Province determines more than 40 medical clinics advertising membership fees

Interviews provided info on clinic operations and business models, province says.

health business plan alberta

Social Sharing

Alberta's health ministry has determined that more than 40 medical clinics in the province are advertising membership fees for services, nearly a year after one such plan landed a Calgary clinic in hot water.

An audit was launched  last December . In July,  CBC News reported  that a medical clinic in Calgary's Marda Loop district was moving to a membership system and planned to charge $4,800 a year for a two-parent family membership, covering two adults and their dependent children.

The next day, Health Canada said the arrangement at the Marda Loop Medical Clinic equated to patients purchasing "preferential access" and warned Alberta that it could face cuts to federal health transfers if the situation wasn't handled. 

  • Province directs Alberta Health to investigate Calgary clinic charging membership fees
  • Province preparing audit plan for medical clinics charging membership fees

Alberta Premier Danielle Smith and Alberta Health Minister Adriana LaGrange  directed Alberta Health to investigate , and the clinic halted its plan for membership fees shortly after. 

In December, LaGrange told CBC News that "appropriate action" would be taken if audits determined that violations were found, adding the province would do whatever it took to ensure clinics were in compliance.

A woman speaks at a podium.

The province promised the audits early in the new year. Now, the health ministry says it has conducted interviews to gather information on operations and business models of the clinics, adding this work is ongoing.

"Over 40 clinics in the province [advertise] a membership meant to pay for a defined set of uninsured services, while also providing insured services covered under the Alberta Health Care Insurance Plan at no cost to Albertans," wrote spokesperson Andrea Smith in a statement.

"Once this review is completed, its findings will be used to inform next steps. Alberta's government will also determine if additional audits of more membership clinics is required."

In July, Health Canada said  executive and primary health clinics charging patients enrolment and annual membership fees exist in a number of provinces. Generally, investigations have indicated that clinics provide members with an variety of uninsured services, such as life coaching and nutritional services.

"However, in some cases … these fees are also a prerequisite to accessing insured services at the clinic (i.e., medically necessary physician services). Mandatory fees to access or receive preferential access to insured services are contrary to the Canada Health Act , " the government department wrote in a statement.

  • NDP calls for probe into how many medical clinics are charging 'member' fees in Alberta

A spokesperson for LaGrange  told CBC News  in July the ministry wasn't aware of any other clinics offering services for membership fees that didn't align with legislation.

What comes next for those 40 clinics is a murky grey area, said Fiona Clement, a professor at the University of Calgary in the department of community health sciences. Much of it has to do with the exact language being used when services are outlined as parts of packages.

"We're on the razor's edge of exact wording there that runs them afoul. Really, I think it will come down to what the government is willing to fight with these clinics about," she said.

CBC News asked the provincial government for a list of the clinics identified, but did not receive it by publication time. A spokesperson with the province said if any clinics are found to be non-compliant with legislation, appropriate action would be taken.

Report had identified 14 clinics

Clement said the big issue that got the Marda Loop Medical Clinic in hot water was the concept of guaranteed access.

"That's the problem that Marda Loop got into, because there you are charging access to medical care, which is the part that contravenes the Canada Health Act," Clement said.

At the time the Marda Loop clinic fell under scrutiny, it was clear there were other such clinics providing membership programs, in Calgary and Canada. 

In 2022, researchers from Dalhousie University and Simon Fraser University  released a paper  tracking the number of clinics taking private payment across the country. Between November 2019 and June 2020, the period of the analysis, there were 14 private clinics in Alberta with a range of membership fees and private payment.

A woman smiles at the camera.

"So, 40 is a larger number than I was expecting. And I think it speaks to growth in this area, the number of clinics that are charging fees for different parts of care," Clement said.

"I think it underscores the lack of stability, and the need to really think about how we're funding primary care, because more and more clinics are turning to this private charge as a revenue source to keep the doors open."

Provinces that allow private health-care providers to charge patients for medically necessary services have dollars clawed back by the federal government under the Canada Health Act.

According to Health Canada , Alberta was subject to a $20,450,175 deduction to its Canada Health Transfer payment in March 2024 under the diagnostic services policy . That's up from $13,781,152 last year.

But the province received $20,538,796 in partial reimbursements tied to its March 2023 and 2024 deductions, which represents actions that Alberta Health has taken to limit patient pay for publicly funded goods or services, according to Clement.

"I guess we're making some progress. But it's still a big number, which says there's still a lot of patient billing going on," she said.

ABOUT THE AUTHOR

health business plan alberta

Joel is a reporter/editor with CBC Calgary. In fall 2021, he spent time with CBC's bureau in Lethbridge. He was previously the editor of the Airdrie City View and Rocky View Weekly newspapers. He hails from Swift Current, Sask. Reach him by email at [email protected]

  • @joeldryden

Related Stories

  • Top stories from CBC Calgary
  • Alberta liquor retailers reject idea of expanding alcohol sales to groceries, corner stores
  • Public hearing on rezoning enters first session, expected to take days to complete
  • Deal to protect historic Alberta ranch from development means family can keep raising cattle

IMAGES

  1. 2017-2020 Health Plan & Business Plan

    health business plan alberta

  2. 2017-2020 Health Plan & Business Plan

    health business plan alberta

  3. 2017-2020 Health Plan & Business Plan

    health business plan alberta

  4. 2023-24 Business Plan

    health business plan alberta

  5. 2017-2020 Health Plan & Business Plan

    health business plan alberta

  6. AMA Business Plan Year-End Update

    health business plan alberta

COMMENTS

  1. PDF 2024-27 Health Business Plan (February 2024)

    Health. Business Plan 2024-27. Ministry Fact Sheet - Mandate and Structure. The Ministry of Health is refocusing Alberta's health care system to improve health outcomes for Albertans and empower health care workers to deliver quality care across the province. A refocused health care system will provide Albertans with the necessary care when ...

  2. 2023-24 Business Plan

    The AHS Business Plan is a public accountability document that describes at a strategic level the actions AHS will take in carrying out its legislated responsibilities to deliver quality health services. The 2023-24 Business Plan was developed with guidance and direction from Alberta Health and aligns to the Ministry of Health Business Plan ...

  3. PDF 2023-2024 Business Plan

    and 9(1) respectively of the Regional Health Authorities Act. A business plan is required under Section 10 of the Sustainable Fiscal Planning and Reporting Act. Based on the Government of Alberta's ... Alberta Health transfers 15,221,043 16,906,949 1,685,906 11.1% Other government transfers 304,700 470,718 166,018 54.5% ...

  4. PDF 2022

    2022-2023 Alberta Health Services Annual Report 10 AHS Health Plan & Business Plan The AHS 2022-25 Health Plan & 2022-23 Business Plan is a legislated public accountability document that describes, at a strategic level, the actions AHS will take in carrying out its legislated

  5. PDF Alberta Health Services

    The 2020-22 Health Plan and the 2021-22 Business Plan outline how AHS aims to modernize healthcare delivery, improve efficiency and enhance sustainability. This Health Plan and the Business Plan detail how AHS will follow the direction of Alberta Health, supporting patients and their families and putting them at the centre of all we do.

  6. PDF 2021

    Business Plan is a legislated public accountability document that describes, at a strategic level, the actions AHS will take in carrying out its legislated responsibilities with a focus on the delivery of quality healthcare services. The AHS 2020-22 Health Plan & 2021-22 Business Plan reflects direction from Alberta Health and is aligned to the ...

  7. PDF 2020-22 Health Plan and 2021-22 Business Plan

    2020-22 Health Plan and 2021-22 Business Plan MEASURES • Annual rate of change in operational expenditures • Cost of a standard hospital stay ... Implement the Alberta Surgical Initiative (ASI) and reduce CT and MRI wait times Focus on health promotion through increased prevention of disease

  8. PDF Health Business Plan 2019-23 Ministry Mandate and Structure

    With $20.6 billion in 2019-20, the Ministry of Health's operational budget has been increased by 1 per cent from 2018-19 and this budget will be maintained at that level over the following three years in order to bring Alberta's health spending down to national norms.

  9. 2020-22 Health Plan & 2021-22 Business Plan

    The AHS Health Plan & Business Plan is a public accountability document that describes at a strategic level the actions AHS will take in carrying out its legislated responsibilities to deliver quality health services.

  10. PDF Strategic View and Business Plan

    The HQCA's Business and Work Plan supports the Minister's priorities and aligns with the Ministry's outcomes and key objectives as described in the Health Business Plan 2020-2023. The following 2020-2023 Strategic View was approved by the HQCA Board of Directors. The subsequent Work Plan activities align with the Strategic View and ...

  11. PDF 2017-2020 Health Plan & Business Plan

    Alberta Health Services' 2017- 2020 Health Plan and Business Plan, and its 2017-18 Action Plan, reflect Alberta Health's vision and priorities as set out in Alberta Health's 2017-2020 Business Plan. The government vision is of a health system that is person-centred and delivers care closer to. home and community, while ensuring the ...

  12. Business resources for health professionals

    Health professional fee resources: SOMB, Allied, guides, facility listing, compensation, schedules, codes, rural remote northern program. Learn how to conduct health business electronically in Alberta using H-Link. Forms for doing business with the Alberta Health Care Insurance Plan (AHCIP), reciprocal billing, and additional resources.

  13. PDF 2018-21 Health Business Plan (March 2018)

    80 HEALTH BUSINESS PLAN 2018 - 21 While Alberta has one of the youngest overall populations in Canada, seniors (people 65 years of age or older) continue to represent an increasing percentage of our population. Today, seniors make up about 12 per cent of the population and this proportion is expected to increase to almost 17 per cent by 2028.

  14. Health business plan

    The ministry business plan encompasses the department and all consolidated entities, and aligns with the strategic direction of the Government of Alberta. Each business plan includes a description of the ministry, desired outcomes, priority initiatives, and performance measures and indicators. Current and forecast budgeting information for the ...

  15. PDF Health Plan and Business Plan PowerPoint

    The Path Forward. Alberta Health Services' Health Plan and Budget Plan 2013-2016 represents the beginning of significant transformation in the health system in Alberta. Our initiatives fall under seven key work streams: Deliver innovative service models for high -needs populations. Strengthen community and primary care delivery.

  16. Alberta Health Care Insurance Plan (AHCIP)

    Health care coverage. Learn about the requirements to apply, register and get your health care card for coverage of insured health services in Alberta under the AHCIP (Alberta Health Care Insurance Plan). If you travel outside of Alberta, know what is covered before you leave - not every health service is covered or reimbursed.

  17. PDF 2020-2023 Business Plan

    government" vehicle for innovation in Alberta. As reflected in this business plan, acute, immediate needs and mid-term recovery span many key sectors including health, energy, environment, agriculture and finance. The 2020-23 Business Plan carries on the work of aligning our programs and activities to our strategic priorities and the

  18. Nurse Practitioner Primary Care Program

    EOI review. Expressions of interest will be evaluated and nurse practitioners who qualify will be sent an official application form. Applicants are encouraged to seek the guidance of the Nurse Practitioner Association of Alberta to ensure all necessary information has been included in the application process.. Through $2-million in funding from the government over the next 3 years, the Nurse ...

  19. Province determines more than 40 medical clinics advertising membership

    Alberta's health ministry has determined that more than 40 medical clinics in the province are advertising membership fees for services, nearly a year after one such plan landed a Calgary clinic ...

  20. Alberta to fill health care gaps with nurse practition­er plan

    Alberta to fill health care gaps with nurse practition­er plan 2024-04-26 - ALANNA SMITH ... part of the province's plan to improve access to primary care. More than 700,000 Albertans do not have a primary health care provider, according to the province. Health Minister Adriana LaGrange told a news conference Thursday that the government ...

  21. Top 10 health conditions based on drug claims for 2023

    This is why Alberta Blue Cross ® monitors and reviews drug claiming information and provides insight into the most common health conditions and associated costs that can impact plan sustainability in the future. The following are the top 10 health conditions ranked by total amount paid (Table 1) and by number of claims (Table 2).