example of quantitative and qualitative research questions

An official website of the United States government

The .gov means it’s official. Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

The site is secure. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

• Publications
• Account settings

Preview improvements coming to the PMC website in October 2024. Learn More or Try it out now .

• Advanced Search
• Journal List
• J Korean Med Sci
• v.37(16); 2022 Apr 25

A Practical Guide to Writing Quantitative and Qualitative Research Questions and Hypotheses in Scholarly Articles

Edward barroga.

1 Department of General Education, Graduate School of Nursing Science, St. Luke’s International University, Tokyo, Japan.

Glafera Janet Matanguihan

2 Department of Biological Sciences, Messiah University, Mechanicsburg, PA, USA.

The development of research questions and the subsequent hypotheses are prerequisites to defining the main research purpose and specific objectives of a study. Consequently, these objectives determine the study design and research outcome. The development of research questions is a process based on knowledge of current trends, cutting-edge studies, and technological advances in the research field. Excellent research questions are focused and require a comprehensive literature search and in-depth understanding of the problem being investigated. Initially, research questions may be written as descriptive questions which could be developed into inferential questions. These questions must be specific and concise to provide a clear foundation for developing hypotheses. Hypotheses are more formal predictions about the research outcomes. These specify the possible results that may or may not be expected regarding the relationship between groups. Thus, research questions and hypotheses clarify the main purpose and specific objectives of the study, which in turn dictate the design of the study, its direction, and outcome. Studies developed from good research questions and hypotheses will have trustworthy outcomes with wide-ranging social and health implications.

INTRODUCTION

Scientific research is usually initiated by posing evidenced-based research questions which are then explicitly restated as hypotheses. 1 , 2 The hypotheses provide directions to guide the study, solutions, explanations, and expected results. 3 , 4 Both research questions and hypotheses are essentially formulated based on conventional theories and real-world processes, which allow the inception of novel studies and the ethical testing of ideas. 5 , 6

It is crucial to have knowledge of both quantitative and qualitative research 2 as both types of research involve writing research questions and hypotheses. 7 However, these crucial elements of research are sometimes overlooked; if not overlooked, then framed without the forethought and meticulous attention it needs. Planning and careful consideration are needed when developing quantitative or qualitative research, particularly when conceptualizing research questions and hypotheses. 4

There is a continuing need to support researchers in the creation of innovative research questions and hypotheses, as well as for journal articles that carefully review these elements. 1 When research questions and hypotheses are not carefully thought of, unethical studies and poor outcomes usually ensue. Carefully formulated research questions and hypotheses define well-founded objectives, which in turn determine the appropriate design, course, and outcome of the study. This article then aims to discuss in detail the various aspects of crafting research questions and hypotheses, with the goal of guiding researchers as they develop their own. Examples from the authors and peer-reviewed scientific articles in the healthcare field are provided to illustrate key points.

DEFINITIONS AND RELATIONSHIP OF RESEARCH QUESTIONS AND HYPOTHESES

A research question is what a study aims to answer after data analysis and interpretation. The answer is written in length in the discussion section of the paper. Thus, the research question gives a preview of the different parts and variables of the study meant to address the problem posed in the research question. 1 An excellent research question clarifies the research writing while facilitating understanding of the research topic, objective, scope, and limitations of the study. 5

On the other hand, a research hypothesis is an educated statement of an expected outcome. This statement is based on background research and current knowledge. 8 , 9 The research hypothesis makes a specific prediction about a new phenomenon 10 or a formal statement on the expected relationship between an independent variable and a dependent variable. 3 , 11 It provides a tentative answer to the research question to be tested or explored. 4

Hypotheses employ reasoning to predict a theory-based outcome. 10 These can also be developed from theories by focusing on components of theories that have not yet been observed. 10 The validity of hypotheses is often based on the testability of the prediction made in a reproducible experiment. 8

Conversely, hypotheses can also be rephrased as research questions. Several hypotheses based on existing theories and knowledge may be needed to answer a research question. Developing ethical research questions and hypotheses creates a research design that has logical relationships among variables. These relationships serve as a solid foundation for the conduct of the study. 4 , 11 Haphazardly constructed research questions can result in poorly formulated hypotheses and improper study designs, leading to unreliable results. Thus, the formulations of relevant research questions and verifiable hypotheses are crucial when beginning research. 12

CHARACTERISTICS OF GOOD RESEARCH QUESTIONS AND HYPOTHESES

Excellent research questions are specific and focused. These integrate collective data and observations to confirm or refute the subsequent hypotheses. Well-constructed hypotheses are based on previous reports and verify the research context. These are realistic, in-depth, sufficiently complex, and reproducible. More importantly, these hypotheses can be addressed and tested. 13

There are several characteristics of well-developed hypotheses. Good hypotheses are 1) empirically testable 7 , 10 , 11 , 13 ; 2) backed by preliminary evidence 9 ; 3) testable by ethical research 7 , 9 ; 4) based on original ideas 9 ; 5) have evidenced-based logical reasoning 10 ; and 6) can be predicted. 11 Good hypotheses can infer ethical and positive implications, indicating the presence of a relationship or effect relevant to the research theme. 7 , 11 These are initially developed from a general theory and branch into specific hypotheses by deductive reasoning. In the absence of a theory to base the hypotheses, inductive reasoning based on specific observations or findings form more general hypotheses. 10

TYPES OF RESEARCH QUESTIONS AND HYPOTHESES

Research questions and hypotheses are developed according to the type of research, which can be broadly classified into quantitative and qualitative research. We provide a summary of the types of research questions and hypotheses under quantitative and qualitative research categories in Table 1 .

Research questions in quantitative research

In quantitative research, research questions inquire about the relationships among variables being investigated and are usually framed at the start of the study. These are precise and typically linked to the subject population, dependent and independent variables, and research design. 1 Research questions may also attempt to describe the behavior of a population in relation to one or more variables, or describe the characteristics of variables to be measured ( descriptive research questions ). 1 , 5 , 14 These questions may also aim to discover differences between groups within the context of an outcome variable ( comparative research questions ), 1 , 5 , 14 or elucidate trends and interactions among variables ( relationship research questions ). 1 , 5 We provide examples of descriptive, comparative, and relationship research questions in quantitative research in Table 2 .

Hypotheses in quantitative research

In quantitative research, hypotheses predict the expected relationships among variables. 15 Relationships among variables that can be predicted include 1) between a single dependent variable and a single independent variable ( simple hypothesis ) or 2) between two or more independent and dependent variables ( complex hypothesis ). 4 , 11 Hypotheses may also specify the expected direction to be followed and imply an intellectual commitment to a particular outcome ( directional hypothesis ) 4 . On the other hand, hypotheses may not predict the exact direction and are used in the absence of a theory, or when findings contradict previous studies ( non-directional hypothesis ). 4 In addition, hypotheses can 1) define interdependency between variables ( associative hypothesis ), 4 2) propose an effect on the dependent variable from manipulation of the independent variable ( causal hypothesis ), 4 3) state a negative relationship between two variables ( null hypothesis ), 4 , 11 , 15 4) replace the working hypothesis if rejected ( alternative hypothesis ), 15 explain the relationship of phenomena to possibly generate a theory ( working hypothesis ), 11 5) involve quantifiable variables that can be tested statistically ( statistical hypothesis ), 11 6) or express a relationship whose interlinks can be verified logically ( logical hypothesis ). 11 We provide examples of simple, complex, directional, non-directional, associative, causal, null, alternative, working, statistical, and logical hypotheses in quantitative research, as well as the definition of quantitative hypothesis-testing research in Table 3 .

Research questions in qualitative research

Unlike research questions in quantitative research, research questions in qualitative research are usually continuously reviewed and reformulated. The central question and associated subquestions are stated more than the hypotheses. 15 The central question broadly explores a complex set of factors surrounding the central phenomenon, aiming to present the varied perspectives of participants. 15

There are varied goals for which qualitative research questions are developed. These questions can function in several ways, such as to 1) identify and describe existing conditions ( contextual research question s); 2) describe a phenomenon ( descriptive research questions ); 3) assess the effectiveness of existing methods, protocols, theories, or procedures ( evaluation research questions ); 4) examine a phenomenon or analyze the reasons or relationships between subjects or phenomena ( explanatory research questions ); or 5) focus on unknown aspects of a particular topic ( exploratory research questions ). 5 In addition, some qualitative research questions provide new ideas for the development of theories and actions ( generative research questions ) or advance specific ideologies of a position ( ideological research questions ). 1 Other qualitative research questions may build on a body of existing literature and become working guidelines ( ethnographic research questions ). Research questions may also be broadly stated without specific reference to the existing literature or a typology of questions ( phenomenological research questions ), may be directed towards generating a theory of some process ( grounded theory questions ), or may address a description of the case and the emerging themes ( qualitative case study questions ). 15 We provide examples of contextual, descriptive, evaluation, explanatory, exploratory, generative, ideological, ethnographic, phenomenological, grounded theory, and qualitative case study research questions in qualitative research in Table 4 , and the definition of qualitative hypothesis-generating research in Table 5 .

Qualitative studies usually pose at least one central research question and several subquestions starting with How or What . These research questions use exploratory verbs such as explore or describe . These also focus on one central phenomenon of interest, and may mention the participants and research site. 15

Hypotheses in qualitative research

Hypotheses in qualitative research are stated in the form of a clear statement concerning the problem to be investigated. Unlike in quantitative research where hypotheses are usually developed to be tested, qualitative research can lead to both hypothesis-testing and hypothesis-generating outcomes. 2 When studies require both quantitative and qualitative research questions, this suggests an integrative process between both research methods wherein a single mixed-methods research question can be developed. 1

FRAMEWORKS FOR DEVELOPING RESEARCH QUESTIONS AND HYPOTHESES

Research questions followed by hypotheses should be developed before the start of the study. 1 , 12 , 14 It is crucial to develop feasible research questions on a topic that is interesting to both the researcher and the scientific community. This can be achieved by a meticulous review of previous and current studies to establish a novel topic. Specific areas are subsequently focused on to generate ethical research questions. The relevance of the research questions is evaluated in terms of clarity of the resulting data, specificity of the methodology, objectivity of the outcome, depth of the research, and impact of the study. 1 , 5 These aspects constitute the FINER criteria (i.e., Feasible, Interesting, Novel, Ethical, and Relevant). 1 Clarity and effectiveness are achieved if research questions meet the FINER criteria. In addition to the FINER criteria, Ratan et al. described focus, complexity, novelty, feasibility, and measurability for evaluating the effectiveness of research questions. 14

The PICOT and PEO frameworks are also used when developing research questions. 1 The following elements are addressed in these frameworks, PICOT: P-population/patients/problem, I-intervention or indicator being studied, C-comparison group, O-outcome of interest, and T-timeframe of the study; PEO: P-population being studied, E-exposure to preexisting conditions, and O-outcome of interest. 1 Research questions are also considered good if these meet the “FINERMAPS” framework: Feasible, Interesting, Novel, Ethical, Relevant, Manageable, Appropriate, Potential value/publishable, and Systematic. 14

As we indicated earlier, research questions and hypotheses that are not carefully formulated result in unethical studies or poor outcomes. To illustrate this, we provide some examples of ambiguous research question and hypotheses that result in unclear and weak research objectives in quantitative research ( Table 6 ) 16 and qualitative research ( Table 7 ) 17 , and how to transform these ambiguous research question(s) and hypothesis(es) into clear and good statements.

a These statements were composed for comparison and illustrative purposes only.

b These statements are direct quotes from Higashihara and Horiuchi. 16

a This statement is a direct quote from Shimoda et al. 17

The other statements were composed for comparison and illustrative purposes only.

CONSTRUCTING RESEARCH QUESTIONS AND HYPOTHESES

To construct effective research questions and hypotheses, it is very important to 1) clarify the background and 2) identify the research problem at the outset of the research, within a specific timeframe. 9 Then, 3) review or conduct preliminary research to collect all available knowledge about the possible research questions by studying theories and previous studies. 18 Afterwards, 4) construct research questions to investigate the research problem. Identify variables to be accessed from the research questions 4 and make operational definitions of constructs from the research problem and questions. Thereafter, 5) construct specific deductive or inductive predictions in the form of hypotheses. 4 Finally, 6) state the study aims . This general flow for constructing effective research questions and hypotheses prior to conducting research is shown in Fig. 1 .

Research questions are used more frequently in qualitative research than objectives or hypotheses. 3 These questions seek to discover, understand, explore or describe experiences by asking “What” or “How.” The questions are open-ended to elicit a description rather than to relate variables or compare groups. The questions are continually reviewed, reformulated, and changed during the qualitative study. 3 Research questions are also used more frequently in survey projects than hypotheses in experiments in quantitative research to compare variables and their relationships.

Hypotheses are constructed based on the variables identified and as an if-then statement, following the template, ‘If a specific action is taken, then a certain outcome is expected.’ At this stage, some ideas regarding expectations from the research to be conducted must be drawn. 18 Then, the variables to be manipulated (independent) and influenced (dependent) are defined. 4 Thereafter, the hypothesis is stated and refined, and reproducible data tailored to the hypothesis are identified, collected, and analyzed. 4 The hypotheses must be testable and specific, 18 and should describe the variables and their relationships, the specific group being studied, and the predicted research outcome. 18 Hypotheses construction involves a testable proposition to be deduced from theory, and independent and dependent variables to be separated and measured separately. 3 Therefore, good hypotheses must be based on good research questions constructed at the start of a study or trial. 12

In summary, research questions are constructed after establishing the background of the study. Hypotheses are then developed based on the research questions. Thus, it is crucial to have excellent research questions to generate superior hypotheses. In turn, these would determine the research objectives and the design of the study, and ultimately, the outcome of the research. 12 Algorithms for building research questions and hypotheses are shown in Fig. 2 for quantitative research and in Fig. 3 for qualitative research.

EXAMPLES OF RESEARCH QUESTIONS FROM PUBLISHED ARTICLES

• EXAMPLE 1. Descriptive research question (quantitative research)
• - Presents research variables to be assessed (distinct phenotypes and subphenotypes)
• “BACKGROUND: Since COVID-19 was identified, its clinical and biological heterogeneity has been recognized. Identifying COVID-19 phenotypes might help guide basic, clinical, and translational research efforts.
• RESEARCH QUESTION: Does the clinical spectrum of patients with COVID-19 contain distinct phenotypes and subphenotypes? ” 19
• EXAMPLE 2. Relationship research question (quantitative research)
• - Shows interactions between dependent variable (static postural control) and independent variable (peripheral visual field loss)
• “Background: Integration of visual, vestibular, and proprioceptive sensations contributes to postural control. People with peripheral visual field loss have serious postural instability. However, the directional specificity of postural stability and sensory reweighting caused by gradual peripheral visual field loss remain unclear.
• Research question: What are the effects of peripheral visual field loss on static postural control ?” 20
• EXAMPLE 3. Comparative research question (quantitative research)
• - Clarifies the difference among groups with an outcome variable (patients enrolled in COMPERA with moderate PH or severe PH in COPD) and another group without the outcome variable (patients with idiopathic pulmonary arterial hypertension (IPAH))
• “BACKGROUND: Pulmonary hypertension (PH) in COPD is a poorly investigated clinical condition.
• RESEARCH QUESTION: Which factors determine the outcome of PH in COPD?
• STUDY DESIGN AND METHODS: We analyzed the characteristics and outcome of patients enrolled in the Comparative, Prospective Registry of Newly Initiated Therapies for Pulmonary Hypertension (COMPERA) with moderate or severe PH in COPD as defined during the 6th PH World Symposium who received medical therapy for PH and compared them with patients with idiopathic pulmonary arterial hypertension (IPAH) .” 21
• EXAMPLE 4. Exploratory research question (qualitative research)
• - Explores areas that have not been fully investigated (perspectives of families and children who receive care in clinic-based child obesity treatment) to have a deeper understanding of the research problem
• “Problem: Interventions for children with obesity lead to only modest improvements in BMI and long-term outcomes, and data are limited on the perspectives of families of children with obesity in clinic-based treatment. This scoping review seeks to answer the question: What is known about the perspectives of families and children who receive care in clinic-based child obesity treatment? This review aims to explore the scope of perspectives reported by families of children with obesity who have received individualized outpatient clinic-based obesity treatment.” 22
• EXAMPLE 5. Relationship research question (quantitative research)
• - Defines interactions between dependent variable (use of ankle strategies) and independent variable (changes in muscle tone)
• “Background: To maintain an upright standing posture against external disturbances, the human body mainly employs two types of postural control strategies: “ankle strategy” and “hip strategy.” While it has been reported that the magnitude of the disturbance alters the use of postural control strategies, it has not been elucidated how the level of muscle tone, one of the crucial parameters of bodily function, determines the use of each strategy. We have previously confirmed using forward dynamics simulations of human musculoskeletal models that an increased muscle tone promotes the use of ankle strategies. The objective of the present study was to experimentally evaluate a hypothesis: an increased muscle tone promotes the use of ankle strategies. Research question: Do changes in the muscle tone affect the use of ankle strategies ?” 23

EXAMPLES OF HYPOTHESES IN PUBLISHED ARTICLES

• EXAMPLE 1. Working hypothesis (quantitative research)
• - A hypothesis that is initially accepted for further research to produce a feasible theory
• “As fever may have benefit in shortening the duration of viral illness, it is plausible to hypothesize that the antipyretic efficacy of ibuprofen may be hindering the benefits of a fever response when taken during the early stages of COVID-19 illness .” 24
• “In conclusion, it is plausible to hypothesize that the antipyretic efficacy of ibuprofen may be hindering the benefits of a fever response . The difference in perceived safety of these agents in COVID-19 illness could be related to the more potent efficacy to reduce fever with ibuprofen compared to acetaminophen. Compelling data on the benefit of fever warrant further research and review to determine when to treat or withhold ibuprofen for early stage fever for COVID-19 and other related viral illnesses .” 24
• EXAMPLE 2. Exploratory hypothesis (qualitative research)
• - Explores particular areas deeper to clarify subjective experience and develop a formal hypothesis potentially testable in a future quantitative approach
• “We hypothesized that when thinking about a past experience of help-seeking, a self distancing prompt would cause increased help-seeking intentions and more favorable help-seeking outcome expectations .” 25
• “Conclusion
• Although a priori hypotheses were not supported, further research is warranted as results indicate the potential for using self-distancing approaches to increasing help-seeking among some people with depressive symptomatology.” 25
• EXAMPLE 3. Hypothesis-generating research to establish a framework for hypothesis testing (qualitative research)
• “We hypothesize that compassionate care is beneficial for patients (better outcomes), healthcare systems and payers (lower costs), and healthcare providers (lower burnout). ” 26
• Compassionomics is the branch of knowledge and scientific study of the effects of compassionate healthcare. Our main hypotheses are that compassionate healthcare is beneficial for (1) patients, by improving clinical outcomes, (2) healthcare systems and payers, by supporting financial sustainability, and (3) HCPs, by lowering burnout and promoting resilience and well-being. The purpose of this paper is to establish a scientific framework for testing the hypotheses above . If these hypotheses are confirmed through rigorous research, compassionomics will belong in the science of evidence-based medicine, with major implications for all healthcare domains.” 26
• EXAMPLE 4. Statistical hypothesis (quantitative research)
• - An assumption is made about the relationship among several population characteristics ( gender differences in sociodemographic and clinical characteristics of adults with ADHD ). Validity is tested by statistical experiment or analysis ( chi-square test, Students t-test, and logistic regression analysis)
• “Our research investigated gender differences in sociodemographic and clinical characteristics of adults with ADHD in a Japanese clinical sample. Due to unique Japanese cultural ideals and expectations of women's behavior that are in opposition to ADHD symptoms, we hypothesized that women with ADHD experience more difficulties and present more dysfunctions than men . We tested the following hypotheses: first, women with ADHD have more comorbidities than men with ADHD; second, women with ADHD experience more social hardships than men, such as having less full-time employment and being more likely to be divorced.” 27
• “Statistical Analysis
• ( text omitted ) Between-gender comparisons were made using the chi-squared test for categorical variables and Students t-test for continuous variables…( text omitted ). A logistic regression analysis was performed for employment status, marital status, and comorbidity to evaluate the independent effects of gender on these dependent variables.” 27

EXAMPLES OF HYPOTHESIS AS WRITTEN IN PUBLISHED ARTICLES IN RELATION TO OTHER PARTS

• EXAMPLE 1. Background, hypotheses, and aims are provided
• “Pregnant women need skilled care during pregnancy and childbirth, but that skilled care is often delayed in some countries …( text omitted ). The focused antenatal care (FANC) model of WHO recommends that nurses provide information or counseling to all pregnant women …( text omitted ). Job aids are visual support materials that provide the right kind of information using graphics and words in a simple and yet effective manner. When nurses are not highly trained or have many work details to attend to, these job aids can serve as a content reminder for the nurses and can be used for educating their patients (Jennings, Yebadokpo, Affo, & Agbogbe, 2010) ( text omitted ). Importantly, additional evidence is needed to confirm how job aids can further improve the quality of ANC counseling by health workers in maternal care …( text omitted )” 28
• “ This has led us to hypothesize that the quality of ANC counseling would be better if supported by job aids. Consequently, a better quality of ANC counseling is expected to produce higher levels of awareness concerning the danger signs of pregnancy and a more favorable impression of the caring behavior of nurses .” 28
• “This study aimed to examine the differences in the responses of pregnant women to a job aid-supported intervention during ANC visit in terms of 1) their understanding of the danger signs of pregnancy and 2) their impression of the caring behaviors of nurses to pregnant women in rural Tanzania.” 28
• EXAMPLE 2. Background, hypotheses, and aims are provided
• “We conducted a two-arm randomized controlled trial (RCT) to evaluate and compare changes in salivary cortisol and oxytocin levels of first-time pregnant women between experimental and control groups. The women in the experimental group touched and held an infant for 30 min (experimental intervention protocol), whereas those in the control group watched a DVD movie of an infant (control intervention protocol). The primary outcome was salivary cortisol level and the secondary outcome was salivary oxytocin level.” 29
• “ We hypothesize that at 30 min after touching and holding an infant, the salivary cortisol level will significantly decrease and the salivary oxytocin level will increase in the experimental group compared with the control group .” 29
• EXAMPLE 3. Background, aim, and hypothesis are provided
• “In countries where the maternal mortality ratio remains high, antenatal education to increase Birth Preparedness and Complication Readiness (BPCR) is considered one of the top priorities [1]. BPCR includes birth plans during the antenatal period, such as the birthplace, birth attendant, transportation, health facility for complications, expenses, and birth materials, as well as family coordination to achieve such birth plans. In Tanzania, although increasing, only about half of all pregnant women attend an antenatal clinic more than four times [4]. Moreover, the information provided during antenatal care (ANC) is insufficient. In the resource-poor settings, antenatal group education is a potential approach because of the limited time for individual counseling at antenatal clinics.” 30
• “This study aimed to evaluate an antenatal group education program among pregnant women and their families with respect to birth-preparedness and maternal and infant outcomes in rural villages of Tanzania.” 30
• “ The study hypothesis was if Tanzanian pregnant women and their families received a family-oriented antenatal group education, they would (1) have a higher level of BPCR, (2) attend antenatal clinic four or more times, (3) give birth in a health facility, (4) have less complications of women at birth, and (5) have less complications and deaths of infants than those who did not receive the education .” 30

Research questions and hypotheses are crucial components to any type of research, whether quantitative or qualitative. These questions should be developed at the very beginning of the study. Excellent research questions lead to superior hypotheses, which, like a compass, set the direction of research, and can often determine the successful conduct of the study. Many research studies have floundered because the development of research questions and subsequent hypotheses was not given the thought and meticulous attention needed. The development of research questions and hypotheses is an iterative process based on extensive knowledge of the literature and insightful grasp of the knowledge gap. Focused, concise, and specific research questions provide a strong foundation for constructing hypotheses which serve as formal predictions about the research outcomes. Research questions and hypotheses are crucial elements of research that should not be overlooked. They should be carefully thought of and constructed when planning research. This avoids unethical studies and poor outcomes by defining well-founded objectives that determine the design, course, and outcome of the study.

Disclosure: The authors have no potential conflicts of interest to disclose.

Author Contributions:

• Conceptualization: Barroga E, Matanguihan GJ.
• Methodology: Barroga E, Matanguihan GJ.
• Writing - original draft: Barroga E, Matanguihan GJ.
• Writing - review & editing: Barroga E, Matanguihan GJ.

Root out friction in every digital experience, super-charge conversion rates, and optimize digital self-service

Uncover insights from any interaction, deliver AI-powered agent coaching, and reduce cost to serve

Increase revenue and loyalty with real-time insights and recommendations delivered to teams on the ground

Know how your people feel and empower managers to improve employee engagement, productivity, and retention

Take action in the moments that matter most along the employee journey and drive bottom line growth

Whatever they’re are saying, wherever they’re saying it, know exactly what’s going on with your people

Get faster, richer insights with qual and quant tools that make powerful market research available to everyone

Run concept tests, pricing studies, prototyping + more with fast, powerful studies designed by UX research experts

Track your brand performance 24/7 and act quickly to respond to opportunities and challenges in your market

Explore the platform powering Experience Management

• Free Account
• For Digital
• For Customer Care
• For Human Resources
• For Researchers
• Financial Services
• All Industries

Popular Use Cases

• Customer Experience
• Employee Experience
• Net Promoter Score
• Voice of Customer
• Customer Success Hub
• Product Documentation
• Training & Certification
• XM Institute
• Popular Resources
• Customer Stories
• Artificial Intelligence

Market Research

• Partnerships
• Marketplace

The annual gathering of the experience leaders at the world’s iconic brands building breakthrough business results, live in Salt Lake City.

• English/AU & NZ
• Español/Europa
• Español/América Latina
• Português Brasileiro
• REQUEST DEMO
• Experience Management
• Qualitative Research Questions

Try Qualtrics for free

How to write qualitative research questions.

11 min read Here’s how to write effective qualitative research questions for your projects, and why getting it right matters so much.

What is qualitative research?

Qualitative research is a blanket term covering a wide range of research methods and theoretical framing approaches. The unifying factor in all these types of qualitative study is that they deal with data that cannot be counted. Typically this means things like people’s stories, feelings, opinions and emotions , and the meanings they ascribe to their experiences.

Qualitative study is one of two main categories of research, the other being quantitative research. Quantitative research deals with numerical data – that which can be counted and quantified, and which is mostly concerned with trends and patterns in large-scale datasets.

What are research questions?

Research questions are questions you are trying to answer with your research. To put it another way, your research question is the reason for your study, and the beginning point for your research design. There is normally only one research question per study, although if your project is very complex, you may have multiple research questions that are closely linked to one central question.

A good qualitative research question sums up your research objective. It’s a way of expressing the central question of your research, identifying your particular topic and the central issue you are examining.

Research questions are quite different from survey questions, questions used in focus groups or interview questions. A long list of questions is used in these types of study, as opposed to one central question. Additionally, interview or survey questions are asked of participants, whereas research questions are only for the researcher to maintain a clear understanding of the research design.

Research questions are used in both qualitative and quantitative research , although what makes a good research question might vary between the two.

In fact, the type of research questions you are asking can help you decide whether you need to take a quantitative or qualitative approach to your research project.

Discover the fundamentals of qualitative research

Quantitative vs. qualitative research questions

Writing research questions is very important in both qualitative and quantitative research, but the research questions that perform best in the two types of studies are quite different.

Quantitative research questions

Quantitative research questions usually relate to quantities, similarities and differences.

It might reflect the researchers’ interest in determining whether relationships between variables exist, and if so whether they are statistically significant. Or it may focus on establishing differences between things through comparison, and using statistical analysis to determine whether those differences are meaningful or due to chance.

• How much? This kind of research question is one of the simplest. It focuses on quantifying something. For example:

How many Yoruba speakers are there in the state of Maine?

• What is the connection?

This type of quantitative research question examines how one variable affects another.

For example:

How does a low level of sunlight affect the mood scores (1-10) of Antarctic explorers during winter?

• What is the difference? Quantitative research questions in this category identify two categories and measure the difference between them using numerical data.

Do white cats stay cooler than tabby cats in hot weather?

If your research question fits into one of the above categories, you’re probably going to be doing a quantitative study.

Qualitative research questions

Qualitative research questions focus on exploring phenomena, meanings and experiences.

Unlike quantitative research, qualitative research isn’t about finding causal relationships between variables. So although qualitative research questions might touch on topics that involve one variable influencing another, or looking at the difference between things, finding and quantifying those relationships isn’t the primary objective.

In fact, you as a qualitative researcher might end up studying a very similar topic to your colleague who is doing a quantitative study, but your areas of focus will be quite different. Your research methods will also be different – they might include focus groups, ethnography studies, and other kinds of qualitative study.

A few example qualitative research questions:

• What is it like being an Antarctic explorer during winter?
• What are the experiences of Yoruba speakers in the USA?
• How do white cat owners describe their pets?

Qualitative research question types

Marshall and Rossman (1989) identified 4 qualitative research question types, each with its own typical research strategy and methods.

• Exploratory questions

Exploratory questions are used when relatively little is known about the research topic. The process researchers follow when pursuing exploratory questions might involve interviewing participants, holding focus groups, or diving deep with a case study.

• Explanatory questions

With explanatory questions, the research topic is approached with a view to understanding the causes that lie behind phenomena. However, unlike a quantitative project, the focus of explanatory questions is on qualitative analysis of multiple interconnected factors that have influenced a particular group or area, rather than a provable causal link between dependent and independent variables.

• Descriptive questions

As the name suggests, descriptive questions aim to document and record what is happening. In answering descriptive questions , researchers might interact directly with participants with surveys or interviews, as well as using observational studies and ethnography studies that collect data on how participants interact with their wider environment.

• Predictive questions

Predictive questions start from the phenomena of interest and investigate what ramifications it might have in the future. Answering predictive questions may involve looking back as well as forward, with content analysis, questionnaires and studies of non-verbal communication (kinesics).

Why are good qualitative research questions important?

We know research questions are very important. But what makes them so essential? (And is that question a qualitative or quantitative one?)

Getting your qualitative research questions right has a number of benefits.

• It defines your qualitative research project Qualitative research questions definitively nail down the research population, the thing you’re examining, and what the nature of your answer will be.This means you can explain your research project to other people both inside and outside your business or organization. That could be critical when it comes to securing funding for your project, recruiting participants and members of your research team, and ultimately for publishing your results. It can also help you assess right the ethical considerations for your population of study.
• It maintains focus Good qualitative research questions help researchers to stick to the area of focus as they carry out their research. Keeping the research question in mind will help them steer away from tangents during their research or while they are carrying out qualitative research interviews. This holds true whatever the qualitative methods are, whether it’s a focus group, survey, thematic analysis or other type of inquiry.That doesn’t mean the research project can’t morph and change during its execution – sometimes this is acceptable and even welcome – but having a research question helps demarcate the starting point for the research. It can be referred back to if the scope and focus of the project does change.
• It helps make sure your outcomes are achievable

Because qualitative research questions help determine the kind of results you’re going to get, it helps make sure those results are achievable. By formulating good qualitative research questions in advance, you can make sure the things you want to know and the way you’re going to investigate them are grounded in practical reality. Otherwise, you may be at risk of taking on a research project that can’t be satisfactorily completed.

Developing good qualitative research questions

All researchers use research questions to define their parameters, keep their study on track and maintain focus on the research topic. This is especially important with qualitative questions, where there may be exploratory or inductive methods in use that introduce researchers to new and interesting areas of inquiry. Here are some tips for writing good qualitative research questions.

1. Keep it specific

Broader research questions are difficult to act on. They may also be open to interpretation, or leave some parameters undefined.

Strong example: How do Baby Boomers in the USA feel about their gender identity?

Weak example: Do people feel different about gender now?

2. Be original

Look for research questions that haven’t been widely addressed by others already.

Strong example: What are the effects of video calling on women’s experiences of work?

Weak example: Are women given less respect than men at work?

3. Make it research-worthy

Don’t ask a question that can be answered with a ‘yes’ or ‘no’, or with a quick Google search.

Strong example: What do people like and dislike about living in a highly multi-lingual country?

Weak example: What languages are spoken in India?

4. Focus your question

Don’t roll multiple topics or questions into one. Qualitative data may involve multiple topics, but your qualitative questions should be focused.

Strong example: What is the experience of disabled children and their families when using social services?

Weak example: How can we improve social services for children affected by poverty and disability?

4. Focus on your own discipline, not someone else’s

Avoid asking questions that are for the politicians, police or others to address.

Strong example: What does it feel like to be the victim of a hate crime?

Weak example: How can hate crimes be prevented?

5. Ask something researchable

Big questions, questions about hypothetical events or questions that would require vastly more resources than you have access to are not useful starting points for qualitative studies. Qualitative words or subjective ideas that lack definition are also not helpful.

Strong example: How do perceptions of physical beauty vary between today’s youth and their parents’ generation?

Weak example: Which country has the most beautiful people in it?

Related resources

Qualitative research design 12 min read, primary vs secondary research 14 min read, business research methods 12 min read, qualitative research interviews 11 min read, market intelligence 10 min read, marketing insights 11 min read, ethnographic research 11 min read, request demo.

Ready to learn more about Qualtrics?

Qualitative Research Questions: Gain Powerful Insights + 25 Examples

We review the basics of qualitative research questions, including their key components, how to craft them effectively, & 25 example questions.

Einstein was many things—a physicist, a philosopher, and, undoubtedly, a mastermind. He also had an incredible way with words. His quote, "Everything that can be counted does not necessarily count; everything that counts cannot necessarily be counted," is particularly poignant when it comes to research. 

Some inquiries call for a quantitative approach, for counting and measuring data in order to arrive at general conclusions. Other investigations, like qualitative research, rely on deep exploration and understanding of individual cases in order to develop a greater understanding of the whole. That’s what we’re going to focus on today.

Qualitative research questions focus on the "how" and "why" of things, rather than the "what". They ask about people's experiences and perceptions , and can be used to explore a wide range of topics.

The following article will discuss the basics of qualitative research questions, including their key components, and how to craft them effectively. You'll also find 25 examples of effective qualitative research questions you can use as inspiration for your own studies.

Let’s get started!

What are qualitative research questions, and when are they used?

When researchers set out to conduct a study on a certain topic, their research is chiefly directed by an overarching question . This question provides focus for the study and helps determine what kind of data will be collected.

By starting with a question, we gain parameters and objectives for our line of research. What are we studying? For what purpose? How will we know when we’ve achieved our goals?

Of course, some of these questions can be described as quantitative in nature. When a research question is quantitative, it usually seeks to measure or calculate something in a systematic way.

For example:

• How many people in our town use the library?
• What is the average income of families in our city?
• How much does the average person weigh?

Other research questions, however—and the ones we will be focusing on in this article—are qualitative in nature. Qualitative research questions are open-ended and seek to explore a given topic in-depth.

According to the Australian & New Zealand Journal of Psychiatry , “Qualitative research aims to address questions concerned with developing an understanding of the meaning and experience dimensions of humans’ lives and social worlds.”

This type of research can be used to gain a better understanding of people’s thoughts, feelings and experiences by “addressing questions beyond ‘what works’, towards ‘what works for whom when, how and why, and focusing on intervention improvement rather than accreditation,” states one paper in Neurological Research and Practice .

Qualitative questions often produce rich data that can help researchers develop hypotheses for further quantitative study.

• What are people’s thoughts on the new library?
• How does it feel to be a first-generation student at our school?
• How do people feel about the changes taking place in our town?

As stated by a paper in Human Reproduction , “...‘qualitative’ methods are used to answer questions about experience, meaning, and perspective, most often from the standpoint of the participant. These data are usually not amenable to counting or measuring.”

Both quantitative and qualitative questions have their uses; in fact, they often complement each other. A well-designed research study will include a mix of both types of questions in order to gain a fuller understanding of the topic at hand.

If you would like to recruit unlimited participants for qualitative research for free and only pay for the interview you conduct, try using Respondent  today. 

Crafting qualitative research questions for powerful insights

Now that we have a basic understanding of what qualitative research questions are and when they are used, let’s take a look at how you can begin crafting your own.

According to a study in the International Journal of Qualitative Studies in Education, there is a certain process researchers should follow when crafting their questions, which we’ll explore in more depth.

1. Beginning the process 

Start with a point of interest or curiosity, and pose a draft question or ‘self-question’. What do you want to know about the topic at hand? What is your specific curiosity? You may find it helpful to begin by writing several questions.

For example, if you’re interested in understanding how your customer base feels about a recent change to your product, you might ask: 

• What made you decide to try the new product?
• How do you feel about the change?
• What do you think of the new design/functionality?
• What benefits do you see in the change?

2. Create one overarching, guiding question 

At this point, narrow down the draft questions into one specific question. “Sometimes, these broader research questions are not stated as questions, but rather as goals for the study.”

As an example of this, you might narrow down these three questions: 

into the following question: 

• What are our customers’ thoughts on the recent change to our product?

3. Theoretical framing 

As you read the relevant literature and apply theory to your research, the question should be altered to achieve better outcomes. Experts agree that pursuing a qualitative line of inquiry should open up the possibility for questioning your original theories and altering the conceptual framework with which the research began.

If we continue with the current example, it’s possible you may uncover new data that informs your research and changes your question. For instance, you may discover that customers’ feelings about the change are not just a reaction to the change itself, but also to how it was implemented. In this case, your question would need to reflect this new information: 

• How did customers react to the process of the change, as well as the change itself?

4. Ethical considerations 

A study in the International Journal of Qualitative Studies in Education stresses that ethics are “a central issue when a researcher proposes to study the lives of others, especially marginalized populations.” Consider how your question or inquiry will affect the people it relates to—their lives and their safety. Shape your question to avoid physical, emotional, or mental upset for the focus group.

In analyzing your question from this perspective, if you feel that it may cause harm, you should consider changing the question or ending your research project. Perhaps you’ve discovered that your question encourages harmful or invasive questioning, in which case you should reformulate it.

5. Writing the question 

The actual process of writing the question comes only after considering the above points. The purpose of crafting your research questions is to delve into what your study is specifically about” Remember that qualitative research questions are not trying to find the cause of an effect, but rather to explore the effect itself.

Your questions should be clear, concise, and understandable to those outside of your field. In addition, they should generate rich data. The questions you choose will also depend on the type of research you are conducting: 

• If you’re doing a phenomenological study, your questions might be open-ended, in order to allow participants to share their experiences in their own words.
• If you’re doing a grounded-theory study, your questions might be focused on generating a list of categories or themes.
• If you’re doing ethnography, your questions might be about understanding the culture you’re studying.

Whenyou have well-written questions, it is much easier to develop your research design and collect data that accurately reflects your inquiry.

In writing your questions, it may help you to refer to this simple flowchart process for constructing questions:

Download Free E-Book 

25 examples of expertly crafted qualitative research questions

It's easy enough to cover the theory of writing a qualitative research question, but sometimes it's best if you can see the process in practice. In this section, we'll list 25 examples of B2B and B2C-related qualitative questions.

Let's begin with five questions. We'll show you the question, explain why it's considered qualitative, and then give you an example of how it can be used in research.

1. What is the customer's perception of our company's brand?

Qualitative research questions are often open-ended and invite respondents to share their thoughts and feelings on a subject. This question is qualitative because it seeks customer feedback on the company's brand. 

This question can be used in research to understand how customers feel about the company's branding, what they like and don't like about it, and whether they would recommend it to others.

2. Why do customers buy our product?

This question is also qualitative because it seeks to understand the customer's motivations for purchasing a product. It can be used in research to identify the reasons  customers buy a certain product, what needs or desires the product fulfills for them, and how they feel about the purchase after using the product.

3. How do our customers interact with our products?

Again, this question is qualitative because it seeks to understand customer behavior. In this case, it can be used in research to see how customers use the product, how they interact with it, and what emotions or thoughts the product evokes in them.

4. What are our customers' biggest frustrations with our products?

By seeking to understand customer frustrations, this question is qualitative and can provide valuable insights. It can be used in research to help identify areas in which the company needs to make improvements with its products.

5. How do our customers feel about our customer service?

Rather than asking why customers like or dislike something, this question asks how they feel. This qualitative question can provide insights into customer satisfaction or dissatisfaction with a company. 

This type of question can be used in research to understand what customers think of the company's customer service and whether they feel it meets their needs.

20 more examples to refer to when writing your question

Now that you’re aware of what makes certain questions qualitative, let's move into 20 more examples of qualitative research questions:

• How do your customers react when updates are made to your app interface?
• How do customers feel when they complete their purchase through your ecommerce site?
• What are your customers' main frustrations with your service?
• How do people feel about the quality of your products compared to those of your competitors?
• What motivates customers to refer their friends and family members to your product or service?
• What are the main benefits your customers receive from using your product or service?
• How do people feel when they finish a purchase on your website?
• What are the main motivations behind customer loyalty to your brand?
• How does your app make people feel emotionally?
• For younger generations using your app, how does it make them feel about themselves?
• What reputation do people associate with your brand?
• How inclusive do people find your app?
• In what ways are your customers' experiences unique to them?
• What are the main areas of improvement your customers would like to see in your product or service?
• How do people feel about their interactions with your tech team?
• What are the top five reasons people use your online marketplace?
• How does using your app make people feel in terms of connectedness?
• What emotions do people experience when they're using your product or service?
• Aside from the features of your product, what else about it attracts customers?
• How does your company culture make people feel?

As you can see, these kinds of questions are completely open-ended. In a way, they allow the research and discoveries made along the way to direct the research. The questions are merely a starting point from which to explore.

This video offers tips on how to write good qualitative research questions, produced by Qualitative Research Expert, Kimberly Baker.

Wrap-up: crafting your own qualitative research questions.

Over the course of this article, we've explored what qualitative research questions are, why they matter, and how they should be written. Hopefully you now have a clear understanding of how to craft your own.

Remember, qualitative research questions should always be designed to explore a certain experience or phenomena in-depth, in order to generate powerful insights. As you write your questions, be sure to keep the following in mind:

• Are you being inclusive of all relevant perspectives?
• Are your questions specific enough to generate clear answers?
• Will your questions allow for an in-depth exploration of the topic at hand?
• Do the questions reflect your research goals and objectives?

If you can answer "yes" to all of the questions above, and you've followed the tips for writing qualitative research questions we shared in this article, then you're well on your way to crafting powerful queries that will yield valuable insights.

Download Free E-Book

Asking the right questions in the right way is the key to research success. That’s true for not just the discussion guide but for every step of a research project. Following are 100+ questions that will take you from defining your research objective through  screening and participant discussions.

Fill out the form below to access free e-book! 

Recommend Resources:

• How to Recruit Participants for Qualitative Research
• The Best UX Research Tools of 2022
• 10 Smart Tips for Conducting Better User Interviews
• 50 Powerful Questions You Should Ask In Your Next User Interview
• How To Find Participants For User Research: 13 Ways To Make It Happen
• UX Diary Study: 5 Essential Tips For Conducing Better Studies
• User Testing Recruitment: 10 Smart Tips To Find Participants Fast
• Qualitative Research Questions: Gain Powerful Insights + 25
• How To Successfully Recruit Participants for A Study (2022 Edition)
• How To Properly Recruit Focus Group Participants (2022 Edition)
• The Best Unmoderated Usability Testing Tools of 2022

50 Powerful User Interview Questions You Should Consider Asking

We researched the best user interview questions you can use for your qualitative research studies. Use these 50 sample questions for your next...

How To ​​Unleash Your Extra Income Potential With Respondent

The number one question we get from new participants is “how can I get invited to participate in more projects.” In this article, we’ll discuss a few...

Understanding Why High-Quality Research Needs High-Quality Participants

Why are high-quality participants essential to your research? Read here to find out who they are, why you need them, and how to find them.

Qualitative vs Quantitative Research Methods & Data Analysis

Saul Mcleod, PhD

Editor-in-Chief for Simply Psychology

BSc (Hons) Psychology, MRes, PhD, University of Manchester

Saul Mcleod, PhD., is a qualified psychology teacher with over 18 years of experience in further and higher education. He has been published in peer-reviewed journals, including the Journal of Clinical Psychology.

Learn about our Editorial Process

Olivia Guy-Evans, MSc

Associate Editor for Simply Psychology

BSc (Hons) Psychology, MSc Psychology of Education

Olivia Guy-Evans is a writer and associate editor for Simply Psychology. She has previously worked in healthcare and educational sectors.

On This Page:

What is the difference between quantitative and qualitative?

The main difference between quantitative and qualitative research is the type of data they collect and analyze.

Quantitative research collects numerical data and analyzes it using statistical methods. The aim is to produce objective, empirical data that can be measured and expressed in numerical terms. Quantitative research is often used to test hypotheses, identify patterns, and make predictions.

Qualitative research , on the other hand, collects non-numerical data such as words, images, and sounds. The focus is on exploring subjective experiences, opinions, and attitudes, often through observation and interviews.

Qualitative research aims to produce rich and detailed descriptions of the phenomenon being studied, and to uncover new insights and meanings.

Quantitative data is information about quantities, and therefore numbers, and qualitative data is descriptive, and regards phenomenon which can be observed but not measured, such as language.

What Is Qualitative Research?

Qualitative research is the process of collecting, analyzing, and interpreting non-numerical data, such as language. Qualitative research can be used to understand how an individual subjectively perceives and gives meaning to their social reality.

Qualitative data is non-numerical data, such as text, video, photographs, or audio recordings. This type of data can be collected using diary accounts or in-depth interviews and analyzed using grounded theory or thematic analysis.

Qualitative research is multimethod in focus, involving an interpretive, naturalistic approach to its subject matter. This means that qualitative researchers study things in their natural settings, attempting to make sense of, or interpret, phenomena in terms of the meanings people bring to them. Denzin and Lincoln (1994, p. 2)

Interest in qualitative data came about as the result of the dissatisfaction of some psychologists (e.g., Carl Rogers) with the scientific study of psychologists such as behaviorists (e.g., Skinner ).

Since psychologists study people, the traditional approach to science is not seen as an appropriate way of carrying out research since it fails to capture the totality of human experience and the essence of being human.  Exploring participants’ experiences is known as a phenomenological approach (re: Humanism ).

Qualitative research is primarily concerned with meaning, subjectivity, and lived experience. The goal is to understand the quality and texture of people’s experiences, how they make sense of them, and the implications for their lives.

Qualitative research aims to understand the social reality of individuals, groups, and cultures as nearly as possible as participants feel or live it. Thus, people and groups are studied in their natural setting.

Some examples of qualitative research questions are provided, such as what an experience feels like, how people talk about something, how they make sense of an experience, and how events unfold for people.

Research following a qualitative approach is exploratory and seeks to explain ‘how’ and ‘why’ a particular phenomenon, or behavior, operates as it does in a particular context. It can be used to generate hypotheses and theories from the data.

Qualitative Methods

There are different types of qualitative research methods, including diary accounts, in-depth interviews , documents, focus groups , case study research , and ethnography.

The results of qualitative methods provide a deep understanding of how people perceive their social realities and in consequence, how they act within the social world.

The researcher has several methods for collecting empirical materials, ranging from the interview to direct observation, to the analysis of artifacts, documents, and cultural records, to the use of visual materials or personal experience. Denzin and Lincoln (1994, p. 14)

Here are some examples of qualitative data:

Interview transcripts : Verbatim records of what participants said during an interview or focus group. They allow researchers to identify common themes and patterns, and draw conclusions based on the data. Interview transcripts can also be useful in providing direct quotes and examples to support research findings.

Observations : The researcher typically takes detailed notes on what they observe, including any contextual information, nonverbal cues, or other relevant details. The resulting observational data can be analyzed to gain insights into social phenomena, such as human behavior, social interactions, and cultural practices.

Unstructured interviews : generate qualitative data through the use of open questions.  This allows the respondent to talk in some depth, choosing their own words.  This helps the researcher develop a real sense of a person’s understanding of a situation.

Diaries or journals : Written accounts of personal experiences or reflections.

Notice that qualitative data could be much more than just words or text. Photographs, videos, sound recordings, and so on, can be considered qualitative data. Visual data can be used to understand behaviors, environments, and social interactions.

Qualitative Data Analysis

Qualitative research is endlessly creative and interpretive. The researcher does not just leave the field with mountains of empirical data and then easily write up his or her findings.

Qualitative interpretations are constructed, and various techniques can be used to make sense of the data, such as content analysis, grounded theory (Glaser & Strauss, 1967), thematic analysis (Braun & Clarke, 2006), or discourse analysis.

For example, thematic analysis is a qualitative approach that involves identifying implicit or explicit ideas within the data. Themes will often emerge once the data has been coded .

Key Features

• Events can be understood adequately only if they are seen in context. Therefore, a qualitative researcher immerses her/himself in the field, in natural surroundings. The contexts of inquiry are not contrived; they are natural. Nothing is predefined or taken for granted.
• Qualitative researchers want those who are studied to speak for themselves, to provide their perspectives in words and other actions. Therefore, qualitative research is an interactive process in which the persons studied teach the researcher about their lives.
• The qualitative researcher is an integral part of the data; without the active participation of the researcher, no data exists.
• The study’s design evolves during the research and can be adjusted or changed as it progresses. For the qualitative researcher, there is no single reality. It is subjective and exists only in reference to the observer.
• The theory is data-driven and emerges as part of the research process, evolving from the data as they are collected.

Limitations of Qualitative Research

• Because of the time and costs involved, qualitative designs do not generally draw samples from large-scale data sets.
• The problem of adequate validity or reliability is a major criticism. Because of the subjective nature of qualitative data and its origin in single contexts, it is difficult to apply conventional standards of reliability and validity. For example, because of the central role played by the researcher in the generation of data, it is not possible to replicate qualitative studies.
• Also, contexts, situations, events, conditions, and interactions cannot be replicated to any extent, nor can generalizations be made to a wider context than the one studied with confidence.
• The time required for data collection, analysis, and interpretation is lengthy. Analysis of qualitative data is difficult, and expert knowledge of an area is necessary to interpret qualitative data. Great care must be taken when doing so, for example, looking for mental illness symptoms.

Advantages of Qualitative Research

• Because of close researcher involvement, the researcher gains an insider’s view of the field. This allows the researcher to find issues that are often missed (such as subtleties and complexities) by the scientific, more positivistic inquiries.
• Qualitative descriptions can be important in suggesting possible relationships, causes, effects, and dynamic processes.
• Qualitative analysis allows for ambiguities/contradictions in the data, which reflect social reality (Denscombe, 2010).
• Qualitative research uses a descriptive, narrative style; this research might be of particular benefit to the practitioner as she or he could turn to qualitative reports to examine forms of knowledge that might otherwise be unavailable, thereby gaining new insight.

What Is Quantitative Research?

Quantitative research involves the process of objectively collecting and analyzing numerical data to describe, predict, or control variables of interest.

The goals of quantitative research are to test causal relationships between variables , make predictions, and generalize results to wider populations.

Quantitative researchers aim to establish general laws of behavior and phenomenon across different settings/contexts. Research is used to test a theory and ultimately support or reject it.

Quantitative Methods

Experiments typically yield quantitative data, as they are concerned with measuring things.  However, other research methods, such as controlled observations and questionnaires , can produce both quantitative information.

For example, a rating scale or closed questions on a questionnaire would generate quantitative data as these produce either numerical data or data that can be put into categories (e.g., “yes,” “no” answers).

Experimental methods limit how research participants react to and express appropriate social behavior.

Findings are, therefore, likely to be context-bound and simply a reflection of the assumptions that the researcher brings to the investigation.

There are numerous examples of quantitative data in psychological research, including mental health. Here are a few examples:

Another example is the Experience in Close Relationships Scale (ECR), a self-report questionnaire widely used to assess adult attachment styles .

The ECR provides quantitative data that can be used to assess attachment styles and predict relationship outcomes.

Neuroimaging data : Neuroimaging techniques, such as MRI and fMRI, provide quantitative data on brain structure and function.

This data can be analyzed to identify brain regions involved in specific mental processes or disorders.

For example, the Beck Depression Inventory (BDI) is a clinician-administered questionnaire widely used to assess the severity of depressive symptoms in individuals.

The BDI consists of 21 questions, each scored on a scale of 0 to 3, with higher scores indicating more severe depressive symptoms. 

Quantitative Data Analysis

Statistics help us turn quantitative data into useful information to help with decision-making. We can use statistics to summarize our data, describing patterns, relationships, and connections. Statistics can be descriptive or inferential.

Descriptive statistics help us to summarize our data. In contrast, inferential statistics are used to identify statistically significant differences between groups of data (such as intervention and control groups in a randomized control study).

• Quantitative researchers try to control extraneous variables by conducting their studies in the lab.
• The research aims for objectivity (i.e., without bias) and is separated from the data.
• The design of the study is determined before it begins.
• For the quantitative researcher, the reality is objective, exists separately from the researcher, and can be seen by anyone.
• Research is used to test a theory and ultimately support or reject it.

Limitations of Quantitative Research

• Context: Quantitative experiments do not take place in natural settings. In addition, they do not allow participants to explain their choices or the meaning of the questions they may have for those participants (Carr, 1994).
• Researcher expertise: Poor knowledge of the application of statistical analysis may negatively affect analysis and subsequent interpretation (Black, 1999).
• Variability of data quantity: Large sample sizes are needed for more accurate analysis. Small-scale quantitative studies may be less reliable because of the low quantity of data (Denscombe, 2010). This also affects the ability to generalize study findings to wider populations.
• Confirmation bias: The researcher might miss observing phenomena because of focus on theory or hypothesis testing rather than on the theory of hypothesis generation.

Advantages of Quantitative Research

• Scientific objectivity: Quantitative data can be interpreted with statistical analysis, and since statistics are based on the principles of mathematics, the quantitative approach is viewed as scientifically objective and rational (Carr, 1994; Denscombe, 2010).
• Useful for testing and validating already constructed theories.
• Rapid analysis: Sophisticated software removes much of the need for prolonged data analysis, especially with large volumes of data involved (Antonius, 2003).
• Replication: Quantitative data is based on measured values and can be checked by others because numerical data is less open to ambiguities of interpretation.
• Hypotheses can also be tested because of statistical analysis (Antonius, 2003).

Antonius, R. (2003). Interpreting quantitative data with SPSS . Sage.

Black, T. R. (1999). Doing quantitative research in the social sciences: An integrated approach to research design, measurement and statistics . Sage.

Braun, V. & Clarke, V. (2006). Using thematic analysis in psychology . Qualitative Research in Psychology , 3, 77–101.

Carr, L. T. (1994). The strengths and weaknesses of quantitative and qualitative research : what method for nursing? Journal of advanced nursing, 20(4) , 716-721.

Denscombe, M. (2010). The Good Research Guide: for small-scale social research. McGraw Hill.

Denzin, N., & Lincoln. Y. (1994). Handbook of Qualitative Research. Thousand Oaks, CA, US: Sage Publications Inc.

Glaser, B. G., Strauss, A. L., & Strutzel, E. (1968). The discovery of grounded theory; strategies for qualitative research. Nursing research, 17(4) , 364.

Minichiello, V. (1990). In-Depth Interviewing: Researching People. Longman Cheshire.

Punch, K. (1998). Introduction to Social Research: Quantitative and Qualitative Approaches. London: Sage

Further Information

• Designing qualitative research
• Methods of data collection and analysis
• Introduction to quantitative and qualitative research
• Checklists for improving rigour in qualitative research: a case of the tail wagging the dog?
• Qualitative research in health care: Analysing qualitative data
• Qualitative data analysis: the framework approach
• Using the framework method for the analysis of
• Qualitative data in multi-disciplinary health research
• Content Analysis
• Grounded Theory
• Thematic Analysis

Related Articles

Research Methodology

Qualitative Data Coding

What Is a Focus Group?

Cross-Cultural Research Methodology In Psychology

What Is Internal Validity In Research?

Research Methodology , Statistics

What Is Face Validity In Research? Importance & How To Measure

Criterion Validity: Definition & Examples

Reference management. Clean and simple.

Qualitative vs. quantitative research - what’s the difference?

What is quantitative research?

What is quantitative research used for, how to collect data for quantitative research, what is qualitative research, what is qualitative research used for, how to collect data for qualitative research, when to use which approach, how to analyze qualitative and quantitative research, analyzing quantitative data, analyzing qualitative data, differences between qualitative and quantitative research, frequently asked questions about qualitative vs. quantitative research, related articles.

Both qualitative and quantitative research are valid and effective approaches to study a particular subject. However, it is important to know that these research approaches serve different purposes and provide different results. This guide will help illustrate quantitative and qualitative research, what they are used for, and the difference between them.

Quantitative research focuses on collecting numerical data and using it to measure variables. As such, quantitative research and data are typically expressed in numbers and graphs. Moreover, this type of research is structured and statistical and the returned results are objective.

The simplest way to describe quantitative research is that it answers the questions " what " or " how much ".

To illustrate what quantitative research is used for, let’s look at a simple example. Let’s assume you want to research the reading habits of a specific part of a population.

With this research, you would like to establish what they read. In other words, do they read fiction, non-fiction, magazines, blogs, and so on? Also, you want to establish what they read about. For example, if they read fiction, is it thrillers, romance novels, or period dramas?

With quantitative research, you can gather concrete data about these reading habits. Your research will then, for example, show that 40% of the audience reads fiction and, of that 40%, 60% prefer romance novels.

In other studies and research projects, quantitative research will work in much the same way. That is, you use it to quantify variables, opinions, behaviors, and more.

Now that we've seen what quantitative research is and what it's used for, let's look at how you'll collect data for it. Because quantitative research is structured and statistical, its data collection methods focus on collecting numerical data.

Some methods to collect this data include:

• Surveys . Surveys are one of the most popular and easiest ways to collect quantitative data. These can include anything from online surveys to paper surveys. It’s important to remember that, to collect quantitative data, you won’t be able to ask open-ended questions.
• Interviews . As is the case with qualitative data, you’ll be able to use interviews to collect quantitative data with the proviso that the data will not be based on open-ended questions.
• Observations . You’ll also be able to use observations to collect quantitative data. However, here you’ll need to make observations in an environment where variables can’t be controlled.
• Website interceptors . With website interceptors, you’ll be able to get real-time insights into a specific product, service, or subject. In most cases, these interceptors take the form of surveys displayed on websites or invitations on the website to complete the survey.
• Longitudinal studies . With these studies, you’ll gather data on the same variables over specified time periods. Longitudinal studies are often used in medical sciences and include, for instance, diet studies. It’s important to remember that, for the results to be reliable, you’ll have to collect data from the same subjects.
• Online polls . Similar to website interceptors, online polls allow you to gather data from websites or social media platforms. These polls are short with only a few options and can give you valuable insights into a very specific question or topic.
• Experiments . With experiments, you’ll manipulate some variables (your independent variables) and gather data on causal relationships between others (your dependent variables). You’ll then measure what effect the manipulation of the independent variables has on the dependent variables.

Qualitative research focuses on collecting and analyzing non-numerical data. As such, it's typically unstructured and non-statistical. The main aim of qualitative research is to get a better understanding and insights into concepts, topics, and subjects.

The easiest way to describe qualitative research is that it answers the question " why ".

Considering that qualitative research aims to provide more profound insights and understanding into specific subjects, we’ll use our example mentioned earlier to explain what qualitative research is used for.

Based on this example, you’ve now established that 40% of the population reads fiction. You’ve probably also discovered in what proportion the population consumes other reading materials.

Qualitative research will now enable you to learn the reasons for these reading habits. For example, it will show you why 40% of the readers prefer fiction, while, for instance, only 10% prefer thrillers. It thus gives you an understanding of your participants’ behaviors and actions.

We've now recapped what qualitative research is and what it's used for. Let's now consider some methods to collect data for this type of research.

Some of these data collection methods include:

• Interviews . These include one-on-one interviews with respondents where you ask open-ended questions. You’ll then record the answers from every respondent and analyze these answers later.
• Open-ended survey questions . Open-ended survey questions give you insights into why respondents feel the way they do about a particular aspect.
• Focus groups . Focus groups allow you to have conversations with small groups of people and record their opinions and views about a specific topic.
• Observations . Observations like ethnography require that you participate in a specific organization or group in order to record their routines and interactions. This will, for instance, be the case where you want to establish how customers use a product in real-life scenarios.
• Literature reviews . With literature reviews, you’ll analyze the published works of other authors to analyze the prevailing view regarding a specific subject.
• Diary studies . Diary studies allow you to collect data about peoples’ habits, activities, and experiences over time. This will, for example, show you how customers use a product, when they use it, and what motivates them.

Now, the immediate question is: When should you use qualitative research, and when should you use quantitative research? As mentioned earlier, in its simplest form:

• Quantitative research allows you to confirm or test a hypothesis or theory or quantify a specific problem or quality.
• Qualitative research allows you to understand concepts or experiences.

Let's look at how you'll use these approaches in a research project a bit closer:

• Formulating a hypothesis . As mentioned earlier, qualitative research gives you a deeper understanding of a topic. Apart from learning more profound insights about your research findings, you can also use it to formulate a hypothesis when you start your research.
• Confirming a hypothesis . Once you’ve formulated a hypothesis, you can test it with quantitative research. As mentioned, you can also use it to quantify trends and behavior.
• Finding general answers . Quantitative research can help you answer broad questions. This is because it uses a larger sample size and thus makes it easier to gather simple binary or numeric data on a specific subject.
• Getting a deeper understanding . Once you have the broad answers mentioned above, qualitative research will help you find reasons for these answers. In other words, quantitative research shows you the motives behind actions or behaviors.

Considering the above, why not consider a mixed approach ? You certainly can because these approaches are not mutually exclusive. In other words, using one does not necessarily exclude the other. Moreover, both these approaches are useful for different reasons.

This means you could use both approaches in one project to achieve different goals. For example, you could use qualitative to formulate a hypothesis. Once formulated, quantitative research will allow you to confirm the hypothesis.

So, to answer the initial question, the approach you use is up to you.  However, when deciding on the right approach, you should consider the specific research project, the data you'll gather, and what you want to achieve.

No matter what approach you choose, you should design your research in such a way that it delivers results that are objective, reliable, and valid.

Both these research approaches are based on data. Once you have this data, however, you need to analyze it to answer your research questions. The method to do this depends on the research approach you use.

To analyze quantitative data, you'll need to use mathematical or statistical analysis. This can involve anything from calculating simple averages to applying complex and advanced methods to calculate the statistical significance of the results. No matter what analysis methods you use, it will enable you to spot trends and patterns in your data.

Considering the above, you can use tools, applications, and programming languages like R to calculate:

• The average of a set of numbers . This could, for instance, be the case where you calculate the average scores students obtained in a test or the average time people spend on a website.
• The frequency of a specific response . This will be the case where you, for example, use open-ended survey questions during qualitative analysis. You could then calculate the frequency of a specific response for deeper insights.
• Any correlation between different variables . Through mathematical analysis, you can calculate whether two or more variables are directly or indirectly correlated. In turn, this could help you identify trends in the data.
• The statistical significance of your results . By analyzing the data and calculating the statistical significance of the results, you'll be able to see whether certain occurrences happen randomly or because of specific factors.

Analyzing qualitative data is more complex than quantitative data. This is simply because it's not based on numerical values but rather text, images, video, and the like. As such, you won't be able to use mathematical analysis to analyze and interpret your results.

Because of this, it relies on a more interpretive analysis style and a strict analytical framework to analyze data and extract insights from it.

Some of the most common ways to analyze qualitative data include:

• Qualitative content analysis . In a content analysis, you'll analyze the language used in a specific piece of text. This allows you to understand the intentions of the author, who the audience is, and find patterns and correlations in how different concepts are communicated. A major benefit of this approach is that it follows a systematic and transparent process that other researchers will be able to replicate. As such, your research will produce highly reliable results. Keep in mind, however, that content analysis can be time-intensive and difficult to automate. ➡️  Learn how to do a content analysis in the guide.
• Thematic analysis . In a thematic analysis, you'll analyze data with a view of extracting themes, topics, and patterns in the data. Although thematic analysis can encompass a range of diverse approaches, it's usually used to analyze a collection of texts like survey responses, focus group discussions, or transcriptions of interviews. One of the main benefits of thematic analysis is that it's flexible in its approach. However, in some cases, thematic analysis can be highly subjective, which, in turn, impacts the reliability of the results. ➡️  Learn how to do a thematic analysis in this guide.
• Discourse analysis . In a discourse analysis, you'll analyze written or spoken language to understand how language is used in real-life social situations. As such, you'll be able to determine how meaning is given to language in different contexts. This is an especially effective approach if you want to gain a deeper understanding of different social groups and how they communicate with each other. As such, it's commonly used in humanities and social science disciplines.

We’ve now given a broad overview of both qualitative and quantitative research. Based on this, we can summarize the differences between these two approaches as follows:

Qualitative research focuses on collecting and analyzing non-numerical data. As such, it's typically unstructured and non-statistical. The main aim of qualitative research is to get a better understanding and insights into concepts, topics, and subjects. Quantitative research focuses on collecting numerical data and using it to measure variables. As such, quantitative research and data are typically expressed in numbers and graphs. Moreover, this type of research is structured and statistical and the returned results are objective.

3 examples of qualitative research would be:

• Interviews . These include one-on-one interviews with respondents with open-ended questions. You’ll then record the answers and analyze them later.
• Observations . Observations require that you participate in a specific organization or group in order to record their routines and interactions.

3 examples of quantitative research include:

• Surveys . Surveys are one of the most popular and easiest ways to collect quantitative data. To collect quantitative data, you won’t be able to ask open-ended questions.
• Longitudinal studies . With these studies, you’ll gather data on the same variables over specified time periods. Longitudinal studies are often used in medical sciences.

The main purpose of qualitative research is to get a better understanding and insights into concepts, topics, and subjects. The easiest way to describe qualitative research is that it answers the question " why ".

The purpose of quantitative research is to collect numerical data and use it to measure variables. As such, quantitative research and data are typically expressed in numbers and graphs. The simplest way to describe quantitative research is that it answers the questions " what " or " how much ".

• Skip to main content
• Skip to primary sidebar
• Skip to footer
• QuestionPro

• Solutions Industries Gaming Automotive Sports and events Education Government Travel & Hospitality Financial Services Healthcare Cannabis Technology Use Case NPS+ Communities Audience Contactless surveys Mobile LivePolls Member Experience GDPR Positive People Science 360 Feedback Surveys
• Resources Blog eBooks Survey Templates Case Studies Training Help center

Home Market Research

Qualitative vs Quantitative Research: Differences and Examples

Understanding the differences between qualitative vs quantitative research is essential when conducting a research project, as both methods underpin the two key approaches in conducting a study.

In recent blogs, we elaborately discussed quantitative and qualitative research methods b ut what is the difference between the two? Which one is the best? Let’s find out.

Qualitative Research In a nutshell

Qualitative research is a research methodology where “quality” or opinion based research is conducted to derive research conclusions. This type of research is often conversational in nature rather than being quantifiable through empirical research and measurements.

Qualitative research: Methods & Characteristics

1. Conversation : A conversation takes place between the researcher and the respondent. This can be in the form of focus groups , in-depth interviews using telephonic / video / face-to-face conversations.

However, with the rise of online platforms, a bulk of steps in qualitative research involves creating and maintaining online community portals for a more quantifiable and recordable qualitative study.

LEARN ABOUT: Qualitative Interview

2. Conclusions : Research conclusions are subjective in nature when conducting qualitative research. The researcher may derive conclusions based on in-depth analysis of respondent attitude, reason behind responses and understanding of psychological motivations.

Quantitative Research In a nutshell

Quantitative research is a research methodology which uses questions and questionnaires to gather quantifiable data and perform statistical analysis to derive meaningful research conclusions.

Quantitative research: Methods & Characteristics

1. Questions : Quantitative research method uses surveys and polls to gather information on a given subject. There are a variety of question types used based on a nature of the research study.

For Example: If you want to conduct a customer satisfaction quantitative research, the Net Promoter Score is one of the critically acclaimed survey questions for this purpose.

2. Distribution : Quantitative research uses email surveys as the primary mode of gathering responses to questions. Alternatively, technology has given rise to offline distribution methods for relatively remote locations using offline mobile data capture apps. For social sciences and psychological quantitative research, social media surveys are also used to gather data.

3. Statistical Analysis : Quantitative research uses a wide range of data analysis techniques such as Conjoint Analysis , Cross Tabulation and Trend Analysis .

Qualitative vs Quantitative Research

Now let’s compare the qualitative and quantitative research methods in different aspects so that you can choose the right one in your next investigation.:

1. Objective and flow of research

Quantitative research is used in data-oriented research where the objective of research design is to derive “measurable empirical evidence” based on fixed and pre-determined questions. The flow of research, is therefore, decided before the research is conducted.

Where as, qualitative research is used where the objective is research is to keep probing the respondents based on previous answers under the complete discretion of the interviewer. The flow of research is not determined and the researcher / interviewer has the liberty to frame and ask new questions.

2. Respondent sample size

Respondents or sample of a particular panel is much larger for quantitative research such that enough verifiable information is gather to reach a conclusion without opinion bias. In large scale quantitative research, sample size can be in thousands.

Where as, qualitative research inherently uses less sample size because a large sample size makes it difficult of the research to probe respondents. For instance, a typical political focus group study evaluating election candidates involves no more than 5-10 panelists.

3. Information gathering

Quantitative research uses information gathering methods that can be quantified and processed for statistical analysis techniques. Simply put – quantitative research is heavily dependent on “numbers”, data and stats.

LEARN ABOUT: Research Process Steps

Where as, qualitative research uses conversational methods to gather relevant information on a given subject.

4. Post-research response analysis and conclusions

Quantitative research uses a variety of statistical analysis methods to derive quantifiable research conclusions. These are based on mathematical processes applied on the gather data.

Where as, qualitative researc h depends on the interviewer to derive research conclusions based on qualitative conversations held with the respondents. This conclusion is effectively subjective in nature. This is why quantitative research recordings are often reviewed by senior researchers before the final research conclusion is drawn.

Differences between qualitative vs quantitative research

We hope that this information helps you choose your next research method and achieve your goals.

If you want to carry out any qualitative or qualitative research questions , ask about the tools that QuestionPro has available to help you with the qualitative data collection of the data you need. We have functions for all types of research!.

MORE LIKE THIS

Raked Weighting: A Key Tool for Accurate Survey Results

May 31, 2024

Top 8 Data Trends to Understand the Future of Data

May 30, 2024

Top 12 Interactive Presentation Software to Engage Your User

May 29, 2024

Trend Report: Guide for Market Dynamics & Strategic Analysis

Other categories.

• Academic Research
• Artificial Intelligence
• Assessments
• Brand Awareness
• Case Studies
• Communities
• Consumer Insights
• Customer effort score
• Customer Engagement
• Customer Experience
• Customer Loyalty
• Customer Research
• Customer Satisfaction
• Employee Benefits
• Employee Engagement
• Employee Retention
• Friday Five
• General Data Protection Regulation
• Insights Hub
• Life@QuestionPro
• Market Research
• Mobile diaries
• Mobile Surveys
• New Features
• Online Communities
• Question Types
• Questionnaire
• QuestionPro Products
• Release Notes
• Research Tools and Apps
• Revenue at Risk
• Survey Templates
• Training Tips
• Uncategorized
• Video Learning Series
• What’s Coming Up
• Workforce Intelligence

Research Writing and Analysis

• NVivo Group and Study Sessions
• SPSS This link opens in a new window
• Statistical Analysis Group sessions
• Using Qualtrics
• Dissertation and Data Analysis Group Sessions
• Defense Schedule - Commons Calendar This link opens in a new window
• Research Process Flow Chart
• Research Alignment Chapter 1 This link opens in a new window
• Step 1: Seek Out Evidence
• Step 2: Explain
• Step 3: The Big Picture
• Step 4: Own It
• Step 5: Illustrate
• Annotated Bibliography
• Literature Review This link opens in a new window
• Systematic Reviews & Meta-Analyses
• How to Synthesize and Analyze
• Synthesis and Analysis Practice
• Synthesis and Analysis Group Sessions
• Problem Statement
• Purpose Statement
• Conceptual Framework
• Theoretical Framework
• Locating Theoretical and Conceptual Frameworks This link opens in a new window
• Quantitative Research Questions

Qualitative Research Questions

• Trustworthiness of Qualitative Data
• Analysis and Coding Example- Qualitative Data
• Thematic Data Analysis in Qualitative Design
• Dissertation to Journal Article This link opens in a new window
• International Journal of Online Graduate Education (IJOGE) This link opens in a new window
• Journal of Research in Innovative Teaching & Learning (JRIT&L) This link opens in a new window

What’s in a Qualitative Research Question?

Qualitative research questions are driven by the need for the study. Ideally, research questions are formulated as a result of the problem and purpose, which leads to the identification of the methodology. When a qualitative methodology is chosen, research questions should be exploratory and focused on the actual phenomenon under study.

From the Dissertation Center, Chapter 1: Research Question Overview , there are several considerations when forming a qualitative research question. Qualitative research questions should

Below is an example of a qualitative phenomenological design. Note the use of the term “lived experience” in the central research question. This aligns with phenomenological design.

RQ1: “ What are the lived experiences of followers of mid-level managers in the financial services sector regarding their well-being on the job?”

If the researcher wants to focus on aspects of the theory used to support the study or dive deeper into aspects of the central RQ, sub-questions might be used. The following sub-questions could be formulated to seek further insight:

RQ1a.   “How do followers perceive the quality and adequacy of the leader-follower exchanges between themselves and their novice leaders?”

RQ1b.  “Under what conditions do leader-member exchanges affect a follower’s own level of well-being?”

Qualitative research questions also display the desire to explore or describe phenomena. Qualitative research seeks the lived experience, the personal experiences, the understandings, the meanings, and the stories associated with the concepts present in our studies.

We want to ensure our research questions are answerable and that we are not making assumptions about our sample. View the questions below:

How do healthcare providers perceive income inequality when providing care to poor patients?

In Example A, we see that there is no specificity of location or geographic areas. This could lead to findings that are varied, and the researcher may not find a clear pattern. Additionally, the question implies the focus is on “income inequality” when the actual focus is on the provision of care. The term “poor patients” can also be offensive, and most providers will not want to seem insensitive and may perceive income inequality as a challenge (of course!).

How do primary care nurses in outreach clinics describe providing quality care to residents of low-income urban neighborhoods?

In Example B, we see that there is greater specificity in the type of care provider. There is also a shift in language so that the focus is on how the individuals describe what they think about, experience, and navigate providing quality care.

Other Qualitative Research Question Examples

Vague : What are the strategies used by healthcare personnel to assist injured patients?

Try this : What is the experience of emergency room personnel in treating patients with a self-inflicted household injury?

The first question is general and vague. While in the same topic area, the second question is more precise and gives the reader a specific target population and a focus on the phenomenon they would have experienced. This question could be in line with a phenomenological study as we are seeking their experience or a case study as the ER personnel are a bounded entity.

Unclear : How do students experience progressing to college?

Try this : How do first-generation community members describe the aspects of their culture that promote aspiration to postsecondary education?

The first question does not have a focus on what progress is or what students are the focus. The second question provides a specific target population and provides the description to be provided by the participants. This question could be in line with a descriptive study.

• << Previous: Quantitative Research Questions
• Next: Trustworthiness of Qualitative Data >>
• Last Updated: May 29, 2024 8:05 AM
• URL: https://resources.nu.edu/researchtools

100 Questions (and Answers) About Qualitative Research

• Lisa M. Given - Swinburne University, Australia, Charles Sturt University, Australia, RMIT University, Melbourne, Australia

“This is a great companion book for a course on qualitative methods and it is also a great resource as a ‘ready-reference,’ which should be a required companion for all graduate students who will be taking qualitative research methods.”

“It provides an overview of the subject on the nuances of qualitative research.”

“ Very precise in helping students determine if their study is appropriate for this type of research design.”

“The book appears to provide the right combination of breadth and depth . There are a lot of topics covered, but the book seems to provide a succinct, snapshot-like answer for each question.”

“A book like this can provide a useful supplement to major texts and be used as a reference.”

Lisa M. Given

Quantitative Research: Examples of Research Questions and Solutions

Are you ready to embark on a journey into the world of quantitative research? Whether you’re a seasoned researcher or just beginning your academic journey, understanding how to formulate effective research questions is essential for conducting meaningful studies. In this blog post, we’ll explore examples of quantitative research questions across various disciplines and discuss how StatsCamp.org courses can provide the tools and support you need to overcome any challenges you may encounter along the way.

Understanding Quantitative Research Questions

Quantitative research involves collecting and analyzing numerical data to answer research questions and test hypotheses. These questions typically seek to understand the relationships between variables, predict outcomes, or compare groups. Let’s explore some examples of quantitative research questions across different fields:

• What is the relationship between class size and student academic performance?
• Does the use of technology in the classroom improve learning outcomes?
• How does parental involvement affect student achievement?
• What is the effect of a new drug treatment on reducing blood pressure?
• Is there a correlation between physical activity levels and the risk of cardiovascular disease?
• How does socioeconomic status influence access to healthcare services?
• What factors influence consumer purchasing behavior?
• Is there a relationship between advertising expenditure and sales revenue?
• How do demographic variables affect brand loyalty?

Stats Camp: Your Solution to Mastering Quantitative Research Methodologies

At StatsCamp.org, we understand that navigating the complexities of quantitative research can be daunting. That’s why we offer a range of courses designed to equip you with the knowledge and skills you need to excel in your research endeavors. Whether you’re interested in learning about regression analysis, experimental design, or structural equation modeling, our experienced instructors are here to guide you every step of the way.

Bringing Your Own Data

One of the unique features of StatsCamp.org is the opportunity to bring your own data to the learning process. Our instructors provide personalized guidance and support to help you analyze your data effectively and overcome any roadblocks you may encounter. Whether you’re struggling with data cleaning, model specification, or interpretation of results, our team is here to help you succeed.

Courses Offered at StatsCamp.org

• Latent Profile Analysis Course : Learn how to identify subgroups, or profiles, within a heterogeneous population based on patterns of responses to multiple observed variables.
• Bayesian Statistics Course : A comprehensive introduction to Bayesian data analysis, a powerful statistical approach for inference and decision-making. Through a series of engaging lectures and hands-on exercises, participants will learn how to apply Bayesian methods to a wide range of research questions and data types.
• Structural Equation Modeling (SEM) Course : Dive into advanced statistical techniques for modeling complex relationships among variables.
• Multilevel Modeling Course : A in-depth exploration of this advanced statistical technique, designed to analyze data with nested structures or hierarchies. Whether you’re studying individuals within groups, schools within districts, or any other nested data structure, multilevel modeling provides the tools to account for the dependencies inherent in such data.

As you embark on your journey into quantitative research, remember that StatsCamp.org is here to support you every step of the way. Whether you’re formulating research questions, analyzing data, or interpreting results, our courses provide the knowledge and expertise you need to succeed. Join us today and unlock the power of quantitative research!

Follow Us On Social! Facebook | Instagram | X

933 San Mateo Blvd NE #500, Albuquerque, NM 87108

4414 82 nd Street #212-121 Lubbock, TX 79424

Monday – Friday: 9:00 AM – 5:00 PM

© Copyright 2003 - 2024 | All Rights Reserved Stats Camp Foundation 501(c)(3) Non-Profit Organization.

Yearly paid plans are up to 65% off for the spring sale. Limited time only! 🌸

• Form Builder
• Survey Maker
• AI Form Generator
• AI Survey Tool
• AI Quiz Maker
• Store Builder
• WordPress Plugin

HubSpot CRM

Google Sheets

Google Analytics

Microsoft Excel

• Popular Forms
• Job Application Form Template
• Rental Application Form Template
• Hotel Accommodation Form Template
• Online Registration Form Template
• Employment Application Form Template
• Application Forms
• Booking Forms
• Consent Forms
• Contact Forms
• Donation Forms
• Customer Satisfaction Surveys
• Employee Satisfaction Surveys
• Evaluation Surveys
• Feedback Surveys
• Market Research Surveys
• Personality Quiz Template
• Geography Quiz Template
• Math Quiz Template
• Science Quiz Template
• Vocabulary Quiz Template

Try without registration Quick Start

Read engaging stories, how-to guides, learn about forms.app features.

Inspirational ready-to-use templates for getting started fast and powerful.

Spot-on guides on how to use forms.app and make the most out of it.

See the technical measures we take and learn how we keep your data safe and secure.

• Integrations
• Help Center
• Sign In Sign Up Free
• Quantitative research questions: Types, tips & examples

Defne Çobanoğlu

Deciding on your next survey’s goal gives you a starting point as to what kind of questions you will use on your survey. And if you want to do concrete market research, give a data summary to your supervisors, or make informed decisions based on the data you collect, you should use quantitative survey questions.

In this article, we have gathered more than 100 survey question examples about gender, marketing, stress, psychology, academic performance, social media, and mental health to get you started. You can add these questions to your next research survey, or you can use them to get inspiration to write many more. Let us get started!

• What is a quantitative research question?

The quantitative research question is a type of question where the person asking the question wants to obtain a numeric answer that will provide them with a tangible answer. It involves collecting objective, measurable data about a particular subject or topic, often through surveys, experiments, or other structured methods.

The definition of a quantitative research question

The data collected is typically numerical in nature, such as ratings, counts, measurements, or percentages . So, an answer to this type of question can be confidentially used when creating a quantitative analysis.

Quantitative vs. qualitative research questions

The main difference between quantitative and qualitative questions is what you want to achieve from the question and methods of data collection. Qualitative research focuses on exploring and understanding complex phenomena, experiences, and perspectives . And qualitative research questions aim to gather detailed descriptions and subjective experiences to gain insights.

On the other hand, quantitative research aims to answer questions that involve measuring and quantifying variables, examining relationships, and making statistical deductions. It mainly relies on structured data collection methods, such as surveys, experiments, observations, and existing datasets, in order to collect numerical data .

• How to write a quantitative research question

If you want to obtain concrete data on a research topic, you should use quantitative research questions. They give you numerical answers such as ratings, measurements, counts, or percentages. That makes it easier to conclude a quantitative analysis. Therefore, use questions that will give you answers like; “three times a week”, “about 11”, “20% of the students”, etc. Here are some question starters to have in mind to give you quantitative research questions ideas:

• How frequently?
• What percentage?
• To what extent?
• What proportion?
• On a scale of…

Here are some simple examples:

• How often do you go to the gym in a week?
• How much do you spend on groceries?
• How many phone calls do you make a day?
• Types of quantitative questions

When you try to get numerical answers, the only option is not the multiple-choice one. You can use different types of quantitative research questions to make the form more interesting, visually appealing, and detailed if you use a smart survey creator, such as forms.app, you can make use of its multiple smart form fields to build your form. Let us see what are some good options to use on your next survey.

Star rating:

It is a good way to ask people their opinions, and the survey takers can rate criteria based on different categories. Each star represents an equivalent numeric value, and they typically range from 1 to 5. Even if they are clicking on stars, you get numeric data in the end.

A star rating question example

Opinion scale:

It is basically the same thing with the stars but instead, the survey takers rate criteria as numbers from 1-5 or 1-10. It is better to keep in mind the best way for this is using a 1-5 scale, with 5 being the best and 1 being the worst rating.

An opinion scale question example

Picture selection:

Having people choose their opinions in a picture selection form is a good way to go. It is a good option to use when you are creating a survey for market research and such.

A picture selection question example

Multiple-choice:

When you ask people a question such as; “what are the reasons that negatively affect your mental health?” it is better to let them choose multiple reasons rather than a single one. You would not want to limit the target audience by making them choose only one thing on the list.

A multiple-choice question example

Selection matrix:

In this type of question, you can make multiple sentences, categories, and statements, and survey takers can answer them accordingly. They allow you to get the answers as one question rather than setting up multiple questions.

A selection matrix example

• 100+ Quantitative research questions to ask in your research surveys

In your next survey, you can use any of the questions below, or you can create your own. If you use smart questions focused on a subject or aspect, it will make it easier for you to make an informed analysis at the end. Now, let us start with the first one:

Quantitative research questions about gender

A question example about quantitative research about gender

Quantitative research questions about gender aim to gather numerical data to quantify and analyze gender-related patterns, differences, and associations. They focus on exploring gender-related issues and investigating gender influences on several aspects of life.

1 - What is the difference in average earnings between male and female employees in a specific industry?

2 - How does gender affect academic achievement in STEM subjects among high school students?

3 - What is the percentage of women in leadership positions in Fortune 500 companies?

4 - What is the impact of gender on access to and utilization of health services?

5 - What is the percentage of female students speaking in a classroom as opposed to male students?

6 - How does gender influence consumer preferences and purchasing behavior in the fashion industry?

7 - What are the gender differences in response to specific marketing strategies for a particular product?

8 - What is the correlation between gender and mental health outcomes in a specific population?

9 - How does gender influence the perception of work-life balance among working professionals?

10 - How often do you feel discriminated against in a work environment because of your gender?

11 - What is the effect of gender on smoking at the ages 14-18?

Quantitative research questions about stress

A question example about quantitative research about stress

Research questions about stress aim to investigate different aspects of stress, its causes, and its consequences. Researchers can measure stress levels and examine the relationships between stress and other variables. Also, they can analyze patterns and trends associated with stress after collecting appropriate data.

12 - On a scale of 1 to 10, how often do you feel stressed?

13 - What is the prevalence of stress among college students?

14 - How does stress impact academic achievement among high school students?

15 - How does mindfulness meditation training impact stress levels in university students?

16 - What are the primary sources of work-related stress among employees?

17 - What is the relationship between stress levels and job performance among healthcare professionals?

18 - Who are the people in your life that cause you the most stress?

19 - In the last month, how often have you felt that you were unable to control important things in your life?

20 - How does workplace stress influence employee turnover rates in a specific organization?

21 - What is the correlation between stress levels and physical health in young people?

22 - What are the demographic factors (such as age, gender, or income) associated with higher levels of stress?

23 - What is the impact of stress on sleep quality and duration among adults?

24 - What are the stress levels experienced by parents of children with special needs compared to parents of typically developing children?

25 - What is the effectiveness of stress management interventions in reducing stress levels among individuals with chronic illnesses?

26 - What is the impact of daily meditation helping stress levels?

27 - What are the factors contributing to job-related stress among healthcare professionals in a specific specialty?

Quantitative research questions in Psychology

A question example about quantitative research in psychology

Quantitative research questions in psychology cover a range of psychological topics, including mental health, personality, behavior, and social dynamics. The aim of these questions is to collect quantitative data to examine relationships, assess the effectiveness of interventions, and identify factors associated with psychological events.

28 - What is the relationship between self-esteem and academic performance in high school students?

29 - How does exposure to violent media affect aggressive behavior in children?

30 - What is the prevalence of depression among college students?

31 - How is parental attachment style associated with the development of anxiety disorders in children?

32 - How many times a month should one use professional therapy?

33 - What are the factors influencing job satisfaction among employees in a specific industry?

34 - What are the predictors of job performance among healthcare professionals?

35 - Generally, at what age do children start getting psychological help?

36 - What is the effect of cognitive-behavioral therapy on reducing symptoms of post-traumatic stress disorder?

37 - How does the classroom environment affect academic motivation and achievement in elementary school students?

38 - What is the effectiveness of a cognitive training program in improving memory function in older adults?

39 - How do exercise frequency and intensity impact symptoms of anxiety and depression in individuals with diagnosed mental health conditions?

40 - What is the correlation between sleep duration and academic performance in college students?

41 - How does parental divorce during childhood impact the development of attachment styles in adulthood?

42 - What is the relationship between self-esteem and job satisfaction among working professionals?

43 - What are the predictors of eating disorder symptoms in adolescent females?

44 - At what age the teenage girls prone to depression?

45 - What is the correlation between young adults and suicide rates?

46 - What is the effect of a specific cognitive training program on improving cognitive functioning in elders?

47 - How does the presence of social support networks impact resilience levels in individuals who have experienced traumatic events?

48 - What are the effects of a specific therapeutic intervention on reducing symptoms of anxiety in individuals with a generalized anxiety disorder?

49 - What is the correlation between social media use and symptoms of depression in young adults?

50 - How does mindfulness meditation training influence stress levels in individuals with high-stress occupations?

51 - How does exposure to violent video games affect aggressive behavior in adolescents?

Quantitative research questions about mental health

A question example about quantitative research about mental health

Quantitative research questions about mental health focus on various aspects of mental health, including the prevalence of disorders, risk factors, treatment interventions, and the impact of lifestyle factors. 

52 - How does the frequency of social media use relate to levels of depressive symptoms in adolescents?

53 - What is the correlation between sleep quality and mental health outcomes in adults with diagnosed mental health conditions?

54 - What is the percentage of people diagnosed with anxiety disorder that has a college education?

55 - What kind of activities helps with your mental health?

56 - How many times a week do you spare time for your mental well-being?

57 - What is the effect of a specific psychotherapy intervention on reducing symptoms of depression?

58 - What are the factors determining treatment adherence in patients with schizophrenia?

59 - How do exercise frequency and intensity relate to anxiety levels?

60 - What is the relationship between social support and endurance in individuals with a history of trauma?

61 - How does stigma surrounding mental illness influence help-seeking behavior among college students?

62 - What is the prevalence of anxiety disorders among college students?

Quantitative research questions about social media

A question example about quantitative research about social media

Quantitative research questions about social media try to explore various aspects of social media, including its impact on psychological well-being, behavior, relationships, and society. They aim to collect quantitative data to analyze relations, examine effects, and measure the influence of social media.

63 - How many times a day do you check your social media accounts?

64 - How much time do you spend on social media every day?

65 - How many social media accounts do you own?

66 - What is the correlation between social media engagement and academic performance in high school students?

67 - What are the most used social media accounts among teenagers?

68 - What is the psychological effect of social media accounts on young people?

69 - What is the relationship between social media use and self-esteem among adolescents?

70 - How does the frequency of social media use relate to levels of loneliness in young adults?

71 - How does exposure to idealized body images on social media impact body dissatisfaction in women?

72 - What are the predictors of problematic social media use among college students?

73 - How does social media use influence political attitudes and behaviors among young adults?

74 - What is the effect of social media advertising on consumer purchasing behavior and brand loyalty?

75 - What is the association between cyberbullying on social media and mental health outcomes among teenagers?

76 - How does social media use affect sleep quality and duration in adults?

77 - How does social media use impact interpersonal relationships and social support among individuals in long-distance relationships?

Quantitative research questions about academic performance

A question example about quantitative research about academic performance

Quantitative research questions about academic performance focus on academic performance, the predictors, and the elements affecting it negatively and positively. They aim to collect quantitative data to figure out the relation between academic performance and the environment of the students and make informed decisions.

78 - What is the correlation between student attendance rates and academic achievement in a specific grade level?

79 - How does parental involvement in education relate to students' academic performance?

80 - What is the impact of classroom size on student academic outcomes?

81 - What are the predictors of academic success among undergraduate students in a specific major?

82 - How many times were you absent during the last semester?

83 - What is the correlation between student engagement in extracurricular activities and their academic performance?

84 - What is the effect of peer tutoring programs on student grades and test scores?

85 - How do student motivation and self-efficacy influence academic achievement in a specific academic setting?

86 - What is the relationship between study habits and academic performance among high school students?

87 - How does the implementation of a specific teaching methodology or instructional approach impact student achievement in a particular subject?

Quantitative research questions about marketing

A question example about quantitative research about marketing

Quantitative research questions about marketing explore various aspects of marketing, including advertising effectiveness, consumer behavior, branding, pricing, and customer satisfaction. They involve collecting quantitative data to analyze relationships and assess the impact of marketing strategies. 

88 - What is the correlation between advertising expenditure and sales revenue for a specific product?

89 - As a consumer, how often do you make purchasing decisions based on marketing exposure?

90 - What are the top 5 brands that stand out to you because of ads of their quality?

91 - How does brand loyalty relate to customer satisfaction and repeat purchase behavior?

92 - What is the impact of pricing strategies on consumer purchase intentions and price sensitivity?

93 - When making a purchase, how important is the packaging of the product to you?

94 - What is the effectiveness of different marketing channels (e.g., social media, television, email marketing) in reaching and engaging the target audience?

95 - How does product packaging design influence consumer perception and purchase decisions?

96 - What are the key factors influencing customer loyalty in the retail industry?

97 - What is the relationship between online customer reviews and purchase decisions in e-commerce?

98 - How do brand reputation and perception affect consumer trust and willingness to recommend a product or service?

99 - What are the channels you visit to ensure the quality of the product you will purchase?

100 - How does the personalization of marketing messages impact customer engagement and response rates?

101 - What is the effect of promotional offers (e.g., discounts, coupons) on consumer purchase behavior?

102 - What is the effect of ad placement on popular social media accounts on teenagers?

• Tips for creating quantitative research questions

When you want to create your survey, you should be professional and collect the data systematically. That will help you have clear results. In order to achieve this: 

• Use clear and unambiguous language
• Avoid leading or biased questions 
• Use different question types 
• Keep the length of your survey at an appropriate level

After you create your survey in a systematic manner and use a competitive analysis framework to record your findings, you can achieve the concrete results you want. Also, always remember to obtain the necessary ethical approvals and informed consent required for your research study.

• How to create a quantitative research survey

When you are creating your next survey, you can go old-fashion and write everything down on a piece of paper and try to get people to fill them out. However, there is a much easier option thanks to online survey tools. And a great survey maker you can use is forms.app. It has over 1000 ready-to-use templates, and each of them is as useful. Now, let us go through the steps to creating a quantitative survey using forms.app:

1 - Go to forms.app and log in to your account (or create one for free).

2 - Go to the dropdown menu and click on the templates option .

3 - Choose one of the survey templates and click on the “use template” button and customize it as much as you want by adding question fields and changing the visuals as much as you want.

4 - Or, you can decide on starting from scratch and build everything from the start in a matter of minutes.

5 - Save your changes, and by clicking on the “eye” icon on the upper left side of the page, see the final result.

6 - Copy the unique link and share it with your audience. If you want, you can also embed the survey on the page of your choosing.

• Key points to take away

Creating a simple survey to collect numerical values to make informed and supported plans is very easy. It can be done with a simple and effective form creator, such as forms.app. It has many functional form fields and is also completely adjustable.

You can easily create your own research survey with the questions we have gathered for you. It should be mentioned that you should keep in mind to have a structured plan to go with. Because only then can you analyze your results effectively and repeat the research if it is needed.

Defne is a content writer at forms.app. She is also a translator specializing in literary translation. Defne loves reading, writing, and translating professionally and as a hobby. Her expertise lies in survey research, research methodologies, content writing, and translation.

• Form Features
• Data Collection

Table of Contents

Related posts.

100+ Remarketing statistics for your business to use

Fatih Özkan

Best B2B SaaS marketing strategies

What is a client intake form? (Definition and Examples)

• (855) 776-7763

Training Maker

All Products

Qualaroo Insights

ProProfs.com

• Sign Up Free

Do you want a free Survey Software?

We have the #1 Online Survey Maker Software to get actionable user insights.

How to Write Qualitative Research Questions: Types & Examples

Sameer Bhatia

Founder and CEO - ProProfs

Review Board Member

Sameer Bhatia is the Founder and Chief Executive Officer of ProProfs.com. He believes that software should make you happy and is driven to create a 100-year company that delivers delightfully ... Read more

Sameer Bhatia is the Founder and Chief Executive Officer of ProProfs.com. He believes that software should make you happy and is driven to create a 100-year company that delivers delightfully smart software with awesome support. His favorite word is 'delight,' and he dislikes the term 'customer satisfaction,' as he believes that 'satisfaction' is a low bar and users must get nothing less than a delightful experience at ProProfs. Sameer holds a Masters in Computer Science from the University of Southern California (USC). He lives in Santa Monica with his wife & two daughters. Read less

Market Research Specialist

Emma David, a seasoned market research professional, specializes in employee engagement, survey administration, and data management. Her expertise in leveraging data for informed decisions has positively impacted several brands, enhancing their market position.

Qualitative research questions focus on depth and quality, exploring the “why and how” behind decisions, without relying on statistical tools.

Unlike quantitative research, which aims to collect tangible, measurable data from a broader demographic, qualitative analysis involves smaller, focused datasets, identifying patterns for insights.

The information collected by qualitative surveys can vary from text to images, demanding a deep understanding of the subject, and therefore, crafting precise qualitative research questions is crucial for success.

In this guide, we’ll discuss how to write effective qualitative research questions, explore various types, and highlight characteristics of good qualitative research questions.

Let’s dive in!

What Are Qualitative Research Questions?

Qualitative questions aim to understand the depth and nuances of a phenomenon, focusing on “why” and “how” rather than quantifiable measures.

They explore subjective experiences, perspectives, and behaviors, often using open-ended inquiries to gather rich, descriptive data.

Unlike quantitative questions, which seek numerical data, qualitative questions try to find out meanings, patterns, and underlying processes within a specific context.

These questions are essential for exploring complex issues, generating hypotheses, and gaining deeper insights into human behavior and phenomena.

Here’s an example of a qualitative research question:

“How do you perceive and navigate organizational culture within a tech startup environment?”

This question asks about the respondent’s subjective interpretations and experiences of organizational culture within a specific context, such as a tech startup.

It seeks to uncover insights into the values, norms, and practices that shape workplace dynamics and employee behaviors, providing qualitative data for analysis and understanding.

When Should We Use Qualitative Research Questions?

Qualitative research questions typically aim to open up conversations, encourage detailed narratives, and foster a deep understanding of the subject matter. Here are some scenarios they are best suited for:

• Exploring Complex Phenomena : When the research topic involves understanding complex processes, behaviors, or interactions that cannot be quantified easily, qualitative questions help delve into these intricate details.
• Understanding Contexts and Cultures : To grasp the nuances of different social contexts, cultures, or subcultures, qualitative research questions allow for an in-depth exploration of these environments and how they influence individuals and groups.
• Exploring Perceptions and Experiences : When the aim is to understand people’s perceptions, experiences, or feelings about a particular subject, qualitative questions facilitate capturing the depth and variety of these perspectives.
• Developing Concepts or Theories : In the early stages of research, where concepts or theories are not yet well-developed, qualitative questions can help generate hypotheses, identify variables, and develop theoretical frameworks based on observations and interpretations.
• Investigating Processes : To understand how processes unfold over time and the factors that influence these processes, qualitative questions are useful for capturing the dynamics and complexities involved.
• Seeking to Understand Change : When researching how individuals or groups experience change, adapt to new circumstances, or make decisions, qualitative research questions can provide insights into the motivations, challenges, and strategies involved.
• Studying Phenomena Not Easily Quantified : For phenomena that are not easily captured through quantitative measures, such as emotions, beliefs, or motivations, qualitative questions can probe these abstract concepts more effectively.
• Addressing Sensitive or Taboo Topics : In studies where topics may be sensitive, controversial, or taboo, qualitative research questions allow for a respectful and empathetic exploration of these subjects, providing space for participants to share their experiences in their own words.

How to Write Qualitative Research Questions?

Read this guide to learn how you can craft well-thought-out qualitative research questions:

1. Begin with Your Research Goals

The first step in formulating qualitative research questions is to have a clear understanding of what you aim to discover or understand through your research. There are two types of qualitative questionnaires or research – Ontological and Epistemological.

Finding out the nature of your research influences all aspects of your research design, including the formulation of research questions.

Subsequently:

• Identify your main objective : Consider the broader context of your study. Are you trying to explore a phenomenon, understand a process, or interpret the meanings behind behaviors? Your main objective should guide the formulation of your questions, ensuring they are aligned with what you seek to achieve.
• Focus on the ‘how’ and ‘why’ : Qualitative research is inherently exploratory and aims to understand the nuances of human behavior and experience. Starting your questions with “how” or “why” encourages a deeper investigation into the motivations, processes, and contexts underlying the subject matter. This approach facilitates an open-ended exploration, allowing participants to provide rich, detailed responses that illuminate their perspectives and experiences.

Take a quick look at the following visual for a better understanding:

So, if you are doing Ontological research, ensure that the questions focus on the “what” aspects of reality (the premise of your research) and opt for the nature of the knowledge for Epistemological research.

2. Choose the Right Structure

The structure of your research questions significantly impacts the depth and quality of data you collect. Opting for an open-ended format allows respondents the flexibility to express themselves freely, providing insights that pre-defined answers might miss.

• Open-ended format : These questions do not constrain respondents to a set of predetermined answers, unlike closed-ended questions. By allowing participants to articulate their thoughts in their own words, you can uncover nuances and complexities in their responses that might otherwise be overlooked.
• Avoid yes/no questions : Yes/no questions tend to limit the depth of responses. While they might be useful for gathering straightforward factual information, they are not conducive to exploring the depths and nuances that qualitative research seeks to uncover. Encouraging participants to elaborate on their experiences and perspectives leads to richer, more informative data.

For example, take a look at some qualitative questions examples shown in the following image:

3. Be Clear and Specific

Clarity and specificity in your questions are crucial to ensure that participants understand what is being asked and that their responses are relevant to your research objectives.

• Use clear language : Use straightforward, understandable language in your questions. Avoid jargon, acronyms, or overly technical terms that might confuse participants or lead to misinterpretation. The goal is to make your questions accessible to everyone involved in your study.
• Be specific : While maintaining the open-ended nature of qualitative questions, it’s important to narrow down your focus to specific aspects of the phenomenon you’re studying. This specificity helps guide participants’ responses and ensures that the data you collect directly relates to your research objectives.

4. Ensure Relevance and Feasibility

Each question should be carefully considered for its relevance to your research goals and its feasibility, given the constraints of your study.

• Relevance : Questions should be crafted to address the core objectives of your research directly. They should probe areas that are essential to understanding the phenomenon under investigation and should align with your theoretical framework or literature review findings.
• Feasibility : Consider the practical aspects of your research, including the time available for data collection and analysis, resources, and access to participants. Questions should be designed to elicit meaningful responses within the constraints of your study, ensuring that you can gather and analyze data effectively.

5. Focus on a Single Concept or Theme per Question

To ensure clarity and depth, each question should concentrate on a single idea or theme. However, if your main qualitative research question is tough to understand or has a complex structure, you can create sub-questions in limited numbers and with a “ladder structure”.

This will help your respondents understand the overall research objective in mind, and your research can be executed in a better manner.

For example, suppose your main question is – “What is the current state of illiteracy in your state?”

Then, you can create the following subquestions: 

“How does illiteracy block progress in your state?”

“How would you best describe the feelings you have about illiteracy in your state?”

For an even better understanding, you can see the various examples of qualitative research questions in the following image:

Types of Qualitative Research Questions With Examples

Qualitative survey questions primarily focus on a specific group of respondents that are participating in case studies, surveys, ethnography studies, etc., rather than numbers or statistics.

As a result, the questions are mostly open-ended and can be subdivided into the following types as discussed below:

1. Descriptive Questions

Descriptive research questions aim to detail the “what” of a phenomenon, providing a comprehensive overview of the context, individuals, or situations under study. These questions are foundational, helping to establish a baseline understanding of the research topic.

• What are the daily experiences of teachers in urban elementary schools?
• What strategies do small businesses employ to adapt to rapid technological changes?
• How do young adults describe their transition from college to the workforce?
• What are the coping mechanisms of families with members suffering from chronic illnesses?
• How do community leaders perceive the impact of gentrification in their neighborhoods?

2. Interpretive Questions

Interpretive questions seek to understand the “how” and “why” behind a phenomenon, focusing on the meanings people attach to their experiences. These questions delve into the subjective interpretations and perceptions of participants.

• How do survivors of natural disasters interpret their experiences of recovery and rebuilding?
• Why do individuals engage in voluntary work within their communities?
• How do parents interpret and navigate the challenges of remote schooling for their children?
• Why do consumers prefer local products over global brands in certain markets?
• How do artists interpret the influence of digital media on traditional art forms?

3. Comparative Questions

Comparative research questions are designed to explore differences and similarities between groups, settings, or time periods. These questions can help to highlight the impact of specific variables on the phenomenon under study.

• How do the strategies for managing work-life balance compare between remote and office workers?
• What are the differences in consumer behavior towards sustainable products in urban versus rural areas?
• How do parenting styles in single-parent households compare to those in dual-parent households?
• What are the similarities and differences in leadership styles across different cultures?
• How has the perception of online privacy changed among teenagers over the past decade?

4. Process-oriented Questions

These questions focus on understanding the processes or sequences of events over time. They aim to uncover the “how” of a phenomenon, tracing the development, changes, or evolution of specific situations or behaviors.

• How do non-profit organizations develop and implement community outreach programs?
• What is the process of decision-making in high-stakes business environments?
• How do individuals navigate the process of career transition after significant industry changes?
• What are the stages of adaptation for immigrants in a new country?
• How do social movements evolve from inception to national recognition?

5. Evaluative Questions

Evaluative questions aim to assess the effectiveness, value, or impact of a program, policy, or phenomenon. These questions are critical for understanding the outcomes and implications of various initiatives or situations.

• How effective are online therapy sessions compared to in-person sessions in treating anxiety?
• What is the impact of community gardening programs on neighborhood cohesion?
• How do participants evaluate the outcomes of leadership training programs in their professional development?
• What are the perceived benefits and drawbacks of telecommuting for employees and employers?
• How do residents evaluate the effectiveness of local government policies on waste management?

6. One-on-One Questions

The one-on-one questions are asked to a single person and can be thought of as individual interviews that you can conduct online via phone and video chat as well.

The main aim of such questions is to ask your customers or people in the focus group a series of questions about their purchase motivations. These questions might also come with follow-ups, and if your customers respond with some interesting fact or detail, dig deeper and explore the findings as much as you want.

• What makes you happy in regard to [your research topic]?
• If I could make a wish of yours come true, what do you desire the most?
• What do you still find hard to come to terms with?
• Have you bought [your product] before?
• If so, what was your initial motivation behind the purchase?

7. Exploratory Questions

These questions are designed to enhance your understanding of a particular topic. However, while asking exploratory questions, you must ensure that there are no preconceived notions or biases to it. The more transparent and bias-free your questions are, the better and fair results you will get.

• What is the effect of personal smart devices on today’s youth?
• Do you feel that smart devices have positively or negatively impacted you?
• How do your kids spend their weekends?
• What do you do on a typical weekend morning?

8. Predictive Questions

The predictive questions are used for qualitative research that is focused on the future outcomes of an action or a series of actions. So, you will be using past information to predict the reactions of respondents to hypothetical events that might or might not happen in the future.

These questions come in extremely handy for identifying your customers’ current brand expectations, pain points, and purchase motivation.

• Are you more likely to buy a product when a celebrity promotes it?
• Would you ever try a new product because one of your favorite celebs claims that it actually worked for them?
• Would people in your neighborhood enjoy a park with rides and exercise options?
• How often would you go to a park with your kids if it had free rides?

9. Focus Groups

These questions are mostly asked in person to the customer or respondent groups. The in-person nature of these surveys or studies ensures that the group members get a safe and comfortable environment to express their thoughts and feelings about your brand or services.

• How would you describe your ease of using our product?
• How well do you think you were able to do this task before you started using our product?
• What do you like about our promotional campaigns?
• How well do you think our ads convey the meaning?

10. In-Home Videos

Collecting video feedback from customers in their comfortable, natural settings offers a unique perspective. At home, customers are more relaxed and less concerned about their mannerisms, posture, and choice of words when responding.

This approach is partly why Vogue’s 73 Questions Series is highly popular among celebrities and viewers alike. In-home videos provide insights into customers in a relaxed environment, encouraging them to be honest and share genuine experiences.

• What was your first reaction when you used our product for the first time?
• How well do you think our product performed compared to your expectations?
• What was your worst experience with our product?
• What made you switch to our brand?

11. Online Focus Groups

Online focus groups mirror the traditional, in-person format but are conducted virtually, offering a more cost-effective and efficient approach to gathering data. This digital format extends your reach and allows a rapid collection of responses from a broader audience through online platforms.

You can utilize social media and other digital forums to create communities of respondents and initiate meaningful discussions. Once you have them started, you can simply observe the exchange of thoughts and gather massive amounts of interesting insights!

• What do you like best about our product?
• How familiar are you with this particular service or product we offer?
• What are your concerns with our product?
• What changes can we make to make our product better?

Ask the Right Qualitative Research Questions for Meaningful Insights From Your Respondents

Watch: How to Create a Survey Using ProProfs Survey Maker

By now, you might have realized that manually creating a list of qualitative research questions is a daunting task. Keeping numerous considerations in mind, it’s easy to run out of ideas while crafting qualitative survey questions.

However, investing in smart survey tools, like ProProfs Survey Maker, can significantly streamline this process, allowing you to create various types of surveys in minutes.

With this survey tool , you can generate forms, NPS surveys , tests, quizzes, and assessments.

It’s also useful for conducting polls, sidebar surveys, and in-app surveys. Offering over 100 templates and more than 1,000,000 ready-to-use examples of phenomenological research questions, this software simplifies the task immensely.

Equipped with the right tools and the professional tips shared here, you’re well-prepared to conduct thorough research studies and obtain valuable insights that drive impactful results.

Frequently Asked Questions

1. how do you choose qualitative research questions.

To choose qualitative research questions, identify your main research goal, focus on exploring ‘how’ and ‘why’ aspects, ensure questions are open-ended, and align them with your theoretical framework and methodology.

2. Why are good qualitative research questions important?

Good qualitative research questions are important because they guide the research focus, enable the exploration of depth and complexity, and facilitate the gathering of rich, detailed insights into human experiences and behaviors.

About the author

Emma David is a seasoned market research professional with 8+ years of experience. Having kick-started her journey in research, she has developed rich expertise in employee engagement, survey creation and administration, and data management. Emma believes in the power of data to shape business performance positively. She continues to help brands and businesses make strategic decisions and improve their market standing through her understanding of research methodologies.

Popular Posts in This Category

10 Best Form Builder Software to Simplify Data Collection

10 Best Formstack Alternatives in 2024 (Pricing + Features)

Conducting Gap Analysis: Steps, Tools and Examples

21 Infallible Tips to Increase Customer Lifetime Value (CLV)

How to Write Event Survey Questions: Guide With Examples & Best Practices

Importance of Customer Experience in 2024 – Billion Dollar Club Infographic

Types of Qualitative and Quantitative Research Questions

Nov 9, 2017

The research process entails many different steps from selecting a methodology to reporting. An often overlooked area of the research process is the development of research questions. However, we take this part of the process very seriously and incorporate a variety of techniques and best practices in our question development— because if you don’t ask the right questions, you won’t get the right answers. Depending on whether the objective is qualitative or quantitative in nature determines which type or types of research questions should be utilized.

Quantitative Question Types

As we know, quantitative research is typically used to determine how, what, when, and where. Questionnaires for quant research are in many ways easier to develop than qual, as once you determine what you need to learn, incorporating those questions into multiple choice, single-select, grid questions, and so on, is more intuitive. Because it’s gathering larger data sets of answers, quantitative methodologies include research questions that are typically more specific:

• Descriptive Questions:   Seek to describe the concept or topic in question. An example of this type would be understanding the usage of a product like the frequency, time of day, the purpose of use, etc.
• Comparative Questions:   Used to analyze the difference between two groups, concepts, or other variables. Examples of these types of questions include comparing the frequency of use between two products, men versus women’s preference for brands, etc.
• Relationship-Based Questions:   Or in some cases causal-based— these questions work to understand how one variable influences another, like how color influences the desire to purchase a particular product.

Qualitative Question Types

As we know, qualitative research is less quantifiable in nature and focuses more on discovering, understanding, and exploring meaning when it comes to an objective. Qual research questions are less direct and far more vague in nature:

• Exploratory Questions:   Similar to descriptive questions in quant research, this form of question looks to understand something— without influencing the results with preconceived notions. For example, asking how a product is used or perceptions around a certain topic are two types of exploratory questions.
• Predictive Questions:   As the name entails, these questions seek to understand the intent or future outcome surrounding a topic or action. An example of this type of question would include asking why a consumer behaves in a certain why or how they’d feel if a certain situation were to take place.
• Interpretive Questions:   Look to gather feedback on a certain topic or concept without influencing the outcome. For example, testing new product concepts and understanding how messaging claims are interpreted would fall under this type.

Well written questions, regardless of the methodology, provide an easy to understand outlet for respondents to provide their answers. They should not only answer objectives but also identify problems and opportunities. The types of questions above can be used to guide the objectives and the key question of the research or be implemented throughout a questionnaire in order to provide the most relevant insights. Check out our qual and quant eGuide to learn more about the differences between qualitative and quantitative research and how they can work together to build deeper insights.

Want to stay up to date latest GutCheck blog posts?

Follow us on, check out our most recent blog posts.

When Vocation and Avocation Collide

Jun 13, 2023

At GutCheck, we have four brand pillars upon which we build our business. One of those is to 'lead...

Reflections on Season 1 of Gutsiest Brands

Jun 1, 2023

Understanding people is at the heart of market research. Sure, companies want to know what ideas...

Permission to Evolve with Miguel Garcia Castillo

Apr 20, 2023

(highlights from Episode #22 of the Gutsiest Brands podcast) Check out the latest lessons from our...

Why GutCheck?

• Explore and Strategize
• Build Products and Ideas
• Promote and Communicate
• Brand Measurement and Tracking
• Case Studies
• Infographics
• Research Reports
• Press Releases
• Gutsiest Brands

1-877-990-8111 [email protected]

© 2023 GutCheck is a registered trademark of Brainyak, Inc. All rights reserved.

Privacy Policy , Cookies , & Acceptable Use , Do Not Sell My Information

© 2020 GutCheck is a registered trademark of Brainyak, Inc. All rights reserved.

Privacy Policy , Cookies , & Acceptable Use

6 Main Qualitative Questions Examples

Qualitative vs. quantitative research, the importance of qualitative questions, key elements of effective qualitative research questions, role in the research design, 6 types and examples of qualitative questions, how to choose qualitative research questions, start collecting qualitative data right now, fullsession pricing plans.

• FAQs about Qualitative Research Questions

Qualitative research uncovers the details of human behavior, beliefs, and feelings. It gives us insights that numbers can’t always tell.

These research questions help us understand the “how” and “why” of things. 

In this article, we’ll look at six examples of good qualitative questions. We aim to highlight how picking the right questions can improve your study.

It is important to understand the differences between qualitative and quantitative research.

Qualitative research questions aim to explore concepts, experiences, and perspectives. They offer the qualitative research expert an in-depth insight into the subject.

On the other hand, quantitative research questions focus on measurable aspects. They seek statistical comparisons to reach factual conclusions.

Both quantitative and qualitative questions have important roles in research. They serve unique purposes and provide different types of data.

Unlike quantitative research, qualitative questions aren’t about numbers and statistical analysis. It’s about understanding the reason behind data from a focus group.

Why pick qualitative research? When conducting qualitative research, you want to know why someone does something, not just count how many times they do it.

You ask, and you listen. That’s the power of qualitative research. The right question is a key that unlocks valuable knowledge.

Effective qualitative research aims to unveil hidden truths. But how do you achieve it? With thought-provoking questions.

Here are the elements of the qualitative research questions for an in-depth exploration:

Open-ended and Exploratory

Qualitative research questions aim to understand the “how” and “why” of a topic. They invite people to share their views and stories.

Open-ended and exploratory questions help researchers grasp complex issues. These questions allow for diverse and detailed answers to a particular subject.

Clarity and Focus

Qualitative research questions need to be clear, focused, and brief. They help ensure the research meets its goals. 

Being specific guides data collection and analysis, leading to valuable findings.

Relationships and Personal Experiences

Qualitative research questions examine how different factors relate to personal experiences and seek to understand why people act in certain ways. 

They also explore how people respond to their surroundings, including culture and workplace rules.

Ethical Considerations

When creating qualitative research questions, it’s important to think about ethics. Questions need to respect participants’ dignity, privacy, and independence.

This makes sure that the research does not cause harm or distress. Ethics also matter when explaining and sharing results, as researchers must present data truthfully and with care.

The right qualitative research questions are crucial in the design of research projects for several reasons:

• Guidance on Research Methods: Directs the choice of qualitative research methods. Options include:
• Focus Groups: Small groups discuss topics with a moderator.
• In-Depth Interviews: Offers detailed insights from individual viewpoints.
• Qualitative Surveys: Gathers open-ended responses from a broad audience.
• Ensuring the Right Tools are Used: Matching objectives with the most suitable research tools. Enables thorough investigation and captures the complexity of experiences.
• Facilitating a Clear Understanding: Aims to uncover not just what is happening but why. Explores thoughts, feelings, behaviors, and the effects of various influences.
• Informing the Research Design: Influences all design aspects, including participant selection and analysis framework. Ensures ethical standards guide the research process.

Here are six types of qualitative questions with examples:

1. Descriptive

These questions are aimed at describing the characteristics or features of a product.

• Example 1: How do users describe their initial impressions when they first interact with our new software interface?
• Example 2: What are the specific colors and design elements that users notice about the new smartphone model when they see it for the first time?

2. Exploratory

Exploratory questions are designed to investigate how things work or how users interact with a product.

• Example 1: What strategies do users employ to navigate through the features of our newly launched app?
• Example 2: How do users attempt to solve problems when they encounter errors using our digital service platform?

3. Experiential

These questions focus on the user’s experiences and emotions related to the product.

• Example 1: Can you describe a memorable experience you had while using our product?
• Example 2: What emotions do you feel when using our product under stressful conditions?

4. Comparative

Comparative questions look at differences between products, user groups, or other variables.

• Example 1: How do new users’ experiences with our product compare to those of long-term users?
• Example 2: In what ways does our product perform better or worse than our main competitor’s product in similar conditions?

5. Process-oriented

These questions delve into the processes or sequences of actions related to using the product.

• Example 1: Can you walk me through the process you typically follow when setting up our product for the first time?
• Example 2: What steps do you take when you troubleshoot an issue with our product?

6. Theoretical

Theoretical questions aim to understand the underlying principles or theories that explain user behavior or product dynamics.

• Example 1: What theories can explain why users prefer our product’s design over traditional designs?
• Example 2: Based on your knowledge, what psychological principles might influence how users adapt to our product’s innovative features?

When selecting qualitative questions, the aim is to deeply understand user interactions, perceptions, and experiences with the product. 

Here are some key considerations for choosing good qualitative research questions:

• Define Your Objectives  

Start by clearly defining the research objective of your product testing. What specific aspects of the product are you looking to evaluate? Are you interested in usability, aesthetics, functionality, or user satisfaction? Your objectives will guide the types of questions you need to ask. For example, if user satisfaction is your focus, you might ask about the user’s emotional response to the product.

• Consider the Type of Qualitative Research  

Different types of qualitative methods—such as ethnographic, narrative, phenomenological, or grounded theory—may influence the style and structure of your questions. For instance, narrative research focuses on stories and experiences, so your questions should encourage storytelling about product use.

• Ensure Questions are Open-Ended  

Qualitative questions should be open-ended to allow for detailed responses that can reveal insights not anticipated by the researcher. Instead of asking, “Do you like our product?” which prompts a yes or no answer, ask, “How do you feel about our product?” to encourage a more detailed and nuanced response.

• Be Clear and Concise  

While questions should allow for open-ended answers, they must also be clear and concise to avoid confusing the respondent. Ambiguity can lead to unreliable qualitative data , as different participants might interpret the questions differently.

• Sequence the Questions Logically  

The order in which you ask questions can impact the flow of conversation and the quality of information gathered. Start with more general questions to make the respondent comfortable before moving to more specific or sensitive topics. This sequence helps build rapport and can lead to more honest and detailed responses later in the discussion.

• Consider the Participant  

Tailor your questions to fit the background and experience level of your participants. Questions that are too technical or too basic can frustrate users or fail to elicit useful information. Understanding your audience allows you to frame questions that are appropriately challenging and engaging.

• Pilot Test Your Questions  

Before finalizing your set of questions, conduct a pilot test with a small group of participants. This testing can reveal if any questions are confusing or ineffective at eliciting useful responses. Feedback from this phase can be invaluable in refining your questions.

• Be Prepared to Adapt  

Finally, while it’s important to prepare your questions carefully, also be flexible during actual interactions. The conversation may reveal new paths of inquiry that are worth exploring. Being adaptive can help you capture deep insights that strictly adhering to a prepared list of questions might miss.

It takes less than 5 minutes to set up your first website or app feedback form, with FullSession , and it’s completely free!

After that, you will be able to collect high-quality feedback and avoid the guesswork.

The FullSession platform offers a 14-day free trial. It provides two paid plans—Basic and Business. Here are more details on each plan.

• The Basic plan costs $39/month and allows you to monitor up to 5,000 monthly sessions.
• The Business plan costs $149/month and helps you to track and analyze up to 25,000 monthly sessions.
• The Enterprise plan starts from 100,000 monthly sessions and has custom pricing.

If you need more information, you can get a demo.

FAQs about Qualitative Research Questions 

What is a qualitative research question.

Qualitative research questions focus on ways to gather deep insights into people’s experiences, beliefs, and perceptions. Such questions invite detailed narrative responses.

Can qualitative research questions change during the study?

It’s not uncommon for qualitative research questions to evolve during the course of a study. As preliminary data is collected and analyzed, new insights may emerge that prompt a qualitative researcher to refine their questions. 

How are qualitative questions used in business?

Businesses use qualitative questions to uncover valuable insights. They can explore customer behavior, employee satisfaction, or market trends. One example could be: “What factors drive consumer loyalty to our brand?”

Are there specific words to use in qualitative research questions?

Yes, use words like “describe,” “explain,” and “how” to frame qualitative questions. These terms promote more detailed and comprehensive answers. They are key to qualitative analysis.

Enhance Your Insights With Richer User Behavior Data

Discover FullSession's Digital Experience Intelligence solution firsthand. Explore FullSession for free

• Pollfish School
• Market Research
• Survey Guides
• Get started
• Qualitative vs Quantitative Survey Questions

Quantitative vs Qualitative survey questions

Want a quick summary? Check out the infographic !

Research is developed using quantitative and qualitative research methods to gain a complete understanding of the target audience’s needs, challenges, wants, willingness to take action, and more. However, the right time to use either method (or use both together) can vary depending on your research goals and needs. 

Difference between Quantitative and Qualitative Research

Quantitative research is about collecting information that can be expressed numerically. Researchers often use it to correlate data about specific demographics, such as Gen Z being more likely to focus on their finances than Millennials . Quantitative research is usually conducted through surveys or web analytics, often including large volumes of people to ensure trends are statistically representative . 

Even when the survey audience is very large, quantitative research can be targeted towards a specific audience, usually determined by demographic information such as age, gender, geographic location.

Qualitative research focuses on personalized behavior, such as habits or motivations behind their decisions. This can be gathered through contextual inquiries or interviews to learn more about feelings, attitudes, and habits that are harder to quantify but offer important additional context to support statistical data.

When quantitative and qualitative research are paired, a complete set of data can be gathered about the target audience’s demographics, experience, attitudes, behaviors, wants and needs.

Benefits of Quantitative Survey Questions

Quantitative survey questions are an excellent starting point in market research, allowing a researcher to “take the temperature” of a population to ensure there is a want or need for a product or service before investing in expensive qualitative research.

Reaching bigger, broader audiences

Quantitative survey questions are best for gathering broad insights and developing basic profiles, validating assumptions about an unknown (or little known) audience. 

Mobile survey compatibility

Mobile survey environments are especially effective when closed-ended quantitative survey questions are used, as they allow for the optimal respondent experience . 

Statistical accuracy

Quantitative surveys are ideal when working with a control group or when there is a need for the statistical representation of a population. They can be deployed broadly and results weighted for statistical accuracy after the survey is complete.

Benefits of Qualitative Survey Questions

Qualitative survey questions aim to gather data that is not easily quantified such as attitudes, habits, and challenges. They are often used in an interview-style setting to observe behavioral cues that may help direct the questions.

Gaining context

Qualitative survey questions tend to be open-ended and aim to gather contextual information about particular sets of data, often focused on the “why” or “how” reasoning behind a respondent’s answer. 

Unexpected answers

The open-ended nature of qualitative survey questions opens up the possibility to discover solutions that may not have been presented in a traditional quantitative survey. Allowing respondents to express themselves freely may reveal new paths to explore further.

Examples of Quantitative Survey Questions

Quantitative survey questions are used to gain information about frequency, likelihood, ratings, pricing, and more. They often include Likert scales and other survey question types to engage respondents throughout the questionnaire. 

How many times did you use the pool at our hotel during your stay?

• 4 or more times

How likely are you to recommend this service to a friend?

• Very likely
• Somewhat likely
• Somewhat unlikely
• Very unlikely

Please select your answer to the following statement: “It’s important to contribute to a retirement plan.”

• Strongly agree
• Somewhat agree
• Somewhat disagree
• Strongly disagree

Examples of Qualitative Survey Questions

Qualitative survey questions aim to extract information that is not easily quantifiable such as feelings, behaviors, and motivations for making a choice. By asking open-ended questions, and following up with “why?”, respondents are given the freedom to express what led them to these decisions. A technique called the Five Whys is commonly used to determine cause-and-effect correlation. Some examples of qualitative survey questions are:

How would you improve your experience?

Describe the last time that you purchased an item online.

Why did you choose to take public transportation to the airport?

When you should use Quantitative and Qualitative Survey Questions

Whether or not you should use quantitative or qualitative survey questions depends on your research goals. Most often, both kinds are needed during different phases of a research project to create a complete picture of a market need, user-base, or persona.

When to use quantitative survey questions

• Initial research. Because quantitative research is typically less expensive or time-intensive than qualitative, it’s always best to begin with quantitative surveys. These can help ensure a research project is defined for the right target audience before investing in qualitative insights.
• Statistical data. Statistically accurate data, such as that which can be mapped to the census, can be collected through quantitative survey questions. This is ideal for ensuring an accurate sample in polling and national surveys.
• Broad insights. Quantitative survey questions are ideal for gaining a 10,000-foot view of a market to determine needs, wants, and desire for a product or service based on demographic data that will help shape product development or marketing campaigns.
• Quantifiable behaviors. Behavior such as how often a person visited a website page, how likely they are to purchase an item, or how much they are willing to pay for a product or service are all behavioral insights than can be gathered through quantitative survey questions.
• Mobile survey environments. Data quality can be impacted by the survey distribution method. Because mobile devices are hand-held and mobile audiences are on the go, quantitative survey questions that offer limited answer choices and quick responses tend to yield better data quality than open-ended responses that involve typing and more concentration.

When to use qualitative survey questions

• Gain context about quantifiable data. Research that begins with quantitative data might reveal an unexpected trend that requires further inquiry among a certain group.
• Understand hard-to-quantify behaviors. Thoughts, opinions, beliefs, motivations, challenges, and goals can be uncovered through qualitative research questions.
• Persona development. Personas are tools used by designers, marketers, and other disciplines to create and sell products to people based on specific motivations and interests. While these often include demographic information based on quantitative research, challenges and needs are uncovered through qualitative methods.
• Conversational environments. Focus groups and interviews are ideal places to conduct qualitative research. Disciplines like psychology and user experience research rely heavily on qualitative questions to uncover motivations and reasoning behind certain behaviors.

It is ideal to use a mix of both quantitative and qualitative methods to supplement gaps in data. These methods can be iterative and conducted at different points throughout a research project to follow up and verify different insights gathered from either method. Using both quantitative and qualitative survey questions is the best way to holistically understand audience segments.

Frequently asked questions

Are quantitative survey questions good for market research.

Quantitative survey questions are an excellent starting point in market research, allowing a researcher to determine if there is a want or need for a product or service before investing in expensive qualitative research.

What are quantitative survey questions?

What are qualitative survey questions.

Qualitative survey questions gather data that is not easily quantified such as attitudes, habits, and challenges. They are often used in an interview-style setting to observe behavioral cues that may help direct the questions.

How do qualitative and quantitative questions differ?

Quantitative survey questions are used in initial research, defining a research project for the right target audience. Qualitative questions are often open-ended and help answer "why” and gain context about quantifiable data and understand hard-to-quantify behaviors.

Can quantitative research be used towards a specific audience when the survey audience is large?

Do you want to distribute your survey? Pollfish offers you access to millions of targeted consumers to get survey responses from $0.95 per complete. Launch your survey today.

Privacy Preference Center

Privacy preferences.

98 Quantitative Research Questions & Examples

As researchers, we know how powerful quantitative research data can be in helping answer strategic questions. Here, I’ve detailed 23 use cases and curated 98 quantitative market research questions with examples – making this a post you should add to your bookmark list , so you can quickly refer back.

I’ve formatted this post to show you 10-15 questions for each use case. At the end of each section, I also share a quicker way to get similar insights using modern market research tools like Similarweb.

What is a quantitative research question?

Quantitative market research questions tell you the what, how, when, and where of a subject. From trendspotting to identifying patterns or establishing averages– using quantitative data is a clear and effective way to start solving business problems.

Types of quantitative research questions

Quantitative market research questions are divided into two main types: descriptive and causal.

• Descriptive research questions seek to quantify a phenomenon by focusing on a certain population or phenomenon to measure certain aspects of it, such as frequency, average, or relationship.
• Causal research questions explore the cause-and-effect relationship between two or more variables.

The ultimate list of questions for quantitative market research

Get clear explanations of the different applications and approaches to quantitative research–with the added bonus of seeing what questions to ask and how they can impact your business.

Examples of quantitative research questions for competitive analysis

A powerful example of quantitative research in play is when it’s used to inform a competitive analysis . A process that’s used to analyze and understand how industry leaders and companies of interest are performing.

Pro Tip: Collect data systematically, and use a competitive analysis framework to record your findings. You can refer back to it when you repeat the process later in the year.

• What is the market share of our major competitors?
• What is the average purchase price of our competitors’ products?
• How often do our competitors release new products?
• What is the total number of customer reviews for our competitors’ products?
• What is the average rating of our competitors’ products?
• What is the average customer satisfaction score for our competitors?
• What is the average return rate of our competitors’ products?
• What is the average shipping time for our competitors’ products?
• What is the average price discount offered by our competitors?
• What is the average lifespan of our competitors’ products?

With this data, you can determine your position in the market and benchmark your performance against rival companies. It can then be used to improve offerings, service standards, pricing, positioning, and operational effectiveness. Notice that all questions can be answered with a numerical response , a key component of all successful examples of quantitative market research questions.

Quantitative research question example: market analysis

‍♀️ Question: What is the market share of our major competitors?

Insight sought: Industry market share of leaders and key competitors.

Challenges with traditional quantitative research methods: Outdated data is a major consideration; data freshness remains critical, yet is often tricky to obtain using traditional research methods. Markets shift fast, so being able to obtain and track market share in real time is a challenge many face.

A new approach: Similarweb enables you to track this key business KPI in real-time using digital data directly from the platform. On any day, you can see what your market share is, along with any players in your market. Plus, you get to see rising stars showing significant growth, who may pose a threat through market disruption or new tactics.

⏰ Time to insight: 30 seconds

✅ How it’s done: Using Similarweb’s Web Industry Analysis, two digital metrics give you the intel needed to decipher the market share in any industry. I’m using the Banking, Credit, and Lending market throughout these examples. I’ve selected the US market, analyzing the performance of the previous 3 months.

• Share of visits 

Here, I can see the top players in my market based on the number of unique visitors to their sites. On top of the raw data that shows me the volume of visitors as a figure, I can quickly see the two players ( Capital One and Chase ) that have grown and by what percentage. On the side, you can see rising players in the industry. Now, while my initial question was to establish the market share of my major competitors, I can see there are a few disruptive players in my market who I’d want to track too; Synchrony.com being one of particular interest, given their substantial growth and traffic numbers.

• Share of search 

Viewing the overall market size based on total search volumes, you can explore industry leaders in more detail. The top websites are the top five players, ranking by traffic share . You can also view the month-over-month change in visits, which shows you who is performing best at any given time . It’s the same five names, with Paypal and Chase leading the pack. However, I see Wells Fargo is better at attracting repeat visitors, while Capital One and Bank of America perform better at drawing in unique visitors.

In answer to my question, what is the market share of my major competitors, I can quickly use Similarweb’s quantitative data to get my answer.

This traffic share visual can be downloaded from the platform. It plots the ten industry leader’s market share and allocates the remaining share to the rest of the market.

I can also download a market quadrant analysis, which takes two key data points, traffic share and unique visitors, and plots the industry leaders. All supporting raw data can be downloaded in .xls format or connected to other business intelligence platforms via the API.

Quantitative research questions for consumer behavior studies

These studies measure and analyze consumer behavior, preferences, and habits . Any type of audience analysis helps companies better understand customer intent, and adjust offerings, messaging, campaigns, SEO, and ultimately offer more relevant products and services within a market.

• What is the average amount consumers spend on a certain product each month?
• What percentage of consumers are likely to purchase a product based on its price?
• How do the demographics of the target audience affect their purchasing behavior?
• What type of incentive is most likely to increase the likelihood of purchase?
• How does the store’s location impact product sales and turnover?
• What are the key drivers of product loyalty among consumers?
• What are the most commonly cited reasons for not buying a product?
• How does the availability of product information impact purchasing decisions?
• What is the average time consumers spend researching a product before buying it?
• How often do consumers use social media when making a purchase decision?

While applying a qualitative approach to such studies is also possible, it’s a great example of quantitative market research in action. For larger corporations, studies that involve a large, relevant sample size of a target market deliver vital consumer insights at scale .

Read More: 83 Qualitative Research Questions & Examples

Quantitative research question and answer: content strategy and analysis

‍♀️ Question: What type of content performed best in the market this past month?

Insight sought: Establish high-performing campaigns and promotions in a market.

Challenges with traditional quantitative research methods: Whether you consider putting together a panel yourself, or paying a company to do it for you, quantitative research at scale is costly and time-consuming. What’s more, you have to ensure that sampling is done right and represents your target audience.

A new approach: Data analysis is the foundation of our entire business. For over 10 years, Similarweb has developed a unique , multi-dimensional approach to understanding the digital world. To see the specific campaigns that resonate most with a target audience, use Similarweb’s Popular Pages feature. Key metrics show which campaigns achieve the best results for any site (including rival firms), campaign take-up, and periodic changes in performance and interest.

✅ How it’s done: I’ve chosen Capital One and Wells Fargo to review. Using the Popular Pages campaign filter, I can view all pages identified by a URL parameter UTM. For clarity, I’ve highlighted specific campaigns showing high-growth and increasing popularity. I can view any site’s trending, new, or best-performing pages using a different filter.

In this example, I have highlighted three campaigns showing healthy growth, covering teen checking accounts, performance savings accounts, and add-cash-in-store. Next, I will perform the same check for another key competitor in my market.

Here, I can see financial health tools campaigns with over 300% month-over-month growth and smarter credit and FICO campaigns showing strong performance. This tells me that campaigns focussing on education and tools are growing in popularity within this market. 

Examples of quantitative research questions for brand tracking

These studies are designed to measure customers’ awareness, perceptions, behaviors, and attitudes toward a brand over time. Different applications include measuring brand awareness , brand equity, customer satisfaction, and purchase or usage intent.

These types of research surveys ask questions about brand knowledge, brand attributes, brand perceptions, and brand loyalty . The data collected can then be used to understand the current state of a brand’s performance, identify improvements, and track the success of marketing initiatives.

• To what extent is Brand Z associated with innovation?
• How do consumers rate the quality of Brand Z’s products and services?
• How has the awareness of Brand Z changed over the past 6 months?
• How does Brand Z compare to its competitors in terms of customer satisfaction?
• To what extent do consumers trust Brand Z?
• How likely are consumers to recommend Brand Z?
• What factors influence consumers’ purchase decisions when considering Brand Z?
• What is the average customer satisfaction score for equity?
• How does equity’s customer service compare to its competitors?
• How do customer perceptions of equity’s brand values compare to its competitors?

Quantitative research question example and answer: brand tracking

‍♀️ Question: How has the awareness of Brand Z changed over the past 6 months?

Insight sought: How has brand awareness changed for my business and competitors over time.

⏰ Time to insight: 2 minutes

✅ How it’s done: Using Similarweb’s search overview, I can quickly identify which brands in my chosen market have the highest brand awareness over any time period or location. I can view these stats as a custom market or examine brands individually.

Here, I’ve chosen a custom view that shows me five companies side-by-side. In the top right-hand corner, under branded traffic, you get a quick snapshot of the share of website visits that were generated by branded keywords. A branded keyword is when a consumer types the brand name + a search term.

Below that, you will see the search traffic and engagement section. Here, I’ve filtered the results to show me branded traffic as a percentage of total traffic. Similarweb shows me how branded search volumes grow or decline monthly. Helping me answer the question of how brand awareness has changed over time.

Quantitative research questions for consumer ad testing

Another example of using quantitative research to impact change and improve results is ad testing. It measures the effectiveness of different advertising campaigns. It’s often known as A/B testing , where different visuals, content, calls-to-action, and design elements are experimented with to see which works best. It can show the impact of different ads on engagement and conversions.

A range of quantitative market research questions can be asked and analyzed to determine the optimal approach.

• How does changing the ad’s headline affect the number of people who click on the ad?
• How does varying the ad’s design affect its click-through rate?
• How does altering the ad’s call-to-action affect the number of conversions?
• How does adjusting the ad’s color scheme influence the number of people who view the ad?
• How does manipulating the ad’s text length affect the average amount of time a user spends on the landing page?
• How does changing the ad’s placement on the page affect the amount of money spent on the ad?
• How does varying the ad’s targeting parameters affect the number of impressions?
• How does altering the ad’s call-to-action language impact the click-through rate?

Quantitative question examples for social media monitoring

Quantitative market research can be applied to measure and analyze the impact of social media on a brand’s awareness, engagement, and reputation . By tracking key metrics such as the number of followers, impressions, and shares, brands can:

• Assess the success of their social media campaigns
• Understand what content resonates with customers
• Spot potential areas for improvement
• How often are people talking about our brand on social media channels?
• How many times has our brand been mentioned in the past month?
• What are the most popular topics related to our brand on social media?
• What is the sentiment associated with our brand across social media channels?
• How do our competitors compare in terms of social media presence?
• What is the average response time for customer inquiries on social media?
• What percentage of followers are actively engaging with our brand?
• What are the most popular hashtags associated with our brand?
• What types of content generate the most engagement on social media?
• How does our brand compare to our competitors in terms of reach and engagement on social media?

Example of quantitative research question and answer: social media monitoring

‍♀️ Question: How does our brand compare to our competitors in terms of reach and engagement on social media?

Insight sought: The social channels that most effectively drive traffic and engagement in my market

✅ How it’s done: Similarweb Digital Research Intelligence shows you a marketing channels overview at both an industry and market level. With it, you can view the most effective social media channels in any industry and drill down to compare social performance across a custom group of competitors or an individual company.

Here, I’ve taken the five closest rivals in my market and clicked to expand social media channel data. Wells Fargo and Bank of America have generated the highest traffic volume from social media, with over 6.6 million referrals this year. Next, I can see the exact percentage of traffic generated by each channel and its relative share of traffic for each competitor. This shows me the most effective channels are YouTube, Facebook, LinkedIn, and Reddit – in that order.

In 30-seconds, I’ve discovered the following:

• YouTube is the most popular social network in my market.
• Facebook and LinkedIn are the second and third most popular channels.
• Wells Fargo is my primary target for a more in-depth review, with the highest performance on the top two channels.
• Bank of America is outperforming all key players significantly on LinkedIn.
• American Express has found a high referral opportunity on Reddit that others have been unable to match.

Power-up Your Market Research with Similarweb Today

Examples of quantitative research questions for online polls.

This is one of the oldest known uses of quantitative market research. It dates back to the 19th century when they were first used in America to try and predict the outcome of the presidential elections.

Polls are just short versions of surveys but provide a point-in-time perspective across a large group of people. You can add a poll to your website as a widget, to an email, or if you’ve got a budget to spend, you might use a company like YouGov to add questions to one of their online polls and distribute it to an audience en-masse.

• What is your annual income?
• In what age group do you fall?
• On average, how much do you spend on our products per month?
• How likely are you to recommend our products to others?
• How satisfied are you with our customer service?
• How likely are you to purchase our products in the future?
• On a scale of 1 to 10, how important is price when it comes to buying our products?
• How likely are you to use our products in the next six months?
• What other brands of products do you purchase?
• How would you rate our products compared to our competitors?

Quantitative research questions for eye tracking studies

These research studies measure how people look and respond to different websites or ad elements. It’s traditionally an example of quantitative research used by enterprise firms but is becoming more common in the SMB space due to easier access to such technologies.

• How much time do participants spend looking at each visual element of the product or ad?
• How does the order of presentation affect the impact of time spent looking at each visual element?
• How does the size of the visual elements affect the amount of time spent looking at them?
• What is the average time participants spend looking at the product or ad as a whole?
• What is the average number of fixations participants make when looking at the product or ad?
• Are there any visual elements that participants consistently ignore?
• How does the product’s design or advertising affect the average number of fixations?
• How do different types of participants (age, gender, etc.) interact with the product or ad differently?
• Is there a correlation between the amount of time spent looking at the product or ad and the participants’ purchase decision?
• How does the user’s experience with similar products or ads affect the amount of time spent looking at the current product or ad?

Quantitative question examples for customer segmentation

Segmentation is becoming more important as organizations large and small seek to offer more personalized experiences. Effective segmentation helps businesses understand their customer’s needs–which can result in more targeted marketing, increased conversions, higher levels of loyalty, and better brand awareness.

If you’re just starting to segment your market, and want to know the best quantitative research questions to ask to help you do this, here are 20 to choose from.

Examples of quantitative research questions to segment customers

• What is your age range?
• What is your annual household income?
• What is your preferred online shopping method?
• What is your occupation?
• What types of products do you typically purchase?
• Are you a frequent shopper?
• How often do you purchase products online?
• What is your typical budget for online purchases?
• What is your primary motivation for purchasing products online?
• What factors influence your decision to purchase a product online?
• What device do you use most often when shopping online?
• What type of product categories are you most interested in?
• Do you prefer to shop online for convenience or for a better price?
• What type of discounts or promotions do you look for when making online purchases?
• How do you prefer to receive notifications about product promotions or discounts?
• What type of payment methods do you prefer when shopping online?
• What methods do you use to compare different products and prices when shopping online?
• What type of customer service do you expect when shopping online?
• What type of product reviews do you consider when making online purchases?
• How do you prefer to interact with a brand when shopping online?

Examples of quantitative research questions for analyzing customer segments

• What is the average age of customers in each segment?
• How do spending habits vary across customer segments?
• What is the average length of time customers spend in each segment?
• How does loyalty vary across customer segments?
• What is the average purchase size in each segment?
• What is the average frequency of purchases in each segment?
• What is the average customer lifetime value in each segment?
• How does customer satisfaction vary across customer segments?
• What is the average response rate to campaigns in each segment?
• How does customer engagement vary across customer segments?

These questions are ideal to ask once you’ve already defined your segments. We’ve written a useful post that covers the ins and outs of what market segmentation is and how to do it.

Additional applications of quantitative research questions

I’ve covered ten use cases for quantitative questions in detail. Still, there are other instances where you can put quantitative research to good use.

Product usage studies: Measure how customers use a product or service.

Preference testing: Testing of customer preferences for different products or services.

Sales analysis: Analysis of sales data to identify trends and patterns.

Distribution analysis: Analyzing distribution channels to determine the most efficient and effective way to reach customers.

Focus groups: Groups of consumers brought together to discuss and provide feedback on a particular product, service, or marketing campaign.

Consumer interviews: Conducted with customers to understand their behavior and preferences better.

Mystery shopping: Mystery shoppers are sent to stores to measure customer service levels and product availability.

Conjoint analysis: Analysis of how consumers value different attributes of a product or service.

Regression analysis: Statistical analysis used to identify relationships between different variables.

A/B testing: Testing two or more different versions of a product or service to determine which one performs better.

Brand equity studies: Measure, compare and analyze brand recognition, loyalty, and consumer perception.

Exit surveys: Collect numerical data to analyze employee experience and reasons for leaving, providing insight into how to improve the work environment and retain employees.

Price sensitivity testing: Measuring responses to different pricing models to find the optimal pricing model, and identify areas if and where discounts or incentives might be beneficial.

Quantitative market research survey examples

A recent GreenBook study shows that 89% of people in the market research industry use online surveys frequently–and for good reason. They’re quick and easy to set up, the cost is minimal, and they’re highly scalable too.

Questions are always formatted to provide close-ended answers that can be quantified. If you wish to collect free-text responses, this ventures into the realm of qualitative research . Here are a few examples.

Brand Loyalty Surveys: Companies use online surveys to measure customers’ loyalty to their brand. They include questions about how long an individual has been a customer, their overall satisfaction with the service or product, and the likelihood of them recommending the brand to others.

Customer Satisfaction Surveys: These surveys may include questions about the customer’s experience, their overall satisfaction, and the likelihood they will recommend a product or service to others.

Pricing Studies: This type of research reveals how customers value their products or services. These surveys may include questions about the customer’s willingness to pay for the product, the customer’s perception of the price and value, and their comparison of the price to other similar items.

Product/Service Usage Studies: These surveys measure how customers use their products or services. They can include questions about how often customers use a product, their preferred features, and overall satisfaction.

Here’s an example of a typical survey we’ve used when testing out potential features with groups of clients. After they’ve had the chance to use the feature for a period, we send a short survey, then use the feedback to determine the viability of the feature for future release.

Employee Experience Surveys: Another great example of quantitative data in action, and one we use at Similarweb to measure employee satisfaction. Many online platforms are available to help you conduct them; here, we use Culture AMP . The ability to manipulate the data, spot patterns or trends, then identify the core successes and development areas are astounding.

How to answer quantitative research questions with Similarweb

For the vast majority of applications I’ve covered in this post, there’s a more modern, quicker, and more efficient way to obtain similar insights online. Gone are the days when companies need to use expensive outdated data or pay hefty sums of money to market research firms to conduct broad studies to get the answers they need.

By this point, I hope you’ve seen how quick and easy it is to use Similarweb to do market research the modern way. But I’ve only scratched the surface of its capabilities.

Take two to watch this introductory video and see what else you can uncover.

Added bonus: Similarweb API

If you need to crunch large volumes of data and already use tools like Tableau or PowerBI, you can seamlessly connect Similarweb via the API and pipe in the data. So for faster analysis of big data, you can leverage Similarweb data to use alongside the visualization tools you already know and love.

Similarweb’s suite of market intelligence solutions offers unbiased, accurate, honest insights you can trust. With a world of data at your fingertips, use Similarweb Research Intelligence to uncover facts that help inform your research and strengthen your position.

Take a look at:

• Our Market Research suite
• Our Benchmarking tools
• Our Audience Insights tool
• Our Company Research module
• Our Consumer Journey Tracker
• Our Competitive Analysis Tool

Wrapping up

Today’s markets change at lightning speed. To keep up and succeed, companies need access to insights and intel they can depend on to be timely and on-point. While quantitative market research questions can and should always be asked, it’s important to leverage technology to increase your speed to insight, and thus improve reaction times and response to market shifts.

What is quantitative market research?

Quantitative market research is a form of research that uses numerical data to gain insights into the behavior and preferences of customers. It is used to measure and track the performance of products, services, and campaigns.

How does quantitative market research help businesses?

Quantitative market research can help businesses identify customer trends, measure customer satisfaction, and develop effective marketing strategies. It can also provide valuable insights into customer behavior, preferences, and attitudes.

What types of questions should be included in a quantitative market research survey?

Questions in a quantitative market research survey should be focused, clear, and specific. Questions should be structured to collect quantitative data, such as numbers, percentages, or frequency of responses.

What methods can be used to collect quantitative market research data?

Common methods used to collect quantitative market research data include surveys, interviews, focus groups, polls, and online questionnaires.

What are the advantages and disadvantages of using quantitative market research?

The advantages of using quantitative market research include the ability to collect data quickly, the ability to analyze data in a structured way, and the ability to identify trends. Disadvantages include the potential for bias, the cost of collecting data, and the difficulty in interpreting results.

Related Posts

Demand Forecasting 101: How to Predict Future Demand For Your Products

US Financial Outlook: Top Trends to Watch in 2024

Top Economic Trends in Australia to Watch in 2024

What Is Data Management and Why Is It Important?

What is a Niche Market? And How to Find the Right One

The Future of UK Finance: Top Trends to Watch in 2024

Wondering what similarweb can do for your business.

Give it a try or talk to our insights team — don’t worry, it’s free!

Quantitative Questions Versus Qualitative Questions in Surveys

• Survey Tips

Alchemer is an incredibly robust online survey software platform. It’s continually voted one of the best survey tools available on G2, FinancesOnline, and others. To make it even easier, we’ve created a series of blogs to help you better understand what questions to ask, when to ask them, and how to ask them so you get the answers you need.

When designing a survey, one of the first things you need to do is decide the survey’s purpose. Asking yourself, “What is this survey for?” is important, but determining purpose goes beyond this simple question.

While the above question will help you outline what questions to ask and which topics to cover, this is just the beginning.

The crucial follow up question is, “What kind of data do I need?”

This last question is what will determine which question types you will use in your survey. Should you use qualitative questions, quantitative questions, or a mix of both?

First, let’s lock down the definitions of the terms “quantitative” and “qualitative.”

How Quantitative Questions and Qualitative Questions Affect Your Survey Data

There are two main categories of question types: quantitative and qualitative. Each has its own strengths and weaknesses when it comes to the data they yield, and which you choose will depend on what kind of data you are hoping to collect.

• Quantitative:  relating to, measuring, or measured by the quantity of something rather than its quality.
• Qualitative: relating to, measuring, or measured by the quality of something (size, appearance, value, etc.) rather than its quantity.

Basically, quantitive data will tell you what your respondents are doing, while qualitative data offers deeper insight into why .

Getting the Facts with Quantitative Questions

Quantitative questions will result in data that is easy to convert into objective, numbers-based analysis.

Quantitative data is easier to measure using statistical analysis, because you can (usually) assign numeric values and directly compare different answers to the same questions.

Examples of quantitative questions include:

• How many times per month do you purchase a coffee from a café or coffee shop?
• How often do you drink coffee at home?
• Do you prefer to prepare coffee at home or purchase from a café or coffee shop?
• If applicable, which café or coffee shop do you go to the most often?

While the word “quantity” has the connotation of being just about numbers, that is not always the case.

In the above examples, the first two questions would be answered with a numerical value. The second two questions, however, would require a written response.

All of the above are quantitative. This is because the answers are objective, telling the basic story of the respondent’s coffee consumption and preferences. These data points are objective.

I like to think of quantitative questions as providing the kind of basic insight that you would find in a survey similar to a census.

As a survey creator asking these kinds of questions, you are really just looking for the basic data points that will enable you to perform a statistical analysis of your respondents.

The Best Question Types for Collecting Quantitative Data

There are a wide variety of options for question types that collect quantitative data, which answer your questions of “what,” “when,” and “how.”

These include, but are not limited to:

• Radio Buttons:  This is the question type to use when you want respondents to select just one option from a list of possible choices. It’s also available in grid format.

• Checkboxes: Similar to Radio Buttons, Checkboxes allow respondents to choose multiple options from a list. This is also available in grid format.

• Drop Down Menus: This is another way to present single-select questions, and it’s available in grid format.

• Drag and Drop: A fun, interactive way for respondents to order or organize responses.

• Likert Scale: This question type is an easy way to get quick insights into where respondents fall on a rating scale for a given topic.

• Slider Scale: This is similar to a Likert Scale, but instead of having a set number of possible responses, respondents can base their input on a sliding scale.

• Star Ranking: This question type will be familiar to anyone who has left a Google review. Using a one-to-five star system (with an option for “not applicable”), respondents rank quality. The grid format is shown below.

• NPS: Usually displayed as a ranking of 1 to 10, NPS scores help you determine how happy a respondent is with a service or product and how likely they are to recommend it to friends.

• Image Select: A fun way to incorporate visuals into your survey, an Image Select question allows respondents to select an answer from a set of pictures.

• Card Sort: A combination of the Drag and Drop and Image Select question types, Card Sort allows respondents to sort cards into categories.

Asking “Why” With Qualitative Questions

In contrast to quantitative questions. qualitative questions, ask “why” in a way that is open-ended, giving respondents the space to provide greater detail about their motivations and reasoning in their own words.

These responses are more difficult to analyze because, for the most part, the answers cannot be quantified using hard numbers. Instead, when analyzing qualitative data, you must be able to think flexibly and creatively to identify important trends and findings.

Examples of qualitative questions include:

• What do you like most about your favorite café or coffee shop?
• How could your favorite café or coffee shop improve?

Why Ask “Why?” with Qualitative Questions

If qualitative questions are so difficult to analyze, then why bother asking them?

Qualitative data gives you insight into why particular trends exist in your quantitative data, and could reveal input that you may not have anticipated.

In the above examples, you could discover that the quality of customer service is more important than the location for café patrons when it comes to determining which coffee shop is their favorite.

Or you might find that while patrons love the quality of the coffee at their favorite shop, they would spend more time there if the shop updated their interiors with more comfortable seating.

When analyzing your qualitative question results, keep in mind your own biases.

Because numbers cannot be easily assigned to qualitative feedback, your own perceptions can make if difficult to interpret the data accurately. That said, sometimes the greatest insights into respondent behavior will be collected via qualitative, not quantitative, means.

The Best Question Types for Qualitative Data

The types of questions you can use to collect qualitative data are a bit more limited, but there is still a lot that can be done with them.

Common qualitative questions include open text questions, like:

• “Other” Box: This is an added option included with a multiple choice radio button or text box questions that give respondents the opportunity to select “Other,” and provide the answer that most applies to them.

• Text Box: A short answer text field where respondents can fill in a few words or sentences about their experience. Text Boxes can also be presented in list form, which is common for contact forms or multiple response questions.

• Essay Box: Similar to a Text Box, but with more room for respondents to include more detail in their answers.

In addition to open text questions, two new question types in Alchemer allow for a mixture of quantitative and qualitative data.

• Heatmap: This question type allows respondents to click on the areas of an image they like or don’t like and provide direct, qualitative feedback on why they reacted as they did.
• Highlighter: Used to solicit feedback on text, the Highlighter question type allows respondents to highlight and comment on sections, providing qualitative feedback on what should be kept or altered within the passage.

When Quantitative Questions and Qualitative Questions Work Together

As you design your survey, consider how you want to use the data you collect. Chances are, you will want a mixture of quantitative and qualitative question types.

Both categories have their strengths: quantitative data gives you the facts, and qualitative data can illuminate the story behind the numbers.

But, both have their weaknesses too.

Quantitative data can be limited in its insight, but qualitative responses are difficult to analyze.

For a successful, actionable, insightful survey, chances are you will need to tap into the power of both quantitative and qualitative question types.

See all blog posts >

• Alchemer Digital , Customer Emotion & Sentiment

• Alchemer Digital , Alchemer Mobile , Customer Experience , Loyalty & Retention , Product Management

• Company News , Press Release

See it in Action

• Privacy Overview
• Strictly Necessary Cookies
• 3rd Party Cookies

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.

This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.

Keeping this cookie enabled helps us to improve our website.

Please enable Strictly Necessary Cookies first so that we can save your preferences!

CRO Platform

Test your insights. Run experiments. Win. Or learn. And then win.

eCommerce Customer Analytics Platform

Acquisition matters. But retention matters more. Understand, monitor & nurture the best customers.

• Case Studies
• Ebooks, Tools, Templates
• Digital Marketing Glossary
• eCommerce Growth Stories
• eCommerce Growth Show
• Help & Technical Documentation

CRO Guide   >  Chapter 3.1

Qualitative Research: Definition, Methodology, Limitation & Examples

Qualitative research is a method focused on understanding human behavior and experiences through non-numerical data. Examples of qualitative research include:

• One-on-one interviews,
• Focus groups, Ethnographic research,
• Case studies,
• Record keeping,
• Qualitative observations

In this article, we’ll provide tips and tricks on how to use qualitative research to better understand your audience through real world examples and improve your ROI. We’ll also learn the difference between qualitative and quantitative data.

Table of Contents

Marketers often seek to understand their customers deeply. Qualitative research methods such as face-to-face interviews, focus groups, and qualitative observations can provide valuable insights into your products, your market, and your customers’ opinions and motivations. Understanding these nuances can significantly enhance marketing strategies and overall customer satisfaction.

What is Qualitative Research

Qualitative research is a market research method that focuses on obtaining data through open-ended and conversational communication. This method focuses on the “why” rather than the “what” people think about you. Thus, qualitative research seeks to uncover the underlying motivations, attitudes, and beliefs that drive people’s actions. 

Let’s say you have an online shop catering to a general audience. You do a demographic analysis and you find out that most of your customers are male. Naturally, you will want to find out why women are not buying from you. And that’s what qualitative research will help you find out.

In the case of your online shop, qualitative research would involve reaching out to female non-customers through methods such as in-depth interviews or focus groups. These interactions provide a platform for women to express their thoughts, feelings, and concerns regarding your products or brand. Through qualitative analysis, you can uncover valuable insights into factors such as product preferences, user experience, brand perception, and barriers to purchase.

Types of Qualitative Research Methods

Qualitative research methods are designed in a manner that helps reveal the behavior and perception of a target audience regarding a particular topic.

The most frequently used qualitative analysis methods are one-on-one interviews, focus groups, ethnographic research, case study research, record keeping, and qualitative observation.

1. One-on-one interviews

Conducting one-on-one interviews is one of the most common qualitative research methods. One of the advantages of this method is that it provides a great opportunity to gather precise data about what people think and their motivations.

Spending time talking to customers not only helps marketers understand who their clients are, but also helps with customer care: clients love hearing from brands. This strengthens the relationship between a brand and its clients and paves the way for customer testimonials.

• A company might conduct interviews to understand why a product failed to meet sales expectations.
• A researcher might use interviews to gather personal stories about experiences with healthcare.

These interviews can be performed face-to-face or on the phone and usually last between half an hour to over two hours. 

When a one-on-one interview is conducted face-to-face, it also gives the marketer the opportunity to read the body language of the respondent and match the responses.

2. Focus groups

Focus groups gather a small number of people to discuss and provide feedback on a particular subject. The ideal size of a focus group is usually between five and eight participants. The size of focus groups should reflect the participants’ familiarity with the topic. For less important topics or when participants have little experience, a group of 10 can be effective. For more critical topics or when participants are more knowledgeable, a smaller group of five to six is preferable for deeper discussions.

The main goal of a focus group is to find answers to the “why”, “what”, and “how” questions. This method is highly effective in exploring people’s feelings and ideas in a social setting, where group dynamics can bring out insights that might not emerge in one-on-one situations.

• A focus group could be used to test reactions to a new product concept.
• Marketers might use focus groups to see how different demographic groups react to an advertising campaign.

One advantage that focus groups have is that the marketer doesn’t necessarily have to interact with the group in person. Nowadays focus groups can be sent as online qualitative surveys on various devices.

Focus groups are an expensive option compared to the other qualitative research methods, which is why they are typically used to explain complex processes.

3. Ethnographic research

Ethnographic research is the most in-depth observational method that studies individuals in their naturally occurring environment.

This method aims at understanding the cultures, challenges, motivations, and settings that occur.

• A study of workplace culture within a tech startup.
• Observational research in a remote village to understand local traditions.

Ethnographic research requires the marketer to adapt to the target audiences’ environments (a different organization, a different city, or even a remote location), which is why geographical constraints can be an issue while collecting data.

This type of research can last from a few days to a few years. It’s challenging and time-consuming and solely depends on the expertise of the marketer to be able to analyze, observe, and infer the data.

4. Case study research

The case study method has grown into a valuable qualitative research method. This type of research method is usually used in education or social sciences. It involves a comprehensive examination of a single instance or event, providing detailed insights into complex issues in real-life contexts.  

• Analyzing a single school’s innovative teaching method.
• A detailed study of a patient’s medical treatment over several years.

Case study research may seem difficult to operate, but it’s actually one of the simplest ways of conducting research as it involves a deep dive and thorough understanding of the data collection methods and inferring the data.

5. Record keeping

Record keeping is similar to going to the library: you go over books or any other reference material to collect relevant data. This method uses already existing reliable documents and similar sources of information as a data source.

• Historical research using old newspapers and letters.
• A study on policy changes over the years by examining government records.

This method is useful for constructing a historical context around a research topic or verifying other findings with documented evidence.

6. Qualitative observation

Qualitative observation is a method that uses subjective methodologies to gather systematic information or data. This method deals with the five major sensory organs and their functioning, sight, smell, touch, taste, and hearing.

• Sight : Observing the way customers visually interact with product displays in a store to understand their browsing behaviors and preferences.
• Smell : Noting reactions of consumers to different scents in a fragrance shop to study the impact of olfactory elements on product preference.
• Touch : Watching how individuals interact with different materials in a clothing store to assess the importance of texture in fabric selection.
• Taste : Evaluating reactions of participants in a taste test to identify flavor profiles that appeal to different demographic groups.
• Hearing : Documenting responses to changes in background music within a retail environment to determine its effect on shopping behavior and mood.

Below we are also providing real-life examples of qualitative research that demonstrate practical applications across various contexts:

Qualitative Research Real World Examples

Let’s explore some examples of how qualitative research can be applied in different contexts.

1. Online grocery shop with a predominantly male audience

Method used: one-on-one interviews.

Let’s go back to one of the previous examples. You have an online grocery shop. By nature, it addresses a general audience, but after you do a demographic analysis you find out that most of your customers are male.

One good method to determine why women are not buying from you is to hold one-on-one interviews with potential customers in the category.

Interviewing a sample of potential female customers should reveal why they don’t find your store appealing. The reasons could range from not stocking enough products for women to perhaps the store’s emphasis on heavy-duty tools and automotive products, for example. These insights can guide adjustments in inventory and marketing strategies.

2. Software company launching a new product

Method used: focus groups.

Focus groups are great for establishing product-market fit.

Let’s assume you are a software company that wants to launch a new product and you hold a focus group with 12 people. Although getting their feedback regarding users’ experience with the product is a good thing, this sample is too small to define how the entire market will react to your product.

So what you can do instead is holding multiple focus groups in 20 different geographic regions. Each region should be hosting a group of 12 for each market segment; you can even segment your audience based on age. This would be a better way to establish credibility in the feedback you receive.

3. Alan Pushkin’s “God’s Choice: The Total World of a Fundamentalist Christian School”

Method used: ethnographic research.

Moving from a fictional example to a real-life one, let’s analyze Alan Peshkin’s 1986 book “God’s Choice: The Total World of a Fundamentalist Christian School”.

Peshkin studied the culture of Bethany Baptist Academy by interviewing the students, parents, teachers, and members of the community alike, and spending eighteen months observing them to provide a comprehensive and in-depth analysis of Christian schooling as an alternative to public education.

The study highlights the school’s unified purpose, rigorous academic environment, and strong community support while also pointing out its lack of cultural diversity and openness to differing viewpoints. These insights are crucial for understanding how such educational settings operate and what they offer to students.

Even after discovering all this, Peshkin still presented the school in a positive light and stated that public schools have much to learn from such schools.

Peshkin’s in-depth research represents a qualitative study that uses observations and unstructured interviews, without any assumptions or hypotheses. He utilizes descriptive or non-quantifiable data on Bethany Baptist Academy specifically, without attempting to generalize the findings to other Christian schools.

4. Understanding buyers’ trends

Method used: record keeping.

Another way marketers can use quality research is to understand buyers’ trends. To do this, marketers need to look at historical data for both their company and their industry and identify where buyers are purchasing items in higher volumes.

For example, electronics distributors know that the holiday season is a peak market for sales while life insurance agents find that spring and summer wedding months are good seasons for targeting new clients.

5. Determining products/services missing from the market

Conducting your own research isn’t always necessary. If there are significant breakthroughs in your industry, you can use industry data and adapt it to your marketing needs.

The influx of hacking and hijacking of cloud-based information has made Internet security a topic of many industry reports lately. A software company could use these reports to better understand the problems its clients are facing.

As a result, the company can provide solutions prospects already know they need.

Real-time Customer Lifetime Value (CLV) Benchmark Report

See where your business stands compared to 1,000+ e-stores in different industries.

Qualitative Research Approaches

Once the marketer has decided that their research questions will provide data that is qualitative in nature, the next step is to choose the appropriate qualitative approach.

The approach chosen will take into account the purpose of the research, the role of the researcher, the data collected, the method of data analysis , and how the results will be presented. The most common approaches include:

• Narrative : This method focuses on individual life stories to understand personal experiences and journeys. It examines how people structure their stories and the themes within them to explore human existence. For example, a narrative study might look at cancer survivors to understand their resilience and coping strategies.
• Phenomenology : attempts to understand or explain life experiences or phenomena; It aims to reveal the depth of human consciousness and perception, such as by studying the daily lives of those with chronic illnesses.
• Grounded theory : investigates the process, action, or interaction with the goal of developing a theory “grounded” in observations and empirical data. 
• Ethnography : describes and interprets an ethnic, cultural, or social group;
• Case study : examines episodic events in a definable framework, develops in-depth analyses of single or multiple cases, and generally explains “how”. An example might be studying a community health program to evaluate its success and impact.

How to Analyze Qualitative Data

Analyzing qualitative data involves interpreting non-numerical data to uncover patterns, themes, and deeper insights. This process is typically more subjective and requires a systematic approach to ensure reliability and validity. 

1. Data Collection

Ensure that your data collection methods (e.g., interviews, focus groups, observations) are well-documented and comprehensive. This step is crucial because the quality and depth of the data collected will significantly influence the analysis.

2. Data Preparation

Once collected, the data needs to be organized. Transcribe audio and video recordings, and gather all notes and documents. Ensure that all data is anonymized to protect participant confidentiality where necessary.

3. Familiarization

Immerse yourself in the data by reading through the materials multiple times. This helps you get a general sense of the information and begin identifying patterns or recurring themes.

Develop a coding system to tag data with labels that summarize and account for each piece of information. Codes can be words, phrases, or acronyms that represent how these segments relate to your research questions.

• Descriptive Coding : Summarize the primary topic of the data.
• In Vivo Coding : Use language and terms used by the participants themselves.
• Process Coding : Use gerunds (“-ing” words) to label the processes at play.
• Emotion Coding : Identify and record the emotions conveyed or experienced.

5. Thematic Development

Group codes into themes that represent larger patterns in the data. These themes should relate directly to the research questions and form a coherent narrative about the findings.

6. Interpreting the Data

Interpret the data by constructing a logical narrative. This involves piecing together the themes to explain larger insights about the data. Link the results back to your research objectives and existing literature to bolster your interpretations.

7. Validation

Check the reliability and validity of your findings by reviewing if the interpretations are supported by the data. This may involve revisiting the data multiple times or discussing the findings with colleagues or participants for validation.

8. Reporting

Finally, present the findings in a clear and organized manner. Use direct quotes and detailed descriptions to illustrate the themes and insights. The report should communicate the narrative you’ve built from your data, clearly linking your findings to your research questions.

Limitations of qualitative research

The disadvantages of qualitative research are quite unique. The techniques of the data collector and their own unique observations can alter the information in subtle ways. That being said, these are the qualitative research’s limitations:

1. It’s a time-consuming process

The main drawback of qualitative study is that the process is time-consuming. Another problem is that the interpretations are limited. Personal experience and knowledge influence observations and conclusions.

Thus, qualitative research might take several weeks or months. Also, since this process delves into personal interaction for data collection, discussions often tend to deviate from the main issue to be studied.

2. You can’t verify the results of qualitative research

Because qualitative research is open-ended, participants have more control over the content of the data collected. So the marketer is not able to verify the results objectively against the scenarios stated by the respondents. For example, in a focus group discussing a new product, participants might express their feelings about the design and functionality. However, these opinions are influenced by individual tastes and experiences, making it difficult to ascertain a universally applicable conclusion from these discussions.

3. It’s a labor-intensive approach

Qualitative research requires a labor-intensive analysis process such as categorization, recording, etc. Similarly, qualitative research requires well-experienced marketers to obtain the needed data from a group of respondents.

4. It’s difficult to investigate causality

Qualitative research requires thoughtful planning to ensure the obtained results are accurate. There is no way to analyze qualitative data mathematically. This type of research is based more on opinion and judgment rather than results. Because all qualitative studies are unique they are difficult to replicate.

5. Qualitative research is not statistically representative

Because qualitative research is a perspective-based method of research, the responses given are not measured.

Comparisons can be made and this can lead toward duplication, but for the most part, quantitative data is required for circumstances that need statistical representation and that is not part of the qualitative research process.

While doing a qualitative study, it’s important to cross-reference the data obtained with the quantitative data. By continuously surveying prospects and customers marketers can build a stronger database of useful information.

Quantitative vs. Qualitative Research

Image source

Quantitative and qualitative research are two distinct methodologies used in the field of market research, each offering unique insights and approaches to understanding consumer behavior and preferences.

As we already defined, qualitative analysis seeks to explore the deeper meanings, perceptions, and motivations behind human behavior through non-numerical data. On the other hand, quantitative research focuses on collecting and analyzing numerical data to identify patterns, trends, and statistical relationships.  

Let’s explore their key differences: 

Nature of Data:

• Quantitative research : Involves numerical data that can be measured and analyzed statistically.
• Qualitative research : Focuses on non-numerical data, such as words, images, and observations, to capture subjective experiences and meanings.

Research Questions:

• Quantitative research : Typically addresses questions related to “how many,” “how much,” or “to what extent,” aiming to quantify relationships and patterns.
• Qualitative research: Explores questions related to “why” and “how,” aiming to understand the underlying motivations, beliefs, and perceptions of individuals.

Data Collection Methods:

• Quantitative research : Relies on structured surveys, experiments, or observations with predefined variables and measures.
• Qualitative research : Utilizes open-ended interviews, focus groups, participant observations, and textual analysis to gather rich, contextually nuanced data.

Analysis Techniques:

• Quantitative research: Involves statistical analysis to identify correlations, associations, or differences between variables.
• Qualitative research: Employs thematic analysis, coding, and interpretation to uncover patterns, themes, and insights within qualitative data.

Do Conversion Rate Optimization the Right way.

Explore helps you make the most out of your CRO efforts through advanced A/B testing, surveys, advanced segmentation and optimised customer journeys.

If you haven’t subscribed yet to our newsletter, now is your chance!

Like what you’re reading?

Join the informed ecommerce crowd.

We will never bug you with irrelevant info.

By clicking the Button, you confirm that you agree with our Terms and Conditions .

Continue your Conversion Rate Optimization Journey

• Last modified: January 3, 2023
• Conversion Rate Optimization , User Research

Valentin Radu

We’re a team of people that want to empower marketers around the world to create marketing campaigns that matter to consumers in a smart way. Meet us at the intersection of creativity, integrity, and development, and let us show you how to optimize your marketing.

Our Software

• > Book a Demo
• > Partner Program
• > Affiliate Program
• Blog Sitemap
• Terms and Conditions
• Privacy & Security
• Cookies Policy
• REVEAL Terms and Conditions

6 Qualitative data examples for thorough market researchers

Types of qualitative data in market research, 6 qualitative data examples, get nuanced insights from qualitative market research.

There are plenty of ways to gather consumer insights for fresh campaigns and better products, but qualitative research is up there with the best sources of insight.

This guide is packed with examples of how to turn qualitative data into actionable insights, to spark your creativity and sharpen your research strategy. You’ll see how qualitative data, especially through surveys, opens doors to deeper understanding by inviting consumers to share their experiences and thoughts freely, in their own words — and how qualitative data can transform your brand.

Before we dig into some examples of how qualitative data can empower your teams to make focused, confident and quick decisions on anything from product to marketing, let’s go back to basics. We can categorize qualitative data into roughly three categories: binary, nominal and ordinal data. Here’s how each of them is used in qualitative data analysis.

Binary data

Binary data represents a choice between two distinct options, like ‘yes’ or ‘no’. In market research, this type of qualitative data is useful for filtering responses or making clear distinctions in consumer preferences.

Binary data in qualitative research is great for straightforward insights, but has its limits. Here’s a quick guide on when to use it and when to opt for qualitative data that is more detailed:

Binary data is great for:

• Quick Yes/No questions : like “Have you used our app? Yes or No.”
• Initial screening : to quickly sort participants for further studies.
• Clear-cut answers : absolute factors, such as ownership or usage.

Avoid binary data for:

• Understanding motivations : it lacks the depth to explore why behind actions.
• Measuring intensity : can’t show how much someone likes or uses something.
• Detail needed for product development : misses the nuanced feedback necessary for innovations.

Nominal data

Nominal data categorizes responses without implying any order. For example, when survey respondents choose their favorite brand from a list, the data collected is nominal, offering insights into brand preferences among different demographics.

Some other examples of qualitative data that can be qualified as nominal are asking participants to name their primary information source about products in categories like social media, friends, or online reviews. Or in focus groups, discussing brand perceptions could classify brands into categories such as luxury, budget-friendly, or eco-conscious, based on participant descriptions.

Nominal data is great for:

• Categorizing responses : such as types of consumer complaints (product quality, customer service, delivery issues).
• Identifying preferences : like favorite product categories (beverages, electronics, apparel).
• Segmentation : grouping participants based on attributes (first-time buyers, loyal customers).

Nominal data is not for:

• Measuring quantities : it can’t quantify how much more one category is preferred over another.
• Ordering or ranking responses : it doesn’t indicate which category is higher or lower in any hierarchy.
• Detailed behavioral analysis : While it can group behaviors, it doesn’t delve into the frequency or intensity of those behaviors.

Ordinal data

Ordinal data introduces a sense of order, ranking preferences or satisfaction levels. In qualitative analysis, it’s particularly useful for understanding how consumers prioritize features or products, giving researchers a clearer picture of market trends.

Other examples of qualitative data analyses that use ordinal data, are for instance a study on consumer preferences for coffee flavors, participants might rank flavors in order of preference, providing insights into flavor trends. You can also get ordinal data from focus groups on things like customer satisfaction surveys or app usability, by asking users to rate their ease of use or happiness on an ordinal scale.

Ordinal data is great for:

• Ranking preferences : asking participants to rank product features from most to least important.
• Measuring satisfaction levels : using scales like “very satisfied,” “satisfied,” “neutral,” “dissatisfied,” “very dissatisfied.”
• Assessing Agreement : with statements on a scale from “strongly agree” to “strongly disagree.”

Ordinal data is not for:

• Quantifying differences : it doesn’t show how much more one rank is preferred over another, just the order.
• Precise measurements : can’t specify the exact degree of satisfaction or agreement, only relative positions.

This mix of qualitative and quantitative data will give you a well-rounded view of participant attitudes and preferences.

The things you can do with qualitative data are endless. But this article shouldn’t turn into a work of literature, so we’ll highlight six ways to collect qualitative data and give you examples of how to use these qualitative research methods to get actionable results.

How to get qual insights with Attest

You can get to the heart of what your target customers think, with reliable qualitative insights from Attest Video Responses

1. Highlighting brand loyalty drivers with open-ended surveys and questionnaires

Open-ended surveys and questionnaires are great at finding out what makes customers choose and stick with a brand. Here’s why this qualitative data analysis tool is so good for gathering qualitative data on things like brand loyalty and customer experience:

Straight from the source

Open-ended survey responses show the actual thoughts and feelings of your target audience in their own words, while still giving you structure in your data analysis.

Understanding ‘why’

Numbers can show us how many customers are loyal; open-ended survey responses explain why they are. You can also easily add thematic analysis to the mix by counting certain keywords or phrases.

Guiding decisions

The insights from these surveys can help a brand decide where to focus its efforts, from making sure their marketing highlights what customers love most to improving parts of their product.

Surveys are one of the most versatile and efficient qualitative data collection methods out there. We want to bring the power of qualitative data analysis to every business and make it easy to gather qualitative data from the people who matter most to your brand. Check out our survey templates to hit the ground running. And you’re not limited to textual data as your only data source — we also enable you to gather video responses to get additional context from non verbal cues and more.

2. Trend identification with observation notes

Observation notes are a powerful qualitative data analysis tool for spotting trends as they naturally unfold in real-world settings. Here’s why they’re particularly valuable insights and effective for identifying new trends:

Real behavior

Observing people directly shows us how they actually interact with products or services, not just how they say they do. This can highlight emerging trends in consumer behavior or preferences before people can even put into words what they are doing and why.

Immediate insights

By watching how people engage with different products, we can quickly spot patterns or changes in behavior. This immediate feedback is invaluable for catching trends as they start.

Context matters

Observations give you context. You can see not just what people do, but where and how they do it. This context can be key to understanding why a trend is taking off.

Unprompted reactions

Since people don’t know they’re being observed for these purposes, their actions are genuine. This leads to authentic insights about what’s really catching on.

3. Understanding consumer sentiments through semi-structured interviews

Semi-structured interviews for qualitative data analysis are an effective method for data analysts to get a deep understanding of consumer sentiments. It provides a structured yet flexible approach to gather in-depth insights. Here’s why they’re particularly useful for this type of research question:

Personal connection

These interviews create a space for a real conversation, allowing consumers to share their feelings, experiences, and opinions about a brand or product in a more personal setting.

Flexibility

The format lets the interviewer explore interesting points that come up during the conversation, diving deeper into unexpected areas of discussion. This flexibility uncovers richer insights than strictly structured interviews.

Depth of understanding

By engaging in detailed discussions, brands can understand not just what consumers think but why they think that way and what stations their train of thought passes by.

Structure and surprise

Semi-structured interviews can be tailored to explore specific areas of interest while still allowing for new insights to emerge.

4. Using focus groups for informing market entry strategies

Using a focus group to inform market entry strategies provides a dynamic way to discover your potential customers’ needs, preferences, and perceptions before launching a product or entering a new market. Here’s how focus groups can be particularly effective for this kind of research goal:

Real conversations

Focus groups allow for real-time, interactive discussions, giving you a front-row seat to hear what your potential customers think and feel about your product or service idea.

Diverse Perspectives

By bringing together people from various backgrounds, a focus group can offer a wide range of views and insights, highlighting different consumer needs and contextual information that you might miss out on in a survey.

Spotting opportunities and challenges

The dynamic nature of focus groups can help uncover unique market opportunities or potential challenges that might not be evident through other research methods, like cultural nuances.

Testing ideas

A focus group is a great way to test and compare reactions to different market entry strategies, from pricing models to distribution channels, providing clear direction on what approach might work best.

5. Case studies to gain a nuanced understanding of consumers on a broad level

Case studies in qualitative research zoom in on specific stories from customers or groups using a product or service, great for gaining a nuanced understanding of consumers at a broad level. Here’s why case studies are a particularly effective qualitative data analysis tool for this type of research goal:

In-depth analysis

Case studies can provide a 360-degree look at the consumer experience, from initial awareness to post-purchase feelings.

This depth of insight reveals not just what consumers do, but why they do it, uncovering motivations, influences, and decision-making processes.

Longitudinal insight

Case studies can track changes in consumer behavior or satisfaction over time, offering a dynamic view of how perceptions evolve.

This longitudinal perspective is crucial for giving context to the lifecycle of consumer engagement with a brand.

Storytelling power

The narrative nature of case studies — when done right — makes them powerful tools for communicating complex consumer insights in an accessible and engaging way, which can be especially useful for internal strategy discussions or external marketing communications.

6. Driving product development with diary studies

Diary studies are a unique qualitative research method that involves participants recording their thoughts, experiences, or behaviors over a period of time, related to using a product or service. This qualitative data analysis method is especially valuable for driving product development for several reasons:

Real-time insights

Diary studies capture real-time user experiences and feedback as they interact with a product in their daily lives.

This ongoing documentation provides a raw, unfiltered view of how a product fits into the user’s routine, highlighting usability issues or unmet needs that might not be captured in a one-time survey or interview.

Realistic user journey mapping

By analyzing diary entries, you can map out the entire user journey, identifying critical touch points where users feel delighted, frustrated, or indifferent.

This then enables you to implement targeted improvements and innovations at the moments that matter most.

Identifying patterns

Over the course of a diary study, patterns in behavior, preferences, and challenges can emerge, which is great for thematic analysis.

It can guide product developers to prioritize features or fixes that will have the most significant impact on user satisfaction, which is especially great if they don’t know what areas to focus on first.

Qualitative research brings your consumers’ voices directly to your strategy table. The examples we’ve explored show how qualitative data analysis methods like surveys, interviews, and case studies illuminate the ‘why’ behind consumer choices, guiding more informed decisions. Using these insights means crafting products and messages that resonate deeply, ensuring your brand not only meets but exceeds consumer expectations.

Customer Research Manager 

Related articles

Making it personal – using tech to build connections with consumers | diageo, panel discussion – future-proofing your brand with consumer insights, attest product release: multi-market | attest’s alyssa stringer, subscribe to our newsletter.

Fill in your email and we’ll drop fresh insights and events info into your inbox each week.

* I agree to receive communications from Attest. Privacy Policy .

You're now subscribed to our mailing list to receive exciting news, reports, and other updates!

2024 Theses Doctoral

Artificial Intelligence vs. Human Coaches: A Mixed Methods Randomized Controlled Experiment on Client Experiences and Outcomes

Barger, Amber

The rise of artificial intelligence (AI) challenges us to explore whether human-to-human relationships can extend to AI, potentially reshaping the future of coaching. The purpose of this study was to examine client perceptions of being coached by a simulated AI coach, who was embodied as a vocally conversational live-motion avatar, compared to client perceptions of a human coach. It explored if and how client ratings of coaching process measures and outcome measures aligned between the two coach treatments. In this mixed methods randomized controlled trial (RCT), 81 graduate students enrolled in the study and identified a personally relevant goal to pursue. The study deployed an alternative-treatments between-subjects design, with one-third of participants receiving coaching from simulated AI coaches, another third engaging with seasoned human coaches, and the rest forming the control group. Both treatment groups had one 60-minute session guided by the CLEAR (contract, listen, explore, action, review) coaching model to support each person to gain clarity about their goal and identify specific behaviors that could help each make progress towards their goal. Quantitative data were captured through three surveys and qualitative input was captured through open-ended survey questions and 27 debrief interviews. The study utilized a Wizard of Oz technique from human-computer interaction research, ingeniously designed to sidestep the rapid obsolescence of technology by simulating an advanced AI coaching experience where participants unknowingly interacted with professional human coaches, enabling the assessment of responses to AI coaching in the absence of fully developed autonomous AI systems. The aim was to glean insights into client reactions to a future, fully autonomous AI with the expert capabilities of a human coach. Contrary to expectations from previous literature, participants did not rate professional human coaches higher than simulated AI coaches in terms of working alliance, session value, or outcomes, which included self-rated competence and goal achievement. In fact, both coached groups made significant progress compared to the control group, with participants convincingly engaging with their respective coaches, as confirmed by a novel believability index. The findings challenge prevailing assumptions about human uniqueness in relation to technology. The rapid advancement of AI suggests a revolutionary shift in coaching, where AI could take on a central and surprisingly effective role, redefining what we thought only human coaches could do and reshaping their role in the age of AI.

• Adult education
• Artificial intelligence--Educational applications
• Graduate students
• Educational technology--Evaluation
• Education, Higher--Technological innovations
• Education, Higher--Effect of technological innovations on

This item is currently under embargo. It will be available starting 2029-05-14.

More About This Work

• DOI Copy DOI to clipboard

Research Questionnaire

Questionnaire generator.

When a researcher creates a research paper using the scientific method they will need to use a gathering method that is adjacent to the research topic. This means that the researcher will use a quantitative research method for a quantitive topic and a qualitative method for a qualitative  one.  The research questionnaire is one of the quantitative data-gathering methods a researcher can use in their research paper.

1. Market Research Questionnaire Template Example

• Google Docs
• Apple Pages

Size: 38 KB

2. Market Research Questionnaire Example

Size: 94 KB

3. Research Questionnaire Example

4. Sample Market Research Questionnaire

Size: 35 KB

5. Research Survey Questionnaire

Size: 42 KB

6. Research Survey Questionnaire Construction

Size: 80 KB

7. Research Questionnaire Survey of Consumers

Size: 39 KB

8. Guide to the Design of Research Questionnaires

Size: 77 KB

9. Planning Survey Research Questionnaires

Size: 85 KB

10. Climate Change Survey Questionnaires

Size: 41 KB

11. Survey Questionnaire Design

Size: 96 KB

12. Developing Questionnaires for Educational Research

Size: 81 KB

13. Graudate Research Student Questionnaires

14. Sample Research Survey Questionnaires

Size: 46 KB

15. Market Research Questionnaire Example

16. Research Survey Questionnaire Example

17. Product X Research Study Questionnaire Example

What Is a Research Questionnaire?

A research questionnaire is a physical or digital questionnaire that researchers use to obtain quantitative data. The research questionnaire is a more in-depth version of a survey   as its questions often delve deeper than survey questions .

How to Write a Research Questionnaire

A well-made research questionnaire can effectively and efficiently gather data from the population. Creating a good research questionnaire does not require that many writing skills , soft skills , or hard skills , it just requires the person to properly understand the data set they are looking for.

Step 1: Select a Topic or Theme for the Research Questionnaire

Begin by choosing a topic or theme   for the research questionnaire as this will provide much-needed context for the research questionnaire. Not only that but the topic will also dictate the tone of the questions in the questionnaire.

Step 2: Obtain or Use a Research Questionnaire Outline

You may opt to use a research questionnaire outline or outline format for your research questionnaire. This outline will provide you with a structure you can use to easily make your research questionnaire.

Step 3: Create your Research Questionnaire

Start by creating questions that will help provide you with the necessary data to prove or disprove your research question. You may conduct brainstorming sessions to formulate the questions for your research questionnaire.

Step 4: Edit and Have Someone Proofread the Questionnaire

After you have created and completed the research questionnaire, you must edit the contents of the questionnaire. Not only that but it is wise to have someone proofread the contents of your questionnaire before deploying the questionnaire. 

How does a research questionnaire help businesses?

A successful business or company utilizes research questionnaires to not only obtain data from their customers but also to gather data about the performance and quality of the employees in the business. The research questionnaire provides the business or company with actionable data, which they can use to improve the product, service, or commodity to obtain more customers.

Do I need to provide a consent form when I ask someone to answer the research questionnaire?

Yes, consent is very important as without this the data you have gathered from your questionnaires or surveys are useless. Therefore it is important to provide a consent form with your research questionnaire when you are asking a participant to answer the document.

What type of answers are allowed in the research questionnaire?

Research questionnaires can host a multitude of types of questions each with its specific way of answering.  A questionnaire can use multiple-choice questions, open-ended questions, and closed questions. Just be sure to properly pace the questions as having too many different types of answering styles can demotivate or distract the target audience, which might lead to errors.

A research questionnaire is a data-gathering document people can use to obtain information and data from a specific group of people. Well-made and crafted research questionnaires will provide much-needed information one can use to answer a specific research question.

Text prompt

• Instructive
• Professional

Create a fun quiz to find out which historical figure you're most like in your study habits

Design a survey to discover students' favorite school subjects and why they love them.