing to maintain and upgrade our current analog customer base.

4.2.3 Market Needs

All businesses have in common a need to be continuously productive, and they rely on their service providers and vendors to sustain their productivity. Effectively filling this need requires that the vendor bring to the table sound planning, quality products, reliable service, and a true partnership and support relationship.

Specific business needs include the ability to gather, compile, analyze, and distribute information in various media formats. This is where IMH’s strengths will be most beneficial to our clients, both big and small. Anyone can sell the “box” at an attractive price, but only a true value-added provider can offer the peace-of-mind that comes from a customer-focused approach to the relationship.

Primarily due to geographic isolation and smaller populations, the Neighbor Island business community has an additional common need of being able to rely on other locally-based vendors and suppliers for quick, reliable, customer service and support. Having to call someone on Oahu, or the mainland, to place a service call, or to order supplies, or get an answer to a simple billing question, is both an irritant and a hindrance to most Neighbor Island-based businesses. Our primary goal is to fill this need by bringing true pro-active, and total, customer service to the Neighbor Island business community, and to gain their confidence and loyalty. This will become one of our underlying strengths.

4.3 Service Business Analysis

IMH is a part of the Information Industry, and specializes in providing information management systems and technology for business processes. We envision that a converged information industry operating within the context of an advanced information infrastructure will be a huge boost for U.S. businesses. Several Washington think tanks estimate that it could spur more than $300 billion annually in new sales and increase worker productivity by 20 to 40 percent.

At the present time, an estimated two-thirds of all American jobs are information related, and that number will increase as the shift from manufacturing to service industries continues. The convergence of information industries will continue because the technological and business imperatives are compelling. If one company does not see the possibilities, another will.

4.3.1 Competition and Buying Patterns

Business decision makers and finance managers understand the concept and value of service and support, and are much more likely to pay for it when the offering is clearly stated.

There is no doubt that we compete more against the box pushers than against other service providers. We need to effectively compete against the idea that businesses should  buy information platforms as plug-in appliances that don’t need ongoing service, support, and training.

Our research and experience has indicated that our target market segments think about price, but would buy based on quality service if the offering were properly presented. They think about price because that is what is traditionally presented to them first. We have very good indications that many would rather pay 10-20% more for a relationship with a long-term vendor providing back-up and quality service and support. They end up in the box-pusher channels because they are not aware of the alternatives.

Availability is also very important. The business decision makers tend to want immediate, local solutions to problems.

4.3.2 Distributing a Service

Medium to large business segment buyers are accustomed to buying from vendors who visit their offices. They expect the copy machine vendors, office products vendors, and office furniture vendors, as well as the local graphic artists, freelance writers, or whomever, to visit their office to make their sales.

Unfortunately our SOHO target segment buyers may not expect to buy from us. Many of them turn immediately to the retail superstores (office equipment, office supplies, and electronics), the Web, and mail order to look for the best price, without realizing that there is a better option for them for only a little bit more. We will overcome this hurdle through innovative service offerings, and targeted marketing.

4.3.3 Main Competitors

In our higher-end targeted segments (medium to large businesses, corporate Hawai’i, and government offices), the primary competitors are Xerox and Lanier. The secondary “low end” competitors on the Neighbor Islands are Maui Office Machines and Business Equipment on Maui, and Electronics Hawai’i and Stationers on the Big Island. Our overall competitive strategy in these segments will be Canon’s superior technology, and superior value-added service and support.

In our SOHO target segment, the primary competitors are the superstores: Office Max, Office Depot, Sears, and to some extent Costco, Hopaco, and the Web. While these outlets can offer lower prices, they offer no (or very little) aftermarket service or support. That is our competitive advantage in this segment, and will differentiate us from these “box movers.”

4.3.4 Business Participants

The traditional office equipment (copier) industry has been dominated by only a few major manufacturers: Xerox, Canon, Oce, and Ricoh (and its OEM products – Lanier, Savin, and Gestetner); and then come the low-end players: Sharp, Toshiba, and Minolta. With the exception of Xerox, which maintains its own sales force, the other manufacturers distribute and sell mainly through authorized dealers.

The rapidly emerging Information Industry’s digital convergence products will most likely be dominated by the same participants as described above. While Xerox has been a past leader in the manufacture and sales of analog products, Canon has emerged as both an innovator, and the leader, in the new Information Industry with their ImageRunner digital products and Image Platform information distribution systems. Canon is also (and has been for many years) the front runner in color repro-graphic systems, and holds the most patents of any manufacturer in the industry.

Strategy and Implementation Summary

We must differentiate ourselves from the box pushers. We need to establish our business offering as a clear and viable alternative for our target markets, to the price oriented sales pitch to which they are accustomed.

• 30-day sales window – war with competition mainly on price.

The industry’s cheese has been moved. In order to shift to a more contemporary paradigm, our marketing and sales efforts will need:

• A new marketing concept – customer oriented, profit oriented, integrated efforts.

5.1 Competitive Edge

Our competitive edge is our positioning as a strategic ally with our clients, who are clients more than customers. By building a business based on long-standing relationships with satisfied clients, we simultaneously build defenses against competition. The longer the relationship stands, the more we help our clients understand what we offer them and why they should both stay with IMH, and refer us to other businesses. In close-knit communities like the Neighbor Islands, reputation is extremely important, and word-of-mouth advertising is invaluable.

5.2 Strategy Pyramid

Our main strategy will be placing emphasis on service and support, and our main tactics are networking expertise, systems training, and implementing a customer relationship management system (CRM) from e-automate. Our specific programs for networking include mailers and internal training. Specific programs for end user training include direct mail promotion, and on-site customer programs. Implementing the CRM software and training will be coordinated with the e-automate Corporation.

Our second strategy is emphasizing relationships. The tactics are marketing the company (instead of the products), more regular contacts with the customer, and increasing sales per customer. Programs for marketing the company include new sales literature, and direct mail. Programs for more regular contacts include call-backs after installation, direct mail, and sales management. Programs for increasing sales per customer include upgrade mailings and sales training.

5.3 Value Proposition

IMH offers its clients peace-of-mind by being a vendor who acts as a strategic ally, and delivers quality products backed by premium service and support, at a premium price.

5.4 Sales Strategy

We will sell the company and its ability to act as an ally. We will sell IMH, and the reputation of the industry-leading manufacturers it represents.

We will sell our service and support. The hardware is like the razor, and the support, service, software, and training, are the razor blades. We need to serve our customers with total solutions, and not just product features. The products are a means to arriving at end solutions.

The Yearly Total Sales chart summarizes our conservative sales forecast. We expect sales to increase from $3.1 million in the first year to more than $4 million in the third year of this plan.

5.4.1 Sales Forecast

The important elements of the sales forecast are shown in the following Chart, and Table 5.4.1. Non-hardware sales increase to almost $2 million total in the third year, or 47% of total sales.

5.5 Milestones

The following table lists important program milestones, with dates and managers in charge, and budgets for each. The milestone schedule indicates our emphasis on planning for implementation. The most important programs are the sales and marketing programs listed in detail in the previous topics.

5.6 Marketing Strategy

The marketing strategy is the core of our main strategy:

• Develop specific programs for each target market segment:
• Government Offices – workflow/process surveys, uptime guarantees, GSA rates and incentives

5.6.1 Sales Programs

Specific sales programs will be included in our new Marketing Plan, and will be included in this Business Plan as they are finalized. In general however, our sales programs will be centered around conducting workflow and information distribution analyses, direct mail, and placing an emphasis on the benefits which IMH and its manufacturers will be able to offer its clients through “total care” service and support.

5.6.2 Positioning Statement

For businesses who want to be sure their information distribution systems are always working reliably, IMH is a vendor and trusted strategic ally who makes certain their systems work, their people are trained, and their down time is minimal. Unlike the product/price oriented vendors, it knows the customer and goes to their site when needed, and offers proactive support, service, training, and installation.

5.6.3 Pricing Strategy

We must charge appropriately for the high-end, high-quality service and support we offer. Our revenue structure has to match our cost structure, so the salaries we pay to assure good service and support must be balanced by the revenue we charge.

We cannot build the service and support revenue into the price of products. The market can’t bear the higher prices and the buyer feels ill-used when they see a similar product priced lower with the competition. Despite the logic behind this, the market doesn’t support this concept.

5.6.4 Promotion Strategy

We will employ the following general promotional strategies for the various market segments:

• SOHO: We will depend on periodic local newspaper advertising, to reach new buyers in this segment. We will also utilize direct mail and and the resources of the local Chambers of Commerce and other affinity groups to reach this segment. The message will emphasize service first, and “complete product and service packaging” as a secondary theme.
• Medium to Large Businesses: Direct face-to-face contact (direct sales) will continue to be our primary strategy for this market segment. Direct selling will be supplemented by periodic promotional direct mailings and personalized system upgrade opportunities.
• Corporate Hawai’i: This segment will be handled by direct contact and relationship building only. We will make personal presentations to the decision makers in this group, and stress our service and technical benefits and advantages.
• Government Offices: We will utilize a combination of direct mail and face-to-face promotional strategies with this segment, and the message will be the local service and technical advantages of IMH. We will produce an attractive RFQ/RFP response package to accompany our submissions.

5.6.5 Distribution Strategy

IMH is first and foremost a direct sales organization, meaning that we must present our services and products directly to the majority of our customers and clients. Having said that, for our planned penetration into the SOHO market, we will need to establish a presence as a Value-Added Reseller (VAR) for certain low-end product lines which don’t carry the margins necessary to sustain the costs of direct sales. We will plan our new locations accordingly.

5.6.6 Marketing Programs

As we work to complete this Business Plan, we are simultaneously working on our Marketing Plan. As you can see from the milestones table, we anticipate completion of our detailed Marketing Plan by 9/30/01, or one month from start-up. Because we are acquiring an on-going business, the shift to our vision of customer- and market-focused strategies will not happen overnight. We must plan this shift carefully, and implement it judiciously, so as not to disrupt our immediate operations. We have budgeted for, and will utilize, marketing advisors and consultants (including our manufacturers) in the design of our Marketing Plan.

5.7 Strategic Alliances

Our alliances with our manufacturers, and especially Canon USA, will be the most pivotal to our success. We will remain a Canon Authorized Dealer, and continue to enjoy all of the benefits of this long-standing relationship.

We will form alliances with other locally-based VARs and computer network providers to enable us to provide complete turnkey packages for our clients. These relationships will be included in our Marketing Plan.

Management Summary management summary will include information about who's on your team and why they're the right people for the job, as well as your future hiring plans.">

Our management philosophy is simple and is an integral part of our values: doing right things right, the first time (Kina’ole).

IMH will be an employee-owned company and we all share the same vision of providing our clients (who in many cases are friends and neighbors) with the very best in customer service – period. We will encourage personal growth, creativity, and enable individual empowerment to achieve this goal. We will manage the business by setting achievable Balanced Scorecard goals, measuring them, and making mid-stream adjustments as necessary.

6.1 Organizational Structure

Our team includes 15 employees initially, and is organizationally flat. The departmental divisions are sales and marketing, service, and administration. Operational managers include:

• Systems Manager (two positions – Big Island and Maui): Oversees all service issues including service agreements, service call prioritization and response, carry-in service, customer support, and systems training and development. Will be assisted by Systems Engineers, and Systems Technicians.

6.2 Personnel Plan

The total head count moving over from Servco at the time of the acquisition will be 13. We are adding two former employees at startup to round out our team, for a total startup head count of 15.

There are an additional six positions shown as “vacant” in the Personnel plan. During each quarterly business plan review, we will assess the need to fund these positions to sustain our growth, and more evenly distribute the workload.

6.3 Management Team

Bill Harding, president and general manager:  XX years old, and has lived on Maui for 43 years. Joined SIOT in 1998 as Maui branch manager, and became general manager for Neighbor Island operations six months later. Prior management experience includes: BTA market manager of the Neighbor Islands for VoiceStream Wireless, Neighbor Island area sales manager for Central Security Systems, and radar project manager for Telcom International in Nigeria, West Africa. Bill has attended numerous management and sales training courses and seminars throughout his career.

Laurie Watson, secretary/treasurer and administrative manager: XX years old, and local Maui resident. Has been at the same location through three different owners prior to Servco’s acquisition of The Office Place in 1995, for a total of 15 years of local office equipment industry experience. Laurie has extensive knowledge of service procedures and dispatching, A/R and A/P procedures, inventory control and tracking, as well as an intimate knowledge of our customer base. Her experience and knowledge will be invaluable in recovering our customer base, and in growing the business.

Anne Tioganco, office manager (Hilo): XX years old, and local Hilo resident. Anne has also been with the company through all of the acquisitions, and has XX years experience in the office equipment industry. She will assist Laurie by handling the administrative and customer service tasks for our Hilo branch, and will be instrumental in our Big Island customer recovery efforts.

Earle Oshiro, systems manager (Big Island): XX years old, and local Hilo resident. Like Laurie and Anne above, Earle has been with the company through four different owners, and has XX years of local office equipment service management experience. Earle has also completed Canon’s “train the trainer” course, and will be a great asset in the on-going training and development of our systems engineers and technicians.

Joseph Alfonsi, systems manager (Maui): XX years old, and local Maui resident. Joe joined the Maui branch of SIOT in 1999 as field service manager, after transferring from the SIOT Honolulu branch. He has XX years of local office equipment industry service experience, and is familiar with both Canon and Ricoh products. Joe is an asset to the Maui team, and has outstanding customer service skills.

6.4 Management Team Gaps

We believe we have a good team for covering the main points of the business plan. Key members have the experience and knowledge to manage and grow the business, and are highly motivated by the employee-owner concept.

The obvious management gap is a plan to fill the general manager’s position at some point in the future, before the current GM reaches retirement age. As an employee-owned company, the preferred strategy will be to promote from within, and fill vacancies as they occur. As the company grows, we will seek out additional talent in all operational areas.

Financial Plan investor-ready personnel plan .">

Although we are treating the business as a start-up company, the financial plan is solidly based on past performance. We have taken actual SIOT P&L income and expenses from the past three years, and eliminated corporate overhead expenses such as warehouse and administrative costs, inventory penalties, and corporate nominal interest. We then projected income based on actual past performance, and factored back in the revenue base that was relocated to Honolulu over the past two years (mainly service and supplies).

We approached the financial planning from a conservative standpoint, and based those numbers on achievable gross margins. Also, our actual interest and tax rates will most likely be lower than the assumed rates due to our being structured as an employee-owned corporation (ESOT).

7.1 Important Assumptions

The financial plan depends on important assumptions, most of which are shown in Table 7.1. As mentioned previously, we assumed interest and tax rates based on a “worst case” scenario, and these will be adjusted once we have finalized the initial funding and establish the ESOT. We have also assumed our personnel burden at 30% of payroll in order to allow for above-average benefits for our employees. As we shop around for benefits vendors, this assumption will be subject to revision as well.

Other key business assumptions are:

• We assume access to the start-up funding necessary to re-shape and re-build the company, and to provide adequate initial capitalization.

7.2 Key Financial Indicators

As shown in the Benchmarks chart below, our key financial indicators are:

• Inventory Turnover: We will maintain just-in-time inventory levels, or 11 turns per year. This will require accurate sales forecasting, and working closely with our manufacturers. We have already begun this process under SIOT, and the Neighbor Island inventory levels are well below previous years.

7.3 Break-even Analysis

For our break-even analysis, we assume running costs which include our full payroll, rent, and utilities, and an estimation of other running costs. Payroll alone, at present, is about $65,500 per month (including benefits and taxes).

We will monitor gross margins very closely, and maintain them at a midrange percentage by taking advantage of all promotions and discounts offered by our manufacturers. Canon USA has tentatively agreed to offer us “end column” pricing as a new dealer incentive.

The chart shows what we need to sell per month to break even, according to these assumptions. This is about 78% of our projected sales for our first year, and is well below what we have achieved annually over the past three years under more adverse operating conditions.

7.4 Projected Profit and Loss

Our Pro Forma Profit and Loss statement was constructed from a conservative point-of-view, and is based in large part on past performance. By strengthening our service position, and rebuilding our customer relationships, we will widen our customer base and increase sales.

Month-to-month assumptions for profit and loss are included in the appendix.

7.5 Projected Cash Flow

Because we are treating the new company as a start-up, the cash flow for FY2002 is somewhat exaggerated by the instant influx of new capital. Subsequent years however show a healthy growth in cash flow, mainly due to the short 60-month repayment of the start-up loan and increased sales.

7.6 Projected Balance Sheet

The Projected Balance Sheet is quite solid. We do not project any trouble meeting our debt obligations as long as we achieve our specific objectives.

7.7 Business Ratios

The following table shows our main business ratios, and is compared to national averages. Our SIC industry class is currently: Office equipment, nec – 5044.99.

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Lateral Partner Integration Requires Business Development Plan

When a lateral is hired into a new firm, following the tone set during the recruiting process is essential. The firm needs to ensure the lateral is set up for success on day one. Openness, honesty, and transparency are key.

A 12-month marketing and business development plan should be created as a roadmap for integrating new lateral hires and partnering them with a business development liaison. The assigned liaison should host regular check-in calls and serve as the lateral’s initial point of contact for all client development activities.

Setting the Stage

An introductory call between the lateral and their assigned BD liaison should take place prior to their start date or within the first two weeks. This should be the first in a series of integration meetings that take place during the lateral’s first year.

The goal of the meeting is to help the lateral understand the resources of the firm, services the marketing and BD department provides (i.e., requests for proposals, pitches, collateral, conference/speaking engagement prep, awards & rankings, bio updates, etc.) and to answer firm questions that may not have been addressed during the recruiting process.

The lateral and liaison should discuss any immediate client needs/opportunities, expectations, what support the lateral needs, and alert clients about the move.

The lateral should walk away from the meeting feeling confident, comfortable, and with a clear path forward.

Read more: Lateral Partner Recruiting Must Focus on Honesty and Clear Data

Introduction and Implementation

The BD liaison must also obtain a fulsome knowledge of the lateral’s practice, portable book of business, client targets, and preferred marketing styles. They should ascertain the partner’s strengths and weaknesses, as well as business goals and objectives.

The liaison needs to know why the lateral was hired—their niche expertise, specific client needs, and regional presence—to help identify cross-sell opportunities, make appropriate introductions to targeted attorneys within the firm, and plug the lateral into pre-existing client and industry teams. Prioritization should be placed on client-facing activities and the lawyer’s strengths.

The new partner’s BD liaison should have the same information as the legal recruiting team, which includes the lateral’s resume, partner questionnaire, offer letter, and revenue goals. Armed with these resources, the business development liaison is positioned as a part of the firm’s long time revenue strategy for the lateral partner, versus as a document producer.

Positioning the BD liaison as a key to the lateral’s success at the onset will encourage the partner to engage them in a meaningful way with strategy, innovation, and revenue generating activities for a sustaining practice. This allows the partner to focus on delivering quality legal services, while the BD liaison can focus on collaboratively growing their book of business.

Having a thoughtful, written integration plan is imperative. A written process ensures not only accountability, but gives each lateral the same onboarding experience regardless of which practice group or industry team they sit in.

During each meeting, the liaison should probe the lateral on topics such as satisfaction with the firm, sense of being valued, client growth opportunities, bandwidth and utilization, and cross-selling successes or frustrations. Regular status updates should be provided to firm leadership and other stakeholders. If the lateral flags an issue or perceived roadblock, the liaison should dig deeper to understand the root cause, and work with leadership to course correct.

It’s critical that firms not overpromise and underdeliver. For example, a lateral may have been hired to inherit a portfolio that fell through, or perhaps market fluctuations prohibited the opening of a new office that the lateral was intended to join. It’s important to keep the lateral’s business development liaison informed of these developments so they can monitor follow-though, manage expectations, and help pivot if necessary.

The firm should be clear about their commitments. Conversely, expectations for new partners’ client development and relationship building activities, for example, should also be addressed directly.

The most successful laterals are engaged and actively participate in regular integration calls. Holding 90-day reviews that include members of the recruiting team and practice group or department leaders can provide an opportunity for the partner to be heard as well as to receive direct feedback.

Integration Process

Avoid letting new lateral partners fall between the cracks, especially if they’re rainmakers or inexperienced business developers, by having a continuity plan that includes the written integration process. The BD liaisons shouldn’t work in silos.

Find a collaboration tool that works for the team’s communication style and commit to using it. Keep detailed records and have a plan of continued support should the assigned BD liaison leave the firm, or if there is significant recent or impending change happening within the firm, such as a merger or acquisition.

Recruiting and integration don’t cease when a merger is on the horizon, and the potential for new laterals to get lost in transition during a major change increases. Firms must adapt their recruiting and integration strategies not only to speak to the newly merged firm’s emerging cultural differentiators but also to how laterals will be supported in a fluid environment.

This article does not necessarily reflect the opinion of Bloomberg Industry Group, Inc., the publisher of Bloomberg Law and Bloomberg Tax, or its owners.

Author Information

Brian J. Carrozza is director of client development at Goulston & Storrs.

Courtney C. Hudson is business development manager at Baker, Donelson, Bearman, Caldwell & Berkowitz.

Megan K. Senese is co-founder and principal at stage, a women-owned business development and legal marketing firm.

Write for Us: Author Guidelines

To contact the editors responsible for this story: Jada Chin at [email protected] ; Jessie Kokrda Kamens at [email protected]

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FACT SHEET: President   Biden Takes Action to Protect American Workers and Businesses from China’s Unfair Trade   Practices

President Biden’s economic plan is supporting investments and creating good jobs in key sectors that are vital for America’s economic future and national security. China’s unfair trade practices concerning technology transfer, intellectual property, and innovation are threatening American businesses and workers. China is also flooding global markets with artificially low-priced exports. In response to China’s unfair trade practices and to counteract the resulting harms, today, President Biden is directing his Trade Representative to increase tariffs under Section 301 of the Trade Act of 1974 on $18 billion of imports from China to protect American workers and businesses.   The Biden-Harris Administration’s Investing in America agenda has already catalyzed more than $860 billion in business investments through smart, public incentives in industries of the future like electric vehicles (EVs), clean energy, and semiconductors. With support from the Bipartisan Infrastructure Law, CHIPS and Science Act, and Inflation Reduction Act, these investments are creating new American jobs in manufacturing and clean energy and helping communities that have been left behind make a comeback.   As President Biden says, American workers and businesses can outcompete anyone—as long as they have fair competition. But for too long, China’s government has used unfair, non-market practices. China’s forced technology transfers and intellectual property theft have contributed to its control of 70, 80, and even 90 percent of global production for the critical inputs necessary for our technologies, infrastructure, energy, and health care—creating unacceptable risks to America’s supply chains and economic security. Furthermore, these same non-market policies and practices contribute to China’s growing overcapacity and export surges that threaten to significantly harm American workers, businesses, and communities.   Today’s actions to counter China’s unfair trade practices are carefully targeted at strategic sectors—the same sectors where the United States is making historic investments under President Biden to create and sustain good-paying jobs—unlike recent proposals by Congressional Republicans that would threaten jobs and raise costs across the board. The previous administration’s trade deal with China  failed  to increase American exports or boost American manufacturing as it had promised. Under President Biden’s Investing in America agenda, nearly 800,000 manufacturing jobs have been created and new factory construction has doubled after both fell under the previous administration, and the trade deficit with China is the lowest in a decade—lower than any year under the last administration.   We will continue to work with our partners around the world to strengthen cooperation to address shared concerns about China’s unfair practices—rather than undermining our alliances or applying indiscriminate 10 percent tariffs that raise prices on all imports from all countries, regardless whether they are engaged in unfair trade. The Biden-Harris Administration recognizes the benefits for our workers and businesses from strong alliances and a rules-based international trade system based on fair competition.   Following an in-depth review by the United States Trade Representative, President Biden is taking action to protect American workers and American companies from China’s unfair trade practices. To encourage China to eliminate its unfair trade practices regarding technology transfer, intellectual property, and innovation, the President is directing increases in tariffs across strategic sectors such as steel and aluminum, semiconductors, electric vehicles, batteries, critical minerals, solar cells, ship-to-shore cranes, and medical products.   Steel and Aluminum   The tariff rate on certain steel and aluminum products under Section 301 will increase from 0–7.5% to 25% in 2024.   Steel is a vital sector for the American economy, and American companies are leading the future of clean steel. Recently, the Biden-Harris Administration announced $6 billion for 33 clean manufacturing projects including for steel and aluminum, including the first new primary aluminum smelter in four decades, made possible by the Bipartisan Infrastructure Law and the Inflation Reduction Act. These investments will make the United States one of the first nations in the world to convert clean hydrogen into clean steel, bolstering the U.S. steel industry’s competitiveness as the world’s cleanest major steel producer.   American workers continue to face unfair competition from China’s non-market overcapacity in steel and aluminum, which are among the world’s most carbon intensive. China’s policies and subsidies for their domestic steel and aluminum industries mean high-quality, low-emissions U.S. products are undercut by artificially low-priced Chinese alternatives produced with higher emissions. Today’s actions will shield the U.S. steel and aluminum industries from China’s unfair trade practices.   Semiconductors   The tariff rate on semiconductors will increase from 25% to 50% by 2025.   China’s policies in the legacy semiconductor sector have led to growing market share and rapid capacity expansion that risks driving out investment by market-driven firms. Over the next three to five years, China is expected to account for almost half of all new capacity coming online to manufacture certain legacy semiconductor wafers. During the pandemic, disruptions to the supply chain, including legacy chips, led to price spikes in a wide variety of products, including automobiles, consumer appliances, and medical devices, underscoring the risks of overreliance on a few markets.   Through the CHIPS and Science Act, President Biden is making a nearly $53 billion investment in American semiconductor manufacturing capacity, research, innovation, and workforce. This will help counteract decades of disinvestment and offshoring that has reduced the United States’ capacity to manufacture semiconductors domestically. The CHIPS and Science Act includes $39 billion in direct incentives to build, modernize, and expand semiconductor manufacturing fabrication facilities as well as a 25% investment tax credit for semiconductor companies. Raising the tariff rate on semiconductors is an important initial step to promote the sustainability of these investments.   Electric Vehicles (EVs)   The tariff rate on electric vehicles under Section 301 will increase from 25% to 100% in 2024.   With extensive subsidies and non-market practices leading to substantial risks of overcapacity, China’s exports of EVs grew by 70% from 2022 to 2023—jeopardizing productive investments elsewhere. A 100% tariff rate on EVs will protect American manufacturers from China’s unfair trade practices.   This action advances President Biden’s vision of ensuring the future of the auto industry will be made in America by American workers. As part of the President’s Investing in America agenda, the Administration is incentivizing the development of a robust EV market through business tax credits for manufacturing of batteries and production of critical minerals, consumer tax credits for EV adoption, smart standards, federal investments in EV charging infrastructure, and grants to supply EV and battery manufacturing. The increase in the tariff rate on electric vehicles will protect these investments and jobs from unfairly priced Chinese imports.   Batteries, Battery Components and Parts, and Critical Minerals   The tariff rate on lithium-ion EV batteries will increase from 7.5%% to 25% in 2024, while the tariff rate on lithium-ion non-EV batteries will increase from 7.5% to 25% in 2026. The tariff rate on battery parts will increase from 7.5% to 25% in 2024.   The tariff rate on natural graphite and permanent magnets will increase from zero to 25% in 2026. The tariff rate for certain other critical minerals will increase from zero to 25% in 2024.   Despite rapid and recent progress in U.S. onshoring, China currently controls over 80 percent of certain segments of the EV battery supply chain, particularly upstream nodes such as critical minerals mining, processing, and refining. Concentration of critical minerals mining and refining capacity in China leaves our supply chains vulnerable and our national security and clean energy goals at risk. In order to improve U.S. and global resiliency in these supply chains, President Biden has invested across the U.S. battery supply chain to build a sufficient domestic industrial base. Through the Bipartisan Infrastructure Law, the Defense Production Act, and the Inflation Reduction Act, the Biden-Harris Administration has invested nearly $20 billion in grants and loans to expand domestic production capacity of advanced batteries and battery materials. The Inflation Reduction Act also contains manufacturing tax credits to incentivize investment in battery and battery material production in the United States. The President has also established the American Battery Materials Initiative, which will mobilize an all-of-government approach to secure a dependable, robust supply chain for batteries and their inputs.   Solar Cells   The tariff rate on solar cells (whether or not assembled into modules) will increase from 25% to 50% in 2024.   The tariff increase will protect against China’s policy-driven overcapacity that depresses prices and inhibits the development of solar capacity outside of China. China has used unfair practices to dominate upwards of 80 to 90% of certain parts of the global solar supply chain, and is trying to maintain that status quo. Chinese policies and nonmarket practices are flooding global markets with artificially cheap solar modules and panels, undermining investment in solar manufacturing outside of China.   The Biden-Harris Administration has made historic investments in the U.S. solar supply chain, building on early U.S. government-enabled research and development that helped create solar cell technologies. The Inflation Reduction Act provides supply-side tax incentives for solar components, including polysilicon, wafers, cells, modules, and backsheet material, as well as tax credits and grant and loan programs supporting deployment of utility-scale and residential solar energy projects. As a result of President Biden’s Investing in America agenda, solar manufacturers have already announced nearly $17 billion in planned investment under his Administration—an 8-fold increase in U.S. manufacturing capacity, enough to supply panels for millions of homes each year by 2030.   Ship-to-Shore Cranes   The tariff rate on ship-to-shore cranes will increase from 0% to 25% in 2024.   The Administration continues to deliver for the American people by rebuilding the United States’ industrial capacity to produce port cranes with trusted partners. A 25% tariff rate on ship-to-shore cranes will help protect U.S. manufacturers from China’s unfair trade practices that have led to excessive concentration in the market. Port cranes are essential pieces of infrastructure that enable the continuous movement and flow of critical goods to, from, and within the United States, and the Administration is taking action to mitigate risks that could disrupt American supply chains. This action also builds off of ongoing work to invest in U.S. port infrastructure through the President’s Investing in America Agenda. This port security initiative includes bringing port crane manufacturing capabilities back to the United States to support U.S. supply chain security and encourages ports across the country and around the world to use trusted vendors when sourcing cranes or other heavy equipment.   Medical Products   The tariff rates on syringes and needles will increase from 0% to 50% in 2024. For certain personal protective equipment (PPE), including certain respirators and face masks, the tariff rates will increase from 0–7.5% to 25% in 2024. Tariffs on rubber medical and surgical gloves will increase from 7.5% to 25% in 2026.   These tariff rate increases will help support and sustain a strong domestic industrial base for medical supplies that were essential to the COVID-19 pandemic response, and continue to be used daily in every hospital across the country to deliver essential care. The federal government and the private sector have made substantial investments to build domestic manufacturing for these and other medical products to ensure American health care workers and patients have access to critical medical products when they need them. American businesses are now struggling to compete with underpriced Chinese-made supplies dumped on the market, sometimes of such poor quality that they may raise safety concerns for health care workers and patients.   Today’s announcement reflects President Biden’s commitment to always have the back of American workers. When faced with anticompetitive, unfair practices from abroad, the President will deploy any and all tools necessary to protect American workers and industry.  

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What does a company in the USA need to do to be declared in bankruptcy and what are the consequences?

C ompanies who have major financial problems can file for bankruptcy to recoup some of their losses or find a way to get back on their feet . They can file either Chapter 7 or Chapter 11 bankruptcy, depending on their situation and objective.

How do these bankruptcy proceedings work ?

What is Chapter 7 bankruptcy?

Chapter 7 bankruptcy, also known as “liquidation” bankruptcy , is a process designed to help businesses that are overwhelmed with debt.

Its primary goal is to provide a fresh financial start to debtors by discharging most of their unsecured debts. While some assets may be liquidated , many debtors find that they can retain most of their essential property due to exemptions. The debtor is relieved from the obligation to pay the discharged debts.

However, the company may also face significant consequences, including the loss of non-exempt assets . These assets are liquidated, meaning they are sold by a court-appointed trustee. The proceeds from the sale are then used to repay creditors as fully as possible.

To go through Chapter 7 bankruptcy, the company must first file a petition with the bankruptcy court, along with detailed lists of assets and liabilities, current income and expenses, a statement of financial affairs, and other necessary information.

Upon filing, an automatic stay goes into effect, which stops most collection actions against the debtor, including lawsuits and phone calls from creditors. A bankruptcy trustee is then appointed to administer the case and oversee their liquidation .

The trustee identifies and sells non-exempt assets to raise funds to pay creditors. However, many personal assets are exempt under federal or state law, meaning the debtor may keep them.

The proceeds from the sale of assets are distributed to creditors according to the priorities established in the Bankruptcy Code.

What is Chapter 11 bankruptcy?

Chapter 11 bankruptcy is the preferred option for corporations, partnerships, and sole proprietors who believe they have a viable opportunity to get back on their feet financially.

Chapter 11 was designated as the chapter for business reorganization when the Bankruptcy Code was enacted in 1978. The restructuring of a debtor’s assets and liabilities allows a business to continue operating and pay creditors over time while addressing the financial challenges they face.

READ. ALSO: Red Lobster goes bankrupt

Chapter 11: Most expensive form of bankruptcy

Chapter 11 bankruptcy is a legal process that is commonly used by businesses, both large and small, to overcome money difficulties and work towards financial stability . While it offers opportunities for rehabilitation, it is a complex and resource-intensive process that requires careful planning and negotiation.

Because of its complexity and expense, reorganization bankruptcy is usually the last resort of a company after exploring other alternatives . Although Chapter 11 usually involves a corporation or partnership, people in business or individuals can also seek its relief.

A number of companies that were on the brink of failure and filed for bankruptcy have managed to bounce back , including General Motors, Marvel Entertainment, and Texaco .

How does Chapter 11 bankruptcy work?

The process begins when a business voluntarily files for Chapter 11 bankruptcy by submitting a petition to the bankruptcy court . The petition may also be an involuntary one , filed by creditors that meet certain requirements. Once the petition is filed, an automatic stay goes into effect. This stay prohibits creditors from taking any action to collect debts, including lawsuits, repossessions, or foreclosures.

READ ALSO: Walmart ‘bubble’ warning as wealthier customers proving a risk

Crafting a reorganization plan and disclosure statement

The business, with input from creditors, must develop a reorganization plan . This plan outlines how the company will address its financial problems, including how it will restructure its debts, renegotiate contracts, and continue its operations . If the debtor is unable to propose a plan, the creditors may submit one of their own .

Creditors then have the opportunity to vote on the plan . If approved, it is submitted to the bankruptcy court for confirmation. The court reviews the plan to ensure it meets legal requirements and is fair and equitable .

Plan implementation and ‘business as usual’

Once the court confirms the plan, the business begins implementing it . This may involve restructuring debt, selling assets, renegotiating contracts, or other measures outlined in the plan. The debtor, considered a “debtor in possession” continues to run the business .

The company will need the permission of the courts to take certain actions such as selling assets, borrowing new money, signing rental contracts, and ceasing or expanding operations .

Coming out of Chapter 11 bankruptcy

If the debtor is successful in implementing the reorganization plan, the business emerges from Chapter 11 bankruptcy . It continues its operations under the new financial structure outlined in the plan.

The business is often subject to ongoing monitoring and compliance to make sure it sticks to the terms of the reorganization plan. The bankruptcy court may retain jurisdiction over the case during this period.

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Rfp-tor for consultancy for business advisory service investing in women in nigeria programme implementation -may 2024.

• Africa Enterprise Challenge Fund
• About the African Enterprise Challenge Fund (AECF)

The Africa Enterprise Challenge Fund (AECF) transforms lives by providing investment funding and technical assistance to commercially viable businesses that improve the lives of rural communities. AECF mobilizes donor funding to support early and growth-stage businesses in agriculture and renewable and clean energy sectors, with a focus on improving incomes and employment for rural and marginalized groups. AECF is a non-profit organization, with headquarters in Nairobi and operational centers in Nigeria, Somalia, Tanzania, Mozambique, South Sudan, and Côte d’Ivoire.

Launched in 2008, AECF has contributed to the livelihood resilience of rural and marginalized communities by catalyzing innovative private sector business models with patient capital and growth support services across Sub-Saharan Africa. AECF has raised and deployed US$ 392 million to date, providing catalytic funding to enterprises in 26 countries in sub-Saharan Africa by investing in businesses that struggle to meet traditional risk-return standards for commercial investors.

• About the Investing in Women in Nigeria (IIW-Nigeria) Programme

The IIW-Nigeria Programme seeks to transform the roles of women operating in various agricultural value chains in Kano State, Nigeria, to increase incomes, improve climate resilience and transform livelihoods. The target will be businesses and cooperatives operating in the agricultural value chains that demonstrate high impact for women.

The programme seeks to:

• Improved business performance of climate smart, women owned/led SMEs and Cooperatives and sustainability of investees initiatives.
• Increased access to economic opportunities for women in climate-smart agriculture value chains in Kano state.
• Improved enabling environment and reduced systemic gender inequalities that women entrepreneurs and farmers face.

The IIW-Nigeria programme consists of the following main elements:

• Matching Grant Competition - Funding will be in the form of non-repayable grants. Funding is subject to meeting the matching fund criteria and will be milestone based, where disbursements will be made on the achievement of mutually agreed milestones provided in the contract which must be achieved/delivered before proceeding to the next milestone payment stage.
• Launch of the competition
• Concept note submission.
• Concept note shortlisting.
• Business Plan Development
• Screening and Due Diligence
• Business Plan Shortlisting
• Preparation of Investment Memoranda
• Internal and External Investment Committee Reviews
• Grant Awarding
• Contracting
• Window 2: Women groups/Cooperatives,
• Minimum fund award CAN $ 10,000
• Maximum fund award CAN $ 50,000
• At least 10% matching contribution in cash or kind
• Duration of agreement: 2 years
• Technical Assistance – IIW-Nigeria will deliver technical assistance on gender equality, human rights advocacy, business and management, climate-smart agriculture, and GAP. The programme will foster partnerships and close coordination with multiple stakeholders. These include Business Membership Organisations (BMOs), Community-Based Organisations (CBOs), Women’s Rights Organisations (WROs), Financial Institutions (FIs) and Government Ministries and Agencies including Ministries of Agriculture, Women Affairs, Commerce, Industry and Cooperative Development, amongst others.
• Background and purpose

The African Enterprise Challenge Fund (AECF) is managing the Global Affairs Canada (GAC) funded – Investing in Women in Nigeria (IIW-N) Programme. IIW-Nigeria aims to improve the economic opportunities of women in agricultural value chains in Kano, Nigeria. Over a five-year period, IIW-Nigeria will use a blended approach to invest in women-owned/led SMEs and Cooperatives as well as provide technical assistance and advocacy support to women operating within agricultural value chains.

This Terms of Reference (ToR) is developed to set out the scope of work and services for the selection of a Business Advisory firm that will work with potential Investees (women cooperatives) to guide them towards shaping their business ideas into a well-articulated concepts and business plans.

• Main Challenge of Women Cooperatives
• Most cooperatives are not cohesive units. Cooperatives are usually made up of a group of women, each doing her own thing.
• Most cooperatives do not have governance structures or frameworks and there is hardly any re-election of leadership. This often leads to elite capture at leadership level.
• Most Women Cooperatives in the agricultural sector are involved in primary production or early-stage processing (e.g., cleaning and drying of produce)
• Most cooperatives in Northern Nigeria lack administrative and financial skills.
• It would be challenging for cooperatives, as they are currently structured, to write concept papers and undertake strategic planning without technical support.
• Undertake an initial eligibility screening of women cooperatives interested in joining the competition based on the eligibility criteria set by AECF and create a shortlist of a maximum of 150 cooperatives

Under the overall supervision of the Programme Manager and in close consultation with the Programme Officers, the Advisory Firm will undertake the following activities:

• Provide technical support to the women cooperatives (endorsed by AECF to proceed to the concept stage) to conceptualize their ideas and develop concept notes for their ventures and upload on to the AECF online competition portal.
• Provide technical support to shortlisted cooperatives to prepare their detailed business plans and upload the plans on to the online competition portal.
• Assist in educating the women cooperative groups on how to institute governance structures and frameworks to make the cooperatives viable and attractive for future grants and funding.
• Deliverables

The Advisory Firm will be required to deliver the following:

• Provide a list of a maximum of 150 cooperatives shortlisted after the initial screening process together with a report outlining the basis for the selection of each of the cooperatives.
• Provide the list of cooperatives that indicated interest to participate in the competition but did not meet the selection criteria requirements
• Provide technical business advisory to 150 cooperatives to develop their concept notes and support them to upload the concept notes on the online platform
• Delivering business plans for 50 cooperatives selected by AECF to proceed to the business plan stage and uploading the business plans on the online platform
• Submission of a final report outlining the activities undertaken and the lessons learnt
• Duration of Assignment

The Assignment will be conducted in Kano, over a period of four (4) months from the pre-screening to the business plan stage.

Pre-Screening

Concept Note

Business Plan

Number of Cooperatives

Working Days

A total of 60 working days is required from May 2024 to August 2024.

• Qualifications Required

The firm should have the following experience, skills, and competencies:

• Firm must have at least 5 years’ experience providing business development support services to MSMEs in Nigeria (Profile to be provided).
• Firm must have at least 5 years’ experience conducting trainings or workshops for MSMEs, providing business advisory services including the preparation of Concept notes and business plans (Profile to be provided)
• Firm must have a lead consultant that has a minimum of 10 years' experience working with MSMEs in Northern Nigeria in various capacities, especially in Kano (CV to be provided)
• Firm must have the required number of business advisors to support the assignment with a minimum experience of 3 years working with MSMEs, especially in Kano (CV’s to be provided)
• Experience in delivering qualitative activity/project reports
• Ability of staff to communicate in local language
• Experience working on micro-enterprise initiatives within the Agricultural Sector is required.
• Firm or relevant staff of firm have experience working on Climate Smart innovations within the Agricultural Sector (Profile or CV of staff to be provided)
• Knowledge of market systems interventions and linkages is a plus.
• Experience working with NGOs and international development agencies would be an added advantage.
• BDSP Certification / Practicing Licence for firm or associates will be an added advantage (Certificate(s) to be provided).
• Evaluation Criteria

An evaluation committee will be formed by the AECF. All members will be bound by the same standards of confidentiality. The consultant should ensure that they fully respond to all criteria to be comprehensively evaluated.

The AECF may request and receive clarification from any consultant when evaluating a proposal. The evaluation committee may invite some or all the consultants to appear before the committee to clarify their proposals. In such an event, the evaluation committee may consider such clarifications in evaluating the proposals.

In deciding the final selection of a qualified bidder, the technical proposal will be given a weighting of 70% based on the evaluation criteria. Only the financial proposal of those bidders who qualify technically will be opened. The financial proposal will be allocated a weighting of 30% and the proposals will be ranked according to the total points scored.

The mandatory and desirable criteria against which proposals will be evaluated are identified in the table below.

CRITERIA FOR ASSESSMENT

Weighted Award

• TECHNICAL PROPOSAL

An understanding of the terms of reference

Demonstrate understanding of the assignment and expected outcomes.

Methodology and work plan that will deliver the best value on the assignment

Soundness and feasibility of the proposed technical approach and methodology that provide comprehensive assessments, reviews, recommendations and implementation findings and analysis to the investee needs in line with each item in the Scope of Work.

Realistic and well-structured timeline, clear identification of deliverables and milestones, and coherence with the intended Scope of Work.

Qualification and Experience

Qualification and experience of the consultant/team and evidence of relevant certification

Demonstrated experience and relevant services are undertaken by the applicant in past engagements with evidence links to previous work done / completion certificate. The experience should be linked to the Scope of Work and Target Regions. Provide skill sets and experience in aligning specifically to the Scope of Work. Please provide details of at least three (3) similar projects completed in the last(5) years

All the required registration and certification document and at least 3 detailed signed reference letters of similar work done.

• FINANCIAL PROPOSAL: Detailed showing level of effort of the team, Clarity, relevance, and reality to market value/ value for money of cost for the assignment (inclusive of any applicable tax, reimbursable, and travel where applicable).

Total Score

How to apply

• Proposal Submission

Qualified business advisory firms are invited to submit the following:

• Up to date profile of firm outlining areas of expertise/experience as outlined in the qualifications section above.
• Up-to-date CVs of staff /associates dedicated to the project.
• List of similar assignments undertaken in the past, including assignments in Kano, Nigeria where applicable
• Maximum of 2 pages outlining the proposed methodology to deliver the assignment.
• Copies of professional certificates for the firm or associates if applicable
• References from two clients served related to the outlined areas of experience.
• As per the Evaluation criteria
• Financial and Technical proposal MUST be submitted as separate documents.
• Financial proposal to be submitted in USD.

AECF is obliged by the Kenyan tax authorities to withhold taxes on service contract fees as well as ensure VAT, at 16%, is charged where applicable. Applicants are advised to ensure that they have a clear understanding of their tax position with regards to provisions of Kenya tax legislation when developing their proposals.

• APPLICATION

The AECF is an Equal Opportunity Employer. The AECF considers all interested candidates based on merit without regard to race, gender, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

Interested consultants are requested to submit their technical and financial proposal to [email protected] by 26th May,2024, 5pm (EAT).

All questions should be directed to the procurement email by 21st May 2024

The subject of the email should be CONSULTANCY FOR BUSINESS ADVISORY SERVICE INVESTING IN WOMEN IN NIGERIA PROGRAMME IMPLEMENTATION . The AECF shall not be liable for not opening proposals that are submitted with a different subject or responding to questions that did not meet the deadline as indicated.

AECF reserves the right to determine the structure of the process, number of short-listed participants, the right to withdraw from the proposal process, the right to change this timetable at any time without notice and reserves the right to withdraw this tender at any time, without prior notice and without liability to compensate and/or reimburse any party.

NB: The AECF does not charge an application fee for participation in the tender process and has not appointed any agents or intermediaries to facilitate applications. Applicants are advised to reach out directly to the AECF PROCUREMENT DEPARTMENT .

For more information, please visit our website as per the link below.

https://www.aecfafrica.org/careers/request-for-proposal-terms-of-reference-for-consultancy-for-business-advisory-service-investing-in-women-in-nigeria-programme-implementation-may-2024/

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